Distribution and Delivery Unit 7

Reading: Selling your product abroad Listening: Enquiring about orders and deliveries (telephone conversations) Writing: Phone messages Speaking: Making a telephone call to a supplier Vocabulary: Telephone language Grammar: Modal verbs of obligation

Reading: Selling your product abroad

Listening: Enquiring about orders and deliveries (telephone conversations)

Writing: Phone messages

Speaking: Making a telephone call to a supplier

Vocabulary: Telephone language

Grammar: Modal verbs of obligation

Getting started: Distribution and Delivery Do you think it is better to use a supplier who is local to your company, or a national supplier who is in another part of your country? Discuss with a partner; Try to find three advantages and three disadvantages for each (Cost, delivery time etc.) Task: 2 and 3 on page 34 Supplier = leverandør

Do you think it is better to use a supplier who is local to your company, or a national supplier who is in another part of your country?

Discuss with a partner;

Try to find three advantages and three disadvantages for each

(Cost, delivery time etc.)

Task: 2 and 3 on page 34

Supplier = leverandør

Modal verbs of Obligation Have to (obligation) Don’t have to (advice) May (advice) Must (obligation) Mustn’t (obligation) Should (advice) Shouldn’t (advice) Can (advice) Can’t (obligation) Må Må ikke Kan Må Må ikke Burde Burde ikke Kan Kan ikke Complete the table on page 34 using these verbs.

Have to (obligation)

Don’t have to (advice)

May (advice)

Must (obligation)

Mustn’t (obligation)

Should (advice)

Shouldn’t (advice)

Can (advice)

Can’t (obligation)

Må

Må ikke

Kan

Må

Må ikke

Burde

Burde ikke

Kan

Kan ikke

Modals of obligation

Task 3-4 on page 35 Extra: worksheet PAUSE

Task 3-4 on page 35

Extra: worksheet

Selling overseas What sort of things should you think about if you want to sell your product abroad? What decisions do you have to make? Advertising and marketing = reklame og markedsføring Customs regulations = tollbestemmelser Sales channel = salgskanal Transport Preventing people from copying your product (Task2 p. 35)

What sort of things should you think about if you want to sell your product abroad?

What decisions do you have to make?

Reading: Selling your product abroad What famous products do we export? Do we produce anything in Norway that you think would not sell well overseas?

What famous products do we export?

Do we produce anything in Norway that you think would not sell well overseas?

Listening: Enquiring about orders and deliveries Listen to the conversation – Task 1 on page 36 Listen to the conversation again – task 2 on page 36

Listen to the conversation – Task 1 on page 36

Listen to the conversation again – task 2 on page 36

Role-play; Enquiring about orders and deliveries Student A = customer services manager Page 37 Student B = Shop owner Page 106

Student A = customer services manager

Page 37

Student B = Shop owner

Page 106

Øving til eksamen Lesing del 1= 5 korte tekster med ett flervalgsspørsmål til hver tekst Les tekstene grundig Tenk igjennom innholdet i teksten før du leser spørsmålet og svaralternativer. Svaralternativene bruker ofte andre ord enn det du finner i teksten. Les derfor svaralternativene grundig. Øvinger på s. 115 (fasit s. 164-165)

Lesing del 1= 5 korte tekster med ett flervalgsspørsmål til hver tekst

Les tekstene grundig

Tenk igjennom innholdet i teksten før du leser spørsmålet og svaralternativer.

Svaralternativene bruker ofte andre ord enn det du finner i teksten. Les derfor svaralternativene grundig.