Social Media Marketing The Plain English Business Guide David Sim and Rene Looper

Social Media is people having conversations online

Social Media is all about: Building a Company with Social Media Create a “Buzz” around your product See what people say about your brand/product Engage in conversations

WHY?

100,000,000 videos on YouTube 83% have used it

150.000.000 number of active users 100 number of friends the average user has

14% vs 74%

Tripadvisor: Some facts: Founded in 2000 30 million unique visitors per month.... 20 million reviews of hotels, B&B's etc.. 64% of travellers read reviews.... 38% read professional reviews Average score is 3.74 (out of 5)‏

Tripadvisor:

Some facts:

Founded in 2000

30 million unique visitors per month....

20 million reviews of hotels, B&B's etc..

64% of travellers read reviews....

38% read professional reviews

Average score is 3.74 (out of 5)‏

How to make the most of free & easy to use web tools Social Media: Facebook YouTube Flickr Wayn Facebook YouTube Flickr Twitter

“ Social Media at Work” “ I do this work professionally. Spyware and viruses aren't Dell's fault, as much as I think that Dell could do better in some areas”. “ I always experienced good service and in my opinion, they've mastered their business model including their tech support services. They are reliable and consistent”. “ Viruses are Your issue, not Dell's. Anyone with a computer knows the company that sold you the computer is not at fault....You use it...be careful how you use it. I have had several issues with My Dell XPS, but they were on it Instantly, the customer service was fantastic”. “ Blaming Dell for Spyware and Viruses? Stay off sites you know you shouldn't be going to :)”

From Word of Mouth to Word of Mouse advertising......

WAYN alert

Thank you! David and Rene 4TM Social Media for Business www.4tm-services.com