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Banking and finance
                                                          Reputation recovery target number one

                                                                        Wal-Mart's supply chain
                                                        Get sustainable and grow the bottom line

                                                                    Ethical Corporation Awards
                                                                Responsible business recognition
June 2010                         www.ethicalcorp.com




            India gets the message
            Business-led sustainability in a fast-growing economy
Sa you g M
                                                                                                          by
                                                                                                           on uoti
                                                                                                           ve r t ag
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                                                                                                             $20 icke 20
                                                                                                                 0 t 0
                                                                                                                  n
Meet the UK Serious Fraud Office
and get answers to how the new
Bribery Act will affect YOU
The UK SFO is confirmed to speak at the 3rd Global Anti-Corruption Summit

> PUT THESE DATES IN YOUR DIARY NOW!
       23-24 JUNE 2010, WASHINGTON D.C.
The focus this year is on: ‘How to protect your business and yourself
– Your blueprint to effectively managing corporate & compliance risks’

Other heavyweight speakers include:

                 UK Serious Fraud Office                         US Department of Justice
                 Robert Amaee                                    Mark Mendelsohn
                 Head of Domain                                  Deputy Chief, Fraud Section

                 AstraZeneca                                     Tyco International
                 Glenn Engelmann                                 Matthew Tanzer
                 General Counsel                                 VP & Chief Compliance Counsel

                 Weatherford                                     Baker Hughes
                 William Jacobson                                Jay Martin
                 VP, Co-General Counsel &                        Chief Compliance Officer &
                 Chief Compliance Officer                        Senior Deputy General Counsel



  I’ve seldom seen a conference run so smoothly, and the caliber of the attendees and
  speakers was top-notch. There was a real energy about it, which carried over into
  lunchtime discussions and breaks. I know I learned a lot.
  USAID, Arnold Haiman, Deputy General Counsel




> www.ethicalcorp.com/globalethics
Places are limited, don’t miss out on your chance to attend. Call us on 0207 375 7573 or email to cora.ng@ethicalcorp.com
Ethical Corporation • June 2010                                                                                                       Contents   3




Contents

4   What’s on the web                         20 CRWatch
                                                 Simple sanitation
4   Ethical Corporation research
5   Letter from the editors
                                              22 Ethical Corporation Awards
                                                 The best of the best
    EthicsWatch
    6   BP oil spill
        Long-term consequences                26 Brendan May
                                                 Handling NGOs
    7   New UK government
        Coalition politics
    8   Cotton from Uzbekistan                    Country briefing: India
        Child labour still there
                                                  27 A culture of giving
    9   UK anti-corruption laws
        A welcome crackdown                       29 Responsible pioneers lead the pack
                                                  33 Government getting tough
                                                  35 Civil society’s crucial role
10 Mallen Baker                                                                           p27 A developing ethical-entrepreneur mix
   Agreement is better than argument
                                                  Strategy and management
                                                  36 Bhopal
    Briefing: banks and finance                      Union Carbide’s toxic legacy
    12 Kicking against reform                     40 Wal-Mart
    14 Leading institutions regain the high          Supply chain revolution?
       ground
    18 Campaigners keep up the pressure
                                              44 Peter Knight
                                                 Anti-obesity starts at home




                                                                                          p11 Banking sector rebound?




                                                                                              Review
                                                                                              45 Academic news
                                                                                              46 Report: Barclays
                                                                                              47 Report: BAE Systems
                                                                                              48 New books



                                                                                          49 People on the move
                                                                                          50 The last word
                                                                                             We need to change how we consume,
p36 Bhopal, 25 years on                                                                      says Jon Entine
4 EthicalCorp.com                                                                                                                     Ethical Corporation • June 2010




                               What’s on the web
                               There’s more comment and analysis available online

  In an online opinion story, Carbon Smart’s Esther         rather than helps. In some circumstances, Baker         directors will have to explain how their companies
  Rodriguez argues there is now little argument that        argues, gut instinct may in fact be more accurate       are to deliver prosperity without growth.
  sustainability is a buzzword for corporate perform-       than any other test of what makes a “good”
  ance. It is, she suggests, now an important               company.                                                The Ethical Corporation team has continued to
  benchmark on which investment decisions are                    But, what to look out for? Baker’s view is that    interview leading responsible business figures.
  based. Published sustainability data allows               anyone can cobble together a programme and call         China editor Paul French recently spoke to Suzhou-
  investors to assess the extent to which a company is      it CSR. It is, however, companies with integrity        based consultant Bill Dodson about the persistent
  “future proofed”, how much it is anticipating and         embedded in corporate culture that will be              kick-back culture in China’s manufacturing supply
  addressing potential risk.                                 consistent when faced with business choices.           chain. French and Dodson discussed how this works
      And following the lead of companies such as                                                                   and what foreign companies can do to limit their
  Novo Nordisk, integrated reporting – where a              Making a company grow while remaining                   exposure.
  company’s green credentials are seamlessly integrated     sustainable is a big challenge, says Howard                 Paul French also spoke to Nick Gerritsen from
  with its financial performance – is gaining               Sharman, managing director of ERD Associates            New Zealand companies Carbonscape and
  momentum, Rodriguez says. It is, she concludes, time      and a senior consultant for AdvanceAid. There           Aquaflow about developing green technology
  for companies to engage with stakeholders and move        is a growing number of people, he says, who             projects in China. Gerritsen discussed how to
  sustainability reporting fully into the mainstream as a   consider this to be the underlying problem that         microwave charcoal for carbon capture and how
  method of determining business performance.               all companies are going to have to address before       to turn algae from pollutant discharge into fuel.
                                                            long. The conundrum is that all of our collective           And Ethical Corporation founder Toby Webb
  In an online-only column, Mallen Baker ponders            financial and social capital is built on a foundation   spoke with global brewer SABMiller’s head of
  the problems of spotting what makes a responsible         of environmental capital, and this capital is being     sustainable development Andy Wales about water
  business and how to spot it. He says that sometimes       used up at an entirely unsustainable rate. Before       use and planning, engaging suppliers and how
  all the information now available gets in the way         long, Sharman argues, corporate responsibility          to use socio-economic impact research. I



  Research review
  Corporate responsibility should respond to local circumstances, Ethical Corporation’s research finds

     thical Corporation has been exploring how              needed at the local level and how companies are         consume the majority of your time? The results
  E  companies can successfully adapt their corporate
  responsibility and sustainability strategies to local
                                                            adapting CR strategies to the local environment.
                                                                After surveying four countries, it is already
                                                                                                                    show that how CR professionals fill their schedules
                                                                                                                    differs significantly.
  business environments.                                    evident that sustainability in practice differs             Sustainable business opportunities vary as
      Each month, we analyse one country in-depth,          substantially, depending on the local context.          well.German companies are vying for leadership
  and survey local professionals.                               Take core responsibilities, for example. One        in green technology and energy, and in positioning
      Our analysts have been asking what skills are         survey question asks: what three activities             their company as a sustainability leader.
                                                                                                                        In South Africa, opportunistic companies are
  What three activities consume the majority of your time?                                                          addressing energy efficiency, water management
                                                                                                                    and education/technical skill development.
                                                                                                                        Community socio-economic support, water
    Germany                                                   China                                                 management and education are at the top
                                                                                                                    prospects of Indian sustainability professionals.
    52% reporting                                             50% partnerships and collaboration                        Professionals operating in China prioritise
    42% performance measurement                                                                                     opportunities through collaboration with
                                                              33% energy efficiency
                                                                                                                    stakeholders, specifically civil society and with
    38% partnerships and collaboration                        33% performance management                            leading corporations. I

                                                                                                                    A new country briefing will be published each month
    India                                                     South Africa                                          and also posted online at www.ethicalcorp.com/briefings.

                                                                                                                    For more information about Ethical Corporation
    41% community engagement                                  52% reporting
                                                                                                                    reports and bespoke research, contact Pam Muckosy,
    33% reporting                                             33% community engagement                              head of research, at pam.muckosy@ethicalcorp.com
    28% employee engagement                                   28% performance measurement                           or +44(0) 20 7375 7554, or browse our reports at
                                                                                                                    www.ethicalcorp.com/reports.
Ethical Corporation • June 2010                                                                                                                                                       From the editors               5




Welcome to the June 2010 issue

     his month, we’re analysing our usual wide variety of respon-                                    Our country briefing this month is on India, the second largest
T    sible business stories.
    First up, the biggest event of the year will undoubtedly be the
                                                                                                 emerging market. The country has come a long way on the
                                                                                                 global stage in the last 15 years, from protectionism to much
ongoing oil spill in the Gulf of Mexico. As Bob Moser points out on                              greater openness. As our resident India expert Oliver Balch,
p6, and as BP’s chief executive Tony Hayward has admitted, the                                   who is writing a book on the country, points out in the
event will change forever how the offshore oil industry, at least in                             nine-page briefing starting on p27: “The notion of giving back to
the US, is regulated and how risks are assessed. It’s too early to                               society is deeply engrained in Indian corporate culture. So too is
judge the long term ramifications for the companies involved,                                    the ability to improvise and innovate in the face of challenging
particularly BP but it will be interesting to see how much political
                 ,                                                                               circumstances.”
donations from company coffers and their political action commit-                                    Also in this month’s issue, we
tees rise over the next year. Overall, the awful events may provide                              look at what was learned from the
a fillip for offshore wind in particular.                                                        disastrous poisonous gas leak at
    Unethical Uzbek cotton and how to track it and remove it from                                Union Carbide’s plant in Bhopal 25
the supply chain remains an important issue for many European                                    years ago. And we focus on how
and US retailers in 2010. We’re delving back into the story to look at                           Wal-Mart’s work with suppliers
current progress on p8. Brand boycotts are all very well, but when                               may revolutionise how many of
they fail to deliver political change, the limits of corporate action                            them operate.
are revealed all too clearly.                                                                        We’ve also got our round up of
    We’re also looking at trust in banking in this issue. Perhaps a                              the latest books on corporate
modern oxymoron for almost everyone, we wanted to find out                                       responsibility, reviews of the BAE
what plans, if any, the bigger banks have to try and rebuild                                     Systems and Barclays sustainability
trust, and what they can learn from smaller finance firms. Our                                   reports, and our usual people
specialist finance writer Oliver Wagg finds out from p11. The                                    moves on p49.
picture appears mixed at best. Many banks appear to have their                                       And if you’re still stuck for a good new read, I’d particularly
heads, unfortunately, still in the sand. What the politicians do next,                           recommend Jeffrey Hollender ’s new book The Responsibility
should they have the courage, may come as deserved shock                                         Revolution.
therapy.                                                                                             Enjoy the June issue, and please email me if you have any
    This month we’re also publishing some analysis of who came                                   comments or suggestions on how we can improve at
top in the first Ethical Corporation Awards. Congratulations to the                              toby.webb@ethicalcorp.com.
winners, which include PepsiCo, Timberland, Continental
Clothing, F&C Investments, Greenpeace, Carlson, GSK, Interface
and ProduceWorld.
    Our greenwasher of the year award went to Sinar Mas, owner
of Asia Pulp and Paper, a company that finally appears to be
receiving its comeuppance as brands such as Nestlé belatedly
cancel contracts after pressure from campaigners. Starting on p22                                Toby Webb
you can see why our worthy winners won.                                                          Founding editor and publisher




                                               Founding editor & publisher: Toby Webb                                  Contributors: Mallen Baker, Oliver Balch, Jeni Bauser,
                                               toby.webb@ethicalcorp.com                                               Rajesh Chhabara, Zoë Cokeliss, Peter Davis, Jon Entine,
                                               Commissioning & production editor: Ian Welsh                            Aleksandra Dobkowski-Joy, Stephen Gardner, Miriam
                                               ian.welsh@ethicalcorp.com                                               Heale, Mark Hodge, Amita Joseph, Peter Knight, Gopa
                                                                                                                       Kumar, Bob Moser, Ben Schiller, Oliver Wagg
                                               Head of research: Pam Muckosy
                                               pam.muckosy@ethicalcorp.com
    Business Intelligence for Sustainability                                                                           Sub editors: Sarah Burton, Gareth Overton
                                               Contributing editor: Brendan May

   7-9 Fashion St, London E1 6PX UK            People on the move                  Advertising and sales: Andrew Bold                             Design: Alex Chilton Design Ltd
   Subscriptions: +44 (0) 20 7375 7575         moves@ethicalcorp.com               andrew.bold@ethicalcorp.com | +44 (0) 20 7375 7188             info@alex-chilton.co.uk | +44 (0) 20 8762 6198
   Editorial: +44 (0) 20 7375 7213
                                               Subscriptions                                  Corporate subscription          Ethical Corporation is printed by Four Way Print Ltd on Green Coat plus paper, which
   ISSN 1758-1575                              subs@ethicalcorp.com | +44 (0) 20 7375 7575    packages from £495              comprises 80% recycled and 20% Forest Stewardship Council certified source material.

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June 2010 issue first five pages

  • 1. Banking and finance Reputation recovery target number one Wal-Mart's supply chain Get sustainable and grow the bottom line Ethical Corporation Awards Responsible business recognition June 2010 www.ethicalcorp.com India gets the message Business-led sustainability in a fast-growing economy
  • 2. Sa you g M by on uoti ve r t ag q $20 icke 20 0 t 0 n Meet the UK Serious Fraud Office and get answers to how the new Bribery Act will affect YOU The UK SFO is confirmed to speak at the 3rd Global Anti-Corruption Summit > PUT THESE DATES IN YOUR DIARY NOW! 23-24 JUNE 2010, WASHINGTON D.C. The focus this year is on: ‘How to protect your business and yourself – Your blueprint to effectively managing corporate & compliance risks’ Other heavyweight speakers include: UK Serious Fraud Office US Department of Justice Robert Amaee Mark Mendelsohn Head of Domain Deputy Chief, Fraud Section AstraZeneca Tyco International Glenn Engelmann Matthew Tanzer General Counsel VP & Chief Compliance Counsel Weatherford Baker Hughes William Jacobson Jay Martin VP, Co-General Counsel & Chief Compliance Officer & Chief Compliance Officer Senior Deputy General Counsel I’ve seldom seen a conference run so smoothly, and the caliber of the attendees and speakers was top-notch. There was a real energy about it, which carried over into lunchtime discussions and breaks. I know I learned a lot. USAID, Arnold Haiman, Deputy General Counsel > www.ethicalcorp.com/globalethics Places are limited, don’t miss out on your chance to attend. Call us on 0207 375 7573 or email to cora.ng@ethicalcorp.com
  • 3. Ethical Corporation • June 2010 Contents 3 Contents 4 What’s on the web 20 CRWatch Simple sanitation 4 Ethical Corporation research 5 Letter from the editors 22 Ethical Corporation Awards The best of the best EthicsWatch 6 BP oil spill Long-term consequences 26 Brendan May Handling NGOs 7 New UK government Coalition politics 8 Cotton from Uzbekistan Country briefing: India Child labour still there 27 A culture of giving 9 UK anti-corruption laws A welcome crackdown 29 Responsible pioneers lead the pack 33 Government getting tough 35 Civil society’s crucial role 10 Mallen Baker p27 A developing ethical-entrepreneur mix Agreement is better than argument Strategy and management 36 Bhopal Briefing: banks and finance Union Carbide’s toxic legacy 12 Kicking against reform 40 Wal-Mart 14 Leading institutions regain the high Supply chain revolution? ground 18 Campaigners keep up the pressure 44 Peter Knight Anti-obesity starts at home p11 Banking sector rebound? Review 45 Academic news 46 Report: Barclays 47 Report: BAE Systems 48 New books 49 People on the move 50 The last word We need to change how we consume, p36 Bhopal, 25 years on says Jon Entine
  • 4. 4 EthicalCorp.com Ethical Corporation • June 2010 What’s on the web There’s more comment and analysis available online In an online opinion story, Carbon Smart’s Esther rather than helps. In some circumstances, Baker directors will have to explain how their companies Rodriguez argues there is now little argument that argues, gut instinct may in fact be more accurate are to deliver prosperity without growth. sustainability is a buzzword for corporate perform- than any other test of what makes a “good” ance. It is, she suggests, now an important company. The Ethical Corporation team has continued to benchmark on which investment decisions are But, what to look out for? Baker’s view is that interview leading responsible business figures. based. Published sustainability data allows anyone can cobble together a programme and call China editor Paul French recently spoke to Suzhou- investors to assess the extent to which a company is it CSR. It is, however, companies with integrity based consultant Bill Dodson about the persistent “future proofed”, how much it is anticipating and embedded in corporate culture that will be kick-back culture in China’s manufacturing supply addressing potential risk. consistent when faced with business choices. chain. French and Dodson discussed how this works And following the lead of companies such as and what foreign companies can do to limit their Novo Nordisk, integrated reporting – where a Making a company grow while remaining exposure. company’s green credentials are seamlessly integrated sustainable is a big challenge, says Howard Paul French also spoke to Nick Gerritsen from with its financial performance – is gaining Sharman, managing director of ERD Associates New Zealand companies Carbonscape and momentum, Rodriguez says. It is, she concludes, time and a senior consultant for AdvanceAid. There Aquaflow about developing green technology for companies to engage with stakeholders and move is a growing number of people, he says, who projects in China. Gerritsen discussed how to sustainability reporting fully into the mainstream as a consider this to be the underlying problem that microwave charcoal for carbon capture and how method of determining business performance. all companies are going to have to address before to turn algae from pollutant discharge into fuel. long. The conundrum is that all of our collective And Ethical Corporation founder Toby Webb In an online-only column, Mallen Baker ponders financial and social capital is built on a foundation spoke with global brewer SABMiller’s head of the problems of spotting what makes a responsible of environmental capital, and this capital is being sustainable development Andy Wales about water business and how to spot it. He says that sometimes used up at an entirely unsustainable rate. Before use and planning, engaging suppliers and how all the information now available gets in the way long, Sharman argues, corporate responsibility to use socio-economic impact research. I Research review Corporate responsibility should respond to local circumstances, Ethical Corporation’s research finds thical Corporation has been exploring how needed at the local level and how companies are consume the majority of your time? The results E companies can successfully adapt their corporate responsibility and sustainability strategies to local adapting CR strategies to the local environment. After surveying four countries, it is already show that how CR professionals fill their schedules differs significantly. business environments. evident that sustainability in practice differs Sustainable business opportunities vary as Each month, we analyse one country in-depth, substantially, depending on the local context. well.German companies are vying for leadership and survey local professionals. Take core responsibilities, for example. One in green technology and energy, and in positioning Our analysts have been asking what skills are survey question asks: what three activities their company as a sustainability leader. In South Africa, opportunistic companies are What three activities consume the majority of your time? addressing energy efficiency, water management and education/technical skill development. Community socio-economic support, water Germany China management and education are at the top prospects of Indian sustainability professionals. 52% reporting 50% partnerships and collaboration Professionals operating in China prioritise 42% performance measurement opportunities through collaboration with 33% energy efficiency stakeholders, specifically civil society and with 38% partnerships and collaboration 33% performance management leading corporations. I A new country briefing will be published each month India South Africa and also posted online at www.ethicalcorp.com/briefings. For more information about Ethical Corporation 41% community engagement 52% reporting reports and bespoke research, contact Pam Muckosy, 33% reporting 33% community engagement head of research, at pam.muckosy@ethicalcorp.com 28% employee engagement 28% performance measurement or +44(0) 20 7375 7554, or browse our reports at www.ethicalcorp.com/reports.
  • 5. Ethical Corporation • June 2010 From the editors 5 Welcome to the June 2010 issue his month, we’re analysing our usual wide variety of respon- Our country briefing this month is on India, the second largest T sible business stories. First up, the biggest event of the year will undoubtedly be the emerging market. The country has come a long way on the global stage in the last 15 years, from protectionism to much ongoing oil spill in the Gulf of Mexico. As Bob Moser points out on greater openness. As our resident India expert Oliver Balch, p6, and as BP’s chief executive Tony Hayward has admitted, the who is writing a book on the country, points out in the event will change forever how the offshore oil industry, at least in nine-page briefing starting on p27: “The notion of giving back to the US, is regulated and how risks are assessed. It’s too early to society is deeply engrained in Indian corporate culture. So too is judge the long term ramifications for the companies involved, the ability to improvise and innovate in the face of challenging particularly BP but it will be interesting to see how much political , circumstances.” donations from company coffers and their political action commit- Also in this month’s issue, we tees rise over the next year. Overall, the awful events may provide look at what was learned from the a fillip for offshore wind in particular. disastrous poisonous gas leak at Unethical Uzbek cotton and how to track it and remove it from Union Carbide’s plant in Bhopal 25 the supply chain remains an important issue for many European years ago. And we focus on how and US retailers in 2010. We’re delving back into the story to look at Wal-Mart’s work with suppliers current progress on p8. Brand boycotts are all very well, but when may revolutionise how many of they fail to deliver political change, the limits of corporate action them operate. are revealed all too clearly. We’ve also got our round up of We’re also looking at trust in banking in this issue. Perhaps a the latest books on corporate modern oxymoron for almost everyone, we wanted to find out responsibility, reviews of the BAE what plans, if any, the bigger banks have to try and rebuild Systems and Barclays sustainability trust, and what they can learn from smaller finance firms. Our reports, and our usual people specialist finance writer Oliver Wagg finds out from p11. The moves on p49. picture appears mixed at best. Many banks appear to have their And if you’re still stuck for a good new read, I’d particularly heads, unfortunately, still in the sand. What the politicians do next, recommend Jeffrey Hollender ’s new book The Responsibility should they have the courage, may come as deserved shock Revolution. therapy. Enjoy the June issue, and please email me if you have any This month we’re also publishing some analysis of who came comments or suggestions on how we can improve at top in the first Ethical Corporation Awards. Congratulations to the toby.webb@ethicalcorp.com. winners, which include PepsiCo, Timberland, Continental Clothing, F&C Investments, Greenpeace, Carlson, GSK, Interface and ProduceWorld. Our greenwasher of the year award went to Sinar Mas, owner of Asia Pulp and Paper, a company that finally appears to be receiving its comeuppance as brands such as Nestlé belatedly cancel contracts after pressure from campaigners. Starting on p22 Toby Webb you can see why our worthy winners won. Founding editor and publisher Founding editor & publisher: Toby Webb Contributors: Mallen Baker, Oliver Balch, Jeni Bauser, toby.webb@ethicalcorp.com Rajesh Chhabara, Zoë Cokeliss, Peter Davis, Jon Entine, Commissioning & production editor: Ian Welsh Aleksandra Dobkowski-Joy, Stephen Gardner, Miriam ian.welsh@ethicalcorp.com Heale, Mark Hodge, Amita Joseph, Peter Knight, Gopa Kumar, Bob Moser, Ben Schiller, Oliver Wagg Head of research: Pam Muckosy pam.muckosy@ethicalcorp.com Business Intelligence for Sustainability Sub editors: Sarah Burton, Gareth Overton Contributing editor: Brendan May 7-9 Fashion St, London E1 6PX UK People on the move Advertising and sales: Andrew Bold Design: Alex Chilton Design Ltd Subscriptions: +44 (0) 20 7375 7575 moves@ethicalcorp.com andrew.bold@ethicalcorp.com | +44 (0) 20 7375 7188 info@alex-chilton.co.uk | +44 (0) 20 8762 6198 Editorial: +44 (0) 20 7375 7213 Subscriptions Corporate subscription Ethical Corporation is printed by Four Way Print Ltd on Green Coat plus paper, which ISSN 1758-1575 subs@ethicalcorp.com | +44 (0) 20 7375 7575 packages from £495 comprises 80% recycled and 20% Forest Stewardship Council certified source material.