BPRC NEWSLETTER 1 , November 1995 (with my emphasis):
The combined effects of developments in information technology and internationalisation of markets have led researchers and managers to a view that new practices and organisational structures are becoming necessary in a mature industrial age …bringing about fusion rather than division of labour, and a view of industry as a set of seamless internal and external relationships
Reported failure rates of about 40 to 70 percent for BPR applications in achieving stated goals
This could be due both to perceived differences in defining re-engineering and to the level where it is implemented.
The coverage and scope of BPR in different firms may explain differences in firms using BPR successfully or unsuccessfully, rather than how they apply BPR tools and methods.
Professor Arunachalam and Dr. Subrahmanian, Carnegie Mellon University, Pittsburgh
Any Questions ? Powerpoint presentation adapted by M C Pratt, St Martin’s College, from: 1. BPRC NEWSLETTER 1 , November 1995 . The ESRC Business Processes Resource Centre, Warwick Manufacturing Group, International Manufacturing Centre, University of Warwick: Web address: http://bprc.warwick.ac.uk/news1.html 2. Professor Arunachalam and Dr. Subrahmanian, Carnegie Mellon University, Pittsburgh, Business Process Analysis - A Letter from America, A report to Engineering and Scocial Science Research Council, UK Web address: http://bprc.warwick.ac.uk/bprv1-1f.html 3. Managing Activities, Powerpoint presentation by A Mulengani, Northampton University College, 2001