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Business Analysis A Key to Successful Projects

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  • 1. Business Analysis A Key to Successful Projects February 10, 2010 For audio call: 312-878-0211, access code 385-742-718 Presentation slides will be available at: www.fissure.com © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7
  • 2. Reasons Projects Fail Reason % Incomplete and/or changing requirements 25 Low end-user involvement 15 60% Little executive support 10 Unrealistic expectations 10 Low resource availability 10 Little IT management support 5 Lack of planning 5 System/application no longer needed 5 Bleeding-edge technology 5 Other/misc. 10 © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 2
  • 3. Reasons Projects Succeed Reason % User involvement 15.9 Executive management support 13.9 Clear statement of requirements 13.6 61% Proper planning 9.6 Realistic expectations 8.2 Smaller project milestones 7.7 Competent staff 7.2 Ownership 5.3 Clear vision and objectives 2.5 Hard working, focus staff 2.4 Other 13.3 © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 3
  • 4. Opportunities for Added Value ●  Clear and testable requirements that ensures qualilty and satisfied customers ●  Consistent BA terminology and process supports clear communication and understanding among stakeholders ●  Complete project life cycle BA involvment results in improved project success ●  The BA process assists in executive buy- in and stakeholder support © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 4
  • 5. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 5
  • 6. Takeaways ●  Understanding the Role of the BA ●  The BA Process ●  Key Skills ●  The Value of BA Standards ●  Developing BA skills © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 6
  • 7. What Does a Business Analyst Do?  Identify Business Needs  Elicit Requirements  Model The Business  Gain Consensus  Baseline and Manage Requirements  Verify the Solution © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 7
  • 8. Requirements Types Business Requirements Stakeholder Requirements Functional Requirements Non-functional Requirement Implementation Requirements © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 Source: IIBA BABOK Version 1.6   8
  • 9. Elicitation Techniques Review existing documentation Interviews Surveys Facilitated Reverse Job shadowing Prototyping Engineering Session © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 9
  • 10. Models by Category  Business Models   rocess Models P   Organizational models   Process Maps (Flowcharts)   Geographical models   Swim lanes   Value Stream Maps   Data Flow Diagrams   Context Diagrams   Use Case Diagrams   Functional Decomposition   Use Case Description Diagrams   Activity Diagrams  Data & Behavior Models   Entity Relationship Diagrams Whatever modeling technique is selected,   Class Models start with a Context Diagram © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 10
  • 11. Requirements Detail by SDLC Phase Project Plan Design Develop Test Deploy Selection Analyze Feasibility Study Requirements Design Business Case Package Specs Validated Charter (Text & Models) Solution Charter Test Cases BA Plans Baselined Req. Change Control Requirements Management & Monitoring Communication © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 11
  • 12. Prioritization Considerations & Techniques   rioritization P   echniques T Considerations   MoSCoW Analysis   Business benefit   Decision tables   Risk (business,   Forced Pair technical)   Weighted Goals   Implementation effort   Regulatory   Stakeholder agreement   Technical constraints   Cost © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 12
  • 13. Requirements Testing Business Pilot need Requirements UAT System Test Design Build Unit Test © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 13
  • 14. Requirements Traceability Business Objective Business Reqmts Stakeholder Reqmts Solution Reqmts Design Specification Test Cases/Test Scripts © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 14
  • 15. International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®) © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 15
  • 16. IIBA BABOK® Knowledge Areas Business Analysis Planning & Monitoring Solution Enterprise Assessment & Analysis Validation Requirements Elicitation Management & Communication Requirements Analysis Underlying Competencies ©2006 International Institute of Business Analysis © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 16
  • 17. BA Competency Areas Analytical Thinking & Problem Solving Behavioral Software Characteristic Applications s BA Competencies Interaction Business Skills Knowledge Communicatio n Skills © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 17
  • 18. CBAP Certification Requirements ●  7,500 hours (i.e. five (5) years) BA work experience in the last ten (10) years. ●  Education requirement is high school or equivalent Key Skills ●  21 hours of BA training in the last four years ●  Two references from a career manager, client (internal or external) or Certified Business Analysis Professional are required. ●  $325 US IIBA member exam fee $450 US non- member fee ●  For more info visit www.theiiba.org © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 18
  • 19. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 19
  • 20. NTL (National Training Laboratory) Institute For Applied Behavioral Science - Study on Learning Retention Rates Findings Students retain on average: © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 20
  • 21. © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 21
  • 22. Who is Fissure •  Business Analysis, Project Management and Leadership training and development company that trains internationally •  Standard and tailored offerings •  IIBA Endorsed Education Provider •  Global Charter PMI Registered Education Provider •  20 years of turning knowledge into performance using computer simulation •  We partner with our clients to ensure they meet their objectives in a timely and cost effective manner © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 22
  • 23. Our Guides • Our guides average 20 years experience gathering requirements and managing projects. • CBAP and PMP certified guides • Four of our senior guides are adjunct professors in a University of MN graduate program • Guides undergo an intensive certification process © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 23
  • 24. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 24
  • 25. Our Workshops BA PM PM Certification Fundamentals Advanced Track Track Track PM Advanced BA Simulation PM Simulation * Simulation * Leadership & Eliciting and PM Advanced Change Mgmt Modeling Simulation * Simulation * CBAP Prep PMP Prep PM as Coach Microsoft Project © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 25
  • 26. Business Analysis Training - Who should Attend Business Analysts Key Stakeholders Project Team Members Project Managers Functional Managers © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 26
  • 27. Business Analysis Simulation © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 27
  • 28. Eliciting and Modeling Requirements © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 28
  • 29. CBAP Exam Preparation © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 29
  • 30. 2009 Summer/Fall Schedule Minneapolis / St Paul May Jun Jul BA Simulation 8-10 Elicitation & Modeling 11-13 CBAP Prep 24-26 Pricing Three Day Classes – normally $1,795 Spring Skills Building Special – register by March 1 receive 15% off Discount 3-day price $1525 – use code S10 when registering online © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 30
  • 31. Chicago Mar Apr May Jun BA Simulation 16-18 13-15 1-3 Elicitation & Modeling Req CBAP Prep Req Milwaukee Mar Apr May Jun BA Simulation 5-7 Elicitation & Modeling 10-12 CBAP Prep Req For future dates, go to our website at www.fissure.com. © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 31
  • 32. Next Steps! •  Discuss your specific requirements with your Fissure Training Consultant –  Schedule Conf Call / Meeting with Fissure at 877-877-6333? –  In Wisconsin, Contact Scott Daly at 414-607-5600 –  Public Class Schedule or Private / Custom / On-site? –  Your Training Consultant will handle entire enrollment process! –  Take advantage of the available discounts! •  Next Stop – Comments like this…. –  “This was a Five Star event – we learned more in three DAYS than we have in the past three YEARS!” – PG Hartford Life –  “The Simulation was engrossing and a great way to drive home the lessons…I learned a lot about teamwork from this experience – S.L Ecolab •  Visit us at www.fissure.com •  In Wisconsin, at www.newhorizonswi.com © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 32
  • 33. Questions / Open Discussion Thank you for attending © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 33