Richard Neale | Enterprise Wide Business Intelligence
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Richard Neale | Enterprise Wide Business Intelligence Richard Neale | Enterprise Wide Business Intelligence Presentation Transcript

  • © 2011 SAP AG. All rights reservedNo part of this publication may be reproduced or transmitted in any form or for any purpose Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystalwithout the express permission of SAP AG. The information contained herein may be Decisions, Web Intelligence, Xcelsius, and other Business Objects products and serviceschanged without prior notice. mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.Some software products marketed by SAP AG and its distributors contain proprietarysoftware components of other software vendors. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks orMicrosoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft registered trademarks of Sybase, Inc. Sybase is an SAP company.Corporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, All other product and service names mentioned are the trademarks of their respectiveSystem z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, companies. Data contained in this document serves informational purposes only. Nationalz/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, product specifications may vary.PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, The information in this document is proprietary to SAP. No part of this document may beOpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, reproduced, copied, or transmitted in any form or for any purpose without the express priorRETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, written permission of SAP AG.Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered This document is a preliminary version and not subject to your license agreement or anytrademarks of IBM Corporation. other agreement with SAP. This document contains only intended strategies, developments,Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that thisAdobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or document is subject to change and may be changed by SAP at any time without notice.registered trademarks of Adobe Systems Incorporated in the United States and/or othercountries. SAP assumes no responsibility for errors or omissions in this document. SAP does notOracle is a registered trademark of Oracle Corporation. warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind,UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. either express or implied, including but not limited to the implied warranties ofCitrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are merchantability, fitness for a particular purpose, or non-infringement.trademarks or registered trademarks of Citrix Systems, Inc. SAP shall have no liability for damages of any kind including without limitation direct,HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World special, indirect, or consequential damages that may result from the use of these materials.Wide Web Consortium, Massachusetts Institute of Technology. This limitation shall not apply in cases of intent or gross negligence.Java is a registered trademark of Sun Microsystems, Inc. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained inJavaScript is a registered trademark of Sun Microsystems, Inc., used under license for these materials and does not endorse your use of third-party Web pages nor provide anytechnology invented and implemented by Netscape. warranty whatsoever relating to third-party Web pages.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,StreamWork, and other SAP products and services mentioned herein as well as theirrespective logos are trademarks or registered trademarks of SAP AG in Germany and othercountries. © 2011 SAP AG. All rights reserved. 1
  • Balancing Value & Vision; OrganisationWide Information InsightRichard Neale, Head of Business DevelopmentApril 05, 2011
  • AgendaClosing the Gap Between Strategy and ExecutionWhat is ’Pervasive BI’?The benefits of pervasive BICommon barriers to pervasive BI Technology Culture and governanceAchieving a pervasive BI strategy© 2011 SAP AG. All rights reserved. 3
  • Barrier to Increased Performance:the gap between strategy and execution Strategy Strategic Alignment Execution© 2011 SAP AG. All rights reserved. 4
  • Connecting Strategy to Execution – The Reality 95% of a typical workforce does not understand its organization’s strategy 90% of organizations fail to execute their strategies successfully 77% of people say they have made bad decisions due to lack of information 90% of employees think they are in the top 10% of performers! Sources: Balanced Scorecard Collaborative / BusinessWeek surveys© 2011 SAP AG. All rights reserved. 5
  • Barrier to Increased PerformanceLack of balance between risk and opportunity Strategy Strategic Alignment Predictable Performance Risks Opportunities Execution© 2011 SAP AG. All rights reserved. 6
  • Proactively Manage Risk Trace precisely where the milk comes from: provides competitive advantage Perform trending and peer “Challenged to keep up with rapid comparisons growth while competing with billion- dollar companies, Organic Valley needed to provide insight to end users via easy access to information across a variety of data Share best practices among sources.” farmers© 2011 SAP AG. All rights reserved. 7
  • Barrier to Increased PerformanceLack of visibility through entire cycle Strategy Strategic Alignment Predictable Performance Confident Decisions Risks Opportunities Execution© 2011 SAP AG. All rights reserved. 8
  • 3 Key Actions to Close the gap Strategic Alignment Predictable Performance Confident Decisions Create Ensure Trusted Actively Enterprise Information Manage Risk Visibility© 2011 SAP AG. All rights reserved. 9
  • The Data Quality ProblemData-related problems cost the majority of organisations more than $5 millionannually. One-fifth estimate losses in excess of $20 million per year.95% of organisations agree that strong information management is critical forbusiness success.Line-of-business executives and IT frequently disagree about the source of data-related problems and the potential solutions.Fragmented data ownership isthe single biggest roadblock toan enterprise informationmanagement program.Forbes Report 2010© 2011 SAP AG. All rights reserved. 10
  • Treating Data StrategicallyCompanies say that data is strategicBUT typically Address it tactically Address it when initiatives force them to Traditionally no budget for governance No Budget = No toolsGreat Vision but low effectiveness© 2011 SAP AG. All rights reserved. 11
  • Deploy an EIM Strategy to Manage FragmentedInformationInformation Managed in Silos Enterprise Information Management Finance Finance Enterprise-Wide Reusable Information HR Education HR Education Each department creates and owns  Formal enterprise-wide information their own data architecture, governance, and reuse Data inconsistencies and errors impact  Information asset readily available, organisational results understood, useful and trusted for all users Information management rework and redundancies escalates IT costs© 2011 SAP AG. All rights reserved. 12
  • Managing Information as an Asset “One of the top priorities of senior management during the next five years is managing information as a strategic asset.” Survey from Gartner/Forbes© 2011 SAP AG. All rights reserved. 13
  • Pervasive BI
  • Accelerating Usage―Of the total potential users that could use BI in your organization, approximately what percentage is currently using BI? © 2011 SAP AG. All rights reserved. 15
  • © 2011 SAP AG. All rights reserved. 16
  • My Definition of Pervasive BIBI deployed to all levels of the organisation From Cabinet to front-line staffBI deployed across the entire organisation Not just finance but HR, procurement, social services etc.BI deployed inside and outside the organisation Huge value sharing information across agencies© 2011 SAP AG. All rights reserved. 17
  • Quicker Information, Quicker DecisionsWith pervasive BIMore employees are involved in decision makingMore departments have easy access to informationImprove time required to gather information and time required to makedecisions © 2011 SAP AG. All rights reserved. 18
  • Improve Performance and Drive BI Cost Reduction Organisations with pervasive BI saw an average 24% increase in [efficiency]© 2011 SAP AG. All rights reserved. 19
  • Business Intelligence Value BI Value:  High performing organisations use Analytics Drive as a key strategy element Effectiveness 5 times more than low Gain major innovation performers* Strategic  Companies with the highest use of BI achieve above- average Operating Margin Provide better in their industry Informational information to the organisation  Business Intelligence tools increase productivity by an average of 25% Reduce the cost of doing business and  Over 80% of companies use Drive Transactional & Infrastructure improve IT capability a formal BI organisation to Efficiency drive valueSource: Competing on Analytics, Thomas Davenport; ASUG / SAP Benchmarking and Best Practices Survey – Aggregated results are based on 83 total survey submissions © 2011 SAP AG. All rights reserved. 20
  • Ease of Use is The #1 Barrier to Deployment Top Roadblocks to BI Success Challenge Rank Complexity of BI tools and interfaces 1 Cost of BI software and per-user licenses 2 Difficulty accessing relevant, timely, or reliable data 3 Insufficient IT staffing or excessive software requirements 4 for IT support Difficulty identifying applications or decisions that can be 5 supported by BI Lack of appropriate BI technical expertise within IT 6 Lack of support from executives or business management 7 Poor planning or management of BI programs 8 Lack of BI technology standards and best practices 9 Lack of training for end users 101. Doug Henschen, InformationWeek, ―BI Efforts Take Flight‖, Oct 13, 2008 © 2011 SAP AG. All rights reserved. 21
  • Feedback from BI Users “Are your BI applications easy to use?” Base: 82 IT decision-makersSource Forrester: August 2008 Global BI And Data Management Online Survey © 2011 SAP AG. All rights reserved. 22
  • Major Inhibitors Skills Silo Think Spreadsheets Sponsorship© 2011 SAP AG. All rights reserved. 23
  • Lightening the IT LoadSelf-service delivery of BI is key to delivering more with lessBI tools for casual users need to be intuitive, easy to use and easy to manage © 2011 SAP AG. All rights reserved. 24
  • Technology Helps!© 2011 SAP AG. All rights reserved. 25
  • Key Mobility Trends: 2010 & beyond Number and type of IP Mobility is driving the Increasing demand for connected devices is “consumerization” of IT enterprise applications dramatically changing  1B smart phones and 1.2B  46% of large enterprises  20% of mobile workers are mobile workers by 20131 supporting personal owned getting business apps from devices2 app stores today  Large enterprises expect to triple their smart phone user  2 billion downloads of 140,000  50% of organizations base by 2015 apps from Apple App Store planning to deploy mobile apps in 12 months31 – IDC Forecast2 – Forrester Forecast, 20103 – Gartner and Forrester Analyst Calls © 2011 SAP AG. All rights reserved. 26
  • User Adoption Segment users by business initiative, profile, and taskSee TDWI white paper: ―Pervasive Business Intelligence: Techniques and Technologies to Deploy BI on an Enterprise Scale‖ © 2011 SAP AG. All rights reserved. 27
  • BI Strategy is Critical for Success "The lack of a clear, well developed and articulated BI Strategy along with appropriate executive sponsorship are among the top reasons why BI initiatives do not achieve their potential or fail outright.― Bill Hostmann, VP Distinguished Analyst, Gartner© 2011 SAP AG. All rights reserved. 28
  • IDC‟s Five Factors of Influenceon Pervasive BI© 2011 SAP AG. All rights reserved. 29
  • Find out more about pervasive BI in these white papers© 2011 SAP AG. All rights reserved. 30
  • Become an Analytics Competitor Establish BI strategy and governance Champion from the Establish Central Maintain BI Use the Right Top Ownership Standards Technology Endorse the analytics  Establish centralized  Utilize common  Business Process culture, process, and leadership/ownership technology and tools systems to generate skills at the company for analytics across to avoid relevant business leadership level the organization inconsistencies and data Prepare to lead and  Facilitate data sharing simplify management  Enterprise systems & utilize an analytics- and establish best  Establish standards architecture to store focused organization practices and across business and present data to for strategic and standards processes support the org. over competitive advantage 3-5 year growth “ Make analytics part of your overreaching competitive strategy […] You’ll arm your employees with the best evidence and quantitative tools for making the best decisions—big and small, every day. Source: Competing on Analytics by Thomas H. Davenport © 2011 SAP AG. All rights reserved. 31
  • SummaryThe benefits of pervasive BI are clear and welldocumentedTechnology is no longer the barrier it was Mobile BI may well accelerate usage rapidly in the next 2-3 yearsCultural issues within organisations are preventing usgetting the full benefits of BI and will be holding backperformanceA BI strategy, an „information culture‟ and the right BIplatform are key© 2011 SAP AG. All rights reserved. 32
  • Thank You!Contact information:Richard NealeHead of Business Developmentrichard.neale@sap.com+44 7787 154647@richard_neale
  • © 2011 SAP AG. All rights reservedNo part of this publication may be reproduced or transmitted in any form or for any purpose Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystalwithout the express permission of SAP AG. The information contained herein may be Decisions, Web Intelligence, Xcelsius, and other Business Objects products and serviceschanged without prior notice. mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.Some software products marketed by SAP AG and its distributors contain proprietarysoftware components of other software vendors. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks orMicrosoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft registered trademarks of Sybase, Inc. Sybase is an SAP company.Corporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, All other product and service names mentioned are the trademarks of their respectiveSystem z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, companies. Data contained in this document serves informational purposes only. Nationalz/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, product specifications may vary.PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, The information in this document is proprietary to SAP. No part of this document may beOpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, reproduced, copied, or transmitted in any form or for any purpose without the express priorRETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, written permission of SAP AG.Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered This document is a preliminary version and not subject to your license agreement or anytrademarks of IBM Corporation. other agreement with SAP. This document contains only intended strategies, developments,Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that thisAdobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or document is subject to change and may be changed by SAP at any time without notice.registered trademarks of Adobe Systems Incorporated in the United States and/or othercountries. SAP assumes no responsibility for errors or omissions in this document. SAP does notOracle is a registered trademark of Oracle Corporation. warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind,UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. either express or implied, including but not limited to the implied warranties ofCitrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are merchantability, fitness for a particular purpose, or non-infringement.trademarks or registered trademarks of Citrix Systems, Inc. SAP shall have no liability for damages of any kind including without limitation direct,HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World special, indirect, or consequential damages that may result from the use of these materials.Wide Web Consortium, Massachusetts Institute of Technology. This limitation shall not apply in cases of intent or gross negligence.Java is a registered trademark of Sun Microsystems, Inc. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained inJavaScript is a registered trademark of Sun Microsystems, Inc., used under license for these materials and does not endorse your use of third-party Web pages nor provide anytechnology invented and implemented by Netscape. warranty whatsoever relating to third-party Web pages.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer,StreamWork, and other SAP products and services mentioned herein as well as theirrespective logos are trademarks or registered trademarks of SAP AG in Germany and othercountries. © 2011 SAP AG. All rights reserved. 34