Marakas, Decision Support Systems in the 21st Century, (2002) Prentice Hall
CHAPTER 1 –Introduction to Decision Support Systems
History of DSS http://power.cba.uni.edu/isworld/dsshistory.html
This link contains information about the history of decision support systems.
Teaching Resources for DSS http://dssresources.com/history/dsshistory.html
This contains a lot of useful links and resources for DSS instructors.
DSS Textbooks http://dssresources.com/books/dssbooks.html
This link contains a fairly comprehensive listing of current and past DSS textbooks.
DSS Research Resources http://dssresources.com/isworld/index.html
This contains a lot of useful links and resources for DSS researchers.
CHAPTER 2 – Decisions and Decision Makers
Decision Effectiveness http://support.intel.com/support/processors/pentium/fdiv/
This is a link to Statistical Analysis of Floating Point Flaw in the Pentium(TM) Processor (1994).
The Pentium Problem http://www.willamette.edu/~mjaneba/pentprob.html
This link provides a thorough narrative of the Intel Pentium problem by Mark Janeba.
Decision theory http://www.johnsaunders.com/umuc641/641les02.htm
This link discusses Simon's model of decision making.
This link provides Rationality and Interactive Decision Theory Related sites on the net.
Game Theory http://levine.sscnet.ucla.edu/
This link contains a thorough explanation of game theory.
Game and Decision Theory http://www.geocities.com/CapitolHill/9343/
This link provides a narrative of game and decision theory by Dario Cziraky.
CHAPTER 3 – Decisions in the Organization
Understanding the Organization http://www.analytictech.com/mb021/orgtheory.htm
This link provides a great overview of organization theory.
Anbar Intelligence http://pippo.emeraldinsight.com/vl=799673/cl=12/nw=1/rpsv/index.htm
This link contains a selection of some of the best of the latest articles abstracted in the
Operations & Production field by Emerald Insight. The page is revised once a week to keep up-to-
date with the leading theories and thinking.
CHAPTER 4 – Modeling Decision Processes
Decision Making and Crisis Management Simulation http://www.ciaonet.org/access/boa03/
This website contains a detailed discussion of crisis management activities during the Cuban
The Business Strategy Game http://www.pvisuals.com/bsg/business.html
This link has the most widely distributed business simulator in the world.
This link contains several useful add-ins for Microsoft Excel.
Command Decision Modeling http://leav-www.army.mil/nsc/warsim/reason/assess/section3.htm
This website contains an excellent overview of the decision modeling techniques used in the U.S.
CHAPTER 5 – Group Decision Support and Groupware Technologies
Lotus Notes http://www.lotus.com/home.nsf/welcome/lotusnotes
This link is the homepage for Lotus Development.
AT&T Teaching Theatre http://www.oit.umd.edu/tt/
This is a link to the state-of-the-art teaching theatre at University of Maryland.
Arizona Public Service Technical Classroom
This links to the Arizona Public Service Technical Classroom at the Center for the Management
of Information, at University of Arizona, in Tucson.
Saunders Technologies http://www.tooserious.com/home.html
This links to a Canadian software company that specializes in group decision making tools
(developed a decision support system called Resolver).
Oracle InterOffice http://www.oracle.com/uk/
This link provides an introduction to Oracle InterOffice.
Netscape Communicator http://browsers.netscape.com/browsers/main.tmpl
This link is the homepage for Netscape Communicator.
This links to GroupSystems, a suite of team-based, decision support software developed by
Microsoft Exchange http://www.microsoft.com/exchange/default.asp
This link is the homepage for Microsoft Exchange.
This link is the homepage for Novell's Groupwise.
Workflow and Groupware Products http://www.do.isst.fhg.de/workflow/index_e.html
This links to a web site that provides direct access to sites containing workflow and groupware
product information. The overview currently includes 66 products.
Collaborative Strategies http://www.collaborate.com/
This links to a consulting firm developed methodologies to support both developers and users of
CHAPTER 6 – Executive Information Systems
What Exactly is an EIS
EIS Overview http://www.lillysoftware.com/products/management_control/eis_overview.cfm
This links to a document overview of LillySoftware’s EIS.
Why Are Top Executives So Different? http://www.cs.york.ac.uk/mis/
This is a link to several papers that address this issue by University of York in UK.
EIS Characteristics http://www1.k2.net/~inforesitve/eisang.htm
This link provides some basic qualities of an EIS.
EIS Products http://www.byte.com/art/9406/sec8/art12.htm
This list describes some of the available EIS or EIS-equivalent products.
This link is the homepage for MicroStrategy.
Pilot Software http://www.pilotsw.com/index.html
This link is the homepage for Pilot Software.
This link is the homepage for PLATINUM Forest & Trees.
CHAPTER 7 – Expert Systems and Artificial Intelligence
The Intelligence of Artificial Intelligence http://mnemosyne.itc.it:1024/ai.html
This link provides literally hundreds of AI-related links.
AI FAQs http://www-2.cs.cmu.edu/Groups/AI/html/faqs/ai/top.html
This link answers frequently asked questions about AI.
CMU AI Repository http://www-2.cs.cmu.edu/Groups/AI/html/air.html
This is a link to the Artificial Intelligence Repository at Carnegie Mellon University.
Matrix Cognition http://matrixcognition.com/INDEX.HTM
This is a link to Matrix Cognition: Computer-Assisted Decision-Making.
This link is the Journal of Artificial Intelligence Research.
ES FAQ Shells http://www-2.cs.cmu.edu/Groups/AI/html/faqs/ai/expert/part1/faq.html
This link is another site with literally hundreds of useful ES links.
This links to Prescient Systems, a company that specializes in providing intelligent planning and
This links to Clips: A tool for building expert systems.
CHAPTER 8 – Knowledge Engineering and Acquisition
Knowledge Science Institute http://ksi.cpsc.ucalgary.ca/KSI/KSI.html
The Knowledge Science Institute (KSI) was founded at the University of Calgary with a mandate
to study all aspects of the knowledge economy.
This provides Personal Construction Theory and related links.
Repertory Grid Analysis http://ksi.cpsc.ucalgary.ca/articles/KBS/KER/KER5.html
This link provides an introduction to The Repertory Grid.
This links to Acquire- A knowledge acquisition system and expert system shell.
Knowledge Management http://www.brint.com/OrgLrng.htm
This links to a site with hundreds of KM-related links.
Validating and verifying the Knowledge Base http://www.iiia.csic.es/People/enric/valid-kbs.html
This is a link validating the KBS.
CHAPTER 9 – Machines That Can Learn
Fuzzy Logic and Linguistic Ambiguity
This is a link to a Fuzzy Logic and Fuzzy Expert Systems FAQ.
Fuzzy Links http://www.austinlinks.com/Fuzzy/
Quadralay's Fuzzy Archive provides some web links related to "Fuzzy Logic." The materials
include a Fuzzy Systems tutorial, Fuzzy for Beginners, and Fuzzy Expert Systems.
Artificial Neural Networks http://www.zsolutions.com/index.htm
This is a link to some information about Neural Networks by Z solutions.
ANI FAQs http://www-2.cs.cmu.edu/Groups/AI/html/faqs/ai/neural/faq.html
This links to Artificial Neural Networks frequently asked questions.
Commercial Neural Nets http://www.emsl.pnl.gov:2080/proj/neuron/neural/products/
This link provides information about specific applications of Neural Networks in commercial
This links to Neural Networks at Pacific Northwest National Laboratory.
International Neural Machines http://www.ineural.com/
International Neural Machines Inc. (INM) is a company which applies neural network technology
to real-world problems.
This links to NEURAL NETWORKS GROUP of Austrian Research Institute for Artificial
This is a link to the CNCA -- a University research group dedicated to developing Neural
Computing and SMART software solutions to real world problems.
Genetic Algorithms and Genetically-Evolved Networks
This is a Genetic Algorithms FAQ.
CHAPTER 10 – The Data Warehouse
Stores, Warehouses, and Marts http://www.dciexpo.com/speakers/archive/zornes.htm
This links to a Taxonomy of Corporate Data Warehouses By Aaron Zornes, Executive VP,
Application Delivery Strategies, META Group.
Wherefore Warehouse? http://www.byte.com/art/9801/sec6/art1.htm
This link provides a glimpse at the past and a peek at the future of data warehouses, data marts,
and data mining.
Data Has Data - The Metadata http://www.computerwire.com/bulletinsuk/212e_1a6.htm
This links to a Briefing Paper: What is Metadata.
Tools to Support the Data Warehouse http://www.kismeta.com/extract.html
This link provides Data Extraction, Cleansing and Migration Tools to support Data Warehouse,
Database Consolidation, and Systems Reengineering Projects.
This links to the DataProvider Homepage ---an integral solution for Data Management and Data
Pilot Software http://www.pilotsw.com/index.html
This is a link to the homepage for Pilot Software.
This is a link to the homepage for SAS Warehouse.
Data Warehouse.Com http://www.data-warehouse.com/
This links to data-warehouse.com, a one-stop resource for industry professionals who want to
keep abreast of the latest developments in information systems and data warehousing
CHAPTER 11 – Data Mining and Visualization
A Picture Is Worth a Thousand Words http://www.thearling.com/text/wp9501/wp9501.htm
This link provides an overview of data mining.
Data Mining Slide Show http://www3.shore.net/~kht/dmintro/dmintro.htm
This link is an introduction to data mining in slide form.
Data Mining Books http://www.thearling.com/books.htm
This link provides a bibliography of printed materials on data mining.
Data Mining Models http://www.thearling.com/text/dmviz/modelviz.htm
This links to Visualizing Data Mining Models.
Knowledge Discovery Nuggets http://www.kdnuggets.com/
This links to Knowledge Discovery Nuggets Directory: Data Mining and Knowledge Discovery
Intro to Data Mining http://www.pilotsw.com/index.html
This links to An Introduction to Data Mining Contents: Data Mining Overview, The Foundations of
Data Mining, The Scope of Data Mining, How Data Mining Works, An Architecture for Data
Mining, Profitable Applications, Conclusion, and Glossary of Data Mining Terms.
The Data Mine http://www.andypryke.com/university/TheDataMine.html
The Data Mine contains a short introduction to data mining, Papers/Bibliographies, other data
mining sites, Software, Biographies, Journals, Conferences, AI & Machine Learning Resources,
On-line Analytical Processing (OLAP) information, Miscellaneous, and Usenet News Articles.
Data Mining WWW Gallery http://www.galaxy.gmu.edu/stats/syllabi/DMLIST.html
This provides tons of DM links.
Data Visualization on the Web http://www.nhgs.tec.va.us/k12resources/datavisual.html
Data Visualization Sites: This is a listing of sites from which you can download images and
movies of scientific data.
This links to NETMAP® for Claims With visual analysis technology and proven investigative
techniques (including some data visualization image outputs).
This site introduces Daisy (data analysis using some data visualization tech for databases),
answers your questions, and is the first place to come for applications, demonstrations, examples
and product support.
Data Access Tools http://www.idc.com/
This link provides Tools for Data Access Evolving Rapidly --- talking about some issues related to
Market share analysis http://www.olapreport.com/Market.htm
This link provides OLAP market share analysis.
Exploding OLAP Databases http://www.olapreport.com/DatabaseExplosion.htm
This links to Exploding OLAP databases by OLAP Report (provides some very good figures to
explain the issue).
Visualization Gallery http://www.vdi.com/
This links to Visible Decisions' Visualization Gallery (a lot of images to demonstrate the concept
of "seeing" the data).
DV Demo http://www.almaden.ibm.com/cs/quest/demo/assoc/store.html
This is a link to Visualization Demo: Store Placement.
Multidimensional Analysis http://www.byte.com/art/9510/img/506018b2.htm
This link provides a good overview of the concept.
This link provides a volcanic eruption simulated with a numerical 3-D-atmosphere model.
Data Mining Tools http://www.byte.com/art/9510/sec8/art8.htm
This link offers a listing of current DM tools and products.
Reflections on DM Software http://www3.shore.net/~kht/text/dsstar/top10.shtml
This links to: Some Thoughts on the Current State of Data Mining Software Applications.
Using DV as Feedback http://eetd.lbl.gov/EA/mills/emills/pubs/DV/
This link provides information on Building Data Visualization for Diagnostics, Operator Feedback,
and Performance Optimization.
Data Distilleries http://www.ercim.org/publication/Ercim_News/enw24/dd.html
This link discusses Data Distilleries - Putting Data Mining Technology to Practice.
DAVID is one of the visualization tools developed in the Laboratory for Visiometrics and
Database Marketing http://www.thearling.com/text/wp9502/wp9502.htm
This is a link to: From Data Mining to Database Marketing --- a paper written by Kurt Thearling,
This is a link to DEcision Support system for Evaluation of River basin sTrategies (DESERT).
This is a link to O-Matrix for Windows, an interactive analysis and visualization environment.
This is the website for our software partner.
CHAPTER 12 – Designing and Building the Data Warehouse
Web-Based data Warehouse http://airweb.org/links/reports/datawarehouse.html
This link provide a detailed conceptualization of building a data warehouse via the Internet.
Ohio Bureau of Worker’s Compensation
This page contains a downloadable case study of the construction of the OBCW data warehouse.
Decision-making and the Data Warehouse http://www.cirpa-
Excellent paper on the value of building a data warehouse to organizational decision making.
CHAPTER 13 – The Systems Perspective of a DSS
The Systems Perspective http://critical-path.itgo.com/Articlesanscover.html
Good article on the systems perspective.
DSS Design http://home.ubalt.edu/abento/300/design_paper.html
This links to DSS Design: A case example involving end-user systems development.
CHAPTER 14 – Designing and Building the DSS
Building the DSS http://dssresources.com/dssbook/contents.html
Excellent WWW resource on DSS design.
What is a DSS? http://www.hpcwire.com/dsstar/971021/100015.html
Lots of useful design ideas from Dan Power.
CHAPTER 15 – Implementing and Integrating Decision Support Systems
DSS On-Line http://www.dla.mil/Dimensions/july98/dss_on.htm
Overview of DSS Implementation in the Military
DSS Design Questionnaire http://dssresources.com/surveys/dssquest.html
Development questionnaire by Dan Power.
CHAPTER 16 – Creative Decision Making and Problem Solving
What is Creativity? http://members.ozemail.com.au/~caveman/Creative/Basics/definitions.htm
This link provides definitions of creativity and other related words.
Techniques for Thinking Creatively
This is a link to Techniques for Creative Thinking.
This is a link to the Mind Tools Homepage.
Creativity Aerobics http://www.nutscape.com/creativity/html/indexx.htm
Creative Aerobics Homepage uses advanced ideation and mind-set breaking techniques to
develop powerful consumer insights, innovative communication ideas, and effective marketing
strategies. (Note: Occasionally this site takes a while to load due to server activity but it is really
worth the wait.)
This links to: Brain Dancing -- a broad range of highly useful self-improvement literature, with
particular emphasis on ideas helpful in building technical skills, such as learning software.
CHAPTER 17 – Intelligent Software, Agents, Bots, Delegation, and Agency
UMBC Agent Web http://agents.umbc.edu/
Excellent resource for intelligent agents
CMU Software Agents Lab http://www-2.cs.cmu.edu/~softagents/
Website for Carnegie Mellon Software Agent Laboratory
IA Bibliography http://www.ils.unc.edu/gants/agentbib.html
Great on-line bibliography by Steve Gant.