Enabling Unified Messaging, Presence and Phone integration for Google apps<br />Copyright 2011 Esna Technologies Inc | www...
Unified messaging<br />Presence<br />Fax server<br />Dialing & Mobility<br />
How it works<br />
Sales<br />Objections esnatech helps overcome <br /><ul><li>Lack of unified messaging with existing corporate voice mail
Lack of dialing off my phone system from Contacts on my PC
Lack of Faxing from my email which I have today
Missing features they have with Microsoft- Unified Messaging with Exchange, and Dialing and presence From existing phone s...
Office LinX Google Marketplace
Application server that integrates the existing phone system and voice mail platform with Google apps as well it extends p...
Gmail Unified Messaging<br />Single inbox to all messages- voice, fax, chat and recorded conversations<br />Access to Voic...
Rich Presence<br />Gtalk enterprise presence<br /><ul><li>Federated presence with
Desk phone
Mobile phone
No software installation
Supported on Gtalk for android
Enabled Click to dial with
Esantech UC service
Gtalk/voice
Provides phone status
Provides location
See how it works...</li></li></ul><li>Google Calendar support<br />Calendar driven Presence<br /><ul><li>Federated presence
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  1. 1. Enabling Unified Messaging, Presence and Phone integration for Google apps<br />Copyright 2011 Esna Technologies Inc | www.esnatech.com | 1-800-565-3762<br />
  2. 2. Unified messaging<br />Presence<br />Fax server<br />Dialing & Mobility<br />
  3. 3. How it works<br />
  4. 4. Sales<br />Objections esnatech helps overcome <br /><ul><li>Lack of unified messaging with existing corporate voice mail
  5. 5. Lack of dialing off my phone system from Contacts on my PC
  6. 6. Lack of Faxing from my email which I have today
  7. 7. Missing features they have with Microsoft- Unified Messaging with Exchange, and Dialing and presence From existing phone system, (MS OCS replacement)</li></li></ul><li>Consulting Methodology<br />Products<br /><ul><li>Unified Communications for Google apps Applications server
  8. 8. Office LinX Google Marketplace
  9. 9. Application server that integrates the existing phone system and voice mail platform with Google apps as well it extends phone presence and Fixed to mobile convergence services into Google apps.</li></li></ul><li>Esnatech Google UC portfolio<br />UC web Services<br />Both desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser<br />Google Fax ServicesGoogle apps integrated fax services for fax messaging with Gmail and outbound faxing from Google docs and Gmail<br />Google Android PBX Integrationintegrated Android OS devices with existing phone system and PBX for station to station dialing and inbound and outbound calling of enterprise PBX<br />Speech Access to AppsNavigate Google Contacts, Calendar, and Gmail over the hone leveraging DTMF and speech commands for offline hands free access to your Google apps account<br />Gmail Unified MessagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.<br />Google Talk Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.<br />Calendar Integrated MobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality<br />Knowledge Screen PopsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality<br />
  10. 10. Gmail Unified Messaging<br />Single inbox to all messages- voice, fax, chat and recorded conversations<br />Access to Voicemail in MP3 or Wave Format & Integrated Transcription<br />
  11. 11. Rich Presence<br />Gtalk enterprise presence<br /><ul><li>Federated presence with
  12. 12. Desk phone
  13. 13. Mobile phone
  14. 14. No software installation
  15. 15. Supported on Gtalk for android
  16. 16. Enabled Click to dial with
  17. 17. Esantech UC service
  18. 18. Gtalk/voice
  19. 19. Provides phone status
  20. 20. Provides location
  21. 21. See how it works...</li></li></ul><li>Google Calendar support<br />Calendar driven Presence<br /><ul><li>Federated presence
  22. 22. Google Calendar
  23. 23. Calendar presence with Gtalk
  24. 24. Call Routing based on calendar status
  25. 25. Voice mail greetings integrated with Calendar
  26. 26. See how it works...</li></li></ul><li>UC Web services<br />UC Web app for Gmail<br /><ul><li>Web gadget works in all OS
  27. 27. Active call control
  28. 28. Desktop faxing
  29. 29. Instant messaging
  30. 30. Presence
  31. 31. FMC mobility
  32. 32. See how it works...</li></li></ul><li>Smartphone PBX integration<br />UC Mobile for Smartphones<br /><ul><li>Integrates device with existing PBX
  33. 33. Active call control
  34. 34. Find me follow me
  35. 35. Instant messaging
  36. 36. Presence
  37. 37. FMC mobility
  38. 38. Wifi handoff with SIP client
  39. 39. See how it works...</li></li></ul><li>Executive Overview<br />Key value of esnatech’sOffice-LinX Unified Communication applications to the Google apps team.<br /><ul><li>Esnatech has been providing Unified Communication solutions for Google apps for the past 2 yearsand are already a listed vendor in the Google Market-Place.
  40. 40. Proven solution with large reference-able customers in all market segments and key vertical markets
  41. 41. SEIU, City of Westerville, University of Maine, GSA (General Services Administration), Lemar Advertising, Anys, Park University, Menlo College, Mead West Vasco, and IHG
  42. 42. Have been involved and proposed in close to 370K Google app seats as opportunities in less then 12 months!</li></li></ul><li>Success Stories<br />Issue<br />Moved to Google apps and were looking for new phone system that would provide the city full Unified communications services within Google apps, in particular Unified messaging<br />Solution<br />They selected a Mitel phone system that was SIP integrated to the esnatech Communication and collaboration application server. The esnatech application server extended Mitel dialing, Presence and messaging services directly into GMAIL and Google apps. They were able to access voice and fax messages from Gmail and initiate phone calls off their Mitel phone system directly from Google apps.<br />ROI<br />Consolidated voice, fax and mobility investments into the esnatech application server and were able to invest in smaller capacity based on the direct integration with GMAIL and enabling users to access voice and fax messages right from Gmail. Eliminated costs in managing and maintaining legacy voice mail, fax server in single service. Also enabled them to use and leverage Google voice behind their City wide Phone system<br />
  43. 43. Success Stories<br />Issue<br />The University’s IT team wanted to consolidate their voice networks across a very diverse legacy PBX environment and integrate them seamlessly to the Google cloud. This would deliver true unified communications capability, including single inbox access to all messages, presence information shared across Google Calendar and Google Talk, and fixed-to-mobile convergence.<br />Solution<br />Office-LinX enabled the University to connect to key applications in the Google Apps cloud, including hosted email, shared calendars, shared documents, and collaborative websites. The Office-LinX solution seamlessly integrated with the University’s existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution.<br />ROI<br />The Office-LinX solution seamlessly integrated with the University’s existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution. In addition to voicemail services, the esnatech solution also delivered an array of valuable, time-saving and productivity enhancing features including presence and mobility to the University of Maine System’s faculty and staff.<br />
  44. 44. Scalability<br />Esnatechs Office-LinX is able to provide full UC for Google Apps integration for over 30k users per deployment <br /><ul><li> Various Deployments with large implementations
  45. 45. US Senate – 18000 Users
  46. 46. IHG – 18000 Users
  47. 47. Pacific Gas & Electric – 15000 Users
  48. 48. Litton Loan – 5000 Users</li></li></ul><li>Google Apps Eco-System<br />Top Google apps resellers Globally Resell or refer the esnatech solution for voice integration<br />“SADA sees Esnatech as a key strategic partner in helping organizations adopt Google Apps. Many organizations wish to make the switch to Google Apps but want to preserve or enhance their unified messaging experience. Esnatech provides the best-in-breed integration solution, backed by 20+ years of multi-platform phone system experience.” —Tony Safoian, President and CEO, SADA Systems<br />
  49. 49. Company Facts<br />Head Office: Richmond Hill, Ontario Canada<br /><ul><li>Regional Offices: London U.K /Henderson Nevada
  50. 50. Esnatech resources in Colorado /Connecticut / Oregon
  51. 51. 1900 certified partners globally
  52. 52. Over 300 new customers served in the past 12 months with active service to over 1000 sites annually</li></li></ul><li>Company Facts<br /><ul><li>Company Size
  53. 53. 75% of the workforce engineering and support
  54. 54. 2011 forecasted revenue $13 million USD
  55. 55. Growth specifically from Google apps Opportunities
  56. 56. 370,000 plus Google apps Seats proposed with UC in 2010
  57. 57. Average seat sale for UM/UC $30.00 per user per year
  58. 58. Active distribution and business development
  59. 59. North America / EMEA / AsiaPac /and LATIN AMERICA</li></li></ul><li>Contact Information<br />Esnatech Sales Department<br />Sales@esna.com<br />905-707-9700 say “Sales” / 800 565 3762 say “Sales”<br />Website-www.uc4googleapps.com<br />Where to get a demo account?<br />Request from Esnatech Regional Manager- <br /><ul><li>add to our hosted Amazon platform (Google Sandbox). Sales@esna.com</li></li></ul><li>Follow us Online<br /><ul><li>Poweredbyesnauc
  60. 60. Facebook
  61. 61. Blogger
  62. 62. Youtube
  63. 63. Linkedin</li></li></ul><li>Q&A<br />
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