Itil intermediate

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At Trainings24x7, we conduct two days ITIL®Intermediate training in very good ambiance.
Our trainers are ITIL Expert, highly experienced and qualified and most of them are from the top MNCs.
While training we provide study material, multiple mock test, lots of tips and techniques to pass the exam.
ITIL® Exam will be conducted at the end of the second day at the training venue.

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Itil intermediate

  1. 1. ITIL® Intermediate Trainings24x7
  2. 2. ITIL® Intermediate Capability Stream Lifecycle Stream SOA SS PPO SD RCV ST OSA SO CSI http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  3. 3. Abbreviation OSA • Operational Support & Analysis PPO • Planning, Protection & Optimization RCV • Release, Control & Validation SOA • Service Offerings & Agreements SS • Service Strategy SD • Service Design ST • Service Transition SO • Service Operation Continual Service Improvement • Continual Service Improvement http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  4. 4. ITIL® Intermediate Capability Module SOA = Service Offerings and Agreements PPO = Planning, performance and Optimization RCV = Release, Control and Valuation OSA = Operation Support and Analysis http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  5. 5. ITIL® Intermediate Lifecycle Module SS = Service Strategy SD = Service Design ST = Service Transition SO = Service Operation CSI = Continual Service Improvement http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  6. 6. What is ITIL ITIL Master ITIL Expert Managing across the lifecycle SS SD ST SO CSI Lifecycle Modules OSA PPO RCV SOA Capability Modules ITIL 2011 Foundation Certificate in IT Service Management http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  7. 7. ITIL® Capability Module - Target Audience If you are looking to gain intense, specialized, process-level knowledge in one or more ITIL process, with focus on the day-to-day execution of ITIL practices, then the Service Capability modules will be best for you. IT Professionals working in organizations that are implementing (or have implemented) ITIL Processes. Any IT professional with deep understanding around processes within a job role or ‘process cluster’ and want growth in career.
  8. 8. ITIL® Capability Covers • Processes from multiple Lifecycle phases, covering parts from multiple books. • Implementation consideration for the group of processes • Technology and Tools to support the group of processes http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  9. 9. ITIL® Lifecycle Module Target Audience - IT Directors - Consultants - IT Managers - ITIL trainers. Anyone want to grow in IT career IT Professionals working in organizations that are implementing (or have implemented) ITIL Processes. Any IT professional with deep understanding around processes within a job role or ‘process cluster’ and want growth in career.
  10. 10. ITIL® Lifecycle Covers… • Each module of the Service Lifecycle series covers an introduction to the Service Lifecycle, the principles, processes, functions and activities within that stage of the ITIL Service Management Lifecycle, as well as technology and implementation considerations. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  11. 11. ITIL® Exams ITIL Foundation Intermediate - Capability SOA, PPO, RCV, OSA Intermediate Lifecycle SS, SD, ST, SO CSI Management Across the lifecycle (MALC) http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  12. 12. ITIL® Expert 22 point required – Foundation = 2 points – EACH Capability = 4 points – EACH Lifecycle = 3 points – MALC = 5 points Image credit -> suphakit73/FreeDigitalPhotos.net http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  13. 13. ITIL® Intermediate Exam There will be 8 questions • Complex multiple choice with scenario • Graded Answer: – – – – 5 point for the best answer 3 point for the next option 1 point for the next option 0 point for the distracter • 28 point = pass • 90 minutes to complete exam http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  14. 14. ITIL® Trainings by Trainings24x7 Foundation: – Classroom – Live Online – Online eLearning (Coming soon) Intermediate – Online eLearning (Coming soon) – Classroom – Live Online MALC: – Online eLearning (Coming soon) – Live online – Classroom http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  15. 15. ITIL® Intermediate by Trainings24x7 • We conduct two days ITIL®Intermediate training in very good ambiance. • Our trainers are ITIL Expert, highly experienced and qualified and most of them are from the top MNCs. • While training we provide study material, multiple mock test, lots of tips and techniques to pass the exam. • ITIL® Exam will be conducted at the end of the second day at the training venue. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  16. 16. Popular Quotation A CEO was asked, "What happens if you train your people and they leave and go somewhere else?" His reply was, "What happens if you don't train them and they stay?“ Trainings24x7 recommends keep learning and keep growing http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  17. 17. Ph: (011) 4280-1314 Email: contact@trainings24x7.com Address: F-16, Preet Vihar, New Delhi – 92 (Opposite Preet Vihar Metro station) ITIL® | PMP® | CAPM®

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