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Copie 110119 ceei asturias ana mendez

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  • 1. INTEGRATED BUSINESS SUPPORT SERVICES COPIE 2 Lithuania 17th January 20110 Llanera, de 2008 Business Integrated Support ServicesBUSINESS INTEGRATED SUPPORT SERVICES IN COPIE2 Action Planing Policies: Policy makers Entrepreneurship promotion: Education Education Business Integrated Quality Management Support Business Support Services Finance Business Integrated Support Services Llanera, de 2008 1
  • 2. MAIN GOAL To facilitate the start up business and their survival after this phase, providing them necessary tailor made services according to their needs The start up business support services are not only to provide opening a business. It is really necessary to maintain our european and recently created SMEs, specially during first months after their start-up.0 Llanera, de 2008 Business Integrated Support ServicesPARTNERS Germany Spain Wallonia Incyde Foundation Czech Republik Galicia Extremadura Business Integrated Support Services Llanera, de 2008 2
  • 3. DEVELOPED ACTIONS: METHODOLOGY 1. Baseline study: completed • Focused on regional analysis: • EU Policies: EU Programes/Relevance of SMEs in first stages and integrated people 2. Action Plan: workplan for the future Llanera, de 2008 First point: Baseline StudyLacks/needs in Bussiness support services • A lot of support for entrepreneurs: services + Funds. • Important gaps during first months after starting up their business • The Structural Fund ESF focused on entrepreneurs, the ERDF focused on consolidation of companies • Specific support services for disadvantage groups Inclusive entrepreneurship: Needs of integrated business support services focused in all phases of the process and focused in all kind of entrepreneurs and business Llanera, de 2008 First point: Baseline Study 3
  • 4. Linkages to access to finance… Offer funds side Entrepreneurs Funds RISK + Entrepreneurs: ideas Finantial System:money New business, economic development… Llanera, de 2008 Link to access to financeLinkages to access to finance…Demand funds sideCompetencesFeasibility Entrepreneurs: ideas Finantial System:money Llanera, de 2008 First point: Baseline Study 4
  • 5. Roles / Networks… Finantial system Business support MATCH services Entrepreneurs www.ceei.es Dynamic analisys Llanera, de 2008 Working groups 5
  • 6. ANALYSIS OF BUSINESS SUPPORTEntrepreneurship promotion: dissemination,motivation: what, who, how..? From the point of view of the target group: unemployed people From the point of view of Business Support Organizations Llanera, de 2008 Working groups ANALYSIS OF BUSINESS SUPPORTBusiness support services: training, advice (start/ growth)… From the point of view of the target group: unemployed people From the point of view of Business Support Organizations Llanera, de 2008 Working groups 6
  • 7. ANALYSIS OF BUSINESS SUPPORTPlease value the following provided services in Lithuania Value the level of support provided at regional level in the following areas (score 1 for high level and 10 for not covered) Start-up phase Support during the first years of business activity Support in the process of growth and consolidation Value the level of support provided to start-up in the following areas (score 1 for high level and 10 for not covered) Online support services Business advice Training Finance Accommodation From the point of view of the target group: unemployed people From the point of view of Business Support Organizations Llanera, de 2008 First point: Baseline StudyThe situation in the EU… Llanera, de 2008 Working groups 7
  • 8. Access to Finance and Business Support ServicesAre these services Available in sufficient quantity and quality, in all areas? Acceptable and affordable? Suitable for starters from vulnerable groups? Linked to their first points of contact for getting into employment and the economy? Coordinated and tuned to one another? www.ceei.es Action research to identify weaknesses, needs and possible support at EU levelTo identify the SWOT of support packages to promote self-employment and micro-enterprisesTo identify the needs of the relevant governmental bodies, inparticular ESF bodies, in designing, funding, implementing andimproving such support packagesTo identify and collecting good practices of key elements ofsupport packages already in placeTo stimulate exchange of experience and practise betweenESF bodies, stakeholders and relevant service providersTo identify options for expert services at EU level that couldsupport ESF bodies in promoting self-employment and micro-enterprises. www.ceei.es 8
  • 9. Common weaknesses identifiedLack of entrepreneurship culture within manyvulnerable groupsAccess to support in rural/remote areasInsufficient funding for training & coachingLack of social competences of consultants/advisorsService offers not transparent/ quality and suitabilitynot assessableOnly less than 1/3 of all start-ups use loan financingor business advisory servicesInsufficient support for consolidation and growthLack of data, monitoring tools/ evaluations www.ceei.es Opportunities for the ESF identifiedSupport awareness raising actions on the value ofentrepreneurshipIncrease transparency of servicesInvest in training the trainers and advisorsMake ESF funding conditional on qualitystandards & incentives for service providersImprove co-operation between employment &industry ministries, between ESF and ERDFImprove data collection on start-ups & needs oftarget groups www.ceei.es 9
  • 10. ANALYSIS OF BUSINESS SUPPORTWhat do you consider that … It is really good should be implemented…in order to get the highest quality level on business support services / promotion? From the point of view of the target group: unemployed people From the point of view of Business and Financial Support Organization Llanera, de 2008 Workplan 2010-2011MAIN CONCLUSSIONS/ actions Main conclussions and actions Llanera, de 2008 Workplan 2010-2011 10
  • 11. FUTURE ACTIONS / subjects 1- Identification of the main actors and methodologies 2 - Different tools, skills and services in the advising process which facilitate the start up in an integrated business supprot services 3 - Good practices and real cases 4 - SWOT and Structural Funds recommendations for the new rounds of Regional Operative Programmes Llanera, de 2008 Workplan 2010-2011 Case Study: Business Support Services Ministry of Support Tools for Industry and innovative companies University of Employment Oviedo Business Centers Network Motivation & Training Start up Consolidation Awareness support support actions Local Entities your project, Financial our commitment Instruments Entrepreneur Education Women School Intermediary Bodies System Programafor the Promotion of the Program de Fomento de la Entrepreneurial Culture 2009-2012 Cultura Emprendedora 2009-2012 www.ceei.es 22 11
  • 12. Thanks for your attention! Ana María Méndez ana@ceei.esLlanera, de 2008 12