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Macc Presentation 2010

Macc Presentation 2010



Conference presentation describing the Multicultural Association of Carleton County organization

Conference presentation describing the Multicultural Association of Carleton County organization



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  • A little about the Multicultural Association of Carleton County
  • We are the Multicultural Association of Carleton County, but we do not stand on formalities, You can call us MACC. It’s difficult to know where to start when talking about MACC. I suppose it’s best to start at the beginning. . .
  • Yes it all started with a potato.
  • From that potato a multinational company was formed – McCain Foods.
  • Responding to the growing need for high-skilled IT personnel, McCains searched the World to fill their employment needs.
  • Carleton County is a very diverse place. It is rather unique in Canada, because it is rare for such a rural area to be home to so many different nationalities.
  • With such an influx of new workers and families needs became very apparent. A group of concerned citizens, newcomers and community leaders, came together and formed the Association. Newcomers now had a place to turn to.
  • But it was not all smooth sailing – services were suspended in the fall of 2006.
  • A new approach was needed.
  • First we identified our challenges. Distance, Accessibility, Class Size, Clients who are isolated.
  • Challenges are meant to be overcome.
  • A new vision – ClientCentred Approach
  • Assist setting up home, familiarize clients and families to the area, assist children entering schools, information sessions and multicultural activities for the community.
  • A unique approach to ESL. Part-time classes, One on One instruction, Community based, Spend a day with the instructor, and something we are pretty excited about, is on-line language tools. Employed clients can access language tools from home. This is a great tool for employers as well.
  • One on one employment services, resume writing, business networking, job placements, assist employers with Work Permits and Professional Portfolio Development.
  • Something to celebrate

Macc Presentation 2010 Macc Presentation 2010 Presentation Transcript

  • Multicultural Association of Carleton County
    …but you can call us MACC
  • You may ask yourself . . .
    Where is Carleton County?
  • Carleton County
    To Fredericton 100 kms
  • It all started with a potato…
  • …from that potato a multinational company was formed – McCain Foods
  • Flash forward 50 years.
    Responding to the growing need for high-skilled IT personnel, McCain Foods searched the WORLD to fill their employment needs.
  • Soon companies from all around
    Carleton County joined the search to
    fill employment needs.
  • Now people from over 39 different countries make Carleton County home.A ‘mini’ United Nations amongst the potato fields!The region’s population growth is almost entirely due to the arrival of new immigrants
  • To embrace and celebrate this cultural diversity, the Multicultural Association of Carleton County (MACC) was formed.
    2001 Meetings held to identify the needs of the newcomer community and develop a mandate
    2003 Inaugural Celebration
    2005 Citizenship Award
    2005 ESL classes start
    2006 NBELT program started
    2007 NBELT expanded
    2008 Settlement Services started
    2009 ESL services expand to second site – Woodstock
    2009 Community Involvement Program (HOST)
  • To facilitate contact and communication between persons ofdifferent cultural backgrounds
    Different Cultures
    All Friends
  • To foster harmonious relationships among all cultural groups and individuals.
    Ethno Cultural Nights
  • To raise public consciousness and acceptance of multiculturalism.
    Information Sessions
  • To assist newcomers to become established in the community.
    Life Skills Lessons
  • To act as an advocate on issues dealing with multiculturalism.
    Community Support
  • But it was not all smooth sailing . . .
    Services were suspended in the fall of 2006.
  • A new approach was needed.
    Newcomer Services for Rural NB
  • Challenges
    Distance, our clientele are spread out over 3312 square kilometres.
    Accessibility - there are no public transit systems available.
    Small class sizes with a wide range of language levels.
    Clients who are isolated and not feeling connected to the community.
  • Challenges are meant to be overcome.
  • A New Vision
    Client-Centred Approach
  • MACC
  • Client Centred Approach
    Family Supports
    Employment Services
    Social Networking
    Settlement Services
    Community Inclusion
    Clients choose the services they need when they need them.
  • Organizational Structure
    Services are driven by the needs of the clients.
    Citizenship Immigration and Multiculturalism Canada
    • John Barrett
    • Donna-Rae Gibbs
    Population Growth Secretariat
    • AshrafGhanem, Director Settlement and Multiculturalism
    • Lisa Pardy, Program Counsultant, Settlement and Multiculturalism
    Department of Post Secondary Training and Labour
    • Kelli Green, Consultant Employment Programs and Services
    • Diane Martin, Manager Employment Counselling Woodstock
    New Brunswick Multicultural Council
    • Debra Wybou, Managing Director
    • Mary Lou Arsenault, NBELT Program Director
  • MACC
  • Multiple Sites
    Addresses transportation challenges
  • Settlement Services
  • Settlement Services
    Facilitate the contact and communication between persons of different cultural backgrounds.
    Foster harmonious relationships among all cultural groups and individuals.
    Raise public consciousness and acceptance of Multiculturalism.
    Assist newcomers in adapting to their new community, to acquire accommodations, educational services, health care.
    Act as an advocate on issues dealing with Multiculturalism.
    Coordinate bridging sessions between newcomers and services they require.
  • English Second
    Language Training
  • New Brunswick Employment Language Training - NBELT
    Focused on workplace language.
    Part-time classes 16 – 20 hours per week.
    Continuous Intake – Clients can start immediately and stay as long as they need.
    Available one-on-one instruction.
    Multi-Level classes – One room school house.
    Clients are sent out into the community on assignments.
    Internet based learning.
    Onsite language instruction available in the workplace.
  • English Second Language Training
    • ESL for survival, workplace, acclimatization, acculturation and social contexts.
    • Focus on local language characteristics and colloquialisms – What is a “Dooryard”?
    • Cultural bridging activities.
    • Workshops and field trips providing instruction and orientation on accessing community resources.
    • Multilevel and one-on-one classes; scheduled and drop-in.
    • Continuous enrolment.
  • Employment Counselling
  • Client-Centred Employment Services
    One on One sessions with Employment Counsellor.
    Cover letter and resumes are customized for each client.
    EC works closely with local companies to arrange for work placements – voluntary and subsidized.
    EC negotiates with employers to allow for ESL class participation to continue.
    Work Permit assistance.
    Professional Portfolio Development - PLAR.
    Arrange other employment training.
  • HOST Program
  • Community Integration
    Building friendly relationships through our Host Volunteer Program.
    Partnering with service groups and recreation groups to build community awareness and participation.
    Provide newcomers the opportunity to be involved in the community.
    Creating a sense of belonging in the community.
    Recruiting local individuals and families willing to offer friendship to newcomers.
    Facilitate communication between newcomers and the community.
    Talk, smile, laugh! Opportunities abound in Carleton County!
  • January 2007
    7 Clients
    Part-time ESL classes
    Part-time Employment Services
  • July 2007
    16 Clients in Employment Language Training
    All 7 of original clients advanced 2 Canadian Language Benchmarks!
    First 3 Clients found employment
  • March 2008
    40 Clients being served in ELT
    16 Clients obtain permanent full-time employment
    Families began to engage MACC services
  • New in 2008
    ELT services offered in 2 locations: Florenceville and Woodstock
    On-line ESL training commenced
    Settlement Services (ISAP/HOST) commence
    Work Permit/LMO Assistance
  • 2008/2009 Fiscal
    38 clients in ELT classes
    45 clients served with employment services
    20 clients obtained FT Permanent Employment
    5 clients FT Seasonal employment
    Settlement Services
    13 Information Sessions with 40 participants
    13 Community Events with 330 participants
    7 Socio/Cultural Events with 177 participants
    Settlement Activities with 20 Families, 25 Partial services, 90 individuals
    5 Community Promo events with 60 participants
    33 New Permanent Residents received services
  • New in 2009
    ESL services expanded in Woodstock
    Satellite office opened in downtown Woodstock
    Full-time Community Integration Program (HOST)
    ESL on-line services expanded
    One-on-One ESL instruction program offered
    On-site language instruction offered
    Settlement activities expanded to include community pot-lucks, recreation events, social-cultural events
    Program Director position approved
  • 2009/2010 fiscal
    25 ESL students in Florenceville classroom
    34 ESL students in Woodstock classroom
    44 on-line students
    20 one-on-one students
    18 client employed Full-time
    5 Full-time Seasonal
    3 Part-time
    45 active clients in employment services
  • Community Integration
    • 9 clients connected with Friendship Matches
    • 4 clients connected in volunteer programs
    • 280 personal contacts made throughout the county
    • Partnering with community cultural and recreation organizations
    Settlement Services
    • 15 Information Sessions with 525 participants
    • 15 Community Events with 400 participants
    • 24 Socio/Cultural Events with 740 participants
    • Settlement Activities with 30 Families, 55 Partial services, 305 individuals
    • 22 Community Promo events with 250 participants
    • 42 New Permanent Residents
  • Something to celebrate!
  • Future
    Mentorships – professional and entrepreneurial
    Road Mapping of Social Services – e.g. accessing mental health, financial aid, child protection services
    Cultural sensitivity training – schools and workplaces
    Building community involvement
    Building community partnerships – local schools, governments, social and service organizations
    Potato fueled rocket ships
  • Thank-youMerci Beaucoup