Reconceptualizing Library Web Services How a Portal Changes Everything
Who We Are <ul><li>Tom Ipri </li></ul><ul><ul><li>Media Services Librarian </li></ul></ul><ul><ul><li>M.S. Drexel in Infor...
What We’re Doing Today <ul><li>Introduction </li></ul><ul><li>General Overview </li></ul><ul><li>Brief History of Library’...
Characteristics of a Portal <ul><li>Dynamic and Functional </li></ul><ul><li>Secure – Password Protected </li></ul><ul><li...
Vision  Statement <ul><li>The mylasalle portal will be the cyberpoint of entry for dynamic information and services at the...
Evolution of mylasalle Overview Brief History Current Presence Break Redesign The Future Lunch
Integrating Services in mylasalle NEXT: Library Services! Overview Brief History Current Presence Break Redesign The Futur...
Challenges Associated with Portal Development <ul><li>Assuming that all understand the portal concept </li></ul><ul><li>Ho...
Educating the Student… <ul><li>Importance of the portal is introduced to students from the point of application. </li></ul...
Educating the Faculty/Staff : “What’s with the Boxes?” <ul><li>Understanding that Channels are Role Based mechanisms that ...
Building Community with mylasalle <ul><li>Responsiveness </li></ul><ul><li>Dynamic – Avoiding Empty Portal Syndrome </li><...
<ul><li>Through “Announce It” – reviewed by PSC </li></ul><ul><li>Through MyCourses Studio – Posted by instructor </li></u...
La Salle’s Commitment to Portal Development <ul><li>Portal Management Structure </li></ul><ul><ul><li>Director of Portal C...
Power of the Portal <ul><li>The Future of mylasalle is so bright - it has to wear shades. </li></ul><ul><li>40% of College...
Tools Supporting the development of mylasalle <ul><li>Web Apps: Php/MySQL </li></ul><ul><li>Macromedia Products: Dreamweav...
Portal Perspective: Why Library Services in mylasalle? <ul><li>The largest source of information on campus </li></ul><ul><...
Brief History <ul><li>University wide portal </li></ul><ul><li>On development committee </li></ul><ul><li>Ensure library p...
Original Look Overview Brief History Current Presence Break Redesign The Future Lunch
First Revision <ul><li>Basically a “dumbed-down” version of home page </li></ul><ul><li>Not taking advantage of potential ...
Essentials <ul><li>One less click </li></ul><ul><li>Persistent throughout </li></ul><ul><li>Still not reaching potential <...
Current Presence <ul><li>Still have essentials </li></ul><ul><li>myLibrary </li></ul><ul><li>myResources </li></ul><ul><li...
Questions? <ul><li>For more information: </li></ul><ul><li>“ Opening a Portal to Better Communication,”  Computers in Libr...
Break
“ Reconceptualizing” <ul><li>Rethinking library services with the portal in mind </li></ul><ul><li>Move away from “static”...
Connelly Library 1996 Overview Brief History Current Presence Break Redesign The Future Lunch
Connelly Library 1999 Overview Brief History Current Presence Break Redesign The Future Lunch
Connelly Library 2001 Overview Brief History Current Presence Break Redesign The Future Lunch
Connelly Library Today Overview Brief History Current Presence Break Redesign The Future Lunch
What Do These Sites Have in Common? <ul><li>Static HTML </li></ul><ul><li>Rely on user </li></ul><ul><ul><li>Understanding...
Next Web Site <ul><li>More dynamic/database driven </li></ul><ul><li>Portal is designed to be dynamic and customizable </l...
Feedback <ul><li>“ Enormous” </li></ul><ul><li>Wading through information </li></ul><ul><li>Langauge </li></ul><ul><ul><li...
“ Reconceptualizing” <ul><li>Not a huge entity parsed into smaller bits </li></ul><ul><li>But smaller bits that are greate...
“ Reconceptualizing” <ul><li>What is the best way to present service </li></ul><ul><ul><li>Web? </li></ul></ul><ul><ul><li...
“ Reconceptualizing” <ul><li>Future of library web sites? </li></ul><ul><li>PR </li></ul><ul><li>Backend/Repository </li><...
RSS Feeds <ul><li><?xml version=&quot;1.0&quot; ?>  </li></ul><ul><li><rss version=&quot;0.9x&quot;> </li></ul><ul><li><ch...
RSS Feeds <ul><li>Live Demo </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
Advantages <ul><li>Can include whatever we want </li></ul><ul><li>Can be used anywhere </li></ul><ul><ul><li>Portal </li><...
Drawbacks <ul><li>Still rely on user </li></ul><ul><li>Hand coded for each channel </li></ul><ul><li>Redundant work </li><...
The Future - Immediate <ul><li>Increase the number of MyResources Channels to highlight access to subject guides. </li></u...
Future – Long Term Goal <ul><li>Full integration of Library Services into the mylasalle portal. </li></ul>Overview Brief H...
Future – Integration Plan <ul><li>Identify software application that will allow us to reach goals. </li></ul><ul><li>Makin...
myLibrary <ul><li>Open Source application </li></ul><ul><li>Developed by the University of Notre Dame and North Carolina S...
Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
Integration: More than just the software <ul><li>Portal development leads to reduction in the silo mentality  </li></ul><u...
Integration: High ROI <ul><li>Ability to Analyze and Assess: myLibrary. (Library) </li></ul><ul><li>Creates more functiona...
mylibrary Plan at La Salle <ul><li>Priority for Portal Communications </li></ul><ul><li>Supported by IT and Library </li><...
Resources for More Information about myLibrary <ul><li>My Library Open Source Web site. </li></ul><ul><li>myLibrary  at Le...
Questions? <ul><li>Tom Ipri </li></ul><ul><li>215-951-1965 </li></ul><ul><li>[email_address] </li></ul><ul><li>Jim Sell </...
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Reconceptualizing Library Web Services

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Presentation I gave with a co-worker when I was at my previous job. Given to a group of librarians from local libraries.

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Reconceptualizing Library Web Services

  1. 1. Reconceptualizing Library Web Services How a Portal Changes Everything
  2. 2. Who We Are <ul><li>Tom Ipri </li></ul><ul><ul><li>Media Services Librarian </li></ul></ul><ul><ul><li>M.S. Drexel in Information and Library Science </li></ul></ul><ul><ul><li>13 Years in libraries </li></ul></ul><ul><ul><li>Worked at La Salle before and for some reason came back </li></ul></ul><ul><li>Jim Sell </li></ul><ul><ul><li>Director of Portal Communications </li></ul></ul><ul><ul><li>M.E. Temple in Special Education </li></ul></ul><ul><ul><li>19 Years in higher education </li></ul></ul><ul><ul><li>Worked at La Salle before and for some reason came back </li></ul></ul>
  3. 3. What We’re Doing Today <ul><li>Introduction </li></ul><ul><li>General Overview </li></ul><ul><li>Brief History of Library’s Presence </li></ul><ul><li>Overview of Library’s Current Presence </li></ul><ul><li>Break </li></ul><ul><li>“Reconceptualizing” </li></ul><ul><li>What the Future Holds </li></ul><ul><li>Lunch </li></ul>
  4. 4. Characteristics of a Portal <ul><li>Dynamic and Functional </li></ul><ul><li>Secure – Password Protected </li></ul><ul><li>Integrates Services (SSO) </li></ul><ul><li>Personalized and Customizable </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  5. 5. Vision Statement <ul><li>The mylasalle portal will be the cyberpoint of entry for dynamic information and services at the University. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  6. 6. Evolution of mylasalle Overview Brief History Current Presence Break Redesign The Future Lunch
  7. 7. Integrating Services in mylasalle NEXT: Library Services! Overview Brief History Current Presence Break Redesign The Future Lunch
  8. 8. Challenges Associated with Portal Development <ul><li>Assuming that all understand the portal concept </li></ul><ul><li>How exactly does it differs from a web site? </li></ul><ul><li>Assuming that all will want to use it </li></ul><ul><ul><li>Some users will embrace technology…others not so much. </li></ul></ul><ul><li>How to Get Folks to Think Portal First - Changing a campus culture </li></ul><ul><li>Getting “non-portal” community to understand its purpose and accept it as an asset. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  9. 9. Educating the Student… <ul><li>Importance of the portal is introduced to students from the point of application. </li></ul><ul><li>Portal use is encouraged for swift access to freshman orientation materials and dates. </li></ul><ul><li>mylasalle is featured prominently at each Day One orientation program. </li></ul><ul><li>Students learn that the portal is their primary communication tool. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  10. 10. Educating the Faculty/Staff : “What’s with the Boxes?” <ul><li>Understanding that Channels are Role Based mechanisms that can target different information to different audiences. </li></ul><ul><li>Creating Functional Channels: MyLibrary, Campus Directory, Forms and Policies, Repositories </li></ul><ul><li>Creating Informational Channels: La Salle News Bytes, Announcements, mylasalle Today! </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  11. 11. Building Community with mylasalle <ul><li>Responsiveness </li></ul><ul><li>Dynamic – Avoiding Empty Portal Syndrome </li></ul><ul><li>Functional: Creating reasons to go into the portal </li></ul><ul><li>Promoting Intranet capabilities </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  12. 12. <ul><li>Through “Announce It” – reviewed by PSC </li></ul><ul><li>Through MyCourses Studio – Posted by instructor </li></ul><ul><li>Through Group Portal: Posted by group leaders or delegates </li></ul><ul><li>My Announcements (Personal Announcements) vs. Campus Announcements </li></ul>Targeting Announcements Overview Brief History Current Presence Break Redesign The Future Lunch
  13. 13. La Salle’s Commitment to Portal Development <ul><li>Portal Management Structure </li></ul><ul><ul><li>Director of Portal Communications </li></ul></ul><ul><ul><li>Portal Steering Committee </li></ul></ul><ul><ul><li>Portal Technology Team </li></ul></ul><ul><li>Customized Self-Service, with near 24/7 access </li></ul><ul><li>Creating the “Unified Digital Campus” - integrating Banner, Luminis and 3 rd party applications in a seamless manner. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  14. 14. Power of the Portal <ul><li>The Future of mylasalle is so bright - it has to wear shades. </li></ul><ul><li>40% of Colleges and Universities across the nation are utilizing portals to communicate and provide self-service. </li></ul><ul><li>People are tiring of e-mail as the primary means of electronic communication. (spam) </li></ul><ul><li>Consumers want instant service/access 24/7 </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  15. 15. Tools Supporting the development of mylasalle <ul><li>Web Apps: Php/MySQL </li></ul><ul><li>Macromedia Products: Dreamweaver, Captivate and Fireworks </li></ul><ul><li>WebPasties – scrollers, calendars, trackers, and slideshows </li></ul><ul><li>Adobe Professional (Creating PDF’s). </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  16. 16. Portal Perspective: Why Library Services in mylasalle? <ul><li>The largest source of information on campus </li></ul><ul><li>Opportunity to organize, promote and showcase a multitude of services </li></ul><ul><li>Potential to offer premium service to students, faculty and staff. </li></ul><ul><li>Best opportunity to segment information from a vast collection and direct it specific populations. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  17. 17. Brief History <ul><li>University wide portal </li></ul><ul><li>On development committee </li></ul><ul><li>Ensure library presence </li></ul><ul><li>Library “tab” </li></ul><ul><li>mylasalle live summer 2003 </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  18. 18. Original Look Overview Brief History Current Presence Break Redesign The Future Lunch
  19. 19. First Revision <ul><li>Basically a “dumbed-down” version of home page </li></ul><ul><li>Not taking advantage of potential </li></ul><ul><li>Jim hired 2004 </li></ul><ul><li>“Essentials” instead of tab </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  20. 20. Essentials <ul><li>One less click </li></ul><ul><li>Persistent throughout </li></ul><ul><li>Still not reaching potential </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  21. 21. Current Presence <ul><li>Still have essentials </li></ul><ul><li>myLibrary </li></ul><ul><li>myResources </li></ul><ul><li>Live demo </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  22. 22. Questions? <ul><li>For more information: </li></ul><ul><li>“ Opening a Portal to Better Communication,” Computers in Libraries , February 2005 </li></ul><ul><li>Culture Change </li></ul><ul><li>More functionality = more use </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  23. 23. Break
  24. 24. “ Reconceptualizing” <ul><li>Rethinking library services with the portal in mind </li></ul><ul><li>Move away from “static” mindset of original Web sites </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  25. 25. Connelly Library 1996 Overview Brief History Current Presence Break Redesign The Future Lunch
  26. 26. Connelly Library 1999 Overview Brief History Current Presence Break Redesign The Future Lunch
  27. 27. Connelly Library 2001 Overview Brief History Current Presence Break Redesign The Future Lunch
  28. 28. Connelly Library Today Overview Brief History Current Presence Break Redesign The Future Lunch
  29. 29. What Do These Sites Have in Common? <ul><li>Static HTML </li></ul><ul><li>Rely on user </li></ul><ul><ul><li>Understanding </li></ul></ul><ul><ul><li>Interpretation </li></ul></ul><ul><ul><li>Decision-Making </li></ul></ul><ul><ul><li>Memory </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  30. 30. Next Web Site <ul><li>More dynamic/database driven </li></ul><ul><li>Portal is designed to be dynamic and customizable </li></ul><ul><li>Bring information closer to user </li></ul><ul><li>For Students, For Faculty, For Visitors </li></ul><ul><li>Portal roles </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  31. 31. Feedback <ul><li>“ Enormous” </li></ul><ul><li>Wading through information </li></ul><ul><li>Langauge </li></ul><ul><ul><li>Subject? </li></ul></ul><ul><ul><li>Department? </li></ul></ul><ul><ul><li>Discipline? </li></ul></ul><ul><ul><li>Major? </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  32. 32. “ Reconceptualizing” <ul><li>Not a huge entity parsed into smaller bits </li></ul><ul><li>But smaller bits that are greater than the whole </li></ul><ul><li>Don’t add up to one thing, but different things for different people </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  33. 33. “ Reconceptualizing” <ul><li>What is the best way to present service </li></ul><ul><ul><li>Web? </li></ul></ul><ul><ul><li>Portal? </li></ul></ul><ul><ul><li>Both? </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  34. 34. “ Reconceptualizing” <ul><li>Future of library web sites? </li></ul><ul><li>PR </li></ul><ul><li>Backend/Repository </li></ul><ul><li>RSS feed example </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  35. 35. RSS Feeds <ul><li><?xml version=&quot;1.0&quot; ?> </li></ul><ul><li><rss version=&quot;0.9x&quot;> </li></ul><ul><li><channel> </li></ul><ul><li><title>Connelly Library News</title> </li></ul><ul><li><description>Everything New and Exciting at Connelly Library</description> </li></ul><ul><li><link>http://www.lasalle.edu/library/news.htm</link> </li></ul><ul><li><item> </li></ul><ul><li><title>SocIndex</title> </li></ul><ul><li><description>SocINDEX with Full Text is a comprehensive and high quality sociology research database. It offers coverage from all subdisciplines of sociology, including abortion, anthropology, criminology, criminal justice, cultural sociology, demography, economic development, ethnic &amp; racial studies, gender studies, marriage &amp; family, politics, religion, rural sociology, social psychology, social structure, social work, sociological theory, sociology of education, substance abuse, urban studies, violence, welfare, and many others.</description> </li></ul><ul><li><link>http://www.lasalle.edu/library/Subjects/masterlist.htm#socindex</link> </li></ul><ul><li></item> </li></ul><ul><li></channel> </li></ul><ul><li></rss> </li></ul>
  36. 36. RSS Feeds <ul><li>Live Demo </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  37. 37. Advantages <ul><li>Can include whatever we want </li></ul><ul><li>Can be used anywhere </li></ul><ul><ul><li>Portal </li></ul></ul><ul><ul><li>Web Site </li></ul></ul><ul><ul><li>Other syndication </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  38. 38. Drawbacks <ul><li>Still rely on user </li></ul><ul><li>Hand coded for each channel </li></ul><ul><li>Redundant work </li></ul><ul><ul><li>Coded for catalog and channel </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  39. 39. The Future - Immediate <ul><li>Increase the number of MyResources Channels to highlight access to subject guides. </li></ul><ul><li>Increase targeted information to students by major. </li></ul><ul><li>Increase faculty/student awareness of RSS Resource, and news channels. </li></ul><ul><li>Increase user understanding of working with multiple passwords. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  40. 40. Future – Long Term Goal <ul><li>Full integration of Library Services into the mylasalle portal. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  41. 41. Future – Integration Plan <ul><li>Identify software application that will allow us to reach goals. </li></ul><ul><li>Making connections with other institutions who proactively utilize Luminis and Banner. </li></ul><ul><li>Sungard SCT and Lehigh University. </li></ul><ul><li>Probable Solution: myLibrary </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  42. 42. myLibrary <ul><li>Open Source application </li></ul><ul><li>Developed by the University of Notre Dame and North Carolina State </li></ul><ul><li>New version 3.0 due out this summer. </li></ul><ul><li>Luminis Portal Integration Innovator: Lehigh University. </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  43. 43. Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
  44. 44. Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
  45. 45. Model: myLibrary at Lehigh Overview Brief History Current Presence Break Redesign The Future Lunch
  46. 46. Integration: More than just the software <ul><li>Portal development leads to reduction in the silo mentality </li></ul><ul><li>Prime example:myLibrary </li></ul><ul><ul><li>Library (Databases/coding/maintenance) </li></ul></ul><ul><ul><li>Information Technology (priority/install/hardware/integration) </li></ul></ul><ul><ul><li>Portal Communications – (priority/interface/channelize/communication) </li></ul></ul><ul><ul><li>Office of the Registrar (Banner tables for majors.) </li></ul></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  47. 47. Integration: High ROI <ul><li>Ability to Analyze and Assess: myLibrary. (Library) </li></ul><ul><li>Creates more functionality and end user service. (Portal Comm/Academic Technology/IT) </li></ul><ul><li>In Your Face: Promotes quick, navigatable access to databases, journals, etc. (Library, Faculty, Students) </li></ul><ul><li>Coincides with Mission and Vision of mylasalle. (La Salle University) </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  48. 48. mylibrary Plan at La Salle <ul><li>Priority for Portal Communications </li></ul><ul><li>Supported by IT and Library </li></ul><ul><li>Install mylibrary 3.0 this summer </li></ul><ul><li>Identify pilot group for testing: School of Nursing </li></ul><ul><li>Recommend for commitment: </li></ul><ul><ul><li>Library </li></ul></ul><ul><ul><li>Information Technology </li></ul></ul><ul><li>Create timeline for project completion – estimation (1 year) </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  49. 49. Resources for More Information about myLibrary <ul><li>My Library Open Source Web site. </li></ul><ul><li>myLibrary at Lehigh public resource site </li></ul><ul><li>Tim McGeary, Library Services, Lehigh University. tmm8@lehigh.edu </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch
  50. 50. Questions? <ul><li>Tom Ipri </li></ul><ul><li>215-951-1965 </li></ul><ul><li>[email_address] </li></ul><ul><li>Jim Sell </li></ul><ul><li>215-951-3615 </li></ul><ul><li>[email_address] </li></ul>Overview Brief History Current Presence Break Redesign The Future Lunch http://www.lasalle.edu/library/ Reconceptualizing_Library_Web_Services.htm

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