Personal Behaviors in Organization
BASIC PERSONAL BEHAVIOR
• Marital status
• Number of dependents
• Years of services
• intellectual abilities: cognitive, social and emotion.
• Physical abilities.
• Suitability jobs-skill
• Psychoanalytical theory (Sigmund Freud); intrapsychic
• Trait theory; personality hard to change,
• Needs theory; Maslow theory and McClelland
a famous theory, hierarchy needs, by Maslow as known
also as motivation theory.
1. People are wanting animals. Their desires are never
2. A satisfied need is not a motivator of human
3. Human needs are arranged in a hierarchy if
Attitude is a statement / evaluative judgment (whether
desired or not ) about the object, person, or event.
This attitude reflects how people feel something. This
attitude is usually formed from the environment and
is relative / subject to change .
Components of attitude
Cognitive : Segment opinions / beliefs of an attitude
Affective : Emotional segment / feeling of an attitude
Psychomotor ( behavioral ) : reason to behave in a
certain way toward someone / something
Attitude can affect the performance of the organization
Leadership = > influence on subordinates
Factors that influence attitudes
1. Personal experiences. the attitude will be more easily formed
when personal experience involve emotional factors.
2. Culture. Expertise(in, Anwar 2005) emphasized the influence of
the environment (including culture) in shaping personality.
3. Figures. In general, individuals being conformist or the same
direction of the attitude of the people who are considered
4. Mass media. As a communication system, the mass media such
as television, radio, has a major influence in shaping the
opinions and beliefs.
5. Religion and Educational Institutions. As a system, educational
and religious institutions have a strong influence in shaping
attitudes because they lay the foundation of understanding
and moral concept within the individual.
6. Emotion. Sometimes, attitude become a reflect ion of an
emotion as a way out from frustrating or defending an ego
type of attitude
Job satisfactions ( job satisfaction ): relating to an individual's
general attitude toward his work. If job satisfaction is
high, it is a positive attitude towards their work, as well as
Job involvement ( work engagement ): indicates the level of
self- recognition and engagement with the work, as well as
the awareness of the importance for a fine performance.
People who have high levels in job involvement and they
will give more attention to their work.
Organizational commitment: indicates the level of
recognition, involvement and loyalty to the
organization, also expectation to maintain their
Gibson (1989), define perception as a cognitive process from
an individual to interpret and understand the world
2 factors involved in formed of the perception.
Physiologies, attention, interest, experience and
characteristic of the objects, size and
placement, colors, unique and contrast than others, and
Jobsatisfaction is an individual attitude toward his/her job
subject to like or dislike. Working satisfaction has a complex
result from several sources, such
people, rules, organization, and environment. It also base on
– Mentally challenging work
• Mild challenge leads them to a boredom
• Medium challenge makes them calm and satisfied
• Too much challenge gets them stress and frustrating
– Equitable rewards
– Fairness in salaries , incentives, and promotion
– Supportive working conditions
– Supportive colleagues
– Personality - fit to the job
Results of job satisfaction
• Productivity. Productivity also measured from market
mechanism and machine.
• Absence. A negative correlation between job satisfaction
and presence rate.
• Turnover. A negative correlation between job satisfaction
and turnover (stronger then absence)
Expression of discontent (not satisfied)
• Voice. Discontent revealed actively to fix the condition
• Loyalty. stand still passively and wait for a better situation
• Neglect. Discontent stated with let it to the worse