Your First Impression People form impressions of you based on your handshake. It is the first physical “moment of truth” It is asking for permission to touch; your only physical contact in a business relationship Cultural “touch differences” Be aware of personal space requirements What is acceptable culturally - extent of touching (one hand, two hands, arm, hug, back slap, etc.) Techniques 1. Volunteer your name first whenever possible. “Hi, my name is Donna Messer” 2. Make immediate eye contact and smile. 3. Shake from a standing position, if at all possible. 4. Use the person’s name: e.g. “It’s a pleasure to meet you, Dr. Jones.” This helps you to remember the other person’s name and it is also courteous. 5. Hold the other person’s hand for a split second longer than duty requires. 6. If you are drinking a beverage, hold the glass in your left hand to avoid a clammy handshake. 7. Wear your name tag on your right side because it can be read more easily when shaking hands. 8. You will be close...be aware of your breath.
M any people harbor misconceptions about networking. The cliché of wealthy men playing the power game on an exclusive golf course is no longer an accurate picture of networking. Today, networking is a tool for men and women of all ages to build the structure everyone needs to successfully achieve the goals we set for ourselves. W e already have a network; the problem is that many of us do not know how to “tap” into it and to use our network wisely. The single most important networking skill to develop is lateral thinking. We must be open-minded and able to see “connections” between everyone in our network. Far too many people fail to make the right connections because of narrow thinking. Using the tools of good networking, a profitable link can always be made. C areful listening is also an important tool. You would be amazed at how easy it is to connect to people if you really listen to what is being said. Try starting your conversations with: “Hello, my name is ...How can I help you?” You will find that in virtually every instance, the reply will be the same: “I don’t know. Tell me what you do.” This type of opening will give you the opportunity to give your “one-minute infomercial” providing all of the information needed to allow the other person to decide how you can be of assistance.
Abraham Maslow contends that man’s needs are arranged in a hierarchy. Those at the lower level, if unsatisfied, take precedence over those at higher levels. He states that man is a wanting animal. As soon as one of his needs are met and satisfied, another appears in its place. This process, according to Maslow, never ends. It continues from birth to death. Man continually puts forth effort or work to satisfy his needs. Basic Needs - At the lowest level are the Basic Needs - the needs of the body. These cover the needs for food, water, air, rest, exercise, shelter and etc. Safety and Security - This is the protection against danger, and the threat of being deprived of things. The need is for the “fairest possible break” Social Needs - Once the first two levels of Maslow’s Hierarchy have been met - we will once again see a rise in sales for our Social Needs. For the next few years we will see more cocooning, more time spent as a family. Our spending will be within a comfort level which says - we want to be with family, friends and people we know. Social Needs will be home based, local and family orientated. Egotistic Needs - This was the level that satisfied the need to drive the big car, own the big house, take the big vacation. With the tragedy of September 11 th - our ego took a big nosedive - and we determined that “big” is not necessarily better. We are getting to know ourselves and our colleagues on a more intimate level and it will be part of our Self-Fulfilment. Times have changed! We are going back to basics!
Using Social Networking & Traditional Networking to Land your Dream Job This workshop will equip you with the skills and tools you need to cross boundaries, and find that perfect career opportunity!
Play your cards right! You can collaborate more effectively with a full deck! It’s important to utilize a full deck of cards when playing the game called connecting! Be connected to an entire room - deliver your objectives and find common ground. Simply put, “When You Connect, You Communicate and Everyone Wins!” Make profitable connections!
Crossing Boundaries – no one person needs to lead all the time. When Roles and Responsibilities are defined, working together is far easier and less burdensome. A common set of goals can be achieved more effectively when sharing objectives.
Alliances – 2 nd Chance Transferrable skills are an invaluable asset to any group. Do you know what your overall strengths are? How can you best utilize those skills to deliver against your objectives? How would you feel if you got to do what you were really good at in your work day?
Everyone can learn to Network – How can we share our ideas? Orange Big picture thinker, think in “pods”, comfortable with conceptual ideas. Red Think in terms of chapters, always need a beginning, middle and end. Green Organized, sequential in their thinking - specific and brief.
Think Laterally! There is always more than one way to achieve your goals. We is better than Me! Harness your lateral thinking to benefit from alternative and new perspectives.
In Person, On Line it’s all about Connections, Communication & Cooperation = W3
Become an Effective Connector Be prepared Be open minded Don’t be afraid to ask Treat everyone as an equal Build on information, not status Say Thank You Don’t waste your resources Give without expectation Set realistic and achievable goals Be committed and determined to do whatever it takes
Messer’s Hierarchy of Needs Self-fulfillment Egotistic Needs Social Needs Safety/Security Basic Needs
Connect Us International Inc. 323 Kerr St. Suite 202 Oakville ON L6K 3B6 905 337 9578 phone 905 337 9320 fax [email_address] www.connectuscanada.com