Your SlideShare is downloading. ×
Design Principles for Effective Knowledge Transfer (Keynote Mac)
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Saving this for later?

Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime - even offline.

Text the download link to your phone

Standard text messaging rates apply

Design Principles for Effective Knowledge Transfer (Keynote Mac)

3,125
views

Published on

Most web applications teach something or want a viewer to remember something. Effective knowledge transfer principles can be used in web design to improve retention and performance. …

Most web applications teach something or want a viewer to remember something. Effective knowledge transfer principles can be used in web design to improve retention and performance.

This presentation is from the 2009 WebVisions conference in Portland, OR.

Published in: Education, Business

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
3,125
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
86
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

  • Maverick 30 second commercial and my bio...



  • So what do we do when classroom training is so ineffective? We rely on others.


  • So what do we do when classroom training is so ineffective? We rely on others.


  • So what do we do when classroom training is so ineffective? We rely on others.


  • People know how to learn. We don’t know how to teach.
    Bob is Google! story
    Elicit responses

  • People know how to learn. We don’t know how to teach.
    Bob is Google! story
    Elicit responses























  • Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.


  • Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.


  • Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.






















  • Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training
  • Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training
  • Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training
  • Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training
  • Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training












  • Transcript

    • 1. Design for Effective Knowledge Transfer Don't Repeat the Same 'Ol Same 'Ol Copyright Maverick Institute, LLC May not be used without permission
    • 2. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission
    • 3. Father Guido Sarducci’s ‘5 Minute University’ Copyright Maverick Institute, LLC May not be used without permission
    • 4. Copyright Maverick Institute, LLC May not be used without permission
    • 5. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
    • 6. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
    • 7. Typical Classroom Retention 100% 75% 50% 25% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 8. Typical Classroom Retention 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 9. Copyright Maverick Institute, LLC May not be used without permission
    • 10. 7 8 % Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
    • 11. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
    • 12. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
    • 13. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 14. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 15. Learn like the wind. Copyright Maverick Institute, LLC May not be used without permission
    • 16. Copyright Maverick Institute, LLC May not be used without permission
    • 17. Compelling. Timely. Personalized. Copyright Maverick Institute, LLC May not be used without permission
    • 18. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 19. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 20. The Bucket and the Ocean… 12
    • 21. The Bucket and the Ocean… 12
    • 22. The Bucket and the Ocean… 12
    • 23. The Bucket and the Ocean… 13
    • 24. The Bucket and the Ocean… 13
    • 25. The Bucket and the Ocean… 13
    • 26. The Bucket and the Ocean… 13
    • 27. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 28. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    • 29. Learning Style Matters…A LOT!
    • 30. But here’s the key point…ready? 16
    • 31. You Teach Others the Way that You Like to Learn 17
    • 32. Let’s take a poll….. 18
    • 33. “Would you like to first…” “See (watch) it done?” “Read about how to do it?” “Talk (hear) about how to do it?” “Just try to Do it yourself?” 19
    • 34. 90% of people DO NOT ‘read’ first. 20 of 90
    • 35. People Switch Learning Styles
    • 36. 22
    • 37. Like this… – “I’d like to see you do it first.”  See – “Let me ask you something.”  Talk – “Can I try it now?”  Do – “Is there a manual for this?”  Read 22
    • 38. Or this… – “Let me give it a try.”  Do – “Is there a procedure I can see?”  Read – “It’s not working. What’s wrong?”  Talk – “Let me watch you do it.”  See 22
    • 39. Why such poor retention? 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 40. Why such poor retention? 100% 75% Receptivity Content 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 41. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 42. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    • 43. New Seasons Market Copyright Maverick Institute, LLC May not be used without permission
    • 44. Receptivity New Seasons Market Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 45. So, how does this help me with web technology? Copyright Maverick Institute, LLC May not be used without permission
    • 46. Virtual World Blog LMS MMOLE Metaverse mLearning Social Network Intranet Wiki Immersive Learning MMORPG eLearning Simulation Copyright Maverick Institute, LLC May not be used without permission
    • 47. Same Principles Apply! Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 48. Webinars & On-line Learning Copyright Maverick Institute, LLC May not be used without permission
    • 49. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
    • 50. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
    • 51. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
    • 52. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
    • 53. Virtual Worlds Copyright Maverick Institute, LLC May not be used without permission
    • 54. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 55. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 56. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 57. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 58. Wikis, Blogs, Intranets... Copyright Maverick Institute, LLC May not be used without permission
    • 59. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 60. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 61. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 62. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 63. Hello? Anyone home? 90% 9% 1% Lurk Follow Contribute Copyright Maverick Institute, LLC May not be used without permission
    • 64. Copyright Maverick Institute, LLC May not be used without permission
    • 65. Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 66. So, 5 years from today... Copyright Maverick Institute, LLC May not be used without permission
    • 67. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
    • 68. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
    • 69. Balanced and Sequenced Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    • 70. 7 8 % 36 Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
    • 71. Copyright Maverick Institute, LLC May not be used without permission
    • 72. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission