Workforce Management & BPM Integration

2,831 views

Published on

Published in: Technology, Business
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
2,831
On SlideShare
0
From Embeds
0
Number of Embeds
29
Actions
Shares
0
Downloads
131
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Workforce Management & BPM Integration

  1. 1. Welcome Robert M. Shapiro Senior Vice President: Research Global 360 SessionTitle: Workforce Management BPM integration
  2. 2. Overview • Business Process Management Suite • Analytics Architecture • Simulator • Workforce Management Scheduler • Case Study: ROI in Wholesale Lock Box application • Typical Pattern of Use • Conclusions April 21-23, 2008 2 Renaissance Washington, DC
  3. 3. BPMS Overview April 21-23, 2008 3 Renaissance Washington, DC

×