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September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
September 2 Technology Trends Rpaquet
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September 2 Technology Trends Rpaquet

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  • 1. Gartner Webinars Technology TrendsYou Can’t Afford to Ignore Raymond Paquet, Managing Vice President
  • 2. Welcome! Thank you for joining this Gartner webinar. Todays topic is“Technology Trends You Can’t Afford to Ignore. " 10,800 60,000 Client Clients Enterprises 100,000 5,500 IT End-User Benchmarks Inquiries 65% of 2.7 Million Fortune 1000 IT End-User 80% of Searches Global 500 730 Analysts 55 Serving Clients Conferences in 80 Countries 10,000 3,800 Media CIOs Inquiries 1
  • 3. Technology TrendsYou Can’t Afford to Ignore Raymond Paquet, Managing Vice President
  • 4. 10 Trends to Watch — Carefully 2011 2012 2013 1 Virtualization 2011 2 Data Deluge 3 Energy and Green IT Mid-2011 4 Complex Resource Tracking 2011–2012 5 Consumerization and Social Software 6 Unified Communications 2012 7 Mobile and Wireless 8 System Density 2012–2013 9 Mashups and Portals10 Cloud Computing
  • 5. 1Virtualization ? Did You Know? Percent Power Used: Typical x86 Server Doing Nothing
  • 6. 1 Virtualization Applications Infrastructure How does it affect you? • IT becomes one logical system • Changing how IT is used Dimensions of • Additional "power" on demand Virtualization • Mgmt. Players: VMware, Microsoft Hyper-V, Citrix • Plays well with green IT • SMBs — ease of migrationServer Next Monday Morning HardwareVirtualization Virtualization Review consolidation plans; can we do Storage more? Do you have all the virtualization Virtualization bases covered? Do we have a plan? Desktop Critical Timeframe Network Virtualization Now Virtualization
  • 7. 1Virtualization — The New Client How does it affect you? • Long-term, flexible workforce • Reduced operating complexity Application Application Application • Standards alignment, audit and control PC OS PC OS PC OS VMM Next Monday Morning Server Hardware Evaluate multiple options — create test environmentsHosted Virtual Desktops Get end users involved for real-world• Architectural equivalent of the blade PC analysis• Full "thick client" image, thin-client delivery model Critical Timeframe 2011Portable Personalities• Carry the bubble, not the hardware• Portable media, stored on the network• Bubbles of various sizes, some with OS, some without
  • 8. 2Data Deluge ? Did You Know?Estimated Enterprise Data Growth in Five Years? 80% Will be Unstructured!
  • 9. 2Data Deluge How does it affect you? • Complexity continues — regardless of budget constraints • Demand driven — more access creates more data — this will get worse • Compliance, backup, audit, security Next Monday Morning • Virtualize storage quickly • Deduplication soonKey Technologies • Evaluate all data inputs• Thin provisioning • Keep only what you need• Data deduplication • Segment and prioritize• Automated tiering Critical Timeframe• HSM principles Now• Virtual tape
  • 10. 3Energy and Green IT How does it affect you? Useful Work • Increased awareness/focus on power PPE = Total Facility Power • Compute to consumption ratios critical • EU or EPA metrics are coming How Much Work Can My IT Equipment Do, In My Facility? • New KPIs based on efficiency Source: Gartner Inc. Next Monday Morning • Begin evaluation of PUE and/or PPE• Power to Performance Effectiveness (PPE) • Begin continuous improvement planning• Forced review of IT efficiency • Focus on consumption, rather than• Intersection between facilities and IT technologies• Moved the power issue up the food chain Critical Timeframe 2010–2011• Corporate social responsibility
  • 11. 4Complex Resource Tracking• Monitor Energy consumption. How does it affect you?• Visualize power consumption of resources. • New KPIs based on power• Automate energy usage to optimal levels. • New vendors and skills needed• Dynamically move workloads. Next Monday Morning • Get to know your facilities team • Begin market research • Watch EPA and EMU Initiatives Critical Timeframe 2012–2013Source: Aperture
  • 12. 5Consumerization and Social Software What was the fastest growing social network in 2008? % 62% of New Users are between 39 and 51
  • 13. Social Software: A Factor Inside 5and Outside the Enterprise How does it affect you?The Distributed Social WebThe Distributed Social Web • Its affecting you now, and increasing rapidly • Early pattern detectionSocial collaboration • The "Collective" matters - Wikis Next Monday Morning - Blogs • Establish rules of engagement - Facebook • Begin monitoring, look for signals - TwitterSocial media • Begin participating - Content sharing (tags) • Bring a social dimension to your internal - Content aggregation and external websitesSocial validation Critical Timeframe - Social rating, ranking, commentary 2011–2013 - Social content structure - The collective
  • 14. Unified Communications 6and Collaboration ? Did You Know? The number of text messages sent in the past 24 hours…
  • 15. Unified Communications 6and Collaboration >6,700,000,000 ..exceeded the total population of the planet.
  • 16. Unified Communications 6and Collaboration How does it affect you? Email • Combines many overlapping areas Wireless Workspaces • A technology and organizational issue. VOIP • Strong area for managed services toText/SMS take hold Unified VTC Next Monday Morning Communications • Are your apps providers planning for Tightly integrated taking advantage of unified communications communications? Whats their strategy? applications • What other UC business scenarios makeIM ATC sense in your business? Critical Timeframe Mobility 2012–2014 Presence PBX
  • 17. 7Mobile and Wireless How does it affect you? • Mobile applications need new servers for delivery • Application delivery complexity • Immature management tools • The next target for virtualization Next Monday Morning • Whats your strategy for supporting mobile applications? • Look at mobile apps as a critical enabler of client interaction, and satisfactionThousands of new applicationsare coming online. Critical Timeframe 2011–2013Text messaging is not aconvenience, its a way of life.
  • 18. 8System Density ? Did You Know? "At current pricing, the operating expense (energy) to support an x86 server will exceed the cost of that server …" … within three years!
  • 19. 8System Density ? Did You Know? Energy cost per year can exceed:for just two racks of servers.
  • 20. Blades Are Leading Toward 8Componentized ServersBlades = Servers2009 Today, blades are proprietary server-infrastructure-in-a- chassis solutions… …but they are evolving into componentized, data-center-Blades = Servers, storage in-a-chassis solutionsswitches, memory, I/O… (but still mostly proprietary).2013+
  • 21. 8System Density How does it affect you? Server and Power Growth • Virtualization is critical to success70 • Trend is high-density, high use of floor space60 • Utilization levels and compute to50 energy ratios paramount by 201040 Next Monday Morning30 • Analyze asset use (highs and lows).20 • Map server growth to energy and cooling required10 • Engage facilities team0 2004 2005 2006 2007 2008 2009 2010 Critical Timeframe 2011–2012 New Server ($B) Power and Cooling ($B) Install Base M)
  • 22. 9Mashups and Enterprise Portals How does it affect you? • Customers doing this today • Unrecognized business processes • Creeping standards, uncontrolledEnterprise value • Internal and external sources - Private cloud enabler Next Monday Morning - Rapid/flexible development • Evaluate use; highlight the bestApplication types • Set clear standards — encourage - Packaged application extension innovation - Personal portal delivery Critical Timeframe - Location awareness 2011-2012Integration patterns - Visualization integration - Content integration - Gadget page space co-location
  • 23. 10Cloud Computing How does it affect you?Cloud Computing • Common services are available now —A style of computing where may reduce operating expensesscalable and elastic IT-enabled • Private clouds improve agility and will dominatecapabilities are delivered as a • Focus on service levelsservice to customers using • Ignore the hype — focus on resultsInternet technologies Next Monday Morning • Evaluate commodity services you provide and what can move to the cloud • Evaluate cloud delivery model for internal use • Categorize applications/services based on SLAs and risk before proceeding Critical Timeframe 2012–2014
  • 24. 10Private CloudsThrough 2012, IT organizations will invest more on private cloudservices than on external cloud providers.Reasons for Private Cloud Reasons for Public Cloud• Low barrier to entry • Scale on demand• Elastic and scalable • Increased agility and flexibility• Lower cost and pay per use • Pay per use• Increased agility (to customers) • Higher compute capacities• Ease of sourcing migrations • Elasticity• Many cloud benefits — • Time to market reduced risks
  • 25. Future Challenge: 10Managing Cloud SourcingClient/server: customer-driven Service Brokers • Costs skyrocketed, little integration • Small enterprises • Evolution of todays system integrators, VARs • Orchestrates cloud providers to meet needs • Industry-specific, etc. Dynamic Sourcing Team • Large enterprises • New team, new skillsCloud computing: going around IT (business- and IT-savvy) • Lots of choices, little integration, little • Manages day-to-day understanding of real service requirements sourcing decisions • Failures will be rampant, unless IT involved
  • 26. Action Plan• Today - Focus on virtualization and green IT for immediate cost and flexibility benefits. - Look at storage virtualization, deduplication and thin provisioning. - Evaluate Web social software to transform customer/employee interactions.• The Next 18 Months - Exploit mashups and cloud-based services to address immediate user needs. - Link UC to collaboration and enterprise applications to support growth initiatives. - Begin to track weak signals and subtle business patterns — from everywhere.• Longer Term - Public and private cloud services together with new servers and specialized systems promise to minimize costs and maximize agility. - Apply more-sophisticated resource analytics to support ongoing improvement in operational costs and energy efficiency. - Look for opportunities emerging from cloud computing, social networking and new approaches to infrastructure.
  • 27. Related Gartner Research Magic Quadrant for Unified Communications 1 September 2009, ID Number: G00169996 Run Book Automation Reaches the Peak of Inflated Expectations 20 August 2009, ID:G00169977 — David Williams Modernize Your Data Center Network by Virtualizing Network Functions 24 August 2009, ID:G00166882 — Neil Rickard Data Center Efficiency and Capacity: A Metric to Calculate Both 18 September 2009, ID:G00164493 — Dave Cappuccio The Spectrum of Public-to-Private Cloud Computing 14 May 2009, ID:G00167187 — Tom Bittman
  • 28. Gartner Events Experience live analyst expertise plus much more at a Gartner event.Events for Infrastructure & OperationsProfessionals:Data Center & IT Operations SummitNovember 22-23, London, UKData Center ConferenceDecember 6 – 9, Las Vegas, NV Visit .gartner.com/us/events 27
  • 29. Gartner Symposium/ITxpo: The worlds most importantgathering of CIOs and senior IT executives• Hundreds of analyst led sessions, workshops, how-to clinics and more• Role-based tracks designed to address your key priorities and challenges• Immediately actionable take-aways—a clear action plan for the next 3, 6 and 12 months• Mastermind Interview Keynotes with industry leaders• The ITxpo show floor with hundreds of top solution providers and exciting startups Celebrating 20 years of Symposium/ITxpo September 14 – 16 São Paulo, Brazil October 17 – 21 Orlando, FL October 25 – 27 Tokyo, Japan November 8 – 11 Cannes, France November 16 – 18 Sydney, Australia Visit gartner.com/symposium to learn more 28
  • 30. Two simple steps for increasing the value oftoday’s webinar experience • Visit gartner.com/webinars • Today’s presentation will be available in 24 • See a Schedule of upcoming Gartner webinars (plus replays of previous webinars) and share these resources with your colleagues • Contact your Gartner account executive with any additional questions, comments or to order a complimentary copy of today’s presentation

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