How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
How	
  to	
  Register	
  or	
  any	
  questions:	
  Call	
  Oliver	
  Bamford	
  on	
  +44	
  (0)	
  203	
  0961518	
  or	...
Upcoming SlideShare
Loading in …5
×

Stakeholder Engagement in Emerging Markets: Executive Education Programme June 17-18 2014, London

1,556 views
1,426 views

Published on

An executive education programme focusing on how leading companies can and do engage stakeholders in emerging or frontier markets. This two day course covers the business case, strategy, tools, performance, engagement and outcomes

Published in: Business, Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,556
On SlideShare
0
From Embeds
0
Number of Embeds
759
Actions
Shares
0
Downloads
7
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Stakeholder Engagement in Emerging Markets: Executive Education Programme June 17-18 2014, London

  1. 1. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk                                         How  to  effectively  engage  stakeholders  in   frontier  markets     An  exclusive  two-­‐day  executive  training  workshop,  certified  by  the  CSR  Training   Institute       June  17-­‐18  2014,  Central  London     Organised  and  run  by  Innovation  Forum  and  the  CSR  Training  Institute,       Training  workshop  leaders:  Tobias  Webb  and  Professor  Wayne  Dunn       “Where  real  world  practical  experience  meets  academic  rigour”     Overview     An  unhappy  stakeholder  with  a  cell  phone  and  internet  connection  can  turn  a   problem  into  a  crisis  that  can  threaten  the  very  survival  of  your  company         Twenty  executives  will  spend  two  intense  days  learning  from  and  with  global   experts  on  how  to  effectively  engage  stakeholders  in  emerging  markets.  This   course  is  a  practical  blend  of  lectures,  case  studies,  discussions,  dilemma-­‐solving   group  work  and  individual  reflection.  The  two-­‐day  programme  combines  real-­‐ world  tools  and  strategies  with  strategic  insights  and  down-­‐to-­‐earth  approaches.   These  will  equip  executives  to  engage  and  work  better  with  stakeholders   especially  in  lean  or  frontier  markets.     Objectives  &  Learning  Outcomes     The  programme  objective  is  to  provide  participants  with  insights,   understanding,  tools,  techniques,  strategies  and  networks  that  will  help  them   and  their  companies  to  be  more  effective  at  engaging  and  working  with   stakeholders  in  what  used  to  be  known  as  emerging  markets  –  now  frontier   markets.      
  2. 2. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk         About  the  Course  Leaders     Tobias  Webb     Toby  has  spent  the  last  15  years  analysing  how  leading  companies,  and  laggards,   are  responding  to  the  changing  role  of  business  in  society.  He’s  organised  or   overseen  more  than  150  business  conferences,  training  workshops  and  meetings   on  business  strategy  since  1999.  As  founder  of  Ethical  Corporation  since  2001   Toby  has  interviewed  hundreds  of  leading  managers  and  CEOs,  worked  with   NGOs  and  for  the  last  five  years  taught  Applied  Corporate  Responsibility  at   Birkbeck,  University  of  London,  where  he  develops  and  leads  executive   education  programmes.  As  a  consultant,  advisor  and  trainer  he’s  worked  in-­‐ depth  with  some  of  the  world’s  largest  companies  and  frequently  visits  lean  and   frontier  markets  to  host  training  and  work  with  large  companies.  In  2014  he   founded  Innovation  Forum  and  having  advised  the  UK  Prime  Minister  on   responsible  business  from  2006-­‐9  now  advises  the  Government  of  Ghana  on  the   development  and  implementation  of  their  national  CSR  framework.       Wayne  Dunn       Wayne  brings  a  unique  blend  of  practical  experience  and  academic  rigour  to  the   program.    A  Professor  of  Practice  in  CSR  at  McGill  University,  Founder  and   Executive  Director  of  the  CSR  Training  Institute  and  a  globally  recognized   practitioner  with  over  20  years  of  award  winning,  practical  stakeholder  and   sustainability  project  experience  advising  companies,  governments,   communities  and  international  organizations  in  the  space  where  business  meets   society.  Someone  who  has  been  there,  working  with  Indigenous  Peoples  in  the   Americas,  helping  the  African  mining  industry  address  HIV/AIDS,  building   stakeholder  partnerships  across  industries,  geographies  and  sectors.    Recently   he  developed  an  Executive  Program  on  CSR  for  McGill  University  and  led   deliveries  of  the  program  in  North  America  and  Africa.    Current  projects  include   advising  the  government  Ghana  on  the  development  and  implementation  of  a   national  CSR  framework,  advising  an  Amazonian  Indigenous  community  on   relationships  with  the  petroleum  industry  as  well  as  other  strategic  and  advisory   services  worldwide.     Sean  Ansett     Sean  is  the  former  Interim  Executive  Director  of  the  Bangladesh  Safety  Accord,   former  Corporate  Responsibility  Director  at  Burberry  and  at  Gap  Inc.  Sean  is   currently  Chief  Sustainability  Office  at  Fairphone.  In  his  session  Sean  will   deconstruct  Gap  Inc.'s  stakeholder  strategy  that  he  developed,  including  insights   into  innovating  strategy  and  process  at  the  global  retailer  and  unpacking  issues   such  as  influencing  leadership  and  drivers,  dilemmas  and  opportunities  in   partnerships  and  cutting  edge  transparency  and  engagement.        
  3. 3. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       Dr  Peter  Davis     Dr  Peter  Davis  works  with  companies  and  governments  to  help  them  understand   and  manage  complex  societal,  political  and  ethical  challenges.  Between  2006-­‐ 2009,  Dr  Davis  co-­‐chaired  David  Cameron’s  Working  Group  on  Responsible   Business  Practice.  He  has  worked  extensively  with  the  Government  of  Sweden  on   engaging  the  corporate  sector  in  overseas  development  policy,  and  is  now   working  with  them  on  the  role  of  the  private  sector  in  conflict.  He  is  also  working   as  political  economy  advisor  to  the  British  Department  of  International   Development  on  a  business  environment  reform  project  in  Nigeria.  His  book,   Corporations,  Global  Governance  and  Post-­‐Conflict  Reconstruction  was   published  by  Routledge  in  2012.  He  is  also  a  member  of  visiting  faculty  of  Henley   Business  School.   Agenda  June  17-­‐18  2014     June  17  Agenda         9:00am   Introductions  &  overview   9.30  –   10.30   Session  One  –  The  Business  Case  &  Engagement  Trends     In  this  first  session,  Tobias  Webb  will  offer  an  overview  of  today’s   global  business  case  for  stakeholder  engagement  beyond  just   compliance.  Using  case  studies,  this  first,  scene-­‐setting  presentation   will  look  at  some  of  the  current  and  emerging  trends  in  stakeholder   engagement  and  best  practice  in  two  way  communications  for   companies   10:45  –   12:15   Session  Two  -­‐  Tools,  Frameworks  and  Strategic  Approaches     In  this  second  session  Wayne  Dunn  will  delve  into  the  latest  practical   tools  being  used  by  leading  executives  and  companies  to  navigate  the   complex  landscape  of  stakeholder  engagement.  This  session  will   cover:     ü Pre-­‐engagement  due-­‐diligence   ü Stakeholder  mapping   ü Stakeholder  engagement  planning     ü Social  entry  strategy/approach     ü Managing  expectations   ü Capacity  building   ü Partnerships   ü Training  your  bosses   12:15  –   1:15   Luncheon  presentation:  One  worked,  one  didn’t.  We’ll  compare  and   contrast  social  license  success  and  failure.  Our  case  will  cover  the   same  company  and  the  same  country,  and  analyse  different  outcomes   from  different  approaches  to  engagement   1:15  –   2:30   Session  Three  –  Case  studies  x  4:  How  do  the  best  companies   engage  stakeholders  in  emerging  markets  
  4. 4. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk         In  this  session,  with  some  guest  speakers  and  practitioners  taking   part,  we’ll  look  at  some  quick  case  studies  of  how  lean  and  frontier   market  stakeholder  engagement  is  best  done  on  the  ground,  and   consider  some  of  the  mistakes  executives  should  avoid…     Case  study  one:  Mining  in  Turkey     Case  study  two:  Textiles  in  India  (Guest  speaker:  Sean  Ansett)   Case  study  three:  Agriculture     Case  study  four:  Consumer  goods   2:45  –   4:00   Session  Four  –  Group  work  x  4:  Tackling  real  life  case  studies  of   stakeholder  management   4;15  –   6:00   Session  Five  –  Reporting  back,  group  critiques  and  summary  of   learning  outcomes  and  tips   6:30  –   9:00   Networking  reception  and  dinner  with  a  special  guest  speaker     June  18  Agenda   9:30  –   10:00   Breakfast  and  networking   10.00  –   11.00   Session  Six  –  Managing  from  the  stakeholder  perspective:  Groups   will  be  asked  to  look  at  a  management  dilemma  from  the  perspective   of  different  stakeholder  groups       In  this  role  playing  session.  executives  will  be  placed  in  groups   representing  key  stakeholders  and  given  a  scenario  to  react  to.  Each   will  then  respond  as  stakeholders  might  to  a  situation  which  a   company  must  manage.  Groups  will  include  communities,  NGOs,  the   media  and  government  institutions.       11:15  –   12:30   Session  Seven    -­‐  Reporting  back  from  group  work  and  critiquing   approaches     12;30   2:00pm   Lunch  and  networking   2:00  –   3:30   Session  Eight  –  Creating  personal  action  and  development  plans     In  this  short  sharp  session,  each  individual  executive  participant  will   be  asked  to  take  twenty  minutes  to  reflect  on  what  they  have  learned,   draw  up  some  key  lessons  and  formulate  these  into  a  personal  or   team  action  plan  to  take  back  to  the  office  and  put  into  place  over  a   month,  six  month  and  one  year  period.  Summaries  will  be  presented.   3:45-­‐ 4:30   Certificate  Ceremony   4:30  –   6:00   Individual  sessions  –  personal  action  plans,  conclusion  of   training          
  5. 5. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       Costs  and  Logistics     How  Much     The  course  is  excellent  value:  Just  £1195+VAT  for  two  full  days,  plus  an   individual  consultation  with  our  course  leaders.     If  you  register  before  April  30  the  cost  will  be  reduced  to  £995+VAT     What  you  get  for  it     Two  full  days  of  executive  education  training,  breakfast,  refreshments,  lunches   and  dinner  on  June  17th.  Participants  will  also  get  an  electronic  intelligence  pack   made  up  of  key  reading  before  the  event,  which  will  be  invaluable  afterwards.   Course  leaders  will  be  available  for  post-­‐program  support  and  follow-­‐up  through   Dec  2014.     Where  it  is  being  held     Central  London.       Accommodation  Options       We’ve  selected  a  number  of  local  hotels  for  your  consideration.  You  will  be   advised  of  these  options  after  registration.       How  to  Register  or  any  questions     Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       What  our  customers  say  about  us:     “Great  programme,  great  faculty,  excellent  facilitation!”     Dr.  Toni  Aubynn,  CEO,  Ghana  Chamber  of  Mines   “Great  program!  Great  international  faculty  -­‐  great  global  examples  in  theory  and   practice  -­‐  great  and  diverse  participants”     Shola  Safo-­‐Duodu,  Head  of  Corporate  Affairs,  Barclays  Bank  (Ghana)    “The  program  was  just  what  we  needed.  It  provided  my  team  and  I  with  great   insights  and  networks  that  are  helping  us  throughout  the  organization  and   operation  and  create  more  value  for  our  shareholders  and  our  communities.  I   highly  recommend  the  program.”     Beryl  Amegah,  Ghana  National  Gas  Company   “The  program  enhanced  the  CSR  knowledge  and  strategic  skills  of  our  Kosmos   Energy  Ghana  team,  and  offered  the  participants  a  platform  for  networking  with  
  6. 6. How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       How  to  Register  or  any  questions:  Call  Oliver  Bamford  on  +44  (0)  203  0961518  or  email  him  on   oliver.bamford@innovation-­‐forum.co.uk       professionals  from  other  organisations  across  Africa  and  Ghana.”     Reg  Manhas,  Sr  VP  Kosmos  Energy   “As  someone  new  to  CR,  this  course  demonstrated  the  strategic  importance  of   corporate  responsibility…strong  case  studies  and  insights  into  current  trends  and   practices  in  corporate  responsibility  around  the  world.”   Heather  Agnew,  Manager,  Corporate  Citizenship,  Bank  of  Canada     "This  course  is  already  helping  me  to  do  my  job  more  effectively.  Great  case  studies   and  insights  into  current  trends  and  practices.”   Rachele  Dino,  Corporate  responsibility  executive,  Swarovski     Toby  is  a  true  expert  -­‐  connected,  creative  and  challenging.  Highly  recommended.   Alex  Cole,  Director  of  Corporate  Affairs,  Sainsbury's  PLC     Ongoing  support  for  your  development     As  part  of  your  participation  in  the  two  day  course,  we’re  offering  you  a  six   month  follow  up  option  with  Wayne  and  Tobias  via  phone,  email  or  even  face  to   face  to  help  you  achieve  your  goals  and  become  a  more  effective  manager.  When   you  register  we’ll  provide  more  details.  For  more  details  contact  Oliver  Bamford   on  +44  (0)  203  0961518  or  email  him  on  oliver.bamford@innovation-­‐ forum.co.uk                

×