The Powerful In‐Home Medium of House Party
MEASURE House Party – In Home TV Radio Print Online
Immersiveness Very High Very Low Very Low Very Low Hit or Miss
“Hands on Extensive:
None None None None
Brand” Time 4+ hrs per consumer
Engagement Moderate
Very Active Passive Passive Passive
Style when it works
Situational
Prescreened and Very Hit or
Lifestyle Hit or Miss Hit or Miss Hit or Miss
High Miss
Relevance
Total Experience 3+ weeks 30 30
10 seconds 10‐30 seconds
Duration 4+ hours seconds seconds
In‐Context Engineered to be Very Hit or
Hit or Miss Hit or Miss Hit or Miss
Experience High Miss
5
tangible results
House Party Measurement & Reporting
• Before each event we establish the client’s “success metrics”
• During and after each event, we measure the event’s impact both online and off
• Track usage on branded party microsite, Twitter, Facebook, Myspace, Blogs, etc.
• Survey hosts and guests, both before and after the parties
• The metrics in our final report enable ROI comparison across media
• ENGAGEMENT (activity, hours of brand exposure, and eCPM‐Thirties – an innovation)
• REACH (including eCPM‐Impressions)
• BRAND METRICS (lifts in awareness, favorability, brand advocacy, purchase intent)
• ACTIVATION (opt‐ins, trials/views, sales – and cost per)
• We have been audited by, and work with, ChatThreads, a leading WoM analytical firm
Word‐of‐Mouth Marketing
• What is Word‐of‐Mouth?
• An alternative marketing strategy, encouraging consumers to talk about
products and brands
• Online and off
• Often facilitated by influential peers, communities, and brand advocates
• Does not include* in‐store product sampling; coupons & loyalty programs; event
marketing & sponsorships; non‐WoM PR (e.g. crisis management); social
network & consumer‐generated media ads
• Associated terms: buzz, grassroots, community or cause marketing, influencers,
brand ambassadors, product evangelists
• The most powerful medium?
• Prospects targeted through social connections monetize at a rate 3‐5 times that
of those targeted using traditional marketing techniques. (Hill, Provost and
Valinksy, Wharton School of Business, 2007)
* For purpose of PQ Media’s market‐sizing
Word‐of‐Mouth Marketing (cont.)
• The WoM planets have aligned
• Greater awareness of its importance (e.g. via the hype of digital social networks)
• The emergence of tools to affect it
• The fragmentation of traditional media and the relative inefficiency of traditional
advertising (cluttered, avoidable, less targetable, less measureable)
• Spending on WoM is getting real
• In 2008, spending on WoM marketing increased 14% to $1.5 billion*
The growth rate (CAGR) from 2003 to 2008 was 38%*
• In 2009, spending looks to increase 10% to $1.7 billion*
This despite the decrease in spending on many marketing segments
• Measurement of WoM is getting real
• Marketers are demanding, and getting, accurate measurement & ROI metrics
• House Party is helping lead the way (see “Measurement & Analytics” slide)
Source: PQ Media
Word‐of‐Mouth Marketing (cont.)
• The WoM supplier landscape:
• General marketing and ad agencies; PR firms
• WoM agencies, communities, media companies
• Measurement and technology firms
• Top 10 WoM spenders:
• CPG, Food & Drink, Finance & Business, Electronics & Telecom, Retail, Auto &
Transportation, Entertainment & Media, Apparel & Accessories, Healthcare & Pharma,
Sports & Gaming
• Most WoM happens offline
• Despite the hype of digital social networks
• Over 90% of WoM about brands takes place offline. And less than 2% takes place via blogs,
chatrooms, or social networking sites. (Keller/Fay)
• The most effective WoM blends online and off
WoM & House Party, Over the Next Few Years
• WoM will grow 14.5% from 2008 to 2013, reaching $3 billion (PQ Media)
• Targeting will get Increasingly precise
• Measurement & ROI reporting will get increasingly accurate and granular
• The fusing of online and off will get ever more seamless and effective
• WoM will become a part of all marketing campaigns
Learn how major brands ranging from Xbox 360 and Ti more
Learn how major brands ranging from Xbox 360 and Tivo to Gerber and Disney Cruise Lines use experiential marketing as part of their marketing plans. At our October meeting, Kitty Kolding, CEO of House Party will share success stories, how-to advice and research methodology for generating positive word-of-mouth and measuring results.
House Party creates successful, high-impact, consumer activation campaigns for a diverse range of industries and Fortune 1000 companies: NBC, Kraft, Ford, Johnson & Johnson, Canon, Gerber and Microsoft Xbox among them. Their in-home parties have been used to launch new games, new products, mobilize brand ambassadors and generate product trial.
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