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Welcome
            Robert M. Shapiro
     Senior Vice President: Research
               Global 360
              Session...
Overview

• Business Process Management Suite
• Analytics Architecture
• Simulator
• Workforce Management Scheduler
• Case...
BPMS Overview




                          April 21-23, 2008
                                              3
            ...
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
Workforce Management & BPM Integration
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Workforce Management & BPM Integration

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Transcript of "Workforce Management & BPM Integration"

  1. 1. Welcome Robert M. Shapiro Senior Vice President: Research Global 360 SessionTitle: Workforce Management BPM integration
  2. 2. Overview • Business Process Management Suite • Analytics Architecture • Simulator • Workforce Management Scheduler • Case Study: ROI in Wholesale Lock Box application • Typical Pattern of Use • Conclusions April 21-23, 2008 2 Renaissance Washington, DC
  3. 3. BPMS Overview April 21-23, 2008 3 Renaissance Washington, DC
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