Business Analysis
                      A Key to Successful Projects
                                     February 10, 201...
Reasons Projects Fail
         Reason                                            %
         Incomplete and/or changing req...
Reasons Projects Succeed
          Reason                                           %
          User involvement          ...
Opportunities for Added Value
            ●  Clear and testable requirements that
               ensures qualilty and sati...
Agenda
                Introduction
                Basic Business Analysis Practices
                Simulation Powere...
Takeaways
                     ●      Understanding the Role of the BA
                     ●      The BA Process
        ...
What Does a Business Analyst Do?

     Identify Business Needs
     Elicit Requirements
     Model The Business
     G...
Requirements Types
                    Business Requirements


                    Stakeholder Requirements


            ...
Elicitation Techniques


                Review existing
                documentation                   Interviews       ...
Models by Category
    Business Models                                         rocess Models
                           ...
Requirements Detail by SDLC Phase
 Project          Plan                                     Design    Develop     Test   ...
Prioritization Considerations &
    Techniques
          rioritization
         P                                        ...
Requirements Testing

            Business                                                     Pilot
              need

 ...
Requirements Traceability
                                           Business Objective

                                 ...
International Institute of Business
    Analysis (IIBA®)

    Certified Business Analysis Professional
    (CBAP®)




© F...
IIBA BABOK® Knowledge Areas
                     Business Analysis Planning & Monitoring


                               ...
BA Competency Areas
                                                           Analytical
                                ...
CBAP Certification
                               Requirements
                     ●  7,500 hours (i.e. five (5) years) B...
Agenda
                Introduction
                Basic Business Analysis Practices
                Simulation Powere...
NTL (National Training Laboratory) Institute
 For Applied Behavioral Science - Study on
 Learning Retention Rates Findings...
© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com
BA Training Feb 2010 Version 1.7                           21
Who is Fissure
    •  Business Analysis, Project Management and Leadership
       training and development company that tr...
Our Guides
          • Our guides average 20 years experience gathering
            requirements and managing projects.
  ...
Agenda
                Introduction
                Basic Business Analysis Practices
                Simulation Powere...
Our Workshops
                       BA                              PM                 PM
                 Certification ...
Business Analysis Training
                         - Who should Attend

                              Business Analysts
 ...
Business Analysis Simulation




© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com
BA Training Feb 2010 Version 1.7...
Eliciting and Modeling
    Requirements




© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com
BA Training Feb 2010 ...
CBAP Exam Preparation




© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com
BA Training Feb 2010 Version 1.7       ...
2009 Summer/Fall Schedule
                             Minneapolis / St Paul

                                            ...
Chicago
                                                       Mar    Apr       May         Jun

                  BA Simu...
Next Steps!
    •  Discuss your specific requirements with your Fissure Training
       Consultant
        –  Schedule Con...
Questions / Open Discussion
             Thank you for attending



© Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.c...
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Business Analysis A Key to Successful Projects

  1. 1. Business Analysis A Key to Successful Projects February 10, 2010 For audio call: 312-878-0211, access code 385-742-718 Presentation slides will be available at: www.fissure.com © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7
  2. 2. Reasons Projects Fail Reason % Incomplete and/or changing requirements 25 Low end-user involvement 15 60% Little executive support 10 Unrealistic expectations 10 Low resource availability 10 Little IT management support 5 Lack of planning 5 System/application no longer needed 5 Bleeding-edge technology 5 Other/misc. 10 © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 2
  3. 3. Reasons Projects Succeed Reason % User involvement 15.9 Executive management support 13.9 Clear statement of requirements 13.6 61% Proper planning 9.6 Realistic expectations 8.2 Smaller project milestones 7.7 Competent staff 7.2 Ownership 5.3 Clear vision and objectives 2.5 Hard working, focus staff 2.4 Other 13.3 © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 3
  4. 4. Opportunities for Added Value ●  Clear and testable requirements that ensures qualilty and satisfied customers ●  Consistent BA terminology and process supports clear communication and understanding among stakeholders ●  Complete project life cycle BA involvment results in improved project success ●  The BA process assists in executive buy- in and stakeholder support © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 4
  5. 5. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 5
  6. 6. Takeaways ●  Understanding the Role of the BA ●  The BA Process ●  Key Skills ●  The Value of BA Standards ●  Developing BA skills © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 6
  7. 7. What Does a Business Analyst Do?  Identify Business Needs  Elicit Requirements  Model The Business  Gain Consensus  Baseline and Manage Requirements  Verify the Solution © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 7
  8. 8. Requirements Types Business Requirements Stakeholder Requirements Functional Requirements Non-functional Requirement Implementation Requirements © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 Source: IIBA BABOK Version 1.6   8
  9. 9. Elicitation Techniques Review existing documentation Interviews Surveys Facilitated Reverse Job shadowing Prototyping Engineering Session © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 9
  10. 10. Models by Category  Business Models   rocess Models P   Organizational models   Process Maps (Flowcharts)   Geographical models   Swim lanes   Value Stream Maps   Data Flow Diagrams   Context Diagrams   Use Case Diagrams   Functional Decomposition   Use Case Description Diagrams   Activity Diagrams  Data & Behavior Models   Entity Relationship Diagrams Whatever modeling technique is selected,   Class Models start with a Context Diagram © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 10
  11. 11. Requirements Detail by SDLC Phase Project Plan Design Develop Test Deploy Selection Analyze Feasibility Study Requirements Design Business Case Package Specs Validated Charter (Text & Models) Solution Charter Test Cases BA Plans Baselined Req. Change Control Requirements Management & Monitoring Communication © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 11
  12. 12. Prioritization Considerations & Techniques   rioritization P   echniques T Considerations   MoSCoW Analysis   Business benefit   Decision tables   Risk (business,   Forced Pair technical)   Weighted Goals   Implementation effort   Regulatory   Stakeholder agreement   Technical constraints   Cost © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 12
  13. 13. Requirements Testing Business Pilot need Requirements UAT System Test Design Build Unit Test © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 13
  14. 14. Requirements Traceability Business Objective Business Reqmts Stakeholder Reqmts Solution Reqmts Design Specification Test Cases/Test Scripts © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 14
  15. 15. International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®) © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 15
  16. 16. IIBA BABOK® Knowledge Areas Business Analysis Planning & Monitoring Solution Enterprise Assessment & Analysis Validation Requirements Elicitation Management & Communication Requirements Analysis Underlying Competencies ©2006 International Institute of Business Analysis © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 16
  17. 17. BA Competency Areas Analytical Thinking & Problem Solving Behavioral Software Characteristic Applications s BA Competencies Interaction Business Skills Knowledge Communicatio n Skills © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 17
  18. 18. CBAP Certification Requirements ●  7,500 hours (i.e. five (5) years) BA work experience in the last ten (10) years. ●  Education requirement is high school or equivalent Key Skills ●  21 hours of BA training in the last four years ●  Two references from a career manager, client (internal or external) or Certified Business Analysis Professional are required. ●  $325 US IIBA member exam fee $450 US non- member fee ●  For more info visit www.theiiba.org © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 18
  19. 19. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 19
  20. 20. NTL (National Training Laboratory) Institute For Applied Behavioral Science - Study on Learning Retention Rates Findings Students retain on average: © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 20
  21. 21. © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 21
  22. 22. Who is Fissure •  Business Analysis, Project Management and Leadership training and development company that trains internationally •  Standard and tailored offerings •  IIBA Endorsed Education Provider •  Global Charter PMI Registered Education Provider •  20 years of turning knowledge into performance using computer simulation •  We partner with our clients to ensure they meet their objectives in a timely and cost effective manner © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 22
  23. 23. Our Guides • Our guides average 20 years experience gathering requirements and managing projects. • CBAP and PMP certified guides • Four of our senior guides are adjunct professors in a University of MN graduate program • Guides undergo an intensive certification process © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 23
  24. 24. Agenda   Introduction   Basic Business Analysis Practices   Simulation Powered Learning™   Developing Your BA Skills   Questions and open discussion © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 24
  25. 25. Our Workshops BA PM PM Certification Fundamentals Advanced Track Track Track PM Advanced BA Simulation PM Simulation * Simulation * Leadership & Eliciting and PM Advanced Change Mgmt Modeling Simulation * Simulation * CBAP Prep PMP Prep PM as Coach Microsoft Project © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 25
  26. 26. Business Analysis Training - Who should Attend Business Analysts Key Stakeholders Project Team Members Project Managers Functional Managers © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 26
  27. 27. Business Analysis Simulation © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 27
  28. 28. Eliciting and Modeling Requirements © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 28
  29. 29. CBAP Exam Preparation © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 29
  30. 30. 2009 Summer/Fall Schedule Minneapolis / St Paul May Jun Jul BA Simulation 8-10 Elicitation & Modeling 11-13 CBAP Prep 24-26 Pricing Three Day Classes – normally $1,795 Spring Skills Building Special – register by March 1 receive 15% off Discount 3-day price $1525 – use code S10 when registering online © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 30
  31. 31. Chicago Mar Apr May Jun BA Simulation 16-18 13-15 1-3 Elicitation & Modeling Req CBAP Prep Req Milwaukee Mar Apr May Jun BA Simulation 5-7 Elicitation & Modeling 10-12 CBAP Prep Req For future dates, go to our website at www.fissure.com. © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 31
  32. 32. Next Steps! •  Discuss your specific requirements with your Fissure Training Consultant –  Schedule Conf Call / Meeting with Fissure at 877-877-6333? –  In Wisconsin, Contact Scott Daly at 414-607-5600 –  Public Class Schedule or Private / Custom / On-site? –  Your Training Consultant will handle entire enrollment process! –  Take advantage of the available discounts! •  Next Stop – Comments like this…. –  “This was a Five Star event – we learned more in three DAYS than we have in the past three YEARS!” – PG Hartford Life –  “The Simulation was engrossing and a great way to drive home the lessons…I learned a lot about teamwork from this experience – S.L Ecolab •  Visit us at www.fissure.com •  In Wisconsin, at www.newhorizonswi.com © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 32
  33. 33. Questions / Open Discussion Thank you for attending © Fissure Minneapolis, MN 1-877-877-6333 www.Fissure.com BA Training Feb 2010 Version 1.7 33
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