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South African Data Archive

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South African Data Archive South African Data Archive Document Transcript

  • SADA South African Data Archive INFORMATION TECHNOLOGY (IT) TRAINING NEEDS Human Sciences Research Council CODEBOOK SADA 0085
  • Information Technology (IT) Training Needs SADA 0085 Principal Investigator Human Sciences Research Council South African Data Archive 1999
  • As agreed upon in the signed ‘User Undertaking’ that accompanied this data collection: BIBLIOGRAPHIC CITATION Any publication or other presentation based in whole or part on the data and documentation supplied by SADA must prominently use the following citation: Q Data Consulting; Information Technology (IT) Training Needs, South Africa: Human Sciences Research Council (HSRC) - producer, 1993; Pretoria: South African Data Archive - distributor, 1998. DEPOSIT OF PUBLICATIONS At least one copy of any published work or report based in whole or part on the dataset will be deposited with the South African Data Archive. Please indicate the title and number of the study utilised. LIMITATION OF LIABILITY The Archive and the depositor of the dataset supplied to the user bear no legal responsibility for their accuracy or comprehensiveness. Postal Address: SOUTH AFRICAN DATA ARCHIVE National Research Foundation PO Box 2600 Pretoria 0001 Telephone: +27 12 481-4136 Facsimile: +27 12 349-1179 Electronic mail: sada@nrf.ac.za World Wide Web: www.nrf.ac.za/sada
  • STUDY DESCRIPTION SADA 0085: TITLE: Information Technology (IT) Training Needs PRINCIPAL INVESTIGATORS: Q Data Consulting & Human Sciences Research Council (HSRC) DEPOSITOR: Human Sciences Research Council (HSRC) ABSTRACT: This project commissioned by Q Data Consulting was designed to obtain and gather data to establish the needs for Information Technology (IT) training amongst the top 250 companies in the PWV area, now Major Gauteng Area. Four interviewers were recruited for this project conducted as a telephone survey. The interviewers were selected from a list of persons who had already completed a training course in telephone interviewing. All four interviewers were also experienced in telephone surveying. Each fieldwork organiser at the HSRC conducted training of interviewers. In order to ensure that a minimum of 100 interviews conducted, approximately 215 telephone numbers were dialled, in some instances up to three times. A systematic random sample was drawn from the list of the top 250 companies. Initially only companies in major Gauteng area were drawn. However, due to not enough numbers being available, the sample was extended to incorporate companies that fell outside of major Gauteng area. This figure, however, was minimal, with 91 interviews in major Gauteng area (PWV) and the remainder in the rest of Gauteng, Cape, Port Elizabeth and Natal giving a total of 100 interviews. The survey was conducted over two days from 07 to 08 October 1993. Telephone numbers were dialled during the day between 08h30 and 16h00. The checking of the questionnaires and the coding of the open-ended questions were done every day. More than 15% of the completed questionnaires were controlled for correctness. Control was achieved in two ways: by listening in while the interview was being conducted and by calling respondents back and controlling for specific questions previously asked. The full quota of questionnaires was realised. GEOGRAPHIC LOCATION: Major Gauteng Area (PWV), South Africa. IMPORTANT VARIABLES: IT budgets, IT staffs and General IT training related questions.
  • DEMOGRAPHIC VARIABLES: None. UNIVERSE: The universe that was sampled comprised a systemic random sample of companies from the top 250 companies in the Major Gauteng Area. FIELDWORK AGENCY: MarkData of the Human Sciences Research Council conducted the fieldwork as described in the method of data collection above. TYPE OF INSTRUMENT: Structured interview schedule/questionnaire. UNITS OF OBSERVATION: One case/unit equals one person/respondent. WEIGHTING: No weighting was used in this study. DATE OF DATA COLLECTION: 07 to 08 October 1993. EXTENT OF DATA COLLECTION: 1 data file in SPSS and hardcopy documentation and questionnaire. Number of cases: 100 Number of records: 100 Number of records per case: 1 Logical Record Length: 80+ Number of Variables: 43 Number of Kilobytes: 12KB RECORD LAYOUT for SADA 0085 The record layout for this study is only available in hard copy included in the questionnaire and separately– please refer to hard copy documentation accompanying the dataset for this study.
  • RECORD LAYOUT IT TRAINING NEEDS OCTOBER 1993 Card 1 Col Le Min Max Type CARD NUMBER 1 1 1 1 N RECORD NUMBER 2 3 001 105 N PROJECT NUMBER GCMDAF 5 6 - - G INTERVIEWER NUMBER 11 3 001 999 N 1. In which market sector your company falls? 14 1 1 9 X 2. Does your organisation have a budget for it? 15 1 1 3 X 3. Which of following categories does budget fall? 16 1 1 5 X 4. Which of the following areas of IT training are your mostly interested? 17 1 1 7 X 5. Does your company have an IT training plan? 18 1 1 3 X 6. If yes, did your company develop the plan yourself or used an external consultant? 19 1 1 4 X 7. What case tools does your company make use of in development of application systems? 20 1 1 9 X 8. What project management tools does your company make use of? 21 1 1 9 X 9. Is your training requirement aimed at marginalised individuals, general user education or existing IT professionals? 22 1 1 5 X 10. Which company handles most of your external training? 23 1 1 9 X 11. What is the most important factor you would expect from a professional training organisation? 24 1 1 9 X 12. Would you prefer training to be presented on schedule or on demand? 25 1 1 9 X 13. Which of the following would you regard as the most 26 1 1 9 X 14. How long should training be? 27 1 1 4 X 15. How would you prefer training to be presented? 28 1 1 5 X 16. Which single training course would you expect to be the most needed training course in your company over the following 12 months? 29 2 01 99 X 17. Which of the following courses will your company have a need for in the next 12 months? Principles and procedures to position an organisation in the X market 31 1 1 4 X IT strategy planning 32 1 1 4 X Managing the MIS environment 33 1 1 4 X Marketing the MIS environment to in house 34 1 1 4 X Data management 35 1 1 4 X Functions for computerisation 36 1 1 4 X Advanced project management 37 1 1 4 X
  • Card 1 Col Le Min Max Type Project management for beginners 38 1 1 4 X Maintenance of application software 39 1 1 4 X Business analysis 40 1 1 4 X Systems analysis 41 1 1 4 X Systems design 42 1 1 4 X JAD 43 1 1 4 X Object orientation analysis 44 1 1 4 X System implementation techniques 45 1 1 4 X Executive information systems 46 1 1 4 X COBOL 47 1 1 4 X Natural 48 1 1 4 X ‘C’ 49 1 1 4 X Other 50 1 1 4 X Magic 51 1 1 4 X DOS 52 1 1 4 X Word Perfect 53 1 1 4 X Lotus 54 1 1 4 X Graphics 55 1 1 4 X Other 56 1 1 4 X Business re-engineering 57 1 1 4 X Blanks 58 23 b b X
  • MARKDATA TELEPHONE SURVEY IT TRAINING NEEDS OCTOBER 1993 CARD NUMBER 1 1 RECORD NUMBER 2-4 PROJECT NUMBER G C M D A F 5-10 INTERVIEWER NUMBER 11-13 Good morning, I am…………………………of MarkData, a division of the Human Sciences Research Council which specialises in survey and market research. At the moment we are conducting a survey among the top 250 companies in order to establish these companies’ needs for IT (Information Technology) training. Would you be prepared to answer a few questions in this regard? We assure you that all information supplied by you will be treated in the strictest confidence. IF NO, END INTERVIEW 1. First of all, could you tell me in which market sector your company falls? Manufacturing 1 Construction 2 Commerce/catering 3 Transport/Communication 4 Financing/Insurance 5 Community/Social 6 Professional 7 Government 8 Mining 9 14
  • 1 2. Does your organisation have a budget for the training of it’s IT staff? Yes 1 No 2 Don’t know 3 15 3. In which of the following categories does your training budget fall? Less than R10 000 1 R10 000 – R49 000 2 R50 000 – R100 000 3 Greater than R100 000 4 Don’t know 5 16 4. Typically which one of the following areas of professional IT training are you mostly interested in? Management 1 Business 2 Computer technical training (mainframe) 3 PC training 4 Networking 5 17 5. Does your company have an IT training plan? Yes 1 No 2 Don’t know 3 18 6. If YES, did your company develop/compile the plan yourself or did you use an external consultant? Developed self 1 External consultant 2 Don’t know 3 19
  • 1 7. What case tools does your company make use of in the development of application systems? IEW 1 Oracle Case 2 IEF 3 Don’t know 4 Other (specify)……………………………. 20 ……………………………………………. 8. What project management tools does your company make use of? Super project 1 Time line 2 Comis 3 Prestige 4 Don’t know 5 Other (specify)……………………………. 21 ……………………………………………. 9. Is your training requirement aimed at marginised individuals, general user education or existing IT professionals? Marginised individuals 1 General user education 2 Existing IT professionals 3 Don’t know 4 22 10. Which company handles the most of your external training? Inbekom 1 Q Data Consulting 2 Dynamic Growth Training 3 Mike Bergen and Associates 4 Don’t know 5 Other (specify)……………………………. 23 …………………………………………….
  • 1 11. What is the single most important factor you would expect from a professional training organisation? Knowledge/expertise 1 Quality of material 2 Follow-up 3 Delegates performance reports 4 Recommended further training for delegates 5 Don’t know 6 Other (specify)…………………………………………… 24 …………………………………………………………… 12. Would you prefer training to be presented on schedule or on demand? On schedule On demand Other (specify)……………………………. …………………………………………… 25 13. Which of the following would you regard as the most important in the future of training within your organisation? Self study 1 CBT 2 In house training 3 External training 4 None 5 Other (specify)…………………………………………… 26 …………………………………………………………… 14. How long should training be in order to best suit your requirements? Shorter than 5 days 1 Five days 2 Longer than 5 days 3 27 15. How would you prefer training to be presented? Full time for the duration of the course (e.g. 5 days) 1 Course spread out part-time over a period of two weeks or more 2 Course presented after hours 3 28
  • 1 16. Which single training course would you expect to be the most needed training course in your company over the following 12 months? …………………………………………………………………………………………… 29-30 17. I am going to read you a number of training courses which are being presented in the market. I would like you to tell me in each case whether you expect that your company will have a need for it during the following twelve months. Yes No Don’t know Principles and procedures to position an organisation in the market to obtain and maintain a competitive edge. 1 2 3 31 IT strategy planning 1 2 3 32 Managing the MIS environment 1 2 3 33 Marketing the MIS environment to in house users. 1 2 3 34 Data management 1 2 3 35 Functions for computerisation 1 2 3 36 Advanced Project Management 1 2 3 37 Project management for beginners or where no formal training has been given. 1 2 3 38 Maintenance of application software 1 2 3 39 Business analysis 1 2 3 40 Systems analysis 1 2 3 41 Systems design 1 2 3 42 JAD 1 2 3 43 Object Orientation Analysis 1 2 3 44 System Implementation Techniques 1 2 3 45 Executive Information Systems 1 2 3 46 Programmer training: Cobol 1 2 3 47 Natural 1 2 3 48 ‘C’ 1 2 3 49 Other 1 2 3 50 Magic 1 2 3 51 PC Training: DOS 1 2 3 52 Word Perfect 1 2 3 53 Lotus 1 2 3 54 Graphics 1 2 3 55 Other 2 3 56 Business Re-Engineering 1 2 3 57 THANK YOU FOR YOUR CO-OPERATION
  • QUESTION 10 Which company handles the most of your external training? 6 SPL Frequency = 3 7 Depends on type of training needed and prices Frequency = 2 8 IBM 9 All other: Bull computers DGA Consultants at university (professors) Frequency = 2 External business schools PC internally/ internal/Do it self Frequency = 21 None Frequency = 15 Punchline Columbia Frequency = 2 Damlin Frequency = 2 McCormick Q Base Frequency = 2 IVT ISM Telkom Frequency = 2 Don’t know Frequency = 8 Infomic ASE Micro professionals Dimension data systems Masst. Not a standard company Price Waterhouse Protek Iuco S – unisex Ceits HPS Sparten Frequency = 2 Overseas technology Frequency = 2 Personal performance Anglo American central training unit Micro soft PPs CNS
  • QUESTION 17 – Other (yes) I am now going to read you a number of training courses which are being presented in the market. I would like you to tell me in each case whether you expect that your company will have a need for it during the following twelve months. Windows/window micro soft Frequency = 15 RPG Frequency = 4 Quatro and Harvard Graphics Visual basic Signon Super calc Progress Frequency = 2 Quatro Frequency = 2 Informic Frequency = 3 Oracle OS2 Frequency = 2 Unisex Frequency = 2 AT Pack Frequency = 3 D-base Frequency = 2 Access Network Office – word perfect X/L Outside computer C&T Q data Profile Fashpack Pick system Claim Ami-P-Pro Apple McIntosh Multi-Mate Self developed systems
  • QUESTION 7 What case tools does your company make use of in the development of application systems? 5 Easy Case 6 Not at all/None Frequency = 21 7 All of above 8 AS set on AS400 9 Cobol Mainframe PC Paradox ITP Pose natural Link Mappa Only consultants Frequency = 3 Infomic Predict Case SP Plus Frequency = 2 Ross case ISZ Coconos LAN Do it themselves ADW Group sessions Software AG IDMSX of Clipper of D-base Unics RPG II QUESTION 17 4. Don’t understand terminology