Business Analysis


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Business Analysis

  1. 1. in association with Over 1800 graduates Business Analysis Canada-wide! Schulich Executive Programs ® Find out more at an upcoming online information session. See inside for details. The Masters Certificate in Business Analysis WINNIPEg gain the competency, confidence and credibility to be a successful and sought-after Business Analyst or Business Systems Analyst. Fall 2010 Program Dates 18 days over 6 months in convenient Friday/Saturday sessions November 17, 2010 – April 9, 2011
  2. 2. 18 DAYS OvER 6 MONTHS • 9 lEARNINg MODUlES UPCOMINg WINNIPEg PROgRAM DATES November 17, 2010 – April 9, 2011 The Masters Certificate in Business Analysis Effective Business Analysts are very much in OUR NETWORk OF UNIvERSITY PARTNERS demand today – in the technical arena as well as the business side of projects. The Masters Certificate in Business Analysis equips you with the knowledge and techniques to plan, elicit, communicate, analyze, model, validate and manage user requirements through the project life cycle. THE RESUlT: projects with cost savings, accurate time to market, and most importantly, solutions that meet the organization’s Receive Canada’s most respected business analysis certificate through our network of business needs. university partners in these cities: WINNIPEg: The University of Winnipeg FAll 2010 PROgRAM Module Dates convenient Friday/Saturday Sessions TORONTO: Module > 1 DAY Schulich School of Business, Program Introduction and Business Nov. 17, 2010 York University Analysis Framework** Module > 2 DAYS ST. JOHN’S: Planning, validating and Managing Nov. 26-27, 2010 Memorial University of Newfoundland User Requirements** Module > 2 DAYS Dec. 10-11, 2010 SAINT JOHN: Creativity and Critical Thinking** University of New Brunswick Module > 2 DAYS Communications Input: Questioning, listening, Jan. 7-8, 2011 OTTAWA: Facilitating and Managing Conflict** Sprott School of Business, Carleton University Module > 2 DAYS Jan. 21-22, 2011 Eliciting User Requirements** EDMONTON & CALgARY: Module > 3 DAYS Learning and Performance Institute Modeling the Business Problem Feb. 3-5, 2011 and Solution** SASKATOON: Module > 2 DAYS University of Saskatchewan Communications Output: Planning, Writing Mar. 11-12, 2011 and Presenting** VICTORIA: Module > 2 DAYS University of Victoria Mar. 25-26, 2011 Filling in the gaps Module > 2 DAYS MONTREAL & QUEBEC CITY: Apr. 8-9, 2011 Final Exam and Simulation Execution Université Laval **These modules qualify for PDU credits from PMI®. Download a registration form today at
  3. 3. PROgRAM MODULE DESCRIPTIONS MESSAgE FROM THE PROgRAM DIRECTORS MODULE Duration: 1 day Effective Business Analysts are very Program Introduction and Business Analysis much in demand today – in the Framework technical arena as well as the business side of projects. But formal On the opening day, we build the foundation of the certificate program and discuss the role and responsibilities of the education is becoming a key Business Analyst. requirement for all BAs. The days of just ‘winging it’ are over. WHAT YOU WILL LEARN: • Understand the project/product life cycle and the role of the The Masters Certificate in Business Business Analyst Analysis program focuses on the • Learn the competencies of the Business Analyst vital ingredients to be an effective • Determine the project team and team members’ roles BA – from planning, communicating, • Review the knowledge areas of the International Institute of eliciting, and analyzing to validating Business Analysis (IIBA) Body of Knowledge (BABOK) and managing the user requirements – throughout the project life cycle. Our curriculum is aligned with the latest draft of the IIBA® Body of knowledge (BABOk®), and MODULE Duration: 2 days we are confident that upon graduation from our pro- gram, you will be ready to sit for the CBAP® exam. Planning, validating and Managing User Requirements Your participation in this program is an investment that will pay major dividends for your organization Develop a plan that includes determining and estimating the and your career. requirements activities a BA typically performs and learn how to control and manage changes to the deliverables. WHAT YOU WILL LEARN: • Identify and analyze all relevant stakeholders David Barrett, Program Director • Develop a Work Breakdown Structure (WBS) that is require- Centre of Excellence in Business Analysis ments driven, focusing on planning, testing and managing Schulich Executive Education Centre responsibilities Schulich School of Business, York University • Develop a risk plan and a high-level test plan • Learn strategies for managing change in the requirements Beverley Fingerhut, Program Director Centre of Excellence in Business Analysis MODULE Duration: 2 days Schulich Executive Education Centre Schulich School of Business, York University Creativity and Critical Thinking Learn to think “outside of the box” and apply critical thinking, creativity and innovation to your business analysis practices WHO SHOUlD ATTEND? and solutions. n Business Analysts from all industries who are WHAT YOU WILL LEARN: responsible for identifying, analyzing and managing • Learn proven techniques to enhance your personal creativity business requirements, analyzing business processes and strategic thinking skills and recommending solutions • Determine root causes n Business Analysts and Managers new to the role • Draft a problem statement that clearly defines your challenge n Business and Systems Analysts who lack formal training • Identify the best solutions and create successful action plans and need to close the gaps in their background n Business or IT professionals who want to move into the Business Analyst role n Project Managers IN-COMPANY TRAININg: Please note that any of The Masters Certificate in Business Analysis modules can be delivered n Quality Assurance professionals in-company for groups of 10 or more. For more information, n Product Managers contact D. Wutke at 204.982.1167 or n Business Consultants Download a registration form today at
  4. 4. PROgRAM FEATURES n Use the most current business analysis practices and techniques applicable to a range of industries n A wealth of expertise delivered by instructors with real-world experience n Action learning exercises, case studies and simulation that ensure learned skills are put into practice Unleash your n Share knowledge and Potential network with Business Analysts from diverse organizations HERE ARE YOUR NEXT STEPS to receiving your Masters Certificate in Business Analysis… The program consistently builds the knowledge and 1 To Register skills necessary to become a competent, confident Download a registration form by visiting and sought-after Business Analyst – a role that is (see now recognized as critical to creating successful Convenient Registration Options rear panel). business solutions and satisfied customers. 2 To Ask a Question About the Program Why Should You Attend? Contact Debra Wutke at Tel: 204.982.1167, This intensive learning experience can help you: or e-mail: n Expand and confirm the knowledge, tasks and Join us for a free 1-hour online information techniques of an effective Business Analyst session (see inside for dates). RSVP online at: n Become a creative, innovative and critical thinker n Master the communication, analytical and modeling practices throughout the project life 3 For Further Program-Related Information cycle Visit the program website at: n Share and network with other business analysts n Advance your career in business analysis • watch a video message from the Program Director n Prepare for the IIBA certification process • see what past participants have to say • review the instructors and their areas of expertise • see the list of participating organizations PLUS, receive 126 CDUs/PDUs towards your Continuing Certification Requirements. Download a registration form today at
  5. 5. MODULE Duration: 2 days • Present requirements to different types of audiences and ensure that the contents are understood Communications Input: Questioning, listening, • Create a communication plan detailing stakeholders, the Facilitating and Managing Conflict information needed by each, and forms of communication Effectively elicit requirements, recommend the business solution and achieve commitment by effectively communicating and negotiating with all stakeholders, from user groups to technical teams. MODULE Duration: 2 days WHAT YOU WILL LEARN: • Ask the right questions from the start Filling in the gaps • Apply effective listening and clarifying techniques Review all material and take an in-depth look at the Enterprise • Facilitate a group requirements session Analysis sections of the International Institute of Business • Learn to manage conflict and build consensus Analysis (IIBA) Body of Knowledge (BABOK). This module equips potential candidates to sit for the IIBA Certified Business Analysis Professional (CBAP) exam. WHAT YOU WILL LEARN: MODULE Duration: 2 days • Review of course material mapped to the IIBA Body of Knowledge Eliciting User Requirements • Enterprise analysis activities and the BA in Enterprise Analysis Equip yourself with the ability to gather, document and identify • A review of the CBAP exam process user requirements. WHAT YOU WILL LEARN: • Capture, clarify and confirm prototype requirements MODULE Duration: 2 days • Write clear, complete and unambiguous requirements • Identify high-risk requirements and what to do about them Final Exam and Simulation Execution • Manage the change control process and requirements sign-off The final exam consists of multiple-choice questions and covers all the course material presented in the program. In Project Simulation, all participants in assigned teams present their completed real-world case study, applying the knowledge and MODULE Duration: 3 days skills learned throughout the modules. WHAT YOU WILL LEARN: Modeling the Business Problem and Solution • gain insight into different approaches to the case study Learn the key analysis models BAs use to analyze, formalize and • Relate concepts taught in the course to the case study validate business and system requirements, along with their • Produce and present the deliverables needed to complete purposes, strengths and when to apply them. the project successfully WHAT YOU WILL LEARN: • Techniques to document, analyze and redesign processes • How to build a logical data model to represent an organiza- tion’s information requirements and business rules • How to develop a Use Case Model, considered to be industry best practice in representing functional requirements MODULE Duration: 2 days Communications Output: Planning, Writing and Presenting Join us for a free 1-hour online information session 11:00 am - 12:00 pm MST. Choose from one of these days: Write effective, readable documents and present clear requirements and solutions by defining your objectives and your audience. May 20, 2010 Aug. 20, 2010 Nov. 22, 2010 Develop a communications plan to get buy-in from stakeholders. Jun. 21, 2010 Sep. 20, 2010 Dec. 17, 2010 WHAT YOU WILL LEARN: Jul. 20, 2010 Oct. 20, 2010 • Write clear and concise requirements • Assemble a requirements package, complete with executive Simultaneous website/telephone session. Once you register, summary and a plan for how requirements will be communicated you will be sent your login details. RSVP online at:
  6. 6. PARTICIPATINg ORgANIZATIONS (Partial List) Join our growing list of participating organizations in The Masters Certificate in Business Analysis program: WHAT PAST PARTICIPANTS SAY… ADP Canada Ministry of government “I highly recommend the MCBA. It is a hands-on program that Advanced Micro Devices Delivery Services encompasses all the competencies of a Business Analyst and also ADT Security Services Ministry of Community & Social serves as a valuable networking forum.” Services Aegon Canada Ministry of Health linda Xavier-Alfred, Business Analyst, Infrastructure Ontario Altamira Investment Services Ministry of Municipal Affairs American Express Ministry of Natural Resources “The MCBA program is the ideal forum to broaden the technical Angoss Software Corp Ministry of Transportation and people skills required to excel in the Business Analyst role... Bank of Montreal Morneau Sobeco I would recommend this program to any Business Analyst aspiring Bell Canada Mother Parkers Tea & Coffee to learn current business practices and techniques, and affirm Benjamin Moore Nova Chemicals existing skills!” Bennett Jones LLP Navantis Inc Barbara korinek, Team leader, Business Analyst Biovail Pharmaceuticals Novelis Foil Products First Canadian Title Canada Office of Legislative Counsel Blockbuster Omron Canada “The MCBA program was an excellent opportunity for me to learn Bombardier Aerospace Ontario College how to be an effective Business Analyst. The in-class exercises Budget Car Rentals Ontario Lottery Corporation allowed me to learn and master the soft and technical skills I need Campbell Company Ontario Municipal Employees to better meet my organization’s needs.” CIBC Retirement System Mary Burney, Senior Systems Analyst CitiFinancial Ontario Teacher’s Pension Canadian Institutes of Health Research City of Toronto Plan City of Vaughan OPSEU Pension Trust “Taking this program has given me the confidence and tools to CPAS Systems PeopleSoft move forward in my role as a Business Analyst. The instructors Davis & Henderson PPg Canada are current with industry practices and bring their real world Dell PricewaterhouseCoopers Inc. experiences to the classroom, which I found incredibly valuable.” Durham College & UOIT Region of Peel Judy Shandler, Business Analyst EDS Canada Reuters Canada British Columbia Institute of Technology Fidelity Information Services Rogers Telecom First Canadian Title Royal Bank of Canada Fraser Milner Casgrain LLP “I feel the MCBA program is comprehensive and covers all areas SAP Canada Frito Lay Canada crucial to being an effective Business Analyst. I definitely gained Schneider Foods valuable knowledge and was able to network with a group of george Brown College Siemens excellent Business Analysts.” government of Ontario Softchoice Corp Hewlett Packard Henry Benjamin, Application Specialist, Information St. Lawrence Cement Technology, St. Michael’s Hospital HIROC group St. Michaels Hospital Hoffman-La Roche Sun Life Financial IBM Canada “The Masters Certificate in Business Analysis provided me with a TDS Automotive Infrastructure Ontario better understanding of how to leverage my business analysts on a Teknion Intelli Pro Computer System project and implement best practices for requirements gathering. Telus Keane, Inc Since the program, I have incorporated new BA influenced Teranet Inc processes into our project best practices that delight customers Kit Software Veritas Software and set us apart from our competition.” Liquor Control Board Canada Volvo Trucks Canada Loblaws Companies Ltd Christine Irving, Product Works Weston Foods Principal, Strategic Technology Management Manulife Financial White Clarke North America McLarens Canada Winners Ministry of Education Yellow Pages Ministry of Finance
  7. 7. REgISTRATION DETAIlS ® THE MASTERS CERTIFICATE IN BUSINESS ANAlYSIS CONVENIENT REgISTRATION OPTIONS OUTSTANDINg PROgRAM FACUlTY FAX REgISTRATION Please download and print a Registration Form from Ron Babin Clément Côté, complete and fax to 204.944.0115 Ron has 30 years of IT and Clément has more than 19 years of management consulting experience experience in planning, requirements MAIL REgISTRATION in the classroom. Ron specializes in management, cost control, estimating, Mail your downloaded Registration Form to applying leading edge outsourcing development of analysis and project The University of Winnipeg, standards to improve profitability and management systems, processes and Division of Continuing Education, 1400–275 Portage Avenue, efficiency. methods. Winnipeg, MB R3B 2B3 Christine Beaulieu Doug Land PHONE REgISTRATION With 25 years experience in the Doug teaches Project Management Telephone 204.982.1167 implementation and management of and Business Analysis in a variety EMAIL REgISTRATION IT systems for large companies in of settings, including corporate and Email your completed registration form to Québec, Christine is currently a senior academic. His passion and specialty consultant in project management focus is on effective communications coaching and business process review. and Human Resources. PROgRAM DATES & LOCATION Winnipeg Program: Nov. 17, 2010 - Apr. 9, 2011 [Fri/Sat] Lesa Berec W.g.M. (Bud) Lush All modules will take place in the same facility, location: TBA. Lesa is an award winning Bud specializes in education, training communication specialist with over 15 and staff competency assessment Unless otherwise announced, all modules of the Masters Certificate years experience in planning, creating for management projects, and is in Business Analysis commence at 8:30 a.m. and end at 5:00 p.m. and presenting business documents. a guest simulation designer and She has taught business writing to lecturer at the U.S. Defense System’s FRAMED CERTIFICATE OF PROgRAM COMPLETION clients in the public and private Management College. You will receive a handsomely framed Certificate of Completion. sectors. Mark Moore Participants must attend all days of all program modules in order to georges Bryson Mark has 20 years of experience receive the certificate. georges has more than 25 years of in business analysis and project experience and is a recognized Change management, and works with clients PROgRAM FEE Leader for the development and around the world, teaching business $7,800 CDN • 18 days introduction of new enterprise wide analysts and project managers in more • Program fee includes full 9-module program tuition, all systems, processes, procedures and than 15 countries. teaching materials, lunches and refreshments techniques. • The University of Winnipeg’s liability is limited to reimbursement Debbie Showler of paid tuition fee. Ken Buchanan Debbie specializes in creative problem • Full program fee is payable prior to start of program. Ken has worked as a BA for over 10 solving. She has more than 16 years years in the public, private and non- of business analysis experience. DEPOSITS, CANCELLATIONS, REPLACEMENTS AND TRANSFERS profit sectors. He has specialized in Patrick van Abbema systems improvements, CRM software IMPORTANT: A deposit of $800 is required to secure your place in Patrick is a senior business analyst deployment, system modeling and the program. Please include your credit card information on faxed with over 15 years of experience training. or online registrations, or mail a cheque along with your completed providing consulting, business process program registration. gladys Carroll re-engineering and strategic expertise • A full refund will be issued for written cancellations received gladys has worked in an advisory role to clients in North America and a minimum of 21 days before the program start date. Written with diversified client bases worldwide Western Europe. cancellations received after this date will incur an administration for over 15 years. She specializes charge of $800. Non-attendance or withdrawal after program start in training managers how to better date will incur a full program fee. manage change and organizational • If you are unable to attend the program you may transfer to transition. the next session, subject to the 21-day written notification requirement or your organization may name a replacement Roy Cook candidate. Roy specializes in requirements • Only one module transfer to another session will be permitted planning, testing and managing. A (subject to space availability) without penalty. Each subsequent highly accomplished six sigma black transfer request has a $200 administration fee. belt, he has managed a wide variety of business process simplification and Modules, speakers, topics, dates, fees, locations and applicable taxes are subject to change. improvement initiatives. To REgISTER see our CONvENIENT REgISTRATION OPTIONS at left. For FURTHER INFORMATION, look inside for YOUR NEXT STEPS
  8. 8. REgISTRATION FORM The Masters Certificate in Register me immediately for the following session: Business Analysis Fall 2010 Program: Nov. 17, 2010 - Apr. 9, 2011 Program Registration Four Ways to Register: FAX this registration form to 204.944.0115 MAIL this form to The University of Winnipeg, Division of Continuing PHONE 204.982.1167 Education, 1400–275 Portage Avenue, Winnipeg, MB R3B 2B3 EMAIL REgISTRATION Please make cheque payable to The University of Winnipeg Name Mr. Ms. Mrs. Title Company E-mail Home/Business Address City Province Postal Code Telephone Fax Cell Canadian citizen Yes No Holding other citizenships Yes No Date of Birth I declare that I have read and understood the information on this form and the attendance policy as outlined in the Registration Details on page 6 of the printed brochure, and that all statements made with respect to this form are true and complete. I understand and I agree to the payment schedule, refund policy and attendance policy of The University of Winnipeg’s specific program. I agree, if admitted, to comply with the regulations of The University of Winnipeg. Applicant’s Signature Date Brief Professional Background: Previous BA training: None 1 Introductory course A few courses Many Number of years of BA experience: How did you first hear about this program: Executive Recommending Applicant: Name Title Telephone E-mail Payment Method: Visa Mastercard Cheque (enclosed) Invoice my company* Number Exp. Date Payment options – please check: Paid in full $7,800 CDN Name of Cardholder Deposit enclosed $800 CDN Cardholder’s Signature Date gST# R108162645 *Must attach authorization on company letterhead or official purchase order, including company mailing address, contact person and authorized signature)