Employee Value Proposition
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Employee Value Proposition

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Current EVP research, EVP strategies and HR role.

Current EVP research, EVP strategies and HR role.

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  • There are 3 things I wish to talk to you today.Lets get started.
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Employee Value Proposition Employee Value Proposition Presentation Transcript

  • TonkinEmployee Engagement Conference Good Employee Proposition: Attract, Engage and Retain the Best Tony Wiggins Queensland Health 27 November 2012
  • My Contribution Today… discuss the Employee Value Proposition strategiesused at the Queensland Building Services Authority(BSA) and possibly your organisation to ensure bestlong term business results.
  • Key Points• Examine current research about EVP• Discuss the BSA case study and the EVP strategies used• HR role in driving the EVP bus• How the “General Manager” influenced the BSA way of life and EVP View slide
  • Employee Value Proposition is …• Commonly used jargon to describe characteristics and appeal of working for an organisation• Mix of characteristics, benefits, and ways of working in an organisation• Enables an organisation to stand out as different to drive attraction and commitment• Examples - compensation, health benefits, work life balance, career opportunities, location, respect, retirement benefits, leadership, values … View slide
  • Employee Value Proposition
  • BSA - A Snapshot• Established 1992• Queensland government statutory authority• Sets QLD home building construction standards• Coordinates completion of defective work• Provides support, education and advice on homes• Funded by builders fees• 326 employees (2007)• Head office - Brisbane + 7 regional offices• Staff - building construction, insurance and legal• HR function - head office
  • The Road to Recovery Restraining Forces Driving Forces < 2001 2001 >• Funding problems • Visionary General• No business direction Manager• Inadequately skilled staff • Quality and customer• Reactive - bad news value framework headlines • Strategic and operational• No quality and customer plans focus • People - greatest asset• Externally driven by • Balanced board builder associations membership
  • GM Vision“Our goal is to strengthen our position as a people-oriented employer where staff are developed,valued and involved.BSA operates in an environment where our peopleare our greatest asset, so we are serious aboutproviding a positive, motivating and challengingwork environment and creating the talent for thefuture.”Ian Jennings – General Manager
  • Why I work at BSA ... “sense of belonging to a family” “working for a respected organisation” “the caring attitude of the team” “everyone is a leader here” “I love the General Managers vision for 2011”“morning teas, room to advance, challenging” “being able to make a difference” “it’s a people workplace”
  • BSA Employment PropositionValues Based CultureValues affect every thought we have, every decision wemake and every action we take.I InnovativeC CollaborativeA AccountableR Respect and trustE Energy and fun
  • Live it and they will come Reward And Recognition FunEducational Work Assistance Environment Learning Work/LifeOpportunities Balance (Classroom) Learning Opportunities (Outdoors)
  • BSA Employment PropositionLearning and Development (classroom) Learning Opportunities• Silent driver - behavioural change (Classroom)• 3 core learning areas• Behavioural + attitudinal change• Transfer of learning / ROI model• Partnerships
  • BSA Employment Proposition• Transferred classroom learning to the outdoors Learning• Reinforced BSA values and behaviours Opportunities (Outdoors)• Took workers out of their comfort zone• What happened, so what, where to from here?Great Keppel Island Mt Coolum Mt GloriousCentral Queensland Sunshine Coast Brisbane Forest Park
  • BSA Employment Proposition Tertiary• Financial and leave assistance - professional Educational Assistance qualifications• Based on relevancy to BSA and the skills and knowledge to be acquired• Career path driven• Assisting staff to be part of and contribute to success management or operation of BSA
  • BSA Employment PropositionRewards + Recognition Reward And• Australia Day Awards - exceptional performance Recognition• Business Improvement Council Awards - “thinking outside of the square”• Breakfasts/lunch/dinners - recognise rising stars• Letters of appreciation - job well-done• Years of service awards - commitment to BSA• Newsletters/emails - on-the-job recognition
  • BSA Employment Proposition Community SportingFlexible Work Practices Events Work/Life Balance Transition to Retirement Carers Leave Corporate Health Family/Maternity Leave
  • BSA Employment PropositionFun Environment Fun Work• “employees who laugh together stay together” Environment• serious about having fun at work• fun makes difficult situations less stressful• our General Manager sets the tone• “fuzzier” benefits - key to our success
  • Success @ TimeNational RecognitionHuman Resource Magazine Awards• Best Learning and Development Strategy 2004 + 2005• Best HR Champion (CEO) 2005• Best Change Management Strategy (Finalist) 2005• AHRI QLD HR Award Finalist 2005 Organisational ROI Benefits• Linked to performance management competencies• Lifelong learning culture• Leadership Development Pipeline
  • Critical Success Factors• Small flexible agency - change ready• Visionary General Manager - people as assets• Board and Executive sponsorship• HR business linked to business goals• In-house HR expertise
  • HR as the Navigator Recruitment - Onboarding Leadership and Involve Cultural Fit Culture Everyone Recognition and Interesting and Rewards Fun WorkplaceSource: BCG Creating People Advantage 2008
  • Tony WigginsTeam Leader - Special ProjectsChief Health Officer, Queensland HealthEmail: tony_wiggins@health.qld.gov.au