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Getting buy-in for UX work

by UX Lead at White Sheep Isobar on Mar 16, 2012

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  • cyrylski Cyryl Kwasniewski, UX design at Hoffmann-La Roche This is great advice but not always holds true:

    #7 Typically, the client like to be convinced that they know what the problem is.
    #8 True.
    #9 That works in relationships, but sometimes you have to win by price
    #10 Typically, clients want answers, not guidance (you do the job, they pay you, you get lost)
    #11 True, unless your client is not very busy and wants to get the job done
    #12 True, unless they don't care and want to get the job done
    #13 True, if you're lucky
    #14 If your client falls in love with you.

    Wrapping up, this works in ideal world and I would with anyone to work like this. But sometimes you need to earn your bread (especially in the beginning) so if you have just started, you're not a renowned agency with open-minded clients, don't worry :)

    Strive, seek and yield not!
    8 months ago
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Getting buy-in for UX work Getting buy-in for UX work Presentation Transcript