The Consumer Consulting Board - How Online Customer Communities will reshape your Business

  • 4,551 views
Uploaded on

In this brand new presentation, Tom elaborates on what’s next for ‘Online Research Communities’ in terms of new tools and new possibilities. He pays special attention to how to really engage with …

In this brand new presentation, Tom elaborates on what’s next for ‘Online Research Communities’ in terms of new tools and new possibilities. He pays special attention to how to really engage with consumers, how to report results in an impactful way and how to embed the voice of the customer within all departments of the organization. In other words how to give consumers a seat on the board of your company. Tom also argues that there are marketing leverage effects to running consumer communities, as is illustrated by a multitude of new client cases.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
No Downloads

Views

Total Views
4,551
On Slideshare
0
From Embeds
0
Number of Embeds
4

Actions

Shares
Downloads
70
Comments
1
Likes
9

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. @tomderuyck
  • 2. @tomderuyck
  • 3. @tomderuyck
  • 4. @tomderuyck
  • 5. @tomderuyck
  • 6. @tomderuyck
  • 7. @tomderuyck
  • 8. @tomderuyck
  • 9. @tomderuyck
  • 10. @tomderuyck
  • 11. @tomderuyck
  • 12. @tomderuyck
  • 13. @tomderuyck
  • 14. @tomderuyck
  • 15. @tomderuyck
  • 16. @tomderuyck
  • 17. @tomderuyck
  • 18. @tomderuyck
  • 19. @tomderuyck
  • 20. Insighting Developing Business Objectives Optimizing Implementing@tomderuyck
  • 21. @tomderuyck
  • 22. @tomderuyck
  • 23. @tomderuyck
  • 24. @tomderuyck
  • 25. @tomderuyck
  • 26. @tomderuyck
  • 27. @tomderuyck
  • 28. @tomderuyck
  • 29. @tomderuyck
  • 30. @tomderuyck
  • 31. @tomderuyck
  • 32. @tomderuyck
  • 33. @tomderuyck
  • 34. @tomderuyck
  • 35. @tomderuyck
  • 36. @tomderuyck
  • 37. @tomderuyck
  • 38. CHOOSING YOURPilot Project @tomderuyck
  • 39. @tomderuyck
  • 40. @tomderuyck
  • 41. Communication is key! Conversations from internal stakeholders Proud Conversation company company Boring Adored company company Conversations from external stakeholders@tomderuyck
  • 42. Internal@tomderuyck
  • 43. Internal@tomderuyck
  • 44. Internal@tomderuyck
  • 45. Internal@tomderuyck
  • 46. @tomderuyck
  • 47. External@tomderuyck
  • 48. @tomderuyck
  • 49. @tomderuyck
  • 50. @tomderuyck
  • 51. @tomderuyck
  • 52. @tomderuyck
  • 53. It’s an EVOLUTION,not a REVOLUTION! @tomderuyck
  • 54. SharingIS caring @tomderuyck
  • 55. @tomderuyck
  • 56. @tomderuyck
  • 57. linkedin.com/in/tomderuyck @tomderuyck tom@insites-consulting.com www.insites-consulting.comNew York – London – Ghent – Rotterdam – Timisoara