Improving Business Performance: Demystifying Simulation and Optimization

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    Improving Business Performance: Demystifying Simulation and Optimization - Presentation Transcript

      • Ed Stephan
      • PMP ®
      • CACI International, Inc.
      • Session Title:
      • Improving Businesses Performance: Demystifying Simulation and Optimization
      Welcome to Transformation and Innovation 2007 The Business Transformation Conference Welcome
    1. This presentation will…
      • Help simplify how to use these toolsets to improve business processes performance
      • ID the types of business problems that can benefit
      • Examine the documentation perspective of simulation
      • Show how simulation and optimization are integrated
    2. Overview
      • How to achieve business performance improvement:
        • Through the use of simulation techniques and technologies
        • Through the use of optimization techniques and technologies
    3. This presentation will…
      • Help simplify how to use simulation to significantly improve business process performance
      • ID the types of business problems that can benefit
      • Examine the documentation perspective of simulation
      • Show how simulation and optimization are integrated
    4. Object-based Model Development
    5. Drill-down Approach Processes unique to NS are distinguished from processes unique to OS
    6. Drill-down w/in 1. Announcement & Selection
      • SIMPROCESS Model of VA Nurse Recruitment & Selection Process:
          • 144 Individual Tasks
          • 79 Logical Branches
      Top-level View of Process:
    7. Drill-down within 1.1 Vacancy Occurs
    8. Comparison of AS-IS & WHAT-IF Histograms AS-IS WHAT-IF
    9. This presentation will…
      • Help simplify how to use these toolsets to improve business process performance
      • Identify the types of business problems that can benefit from the application of this technology
      • Examine the documentation perspective of simulation
      • Show how simulation and optimization are integrated
    10. Candidates for Simulation and Optimization
      • Labor-intensive activities (e.g. personnel recruitment)
    11. Projected Benefits of Specific Improvements
    12. Candidates for Simulation and Optimization
      • Labor-intensive activities (e.g. personnel recruitment)
      • Complex combinations of high volume activities where it’s prototyping isn’t feasible ( e.g. data capture processing that includes manual keying)
    13. Enterpri $ e $y $ tem $ Te $ t Lab Enterprise Model Simulation=Cost-effective Alternative to Lab
    14. Candidates for Simulation and Optimization
      • Labor-intensive activities (e.g. personnel recruitment)
      • Complex combinations of high volume activities where it’s prototyping isn’t feasible (e.g. data capture processing that includes manual keying)
      • Activities where the workload consists of a large volume of small, independent tasks (e.g. call center operation)
    15. Logic Diagrams of FAA Air Traffic Call Types
    16. Simulation on Demand
    17. Candidates for Simulation and Optimization
      • Labor-intensive activities (e.g. personnel recruitment)
      • Complex combinations of high volume activities where it’s prototyping isn’t feasible (e.g. data capture processing that includes manual keying)
      • Activities where the workload consists of a large volume of small, independent tasks (e.g. call center operation)
      • Activities where the combination of a large number of independent variables must be optimized (e.g. supply chain management)
    18. Supply Chain Management: Execution S1 D1 S1 M2 S2 D2 M1 D1 S1 S2 D1 M1 European RM Supplier Key Other RM Suppliers Alpha Regional Warehouses S1 DR1 SR1 DR1 SR1 DR1 SR1 DR3 SR3 RM Suppliers Distributors ALPHA DR3 SR3 S1 Americas Distributors SR1 SR3
    19. Candidates for Simulation and Optimization
      • Labor-intensive activities (e.g. personnel recruitment)
      • Complex combinations of high volume activities where it’s prototyping isn’t feasible (e.g. data capture processing that includes manual keying)
      • Activities where the workload consists of a large volume of small, independent tasks (e.g. call center operation)
      • Activities where the combination of a large number of independent variables must be optimized (e.g. supply chain management)
      • Forecasts must be continually updated based on the latest operating metrics (e.g. Emergency Dept.)
    20. Optimization Example
    21. This presentation will…
      • Help simplify how to use these toolsets to improve business process performance
      • ID the types of business problems that can benefit
      • Examine the documentation perspective of simulation
      • Show how simulation and optimization tools are integrated with other BPM tools
    22. Links to Detailed Documentation
    23. Documentation Links
    24. Sample Document
    25. This presentation will…
      • Help simplify how to use these toolsets to improve business process performance
      • ID the types of business problems that can benefit
      • Examine the documentation perspective of simulation
      • Show how simulation and optimization tools are integrated with other BPM tools
    26. Predictive Analytics Using Latest Metrics 1. Paper Assumptions Paper Process Model 1b. Volume Projection Workflow Control System 2a. OCR Start & Stop 1a. Paper Assumptions OCR Throughput 2b. OCR Processing Time Ensemble
      • Volume Projection
      • Paper Process Model
      3. OCR Throughput 2. Poll for Latest Metrics
    27. Thank Y
      • Ed Stephan
      • PMP ®
      • CACI International, Inc.
      • Contact Information:
      • (703) 679-4144
      • [email_address]
      ou Thank Y ou

    + Nathaniel PalmerNathaniel Palmer, 3 years ago

    custom

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