speech 104 - extra credit powerpoint assignmentPresentation Transcript
Decisions in Communicating
Voluntary vs. Involuntary Decision Making
In making voluntary decisions we use a cognitive process.
Making voluntary decisions can be a difficult, long, and at times frustrating process.
In making involuntary decisions we respond to stimulus without first thinking about the decision we are faced with.
Making involuntary decisions is the result of habit, reflex, and repetition.
Voluntary Decision Making
In making a voluntary decision important criteria such as the situation, the desired result goals, the people who are involved, and the occasion are examined by the person making a decision and cognitive skills are used to help reach the best possible decision and outcome.
When making a decision that is voluntary a person is able to consider all available information , all of the possible alternatives that can be taken, and can take into consideration what the consequences and results of their decision will be.
Voluntary Decision Making
Even when making a voluntary decision a person can be influenced by several different factors.
Some of the influential factors in making voluntary decisions include: “credible sources, authority figures, peers, groupthink, as well as the interpersonal needs for affection, inclusion and control.”
Influential Factors involved in Voluntary Decision Making
Credible sources - We tend to be influenced by those who we tend to trust and look up to such us our friends and family members.
Authority Figures - When we are faced with a difficult decision we tend to be influenced by what people who are above us have to say and we base our decisions based on their word.
Peers - When we are looking to be accepted by someone or a group of people we tend to be motivated by words.
Groupthink – At times we tend to not speak up and state our own opinion, rather we conform to the group decision even if we are not happy with the decision being made.
Influential Factors Involved in Voluntary Decision Making
Interpersonal Needs – According to William Schutz who coined the “Interpersonal Needs Theory” there are three important interpersonal needs which include the need for affection, the need for inclusion, and the need for control.
The need for affection – As human beings we have the need to be loved by others and to give love to others in return.
The need for inclusion – As human beings we have the need to feel that we belong whether it be a part of a group or organization.
The need for control – As humans we want to feel that we have power and we want to be able to influence others in some way in the decision-making that occurs in our relationships.
*The fulfillment and accomplishment of our interpersonal needs help is evaluate our environment and as a result we base the voluntary decisions that we make towards what meets our needs.
Involuntary Decision Making
In the involuntary decision making process there is a pattern of learned acting, thinking, or feeling.
Considering the fact that when we make an involuntary decision we are making a decision that is made out of habit, reflex, or repetition we are using patterns which we have learned throughout a period of time, rather than having been born with them.
In making an involuntary we do not hesitate, we just automatically make a response without putting any thought into what we will say or what direction our decision will be pointed towards.
At times we can get ourselves into trouble if we decide on something too quick without considering our alternatives and what the consequences of our decision will be.
What is your decision making style?
There are four decision making styles, each decision making style is based on a persons work style.
The four decision making styles are:
Bull for the “Driver” workstyle
Eagle for the “Expressive” workstyle
Bloodhound for the “Analytical”workstyle
Bee for the “Amiable” work style
What does our decision making style say about us?
The Bull - Decisions are based not on feelings but rather on facts and on beliefs and opinions that are held beforehand rather than on new observations.
The Eagle - Decisions are based not on facts but rather feelings and on beliefs and opinions that are held beforehand rather than on new observations.
The Bloodhound - Decisions are based not on feelings but rather on facts and what is observed rather than on previously held emotions.
The Bee – Decisions are based on facts rather than on feelings and on what is observed rather than on emotions that were previously held.
What is your work style?
There are four basic work styles.
The four basic work styles are:
What does your work style say about you?
Driver - Individuals who know what they want out of life and they have a sense of direction of where they are heading in their life, and they are go-getters and want to get far very quick. Drivers are interested in achieving their achieving their results rather than pleasing other people along the way. In their relationships with others they seem to be competitive and the are independent, and at times may even appear to be uncommunicative towards others because of the fact that they are cold. They keep things to the point, and they are fast paced and efficient individuals. They want to be in charge of making their own decisions.
Expressive - Individuals who have good communication skills. They might be competitive yet they are still approachable and warm towards others. They like to make friends but to have as their followers rather than us their competition. When it comes to decision making these individuals are not afraid to take a risk and decision making will be based on personal opinions and beliefs whether it be his or her own or someone else’s. Their ideas are creative and imaginative. At times it is easy for them to make mistakes considering the fact that their decisions are based not on actual credible facts but rather on opinions and intuitions.
What does your work style say about you?
Amiable - These are individuals who see friendships and close relationship with others as being very important. They are warm and joyful around others in social settings. These individuals want to be accepted by others, but they do not want to have power over others. It is not easy for them to change their minds and opinions about something when their mind is set. They want to be surrounded by what makes them comfortable and what they already know, they do not want to adapt to new ways and new things. They stay away from risky situations especially ones that involve their social relationships. They play it safe when it comes to making decisions and do not expose themselves to risky situations.
Analytical – These individuals give great priority to facts, principles, logic, and consistency in their life. They might appear to be enthusiastic about the events that occur in life and they are also cold and detached from others. They like to isolate themselves and be by themselves. They are not the best at making friends because they are not warm. They use their time wisely and efficiently. They are interested in the common sense of life. They focus a lot on past events. Their decision making is based on facts and they do their best to avoid making risky decisions. In their decision making process they are cautious of what they decide . They are interested in making decision that will last.