SlideShare is now on Android. 15 million presentations at your fingertips.  Get the app

×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

The new power of the customer voice - social media's place in business

by Lead analyst, energy and sustainability practice, RedMonk, blogger, podcaster, speaker at RedMonk on Oct 31, 2012

  • 3,129 views

Social Media have given the customer a new voice, a powerful voice they haven't had before. ...

Social Media have given the customer a new voice, a powerful voice they haven't had before.

How are they using that voice, and how can your business benefit from it?

This presentation (for the Atos customer CxO forum in Brussels) seeks to answer some of those questions.

Statistics

Views

Total Views
3,129
Views on SlideShare
3,097
Embed Views
32

Actions

Likes
7
Downloads
17
Comments
1

5 Embeds 32

http://www.scoop.it 19
https://twitter.com 8
http://lanyrd.com 3
http://kred.com 1
http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel

11 of 1 previous next

Post Comment
Edit your comment

The new power of the customer voice - social media's place in business The new power of the customer voice - social media's place in business Presentation Transcript