My Professional Journey

Travis Hopkins
AV Support Intern

© Neustar, Inc. / Proprietary and Confidential
My Past Experiences
» Born and raised in Washington D.C
» Graduated from Dr. Henry A. Wise High School in 2009
» Became a ...
My Present Life
» Neustar Inc. as a part of the Unified Communications and
A/V Support Team
I.

II.

Set up and stream rem...
My Success Plan
» To continue to enhance my knowledge of the Audio
Visual by obtaining my Certified Technology
Specialist ...
5

© Neustar, Inc. / Proprietary and Confidential
6

© Neustar, Inc. / Proprietary and Confidential
Why Me???
»
»
»
»

Experienced with MS Office applications
Strong written and verbal communication skill
Excellent custome...
Achieving My Goals
» An informative interview with my internship manager to
seek what training I will need to better quali...
Thank You For Listening!!
» Questions and or feedback?

9

© Neustar, Inc. / Proprietary and Confidential
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My professional journey

  1. 1. My Professional Journey Travis Hopkins AV Support Intern © Neustar, Inc. / Proprietary and Confidential
  2. 2. My Past Experiences » Born and raised in Washington D.C » Graduated from Dr. Henry A. Wise High School in 2009 » Became a Tire Tech at BJ’s Wholesale Club in September of 2010 » Worked my way up to Supervisor by January 2011 Managed entire tire center for 9 to 10 hours and sometimes 7 days a week I. I. Increased tire sales and productivity by 5%, leading to great customer satisfaction » Then moved on to National Tire & Battery (NTB) in 2012 to become a General Service Tech to enhance my knowledge of cars 2 © Neustar, Inc. / Proprietary and Confidential
  3. 3. My Present Life » Neustar Inc. as a part of the Unified Communications and A/V Support Team I. II. Set up and stream remote meetings from other offices using Tricaster, mics, and speakers Set up WebEx, Blue Jeans, and VTC calls for meetings between offices » National Tire & Battery (NTB) as a General Service Tech I. II. 3 Install up to 4 tires in a matter of 30-60 minutes on tire mounting machine Perform up to 20 oil changes and oil filter changes a day in 15-20 minutes © Neustar, Inc. / Proprietary and Confidential
  4. 4. My Success Plan » To continue to enhance my knowledge of the Audio Visual by obtaining my Certified Technology Specialist (CTS) certificate » To obtain an Audio Visual Support position by carefully and consistently applying to various companies for opportunities » Also to increase my abilities and knowledge on fixing cars 4 © Neustar, Inc. / Proprietary and Confidential
  5. 5. 5 © Neustar, Inc. / Proprietary and Confidential
  6. 6. 6 © Neustar, Inc. / Proprietary and Confidential
  7. 7. Why Me??? » » » » Experienced with MS Office applications Strong written and verbal communication skill Excellent customer service and time management skills Set up and streamed remote meetings from other offices using Tricaster, mics, and speakers » Experienced in training and supervising others » Experienced with preparing inventory and meeting request in a timely fashion » Very familiar in assisting users with Set up of WebEx, Blue Jeans, and VTC 7 © Neustar, Inc. / Proprietary and Confidential
  8. 8. Achieving My Goals » An informative interview with my internship manager to seek what training I will need to better qualify for such position » Continue to apply to various AV support positions » Network with others who may know of companies hiring in the field » Obtain my Certified Technology Specialist (CTS) certificate 8 © Neustar, Inc. / Proprietary and Confidential
  9. 9. Thank You For Listening!! » Questions and or feedback? 9 © Neustar, Inc. / Proprietary and Confidential
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