Design Principles for Effective Knowledge Transfer

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    Notes on slide 1


    Maverick 30 second commercial and my bio...




    So what do we do when classroom training is so ineffective? We rely on others.


    So what do we do when classroom training is so ineffective? We rely on others.


    So what do we do when classroom training is so ineffective? We rely on others.


    People know how to learn. We don’t know how to teach.
    Bob is Google! story
    Elicit responses

    People know how to learn. We don’t know how to teach.
    Bob is Google! story
    Elicit responses























    Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.


    Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.


    Some people don’t have buckets; they have thimbles. Some people have barrels. Mentors can quickly figure this out and adjust theri teaching pace and style to match. Can’t do it in a classroom.






















    Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training

    Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training

    Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training

    Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training

    Excellent alignment between values, goals and training methods.
    Customer service --> Low tech training













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    Design Principles for Effective Knowledge Transfer - Presentation Transcript

    1. Design for Effective Knowledge Transfer Don't Repeat the Same 'Ol Same 'Ol Copyright Maverick Institute, LLC May not be used without permission
    2. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission
    3. Father Guido Sarducci’s ‘5 Minute University’ Copyright Maverick Institute, LLC May not be used without permission
    4. Copyright Maverick Institute, LLC May not be used without permission
    5. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
    6. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
    7. Typical Classroom Retention 100% 75% 50% 25% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    8. Typical Classroom Retention 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    9. Copyright Maverick Institute, LLC May not be used without permission
    10. 7 8 % Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
    11. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
    12. ‘Organic Learning’ Expert Model Copyright Maverick Institute, LLC May not be used without permission
    13. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    14. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    15. Learn like the wind. Copyright Maverick Institute, LLC May not be used without permission
    16. Copyright Maverick Institute, LLC May not be used without permission
    17. Compelling. Timely. Personalized. Copyright Maverick Institute, LLC May not be used without permission
    18. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    19. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    20. The Bucket and the Ocean… 12
    21. The Bucket and the Ocean… 12
    22. The Bucket and the Ocean… 12
    23. The Bucket and the Ocean… 13
    24. The Bucket and the Ocean… 13
    25. The Bucket and the Ocean… 13
    26. The Bucket and the Ocean… 13
    27. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    28. Effective Knowledge Transfer (KT) Receptivity Content Locking It In Courtesy of Sherryl Christie- Bierschenck Best Practice, Inc. Copyright Maverick Institute, LLC May not be used without permission
    29. Learning Style Matters…A LOT!
    30. But here’s the key point…ready? 16
    31. You Teach Others the Way that You Like to Learn 17
    32. Let’s take a poll….. 18
    33. “Would you like to first…” “See (watch) it done?” “Read about how to do it?” “Talk (hear) about how to do it?” “Just try to Do it yourself?” 19
    34. 90% of people DO NOT ‘read’ first. 20 of 90
    35. People Switch Learning Styles
    36. 22
    37. Like this… – “I’d like to see you do it first.”  See – “Let me ask you something.”  Talk – “Can I try it now?”  Do – “Is there a manual for this?”  Read 22
    38. Or this… – “Let me give it a try.”  Do – “Is there a procedure I can see?”  Read – “It’s not working. What’s wrong?”  Talk – “Let me watch you do it.”  See 22
    39. Why such poor retention? 100% 75% 50% 25% 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    40. Why such poor retention? 100% 75% Receptivity Content 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    41. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    42. Why such poor retention? 100% 75% Content Receptivity 50% 25% Locking It In 15% 0% Event 30 min 48 hours 3 weeks Source: Research Institute of America Copyright Maverick Institute, LLC May not be used without permission
    43. New Seasons Market Copyright Maverick Institute, LLC May not be used without permission
    44. Receptivity New Seasons Market Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    45. So, how does this help me with web technology? Copyright Maverick Institute, LLC May not be used without permission
    46. Virtual World Blog LMS MMOLE Metaverse mLearning Social Network Intranet Wiki Immersive Learning MMORPG eLearning Simulation Copyright Maverick Institute, LLC May not be used without permission
    47. Same Principles Apply! Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    48. Webinars & On-line Learning Copyright Maverick Institute, LLC May not be used without permission
    49. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
    50. Webinars & On-line Learning Receptivity Content Lock It In Copyright Maverick Institute, LLC May not be used without permission
    51. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
    52. Webinars & On-line Learning Content Receptivity Lock It In Copyright Maverick Institute, LLC May not be used without permission
    53. Virtual Worlds Copyright Maverick Institute, LLC May not be used without permission
    54. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    55. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    56. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    57. Virtual Worlds Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    58. Wikis, Blogs, Intranets... Copyright Maverick Institute, LLC May not be used without permission
    59. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    60. Wikis, Blogs, Intranets... Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    61. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
    62. Wikis, Blogs, Intranets... Content Receptivity Locking It In Copyright Maverick Institute, LLC May not be used without permission
    63. Hello? Anyone home? 90% 9% 1% Lurk Follow Contribute Copyright Maverick Institute, LLC May not be used without permission
    64. Copyright Maverick Institute, LLC May not be used without permission
    65. Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    66. So, 5 years from today... Copyright Maverick Institute, LLC May not be used without permission
    67. Knowledge Transfer? Copyright Maverick Institute, LLC May not be used without permission
    68. Knowledge Transfer? It’s not how much you present; it’s how much they remember. Copyright Maverick Institute, LLC May not be used without permission
    69. Balanced and Sequenced Receptivity Content Locking It In Copyright Maverick Institute, LLC May not be used without permission
    70. 7 8 % 36 Copyright Maverick Institute, LLC May not be used without permission UW Center for Workforce Development study
    71. Copyright Maverick Institute, LLC May not be used without permission
    72. Innovative Training and Learning www.maverickinstitute.com Copyright Maverick Institute, LLC May not be used without permission

    + Todd HudsonTodd Hudson, 6 months ago

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