certificate in business analysis

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  • 1. cONTINUING STUDIES G CONT I N U IN S c e r t i f i c at e i n b u s i n e ss a n a ly s i s Management and Professional Programs May–September 2008 www.sfu.ca/mpprog SIMON FRASER UNIVERSITY VANcOUVER
  • 2. Certificate in Business Analysis About the Program Business Analysis is an important component of the project life cycle. Organizations are now placing emphasis on the knowledge and capabilities of their Business Analyst to ensure that business requirements are properly captured (a fundamental requirement for project success). This 18-day certificate has been designed to equip participants with the analytical skill set required for gathering, validating, communicating, documenting and testing business requirements as well as the effective development and implementation of business processes. Courses will cover gap analysis, stakeholder analysis, vendor evaluation analysis, business process modeling, and a number of techniques to document requirements and create business cases. Participants will be able to share ideas as to what works and what doesn’t and will enhance their business analysis knowledge, including their non-technical skills. Structure The Certificate in Business Analysis consists of seven interrelated courses of one to four days in length. The next program runs from May to September 2008 and is limited to 25 participants. A wide variety of instructional techniques will be used to deliver the courses. Techniques include facilitated group exercises, discussions, and thought-provoking exercises that encourage both experimentation and analysis, interspersed with instructor presentation of theory and best practices. Courses and Dates • Business Analysis Essentials, May 8–10 • Comprehensive Business Analysis Seminar — Part 1, June 11–14 • Comprehensive Business Analysis Seminar — Part 2, July 16–19 • Analytical Thinking for the Business Analyst, August 20–21 • Testing for the Business Analyst, August 22–23 • Project Management for the Business Analyst, September 25–26 • Virtual Teams, September 27 The Cohort Model Participants work through the program with a group of peers — a cohort — sharing experiences, ideas and knowledge. Those students interested in taking individual courses may register if space is available after April 1, 2008. Location Courses are held at Simon Fraser University’s Vancouver (Harbour Centre) campus.
  • 3. Who Should Attend • Individuals who want to pursue, or are currently pursuing, a career in business analysis • Business or information systems managers new to business analysis • Experienced business analysts requiring formal recognition through certification, or for better understanding of their role • Project staff or managers currently combining the business analyst role with their own • Business staff or managers working in a business analysis environment and needing to interface with project managers and business analysts Learning Objectives • Determine how business analysis fits into the project management and systems development lifecycle • Determine business problems and their root causes and suggest likely solutions to the problems • Prepare a business case • Accurately estimate timeframes for BA deliverables • Create a gap/fit analysis document • Apply requirements gathering techniques and elicit requirements from the business • Solicit and document project scope and detailed requirements • Apply business process modeling concepts • Think critically and laterally on issues • Analyze business issues and proffer recommendations • Develop effective metrics for business, process or project objectives • Write analysis report in a logical sequence • Prepare convincing defense for analysis report, and present defense using enhanced facilitation and communication skills • Create test strategy and plan, coordinate the execution of test plan, and evaluate test results • Identify, document and manage risks throughout the project lifecycle • Apply project management methodology for business analysis work • Deliver consistent results in business analysis arising from new knowledge of what works and what doesn’t
  • 4. Course Descriptions Business AnAlysis essentiAls 3-day course: Thursday–Saturday, May 8–10, 9 am–5 pm Regular tuition: $1350; Cohort tuition: $1170 (if paid by April 1) This course is an introduction to business analysis. It will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with the body of knowledge developed by the International Institute of Business Analysis (IIBA™). It is also excellent preparation for the new Certified Business Analysis Professional (CBAP™) designation. Business Analysis Essentials is a prerequisite to the remainder of the Certificate in Business Analysis program. Prerequisite There is no prerequisite for this course. It functions as a stand-alone course and also as an introduction to the Business Analysis Certificate Program. Comprehensive Business AnAlysis seminAr – pArt 1 4-day course: Wednesday–Saturday, June 11–14, 9 am–5 pm Regular tuition: $1800; Cohort tuition: $1560 (if paid by April 1) A major challenge of a Business Analyst is the ability to extract and document business requirements in plain business language and to get those business requirements translated into technical specifications. Another challenge that Business Analysts often face involves the creation and implementation of business processes. In this course participants will learn specific business analysis tools and techniques. The use of templates will help participants to quickly grasp the concepts. Participants also learn how to write more effectively, which leads to well-defined, clear, business documents. This course also focuses extensively on how to identify and develop metrics to complete the analysis and also covers general business analysis skills such as documentation, facilitation, and methodology definition. Prerequisite 3-day Business Analysis Essentials (or its equivalent) Check the web for more
  • 5. Comprehensive Business AnAlysis seminAr — pArt 2 4-day course: Wednesday–Saturday, July 16–19, 9 am–5 pm Regular tuition: $1800; Cohort tuition: $1560 (if paid by April 1) This course builds on the concepts covered in Comprehensive Business Analysis – Part 1, by examining specific tools in detail. Each tool is covered in its own module and includes hands-on exercises. The module includes: Effective Writing Skills, Use Cases, Data Flow Diagrams, Entity Relationship Diagrams, Data Modeling, UML and Activity Diagrams, and User Interface considerations. The use of all the tools is tied together in a case study exercise in the Business Requirements Document module. Prerequisite Comprehensive 4-day Business Analysis Seminar – Part 1 AnAlytiCAl thinking for the Business AnAlyst 2-day course: Wednesday–Thursday, August 20–21, 9 am–5 pm Regular tuition: $900; Cohort tuition: $780 (if paid by April 1) Writing analytically and thinking critically are important skills for Business Analysts. The development of solid metrics is another key skill area that distinguishes strong business analysis. This intensive course focuses primarily on developing practical key analysis skills. It also covers other business analysis skills such as documentation, facilitation, and methodology definition. Prerequisite A strong understanding of basic business analysis concepts or completion of the 4-day Comprehensive Business Analysis Seminar — Part 2 (or its equivalent) are strongly recommended but can be waived with prior approval. testing for the Business AnAlyst 2-day course: Friday–Saturday, August 22–23, 9 am–5 pm Regular tuition: $900; Cohort tuition: $780 (if paid by April 1) This course is designed to help Business Analysts understand the need for, and the concepts of testing, including tools and techniques for testing, creating a test strategy and test plan, executing the test strategy and plan, evaluating test outcomes, and making recommendations for future testing. Prerequisite 4-day Comprehensive Business Analysis Seminar – Part 2 (or its equivalent) detailed course descriptions:
  • 6. projeCt mAnAgement for the Business AnAlyst 2-day course: Thursday–Friday, September 25–26, 9 am–5 pm Regular tuition: $900; Cohort tuition: $780 (if paid by April 1) This course is designed to give Business Analysts the essential tools they need for three purposes: to better plan and control business analysis work; to better integrate their role and work efforts into a project delivery environment; and to be able to effectively manage projects that do not have a project manager. It covers the project management framework from initiating and planning, through to closing. This course uses examples from business analysis practices to allow participants to become better at planning and managing requirements definition engagements. This course conforms to the internationally recognized standards of the Project Management Institute (PMI). Participants learn PMI terminology and standards that will aid project communication and continuous learning efforts. Prerequisite • 3-day Business Analysis Essentials (or its equivalent) or a 4-day Comprehensive Business Analysis (or its equivalent) • Basic knowledge of business analysis is helpful as the course is tailored towards Business Analyst type role but is not required virtuAl teAms 1-day course: Saturday, September 27, 9 am–5 pm Regular tuition: $450; Cohort tuition: $390 (if paid by April 1) Virtual teams are a reality today. Most large organizations have multiple divisions and locations. Smaller companies may have team members working at different sites. The current trend toward working collaboratively with suppliers, partner organizations, and clients, requires that diversely located team members work effectively together. Virtual teams have many obstacles to overcome. They have to deal with the usual project challenges, and in addition may face very significant communication, motivational, and organizational issues. In this course, participants examine the communication and team-building issues with regard to implementing effective virtual teams, and suggest strategies, tools, and techniques to empower the Project Manager or Business Analyst to meet the challenges of virtual teams. Prerequisite There is no prerequisite for this course. It functions as a stand-alone course. www.sfu.ca/mpprog
  • 7. Lead Instructor and Academic Coordinator Max Locke, bsc, ma, mba, pmp, is a Vice President with Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis. He has 24 years of information systems experience in a variety of sectors including telecom, manufacturing, finance, transportation and education. Locke has more than a decade of experience in each of Business Analysis and Project Management. He is a member of the International Institute of Business Analysis (IIBA™), and is certified as a Project Management Professional (PMP® ) with the Project Management Institute. Project Management courses and related programs available through SFU Continuing Studies: PMP ® Exam Preparation Course This two-day course is designed to fast track your study time for the certification exam, toward achieving the Project Management Professional (PMP® ) designation. Managing Technology Projects This introductory course is for people who have a technology background and who are working in project management, but who are relatively new to the field. Project Management—A Team Approach This three-day course is intended for managers, supervisors and specialists who are, or who expect to be, involved in projects of any type, either as a leader or as a team member. Diploma in Applied Project Management A disciplined approach to managing projects is critical to project success. This diploma program provides a comprehensive overview of the project management life cycle and project management processes, integrating technical tools with the leadership and team skills necessary for project success. For further information, including dates and fees, see www.sfu.ca/mpprog
  • 8. Admission Requirements Certifi cate Requirements The certificate is awarded upon successful This certificate program is for those that completion of all seven courses. There are no have desktop, numerical, documentation exemptions for any courses in the Certificate and analytical skills. Participants should also Program. Students must actively participate have a flair for details. in discussions and activities and complete all Admission to the Certificate Program assignments and exams. is determined by an assessment of the candidate’s academic qualifications and Professional Designations work experience. All courses align with the International Institute of Business Analysis (IIBA™) Body of An application form is included with this Knowledge. Participants who want to pursue brochure. Candidates must submit their the Certified Business Analysis Professional application prior to April 1, 2008. (CBAP™) designation should contact the IIBA (www.theiiba.org) for further information. Application and Tuition Fees Candidates must submit a non-refundable Participants who already hold the Project $75 application fee along with their Management Professional (PMP®) application. designation and are interested in applying courses toward continuing certification The tuition fee for the full certificate requirements should contact the Project program is $8100 (GST exempt and may Management Institute (www.pmi.org) for be income tax deductible) and includes all further information. SFU Continuing Studies course materials. An early-bird price of $7020 offers a PMP Exam Preparation course. is offered to those who pay the entire tuition Check www.sfu.ca/mpprog for information. fee prior to April 1, 2008. The tuition fee is non-refundable after the program begins. Consortium of Universities Courses in the Certificate in Business Individual Courses Analysis are offered at various partner Some courses in the Certificate Program universities across Canada. Please contact are available for individual enrollment the university directly for local program on a space available basis after April 1. information and certificate requirements. No application form or application fee is required. Please call 778-782-5095 or email SFU Alumni Status mpp-info@sfu.ca to enquire about space Graduates of the Certificate Program availability for individual courses in the become Simon Fraser University alumni. certificate program. There are prerequisites See www.sfu.ca/alumni for information on for attending some of the courses, which are alumni benefits. outlined in the course information. Fees for individual course enrollment are noted with Further Information the course descriptions. For further information about this Certificate Program, or about offering these courses in- Course Cancellation and house for your organization, contact: Instructor Substitutions Continuing Studies reserves the right to Patricia Gustafson cancel courses or substitute instructors Coordinator, Management and without liability. If a course is cancelled Professional Programs by Continuing Studies, every effort will be Phone 778-782-7579 made to give adequate notice to enrolled Fax 778-782-5098 participants. Email mpp-info@sfu.ca
  • 9. Application — Certificate in Business Analysis Applications will be Contact Information reviewed as they are received. Successful Last Name First Name applicants will receive an acceptance letter and invoice for the full Date oF Birth (day/month/year) program tuition fee. How did you hear about this program? Please return completed application and application fee payment by: Mail Business Address Management and empLoyer/orgaNizatioN Professional Programs, Continuing Studies titLe Simon Fraser University 515 West Hastings Street NumBer + street Vancouver, BC V6B 5K3 City proviNCe postaL CoDe Fax teLephoNe Fax 778-782-5098 (with credit card emaiL aDDress payment) Home Address Questions? NumBer + street For more information City proviNCe postaL CoDe visit www.sfu.ca/ cstudies/mpprog/ teLephoNe Fax certificate-b-a.htm emaiL aDDress call 778-782-7579 or email mpp-info@sfu.ca I prefer to receive mail at: o Home o Work I prefer to be contacted by: o Email o Mail o Fax o Telephone
  • 10. Educational Background (Check all that apply) o High School o Trades Certificate or Diploma o College Certificate or Diploma o Some undergraduate o Bachelor’s Degree o Some graduate school, or Master’s Degree Education Describe your academic background (degrees, diplomas, certificates) Institution Year Degree/Certificate Please list any relevant Business Analysis training — in-house training programs, short-term courses/ seminars, courses sponsored by professional associations, etc. Work Experience Number of years of work experience: _________ Number of years of professional work experience in Business Analysis: _________ Application Fee Payment (A non-refundable fee of $75 is required upon application) o Cheque or Money Order (payable to Simon Fraser University) o VISA o MasterCard CreDit CarD NumBer expiry Date Name oN CarD sigNature Collection of Personal Information The University collects your personal information under the authority of the University Act (RSBC 1996, c. 468, s. 27(4)(a)). The information is related directly to and needed by the University to administer and operate non-credit programs, workshops and courses. The information will be used to register you in the appropriate non-credit program, monitor your academic progress and send you information about University programs. It will also be used to issue certificates and diplomas for eligible participants. If you have any questions or requests about the collection and use of this information, please contact Management and Professional Programs, Continuing Studies, Simon Fraser University, 515 West Hastings Street, Vancouver, BC V6B 5K3, 778-782-5095, mpp-info@sfu.ca. Personal information collected by the University for non-credit certificate and diploma programs is also related directly to and needed by the University to administer and operate its alumni programs and services. The information will be used to register non-credit certificate and diploma program graduates as members of the SFU Alumni Association. This, and other information held by the University, will be disclosed to Alumni Relations and University Advancement in order to inform you about the benefits of University and Alumni Association career, educational and social programs; to provide you with information about alumni products and services; to facilitate alumni participation in university research projects, alumni surveys and fund raising and development activities; and, to administer elections for university and alumni association governing bodies. The University may also disclose this information, under strict confidentiality agreements, to outside agencies solely for the provision of mailing or telephoning services on behalf of the University or the Alumni Association. If you have any questions or requests about the collection, use or disclosure of this information, contact the Director of Alumni Relations, Simon Fraser University, Burnaby, BC V5A 1S6, telephone 778-782-4154, email alumni@sfu.ca, or visit the Alumni Association web site at www.sfu.ca/alumni/.