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@tomderuyck
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Insighting                 Developing                            Business                           Objectives            ...
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
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@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
CHOOSING YOURPilot Project   @tomderuyck
@tomderuyck
@tomderuyck
Communication is key!   Conversations from internal stakeholders   Proud                  Conversation                    ...
Internal@tomderuyck
Internal@tomderuyck
Internal@tomderuyck
Internal@tomderuyck
@tomderuyck
External@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
@tomderuyck
It’s an EVOLUTION,not a REVOLUTION!    @tomderuyck
SharingIS caring      @tomderuyck
@tomderuyck
@tomderuyck
linkedin.com/in/tomderuyck                            @tomderuyck                            tom@insites-consulting.com   ...
The Consumer Consulting Board - How Online Customer Communities will reshape your Business
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The Consumer Consulting Board - How Online Customer Communities will reshape your Business

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In this brand new presentation, Tom elaborates on what’s next for ‘Online Research Communities’ in terms of new tools and new possibilities. He pays special attention to how to really engage with consumers, how to report results in an impactful way and how to embed the voice of the customer within all departments of the organization. In other words how to give consumers a seat on the board of your company. Tom also argues that there are marketing leverage effects to running consumer communities, as is illustrated by a multitude of new client cases.

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Transcript of "The Consumer Consulting Board - How Online Customer Communities will reshape your Business"

  1. 1. @tomderuyck
  2. 2. @tomderuyck
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  19. 19. @tomderuyck
  20. 20. Insighting Developing Business Objectives Optimizing Implementing@tomderuyck
  21. 21. @tomderuyck
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  35. 35. @tomderuyck
  36. 36. @tomderuyck
  37. 37. @tomderuyck
  38. 38. CHOOSING YOURPilot Project @tomderuyck
  39. 39. @tomderuyck
  40. 40. @tomderuyck
  41. 41. Communication is key! Conversations from internal stakeholders Proud Conversation company company Boring Adored company company Conversations from external stakeholders@tomderuyck
  42. 42. Internal@tomderuyck
  43. 43. Internal@tomderuyck
  44. 44. Internal@tomderuyck
  45. 45. Internal@tomderuyck
  46. 46. @tomderuyck
  47. 47. External@tomderuyck
  48. 48. @tomderuyck
  49. 49. @tomderuyck
  50. 50. @tomderuyck
  51. 51. @tomderuyck
  52. 52. @tomderuyck
  53. 53. It’s an EVOLUTION,not a REVOLUTION! @tomderuyck
  54. 54. SharingIS caring @tomderuyck
  55. 55. @tomderuyck
  56. 56. @tomderuyck
  57. 57. linkedin.com/in/tomderuyck @tomderuyck tom@insites-consulting.com www.insites-consulting.comNew York – London – Ghent – Rotterdam – Timisoara
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