Digital Evolution Conference
Linda Quinn
Director of Communications and Marketing.
04 December 2013
Big Lottery Fund Mission & Values
• Bringing improvements to communities and the
lives of people most in need
• Making bes...
Basic Online Skills

• One in five adults (11 million) do not have the basic
online skills to benefit from what the intern...
Gaining Confidence

“The thought of turning on a computer or even a
mobile phone terrified me! .... on the first
morning o...
Who needs basic online skills?
Over 65’s
• Half are without basic skills
• Between 5 and 16% report
loneliness and 12% fee...
Learning for everyone
“This was a great workshop - energising and
inspiring! It demonstrates how learning a new
skill toge...
A Strategic Approach
• Big Lottery Fund is one of the founder members
of Go On UK.
• Joining with Age UK, BBC, EE, E.On, L...
Supporting Basic Online Skills
• Big Lottery Fund has supported local online skills
projects through programmes like Award...
Supporting Basic Online Skills
• In October, we launched a £15m
programme specifically to support up
to three major UK-wid...
Making A Difference

“I did not have a clue before, but now I can send
emails, surf the web and look up hotels and go
back...
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Digital evolution 2013 - Big Lottery Fund

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Chris Butcher from the Big Lottery Fund spoke at Tinder Foundation's Digital evolution 2013 conference on 4th December.

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  • The Big Lottery Fund lives by this mission and these values. All of them lead us to a recognition that basic online skills are an important requirement in 21st century society for anyone who wants to play an active role in their community or take full advantage of life’s opportunities.This is why we have joined with Go On UK as part of an alliance to help make the UK the world’s most digitally skilled nation and we have backed this up with a £15m funding programme (more of which later)Every day we see individuals and community groups doing amazing things. Our funding helps of course, but the real driver is the enthusiasm and vision of the people who devise and deliver projects in their local communities. Increasingly, those projects have an online or digital element to them and so we have a particular interest in making sure no one is disadvantaged because they lack basic online skills.
  • By basic online skills we mean things like not knowing how to send an email or use a search engine, and not having an appreciation of what websites are trustworthy and which are notYou will have heard these statistics from other speakers today but they bear repetition because they are at once large, maybe surprising, but most importantly,They can be turned round. We have the opportunity at this point in history to do something about it before the skills gap becomes too entrenched or too wide.
  • Often what people need to get them on the road of gaining skills is a little boost in confidence. Having someone they trust beside them to show them what to do. The reassurance that they won’t break anything if they press the wrong button. Somewhere to go that has a social element and other people learning alongside them.We recognise the power of this kind of community-based learning because we have long received applications to our small grants programmes for this type of approach. Not always to do with computer skills, but all sorts of learning opportunities that can be provided by connecting the people who need the training with the right location and setting for them to learn comfortably and alongside others with the same interests.
  • Note: the first two stats come from different surveys – Office of National Stats for first, Social Care Institute for the second.Recent survey for the Prince’s Trust on NEETsWhile we may assume all young people are tech savy, 10 per cent of NEETs felt ‘out of their depth’ using a computer.So we see that lack of basic skills is affecting different groups in our communities, and there are important social consequences from being “offline”
  • The Northampton Volunteer Centre’s School of Life project bring young and old people together to learn new skills from each other.A confession – the first quote actually refers to an African Drumming Workshop but the sentiment runs through all of the projects – workshops on cooking, knitting and, as the second quote demonstrates, IT skills.And note how Basic Online Skills aren’t just here for the difficult things in life. Yes they have considerable importance in enabling people to find work or claim their benefits. But for many people, the incentive will be hobbies, holidays, family and friends and leisure pursuits. And the opportunities offered for people to learn basic skills needs to reflect this variety of interests.
  • The Big Lottery Fund has been with Go On UK since the very beginning. We feel that it is important for organisations from different sectors – private and public – and with a significant reach to work together to promote the importance of online skills, not only to individuals but also to businesses and charities. We are careful to use the same language – sharing a common definition of Basic Online Skills, for example, so that the issues can be addressed with clarity and purpose.We want to ensure practitioners have the tools and resources to be able to engage those who would benefit most.Launched our new “Basic Online Skills” programme in October.Developed by Go ON UK with the help of key academics. from the London School of Economics, London Business School, Ofcom and the Oxford Internet Institute. Looking for three partners to be ‘digital champions’ and share up to £15m to develop and introduce projects to reach these hard-to-reach groups.
  • The Big Lottery Fund has supported many online skills projects already. I’ve quoted a couple in my presentation. We will continue to offer support for smaller local projects through programmes such as Awards for All.But with so many millions of people not yet using the internet, we felt there was a need for a more co-ordinated approach at a UK-level to complement the fantastic work done through local centres, if we are to make a serious shift in the digital skills divide.
  • This is why we have launched our Basic Online Skills programme, aiming to support a handful of projects making a big impact. At this first stage, we are looking for organisations with national or UK-wide reach who are able to provide a framework that will support local face-to-face learning for Basic Online Skills.We recognise that there is already lots of good work out there – at both local and national level – and the programme aims to encourage new approaches alongside new links between existing good practice.In the new year, we will provide a means for those working at local level to make links with the organisations offering UK-wide strategies and frameworks.Full details of the programme are available on our website
  • Older people living in sheltered accommodation across Essex were helped to become silver surfers and beat isolation, as part of project that received £428,141 from the Big Lottery Fund in 2009.Essex UnITe project, teaches older people across the county how to use computers and the internet. Trainees will be able to use their newfound cyber skills to keep in touch with friends and family and share interests through dedicated social networking websites. Some participants then become Golden Ambassadors and go on to teach others.
  • Digital evolution 2013 - Big Lottery Fund

    1. 1. Digital Evolution Conference Linda Quinn Director of Communications and Marketing. 04 December 2013
    2. 2. Big Lottery Fund Mission & Values • Bringing improvements to communities and the lives of people most in need • Making best use of lottery money • Using knowledge and evidence • Being supportive and helpful
    3. 3. Basic Online Skills • One in five adults (11 million) do not have the basic online skills to benefit from what the internet has to offer. • 11% or the population or 7.1 million adults have never used the internet at all • This compares to 67 per cent of adults in the UK who use the internet every day.
    4. 4. Gaining Confidence “The thought of turning on a computer or even a mobile phone terrified me! .... on the first morning of the computer club I thought I’d go and see what it’s all about, even though I was scared. Now I’m so glad I turned up and feel a lot more confident around computers. I have learnt how to send emails and how to surf the internet.” Attendee (aged 67) at computer club in Oldham. The project received £10k from Big Lottery Fund in 2012
    5. 5. Who needs basic online skills? Over 65’s • Half are without basic skills • Between 5 and 16% report loneliness and 12% feel isolated. Young people not in work or education • 17% would not apply for jobs that need basic computer skills. 10% felt „out of their depth‟ using a computer. • 72% of employers wouldn‟t even interview entry level candidates with no IT skills.
    6. 6. Learning for everyone “This was a great workshop - energising and inspiring! It demonstrates how learning a new skill together can help break down barriers between generations” “Thank you for the course - I've booked my first holiday using the internet and I got a much better price and saved so much more time! Before this I would have had to go to the travel agencies to do this” Participants in Northampton Volunteer Centre’s School Of Life project (£387K Big Lottery funding)
    7. 7. A Strategic Approach • Big Lottery Fund is one of the founder members of Go On UK. • Joining with Age UK, BBC, EE, E.On, Lloyds Banking Group, Post Office, Talk Talk to promote Basic Online Skills • Very important that we share the same language and aims – single definition of Basic Online Skills
    8. 8. Supporting Basic Online Skills • Big Lottery Fund has supported local online skills projects through programmes like Awards for All and Reaching Communities • Awards for All gives group a quick and easy way to get small Lottery grants of between £300 and £10,000 • Reaching Communities grants are available from £10,000, upwards and funding can last for up to 5 years
    9. 9. Supporting Basic Online Skills • In October, we launched a £15m programme specifically to support up to three major UK-wide projects • We are looking for applications from national or UK-wide organisations with reach and influence • In the new year, we will provide opportunities for smaller, local organisations to work with the lead applicant to ensure we‟re really reaching those in need.
    10. 10. Making A Difference “I did not have a clue before, but now I can send emails, surf the web and look up hotels and go back down memory lane to look at old singers of my day such as Matt Monro,” said 87-year-old „golden ambassador‟ Albert Hearn. “It really is a social activity and has made the people here closer, as it is something of a fellowship Participant in Essex UnITe (£420k from Reaching Communities
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