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Business analysis
Business analysis
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Business analysis
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Business analysis
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Business analysis

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  • 1. Over 1500 Graduates Schulich Centres of Excellence ® Canada-wide! Find out more at an upcoming online information session. See inside for details. The Masters Certificate in Business analysis SaSkaToon • rEgIna Gain the competency, confidence and credibility to be a successful and sought after Business Analyst or Business Systems Analyst. Fall 2009 Program date 18 days over 4 months in convenient Friday/Saturday sessions SASKATOOn October 28, 2009 - March 13, 2010 REGInA October 2009 - March 2010 (TBA)
  • 2. SaSkaToon • rEgIna • 18 dayS oVEr 4 monThS The Masters Certificate in SASKATOOn October 28, 2009 - March 13, 2010 Business analysis REGInA October 2009 - March 2010 (TBA*) Effective Business Analysts are very much in demand today – in the technical arena as well as the business side of projects. oUr nETWork oF UnIVErSITy ParTnErS The Masters Certificate in Business Analysis equips you with the knowledge and techniques to plan, elicit, communicate, analyze, model, validate and manage user requirements through the project life cycle. ThE rESUlT: projects with cost savings, accurate time to market, and most importantly, solutions that meet the organization’s business needs. Receive Canada’s most respected business 9 CoUrSE modUlES • STarT To FInISh In JUST 4 monThS* analysis certificate through our network of 18 days in convenient alternate Friday/Saturday Sessions university partners in these cities: SASKATOOn & REGInA: Module 1 > 1 DAY University of Saskatchewan Program Introduction and Business analysis Framework** www.edwards.usask.ca/programs/bas Module 2 > 2 DAYS TOROnTO: Planning, Validating and managing User requirements** Schulich School of Business, York University www.seec.schulich.yorku.ca Module 3 > 2 DAYS Creativity and Critical Thinking** OTTAWA: Module 4 > 2 DAYS Sprott School of Business, Carleton University Communications Input: Questioning, listening, sprott.carleton.ca/ppd Facilitating and managing Conflict** Module 5 > 2 DAYS EDMOnTOn & CALGARY: Learning and Performance Institute Eliciting User requirements** www.developyourpeople.com/ba Module 6 > 3 DAYS modeling the Business Problem and Solution** VICTORIA: University of Victoria www.business.uvic.ca/executive Module 7 > 2 DAYS Communications output: Planning, Writing and Presenting** Module 8 > 2 DAYS Filling in the gaps Module 9 > 2 DAYS Final Exam and Simulation Execution *For specific module session dates, please visit www.edwards.usask.ca/programs/bas **These modules qualify for PDU credits from PMI®. register online today at www.edwards.usask.ca/programs/bas
  • 3. Program FEaTUrES n Use the most current business analysis practices and tech- niques applicable to a range of industries n a wealth of expertise delivered by instructors with real-world experience n action learning exer- cises, case studies and simulation that ensure learned skills are put Unleash your into practice n Share knowledge and Potential network with Business Analysts from diverse organizations hErE arE yoUr nEXT STEPS to receiving your Masters Certificate in Business Analysis… 1 To register Visit www.seec.schulich.yorku.ca (or see Convenient The program consistently builds the knowledge and Registration Options on rear panel of this brochure). skills necessary to become a competent, confident and sought-after Business analyst – a role that is 2 To ask a Question about the Program now recognized as critical to creating successful Contact David Barrett, or Beverley Fingerhut, business solutions and satisfied customers. Program Directors, at Tel: 416.736.5079, or 1.800.667.9380 (toll-free), or e-mail: dbarrett@ Why ShoUld yoU aTTEnd? schulich.yorku.ca, or bfingerhut@schulich.yorku.ca This intensive learning experience can help you: Join us for a free 1-hour online information n Expand and confirm the knowledge, tasks and session (see inside for dates). RSVP online at: techniques of an effective Business Analyst www.mastersCertificateInBusinessanalysis.com/usask n Become creative, innovative and a critical thinker 3 For Further Program-related Information n Master the communication, analytical and modeling practices throughout the project life cycle Visit the program website at: www.mastersCertificateInBusinessanalysis.com/usask n Share and network with other business analysts n Advance your career in business analysis • watch a video message from the Program Director • see what past participants have to say n Prepare for the IIBA certification process • review the instructors and their areas of expertise • see the list of participating organizations PLUS, receive 126 CDUs/PDUs towards your Continuing Certification Requirements. register online today at www.edwards.usask.ca/programs/bas
  • 4. mESSagE From ThE Program dIrECTorS In-ComPany TraInIng: Please note that any of The Masters Certificate in Business Analysis modules can be delivered Effective Business Analysts are very in-company for groups of 10 or more. For more information, much in demand today – in the contact SEEC at 416.360.8850 or visit www.seec.schulich.yorku.ca. technical arena as well as the business side of projects. But formal education is becoming a key requirement for all Bas. The PROGRAM MODULE DESCRIPTIOnS days of just ‘winging it’ are over. MODULE 1 Duration: 1 day The Masters Certificate in Business Analysis program focuses on Program Introduction and Business analysis the vital ingredients to be an Framework effective Ba – from planning, On the opening day, we build the foundation of the certificate communicating, eliciting, and program and discuss the role and responsibilities of the analyzing to validating and managing the user Business Analyst. requirements – throughout the project life cycle. WHAT YOU WILL LEARn: our curriculum is aligned with the latest draft • Understand the project/product life cycle and the role of the Business Analyst of the IIBa® Body of knowledge (BaBok®), and we are confident that upon graduation from our • Learn the competencies of the Business Analyst program, you will be ready to sit for the CBAP® • Determine the project team and team members’ roles exam. • Review the knowledge areas of the International Institute of Business Analysis (IIBA) Body of Knowledge (BABOK) Your participation in this program is an investment that will pay major dividends for your organization and your career. MODULE 2 Duration: 2 days Planning, Validating and managing User david Barrett, Program director requirements Centre of Excellence in Business Analysis Schulich Executive Education Centre Develop a plan that includes determining and estimating the Schulich School of Business, York University requirements activities a BA typically performs and how to control and manage changes to the deliverables. WHAT YOU WILL LEARn: • Identify and analyze all relevant stakeholders Beverley Fingerhut, Program director • Develop a Work Breakdown Structure (WBS) that is require- Centre of Excellence in Business Analysis ments driven, focusing on planning, testing and managing Schulich Executive Education Centre responsibilities Schulich School of Business, York University • Develop a risk plan and a high-level test plan • Learn strategies for managing change in the requirements Who ShoUld aTTEnd? n Business Analysts from all industries who are responsible for identifying, analyzing and managing MODULE 3 Duration: 2 days business requirements, analyzing business processes and recommending solutions Creativity and Critical Thinking n Business Analysts and their Managers new to the role Learn to think “outside of the box” and apply critical thinking, n Business and Systems Analysts who lack formal creativity and innovation to your business analysis practices training and need to close the gaps in their and solutions. background WHAT YOU WILL LEARn: n Business or IT professionals who want to move into the Business Analyst role • Learn proven techniques to enhance your personal creativity and strategic thinking skills n Project Managers • Determine root causes n Quality Assurance professionals • Draft a problem statement that clearly defines your challenge n Product Managers • Identify the best solutions and create successful action plans n Business Consultants register online today at www.edwards.usask.ca/programs/bas
  • 5. MODULE 4 Duration: 2 days • Present requirements to different types of audiences and ensure that the contents are understood Communications Input: Questioning, listening, • Create a communication plan detailing stakeholders, the information needed by each, and forms of communication Facilitating and managing Conflict Effectively elicit requirements, recommend the business solution and achieve commitment by effectively communicating and negotiating with all stakeholders, from user groups to technical teams. MODULE 8 Duration: 2 days WHAT YOU WILL LEARn: Filling in the gaps • Ask the right questions from the start Review all material and take an in-depth look at the Enterprise • Apply effective listening and clarifying techniques Analysis sections of the International Institute of Business • Facilitate a group requirements session Analysis (IIBA) Body of Knowledge (BABOK). This module • Learn to manage conflict and build consensus equips potential candidates to sit for the IIBA Certified Business Analysis Professional (CBAP) exam. WHAT YOU WILL LEARn: • Review of course material mapped to the IIBA Body of MODULE 5 Duration: 2 days Knowledge • Enterprise analysis activities and the BA in Enterprise Analysis Eliciting User requirements • A review of the CBAP exam process Equip yourself with the ability to gather, document and identify user requirements. WHAT YOU WILL LEARn: MODULE 9 Duration: 2 days • Capture, clarify and confirm prototype requirements • Write clear, complete and unambiguous requirements Final Exam and Simulation Execution • Identify high-risk requirements and what to do about them The final exam consists of multiple-choice questions and covers • Manage the change control process and requirements sign-off all the course material presented in the program. In Project Simulation, all participants in assigned teams present their completed real-world case study, applying the knowledge and skills learned throughout the modules. MODULE 6 Duration: 3 days WHAT YOU WILL LEARn: • Gain insight into different approaches to the case study modeling the Business Problem and Solution • Relate concepts taught in the course to the case study Learn the key analysis models BAs use to analyze, formalize and • Produce and present the deliverables needed to complete validate business and system requirements, along with their the project successfully purposes, strengths and when to apply them. WHAT YOU WILL LEARn: • Techniques to document, analyze and redesign processes • How to build a logical data model to represent an organization’s information requirements and business rules • How to develop a Use Case Model, considered to be industry best practice in representing functional requirements MODULE 7 Duration: 2 days Communications output: Planning, Writing and Join us for a free 1-hour online information session Presenting 1:00 pm-2:00 pm EST. Choose from one of these days: Write effective, readable documents and present clear requirements Jun. 22, 2009 Oct. 20, 2009 Feb. 22, 2010 and solutions by defining your objectives and your audience. Jul. 20, 2009 nov. 20, 2009 Mar. 22, 2010 Develop a communications plan to get buy-in from stakeholders. Aug. 20, 2009 Dec. 18, 2009 Apr. 20, 2010 WHAT YOU WILL LEARn: Sep. 21, 2009 Jan. 20, 2010 • Write clear and concise requirements Simultaneous website/telephone session. Once you register, • Assemble a requirements package, complete with executive you will be sent your login details. RSVP online at: summary and a plan for how requirements will be communicated www.mastersCertificateInBusinessanalysis.com/usask
  • 6. Program FaCUlTy SEEC’s Masters Certificate in Business Analysis program offers you the expertise of faculty with real-world experience in business WhaT PaST ParTICIPanTS Say… analysis and project management. David Barrett Beverley Fingerhut “ I highly recommend the MCBA. It is a hands-on program that David heads both the Centre Before becoming Program encompasses all the competencies of a Business Analyst and also of Excellence in Business Analysis Director for The Masters Certificate serves as a valuable networking forum.” and Centre of Excellence in in Business Analysis, Beverley was linda Xavier-alfred, Business analyst, Infrastructure Ontario Project Management with Schulich a Vice-President and Management Fall 2007 MCBA Graduate Executive Education Centre. As the Consultant with a major Managing Director of ProjectWorld consulting company. She is on the and BusinessAnalystWorld, David Advisory Board of “The MCBA program is the ideal forum to broaden the technical is running conferences in Toronto, BusinessAnalystWorld and a and people skills required to excel in the Business Analyst role... Vancouver, Montreal, the US and founding member of the IIBA. I would recommend this program to any Business Analyst aspiring Australia. to learn current business practices and techniques, and affirm existing skills!” Patrick van Abbema Doug Land Barbara korinek, Team leader, Business analyst Patrick is CEO of Altnexus Consult- Doug is President of Lobstick First Canadian Title ing and a senior business analyst Project Solutions Inc. and teaches with over 15 years of experience. Project Management and Business “The MCBA program was an excellent opportunity for me to learn He has provided consulting, Analysis in a variety of settings, including corporate and academic. how to be an effective Business Analyst. The in-class exercises al- business process re-engineering and strategic expertise to clients His passion and specialty focus is lowed me to learn and master the soft and technical skills I need in north America and Western on effective communications and to better meet my organization’s needs.” Europe. Human Resources. mary Burney, Senior Systems analyst Canadian Institutes of Health Research Lesa Berec W.G.M. (Bud) Lush Lesa is an award winning com- Bud is President of Atocrates, “Taking this program has given me the confidence and tools to munication specialist with over Inc., which specializes in educa- move forward in my role as a Business Analyst. The instructors are 15 years experience in planning, tion, training and staff compe- current with industry practices and bring their real world experi- creating and presenting busi- tency assessment for management ences to the classroom, which I found incredibly valuable.” ness documents. She has taught projects. He is a guest simulation business writing to clients in the designer and lecturer at the U.S. Judy Shandler, Business analyst public and private sectors. Defense System’s Management British Columbia Institute of Technology College, and USC’s Institute of Safety and Systems Management. Roy Cook “I feel the MCBA program is comprehensive and covers all areas Roy is a Senior Advisor/ Instructor crucial to being an effective Business Analyst. I definitely gained with Atocrates, Inc. He specializes Mark Moore valuable knowledge and was able to network with a group of in requirements planning, testing Mark has 20 years of experience excellent Business Analysts.” and managing. He has managed a in business analysis and project henry Benjamin, application Specialist, Information Technology wide variety of business process management. As President of St. Michael’s Hospital simplification and improvement Moore, Couture and Associates, initiatives and is a highly accom- he works with clients around the plished six sigma black belt. world and has taught business “The MCBA was a wonderful experience. Coming from the business analysts and project managers in side into a BA role, I’ve picked up some very useful tools, and feel more than 15 countries. more confident in speaking the language of our technical team. May Jim Moreover, I’ve developed some great relationships with both May has over 25 years experience Debbie Showler teachers and classmates that will live on well past graduation.” in the business and application development arena, with expertise Debbie is a Principal Instructor Eric murakami, IT manager – External relationships in business consulting, project with Atocrates, Inc. and special- Campbell Company of Canada and people management, systems izes in creative problem solving. integration and workflow projects. She has more than 16 years of business analysis experience.
  • 7. PARTICIPATInG ORGAnIZATIOnS WhaT PaST ParTICIPanTS Say (ConTInUEd)… Join our growing list of participating organizations in “The Masters Certificate in Business Analysis provided me with a The Masters Certificate in Business Analysis program: better understanding of how to leverage my business analysts on a project and implement best practices for requirements gather- ing. Since the program, I have incorporated new BA influenced ADP Canada Term Care processes into our project best practices that delight customers Advanced Micro Devices Ministry of Municipal Affairs and set us apart from our competition.” Aegon Canada and Housing Christine Irving, Product Works American Express Ministry of Transportation Principal, Strategic Technology Management Angoss Software Corp Morneau Sobeco Bell Canada Mother Parkers Tea & Coffee “As executive seminars go, Schulich runs an exceptional MCBA Benjamin Moore nova Chemicals program. The program allows you to immediately implement solu- tions on the job where applicable. I’ve already been told by peers Biovail Pharmaceuticals navantis Inc and management alike that they see a positive change in how I Canada novelis Foil Products go about my tasks and the deliverables associated with my job.” Blockbuster Canada Office of Legislative Counsel dale Scarlett, Project analyst Budget Car Rentals Omron Canada Ontario Teachers’ Pension Plan Campbell Company of Ontario College Application Canada Services “I’ve gained knowledge through the course, which I have already CIBC Ontario Lottery Corporation applied. I’ve gained recognition within my company for this ac- City of Toronto Ontario Municipal Employees complishment. I’m more positive and confident in my work.” CPAS Systems Retirement System marjorie Pease, manager Information Services Budget Car and Truck Rentals Davis & Henderson Ontario Teacher’s Pension Dell Plan Board Durham College & UOIT OPSEU Pension Trust EDS Canada PeopleSoft Fidelity Information Services PPG Canada First Canadian Title PricewaterhouseCoopers Inc. Fraser Milner Casgrain LLP Region of Peel Frito Lay Canada Reuters Canada Government of Ontario Rogers Telecom HIROC Group Royal Bank of Canada Hoffman-La Roche SAP Canada IBM Canada Schneider Foods Infrastructure Ontario Siemens Intelli Pro Computer System Softchoice Corp Keane, Inc St. Michaels Hospital Kit Software Sun Life Financial Liquor Control Board Canada TDS Automotive (LCBO) Teknion Loblaws Companies Ltd Veritas Software Manulife Financial Volvo Trucks Canada Ministry of Education Weston Foods Ministry of Finance White Clarke north America Ministry of Government Winners Delivery Services Yellow Pages Ministry of Health & Long
  • 8. rEgISTraTIon dETaIlS The Masters Certificate in Business analysis SaSkaToon • rEgIna PROGRAM DATES & LOCATIOn Gain the competency, confidence and credibility to Saskatoon Session: Oct. 28, 2009 - Mar. 13, 2010 [Fri/Sat] be a successful and sought after Business Analyst Willows Golf & Country Club 382 Cartwright Street or Business Systems Analyst. Saskatoon, SK S7T 1B1 Tel: 306.956.1100 Regina Session: Oct. 2009 - Mar. 2010 (TBA) Location TBA. Unless otherwise announced, all modules of the Masters Certificate in Business Analysis commence at 8:30 a.m and end at 5:00 p.m. FRAMED CERTIFICATE OF PROGRAM COMPLETIOn ® you will receive a handsomely framed Certificate of Completion. Participants must attend all days of all program modules in order to receive the certificate. To REGISTER for an upcoming session, see our PROGRAM FEE Convenient registration options at left. $7,200 CDn + 5% GST = $7,560 CDn • 18 days • Program fee includes full 9-module program tuition, all FOR FURTHER PROGRAM-RELATED InFORMATIOn, visit teaching materials, lunches and refreshments www.mastersCertificateInBusinessanalysis.com/usask • University of Saskatchewan’s liability is limited to reimbursement of paid tuition fee. • Full program fee is payable prior to start of program. COnVEnIEnT REGISTRATIOn OPTIOnS OnLInE REGISTRATIOn www.edwards.usask.ca/programs/bas FAX REGISTRATIOn You may also download and print a registration Form from www.edwards.usask.ca/programs/bas, complete and fax to the Edwards School of Business, 306.966.2515 MAIL REGISTRATIOn Mail your downloaded Registration Form to the Edwards School of Business University of Saskatchewan 25 Campus Drive, Saskatoon SK S7n 5A7 PHOnE REGISTRATIOn Telephone 306.966.8686 DEPOSITS, CAnCELLATIOnS, REPLACEMEnTS AnD TRAnSFERS IMPORTAnT: a deposit of $800 is required to secure your place in the program. Please include your credit card information on faxed or online registrations, or mail a cheque along with your completed program registration. • If you are unable to attend the program you may transfer to the next session, subject to the 21-day written notification require- ment or your organization may name a replacement candidate. • Only one module transfer to another session will be permitted (subject to space availability) without penalty. Each subsequent transfer request has a $200 administration fee. • A full refund will be issued for written cancellations received a minimum of 21 days before the program start date. Written cancel- lations received after this date will incur an administration charge of $800. non-attendance or withdrawal after program start date will incur a full program fee. Modules, speakers, topics, dates, fees, locations and applicable taxes are subject to change. MAILROOM: Please forward to Human Resources if employee has moved.

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