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Improving Enterprise Performance using a Business Process Improvement Discipline

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    Improving Enterprise Performance using a Business Process Improvement Discipline - Presentation Transcript

    1. Welcome •Charles Popelka & Mark Nelson •GSA & Mercator Group •Improving Enterprise Performance Using a Business Process Improvement Discipline
    2. Agenda • Background • Charter • Project Management Team • Strategy – Value Chain – Process - Workflow • Common Process Improvement Teams • Success Factors • Lean Production – Six Sigma Techniques – Analysis and Quantifying Results • BPMN Overview • Outcomes of a Good Process Design • Lessons Learned To-Date • Next Steps April 21-23, 2008 2 Renaissance Washington, DC

    + Nathaniel PalmerNathaniel Palmer, 2 years ago

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