Business Analysis Training Event
This event is an up-to-date practical approach to Business Analysis and will give you a comprehensive overview of Business
Analysis and how to apply each of the topics covered.
All organizations undergo change and those that are successful at understanding and managing these changes are generally
more successful than those that don’t. The Business Analyst provides a central role in establishing a clear understanding of
the areas under change within the business. Business analysts contribute by analyzing the business objectives, processes
and resources and suggest how these can be addressed effectively through re-design, improvements and refinements or
through the creation of new solutions.
The successful Business Analyst will integrate hard (e.g. business process modeling, working in Agile environments) and soft
(e.g. business knowledge, stakeholder analysis and management) skills. Business Analysts are therefore responsible for
identifying change needs, assessing the impact of the change, capturing and documenting requirements.
Delegates attending this event will be well prepared to:
Work with users to define, scope and initiate a project
Work with users to gather and document different types and levels of requirement
Work with users and delivery teams to develop optimal solutions to defined requirements
Work within a project or team with an understanding of their role and main responsibilities
Decompose complex business scenarios or problems
Validate requirements through various means and assess requirements against defined quality criteria
Understand and contribute to the business case
Business Analysts are often change facilitators within your organisation and therefore require a wide range of skills, knowledge
and experience. The successful Business Analyst will help the organization reduce waste, create solutions, complete projects
on time, improve efficiency and document the right requirements.
The programme is most appropriate for any individual or group needing a practical understanding of business analysis within
the context of the effective project.
The event covers the following:
Introduction to Business Analysis
o Covers the rationale for having Business Analysis
The Business Analyst – Role and Responsibilities
o Introduces the Business Analyst role and how this has emerged. Identifies the roles and responsibilities
The Business Analyst - Competencies
o Identifies the skill set required by the Business Analyst and introduces the SFIA Framework
The Business Case
o Introduces the business case, its importance, structure and place in the project (e.g. PRINCE2) as well as how to identify
options that ultimately lead to the benefits being realised
The Work of Analysis
o Looks at strategy, its development and implementation and analysis of the internal and external environment
Business Analysis Process Model
o Covers the areas such as problem solving, investigation, needs analysis and requirements definition
Approaches to Investigation
o How to interview different types of user and how to capture and assimilate information as well as the use of workshops,
observation, scenarios, prototyping and quantitative approaches.
Stakeholders and Management
o How to identify stakeholders and analyse and capture their concerns. This also covers stakeholder management strategies and
how to manage stakeholders and their expectations
Business Process Modelling
o Introduces the modelling of business systems and the modelling of business processes. Covers a brief introduction to a
useable intermediate form of BPMN
IT System Modelling
o Covers system function and data with an overview of SOA (service oriented architecture) and why this is becoming a
necessary consideration in the Business Analysis discipline.
o Includes the definition of requirements (functional and non-functional), and different techniques for documenting requirements.
Also covers the analysis, validation and change management of requirements
o Introduces the development of Use Cases and scenarios and what is required to ensure a quality product
o Consideration is given to how to manage value and classify data resources. Agile methods (e.g. Scrum) are discussed – and
how BA can benefit from through the adoption of this approach. A brief overview of data modelling is provided along with the
current requirements for governance, security and similar issues. The SDLC is included here with insights into controls and
other governance mechanisms.
The Business Analyst and Change
o Covers what the Business Analyst needs to consider introducing a new system, the need for change management and the
change process itself
o Revisit the key learning points from the course and looks at why projects can go wrong and how the Business Analyst can
The event is facilitated by an experienced trainer with significant business analysis experience and includes practical sessions
with individual and team exercises that encourage active delegate participation.
Business Analysis - 5 Days (Monday to Friday)
If you would like further information, or wish to make a booking, please contact our offices on:
Tel: +27 801 7600 or e-mail firstname.lastname@example.org