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Introducing Gartner<br />June 2, 2011<br />
Who we are<br />Gartner is the world’s leading information technology research and advisory company. <br />We deliver the ...
Why clients use Gartner<br />IT is critical to every organization, but harder to manage successfully due to its increasing...
Who we serve<br />IT End-User Professionals<br />Supply Chain Professionals<br />Chief supply chain officers, senior suppl...
How we help you<br />Ensure the   success of your     key initiatives<br />Select the right   products and get     the bes...
How clients use Gartner<br />Learn From Research<br />Talk to an Expert<br />Initiate an Engagement<br />Attend Conference...
Products and services: IT End-User Professionals<br />Gartner for IT Executives<br />Membership-based offering for the mos...
How we help: Applications Professionals<br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on you...
How we help: Program & Portfolio Management Professionals<br />Learn From Research<br />Business Wizard—just-in-time insig...
How we help: Security & Risk Management Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time ...
How we help: Sourcing & Vendor Relationships Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-...
How we help: CIOs <br />Deliver Exceptional Results for Your Enterprise<br />Service delivery in your context<br />A struc...
How we help: Business Intelligence & Information Management Professionals <br />Learn From Research<br />Gartner Business ...
How we help: Business Process Improvement Management Professionals <br />Learn From Research<br />Gartner Business Wizard—...
How we help: Enterprise Architecture Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time ins...
How we help: IT Infrastructure & Operations Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-t...
Our company<br />775analysts<br />Clients in 85countries<br />60,000clients<br />11,500enterprises<br />470consultants<br ...
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Gartner Introduction

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  • No one has a broader view of the issues that impact IT industry professionals at every level.Every day, clients tell us what they need to succeed in their roles and with their key initiatives. We use what they tell us to continuously improve the products and services we deliver and to align them more closely with: Clients’ role, industry, and specific challengesHow they work and what they’re working on At the same time, our reputation for quality, objectivity and analytical rigor is central to the power of our brand, so we work hard to maintain—and improve—the quality of everything we do, every day.
  • We work with IT professionals in four key markets. We don’t just talk, we listen. And we learn. And then we put the power of that knowledge to work for our clients.Our size and scale afford us a unique perspective from which to discern patterns and trends that no other advisory firm can see. And our collaborative, disciplined research processes ensure that we see how all the dots connect.
  • Transcript of "Gartner Introduction"

    1. 1. Introducing Gartner<br />June 2, 2011<br />
    2. 2. Who we are<br />Gartner is the world’s leading information technology research and advisory company. <br />We deliver the technology-related insight necessary for our clients to make the right decisions, every day.<br />
    3. 3. Why clients use Gartner<br />IT is critical to every organization, but harder to manage successfully due to its increasing complexity. <br />Since 1979, Gartner has guided clients through difficult decisions—providing independent, actionable advice on how and where to reduce cost, deploy IT to add value, drive innovation and manage risk.<br />
    4. 4. Who we serve<br />IT End-User Professionals<br />Supply Chain Professionals<br />Chief supply chain officers, senior supply chain executives and their teams/associates<br />CIOs, CTOs, CFOs, senior IT executives and their teams/associates<br />Buy-side investment professionals including those in venture capital, private equity and investment banking<br />Marketing professionals within high-tech and telecom industries, and their teams/associates<br />High-Tech &Telecom Professionals<br />InvestmentProfessionals<br />
    5. 5. How we help you<br />Ensure the success of your key initiatives<br />Select the right products and get the best terms and pricing<br />Run a world-class IT organization<br />Stay current with important innovations<br />Connect with valuable peers<br />Get an unbiased, outside perspective on best practices, contextualized to your situation<br />Negotiate money- saving terms and conditions<br /> Lead your team more effectively by including them in research delivery<br /> Know what emerging technologies and trends mean for your organization<br />Utilize peer experiences to test your thinking and avoid costly mistakes<br />Value<br /> Save time through our proactive delivery<br /> Lessen the risk of critical product decisions<br /> Utilize your resources more efficiently by “extending” your team<br /> Cut through information overload and hype<br /> Extend your network<br />
    6. 6. How clients use Gartner<br />Learn From Research<br />Talk to an Expert<br />Initiate an Engagement<br />Attend Conferences<br />Network With Peers<br />110,000 research docs across 1,200 topics covering all aspects of IT<br />775 analysts engaging in 280,000 client interactions a year in 85 countries <br />470 experienced consultants withindustry-specific expertise<br />55 yearly conferences worldwide attracting 37,000 attendees<br />Exchange ideas, expertise and best practices with peers<br />Deep vertical coverage in nine industries<br />Specific advice on your challenges, opportunities and projects<br />Measure and improve performance using unmatched data from 5,500 benchmarks<br />Content specific to your role, key initiatives and purchasing decisions<br />Connect with a growing community of peers drawn from our 60,000 clients in 11,500 organizations<br />Targeted to your role, key initiatives and purchasing decisions<br />Proprietary methodologies and interactive models applied to provide clear insight and actionable advice<br />Leverage industry research and unmatched market data<br />Access to analysts, industry peers and top solution providers<br />World’s largest community of CIOs and IT executives<br />
    7. 7. Products and services: IT End-User Professionals<br />Gartner for IT Executives<br />Membership-based offering for the most senior-level IT executive, including personalized service and advice, and unparalleled CIO community. Service levels: CIO Essentials, CIO, and CIO Signature.<br />Gartner for IT Leaders<br />Specific, compelling research and advice for clients in eight critical IT roles. Daily access to information and tools that are relevant, insightful and tailored to a role.<br />Gartner for Enterprise IT Leaders<br />Personalized, role-based offering for senior leaders in large, complex enterprises that helps clients save time and money, mitigate risk and exploit new opportunities. Includes personal coaching by a Gartner expert.<br />Gartner Industry Advisory Services<br />Analysis, research and advice on industry-specific forces in these sectors: Banking & Investment Services, Energy & Utilities, Government, Healthcare Providers, Insurance, Manufacturing, Media and Retail. <br />Workgroup<br />Allows clients to extend their Gartner relationship to three to 10 key members of a working team to help them coordinate, collaborate and implement more efficiently. Members get insight to make more-informed fact-based decisions and the guidance to achieve objectives effectively and without costly missteps.<br />IT1<br />Helps technical architects and engineers receive the in-depth guidance and best practices they need to deliver superior results on their IT leaders’ key initiatives and IT purchases. <br />
    8. 8. How we help: Applications Professionals<br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Maturity Assessment for Application Organizations<br />Application Development Scorecard<br />Application Development & Support Scorecard<br />Application Support Scorecard<br />ERP Application Support Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />Application Architecture, Development & Integration Summit<br />Portals, Content & Collaboration Summit<br />Customer 360 Summit<br />Master Data Management Summit<br />Top 5 Key Initiatives<br />Application Development<br />Application Governance<br />Application Integration<br />Application Overhaul<br />Customer Relationship Management<br />Insight and advice<br />
    9. 9. How we help: Program & Portfolio Management Professionals<br />Learn From Research<br />Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Enterprise Personality Assessment<br />PMO Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />PPM & IT Governance Summit<br />Top 5 Key Initiatives<br />IT Governance<br />Project Management Office (PMO)<br />SharePoint<br />IT Cost Optimization<br />Strategic Planning<br />Insight and advice<br />
    10. 10. How we help: Security & Risk Management Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Security Program—Assessing Initial Objectives<br />IT Security Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />Security & Risk Management Summit<br />Identity & Access Management Summit<br />Top 5 Key Initiatives<br />Business Continuity Management<br />Compliance<br />Identity and Access Management (IAM)<br />Information Security Program Management<br />IT Risk Management<br />Insight and advice<br />
    11. 11. How we help: Sourcing & Vendor Relationships Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics (including price benchmarking)<br />Gartner IT Key Metrics Data<br />IT Procurement Maturity Assessment<br />IT Services Sourcing Strategy Assessment<br />Attend Events<br />Gartner Symposium/ITxpo<br />Outsourcing & Vendor Management Summit<br />IT Financial, Procurement & Asset Management Summit<br />Top 5 Key Initiatives<br />Negotiating Vendor Contracts<br />Outsourcing<br />Vendor Management<br />Supply Chain Management<br />IT Asset Management<br />Insight and advice<br />
    12. 12. How we help: CIOs <br />Deliver Exceptional Results for Your Enterprise<br />Service delivery in your context<br />A structured relationship with a team of service delivery professionals—your single point of access into Gartner<br />Unique insight into the CIO role<br />Inquiry with world-class Gartner analysts<br />All CIO-focused Gartner content, based on a member-driven research agenda<br />An unparalleled CIO community<br />A global network of 4,300 CIOs<br />Local events and VIP attendance at a Gartner Symposium/ITxpo<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Maturity Assessments<br />CIO Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />CIO Leadership Forum<br />2011 Top 10 CIO Business Strategies<br />Increasing enterprise growth<br />Attracting and retaining new customers<br />Reducing enterprise costs<br />Creating new products or services (innovation)<br />Improving business processes<br />Implementing and updating business applications<br />Improving the technical infrastructure<br />Improving enterprise efficiency<br />Improving operations<br />Improving business continuity, risk and security<br />Insight and advice<br />
    13. 13. How we help: Business Intelligence & Information Management Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert <br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Maturity Assessment for Business Intelligence & Information Management<br />Attend Events<br />Gartner Symposium/ITxpo<br />Business Intelligence Summit<br />Portals, Content & Collaboration Summit<br />Master Data Management Summit<br />Top 5 Key Initiatives<br />Business Intelligence Competency Center<br />Corporate Performance Management<br />Data Management and Integration Maturity<br />Enterprise Social Software<br />Information Governance<br />Insight and advice<br />
    14. 14. How we help: Business Process Improvement Management Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Maturity Assessment for Process-Driven Organizations<br />CIO Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />Business Process Management Summit<br />Top 5 Key Initiatives<br />BPM Technology and Tools<br />Business Process Management Program<br />Business Intelligence Competency Center<br />Data Center Modernization & Consolidation<br />ERP<br />Insight and advice<br />
    15. 15. How we help: Enterprise Architecture Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Enterprise Personality Assessment<br />Maturity Assessment for Enterprise Architecture<br />CIO Scorecard<br />Attend Events<br />Gartner Symposium/ITxpo<br />Enterprise Architecture Summit<br />Enterprise Architecture Foundation Seminars<br />Top 5 Key Initiatives<br />Enterprise Architecture Program<br />Enterprise Architecture Stakeholder Engagement<br />Cloud Computing<br />Strategic Planning<br />SOA & Application Architecture<br />Insight and advice<br />
    16. 16. How we help: IT Infrastructure & Operations Professionals <br />Learn From Research<br />Gartner Business Wizard—just-in-time insight, on your timelines <br />My Gartner customizable home page <br />Weekly Picks by role—week-long access to 10 popular documents<br />Complimentary webinars<br />Analyst-generated toolkits<br />Case studies and best practices<br />Industry Picks—month-long access to selected industry-specific documents<br />Talk to an Expert<br />Inquiry privileges<br />Contract reviews <br />Gartner Consulting solutions/engagements<br />Network With Peers<br />Gartner Peer Connect—our exclusive 10,000-client network<br />Initiate an Engagement<br />Gartner Benchmark Analytics<br />Gartner IT Key Metrics Data<br />Maturity Assessment for Infrastructure & Operations<br />Server Evaluation V6<br />Infrastructure & Operations Scorecard<br />Green ICT Scorecard<br />Enterprise Computing Scorecards<br />End-User Computing Scorecards<br />Voice & Data Network Scorecards<br />Attend Events<br />Gartner Symposium/ITxpo<br />IT Infrastructure, Operations & Management Summit<br />Data Center Conference<br />Top 5 Key Initiatives<br />Cloud Computing<br />Data Center Modernization and Consolidation <br />Integrating Apple Into the Enterprise<br />Mobile Enterprise Strategy<br />Virtualization<br />Insight and advice<br />
    17. 17. Our company<br />775analysts<br />Clients in 85countries<br />60,000clients<br />11,500enterprises<br />470consultants<br />1,500engagements<br />280,000clientinteractions<br />70% ofFortune 1000<br />80% ofGlobal 500<br />Verticalcoverage innine industries<br />5,500benchmarks<br />55conferences<br />4,300CIOs<br />10,000 mediainquiries<br />
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