16-5078 Corporate Information Systems.doc.doc

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16-5078 Corporate Information Systems.doc.doc

  1. 1. MODULE TITLE CORPORATE INFORMATION SYSTEMS Module Code 16-5078-00L (S207v2) Semester of Delivery S1/2 State whether module is Mandatory Mandatory, Elective or Option Level (4/5/6/7/8) 5 Credit Points 20 Assessment Components & 60% EX Percentage Weighting* 40% CW Pre-Requisite Modules (if None applicable) Breakdown of Student 200 Hours Learning Hours by Type Lecture I Tutorial I Directed Study 24 /24/152 Module Leader & School D Clegg/ Engineering Module Banding A Date of Original Approval 06/1998 Updated June 2003 to new format Date of Next Review 06/2004 AIMS AND RATIONALE 1 These are the aims of this module… 1. Introduce the concept of Business Process Re-engineering (BPR). 2. Introduce methods and techniques required to re-engineer corporate information systems. 3. Introduce systematic analysis and design techniques. 4. Provide skills required to develop specifications for corporate information system. 2 The reason for having this module and for having it at this level is… Faced with global competition and rapidly changing business environment, organisations are under pressure to effect immediate and dramatic performance improvements. Re-engineering underlying business processes, enterprises can make a quantum leap in productivity and cost saving. In such re-engineering efforts, one of the major tasks is to design and develop a corporate information system. The design of corporate information systems should begin with a detailed analysis of business needs. If business needs are ill defined, the result in information systems will be incomplete leading to regular modifications. This is time consuming, expensive and risky. Users will gradually loose
  2. 2. their confidence and the business operations will not be well supported. Therefore a complete analysis of business needs is vital, particularly, in large-scale applications. In order to ensure that a complete analysis is conducted, a structured analysis and design method can be used. One such methodology is Structured System Analysis and Design Method (SSADM). It is a well- known methodology used in large-scale business applications and has become the de-facto standard in UK. 3 By the end of the module you will be able to… 1. Identify opportunities for re-engineering efforts in a given business situation. 2. Redesign business process by analysing customer values, workflows and structures, enabling radical performance improvements through the use of information technology. 3. Use systematic techniques for analysing requirements. 4. Apply structured analysis and design techniques to produce process models of a business. 5. Use appropriate techniques to design/re-design corporate information systems. 4 These are the main ways of learning and teaching which will help you to achieve the learning outcomes The module is taught using lectures, tutorials and independent research. The basic concepts of business process re-engineering and structured analysis and design methods are introduced through a series of lectures. Guest speakers will be invited from industry to share their experience in industrial applications. The students are expected to apply appropriate tools to design corporate information systems. ASSESSMENT AND FEEDBACK 5 This is how the learning outcomes will be assessed… By both coursework (40%) and examination (60%). Three pieces of coursework will normally be set to assess the knowledge of business process re-engineering and information system design: Assignment 1 Re-design a business process. Identify opportunities for re-engineering efforts in a given business situation. The student should investigate where re-engineering has taken
  3. 3. place and identify the factors that have affected the success and failure of reengineering and propose their own methodology for re-engineering. (Learning outcome 1) Assignment 2 Using an industry standard modelling package, normally ARIS, students are required to model an existing process, identify non-optimum processes and redesign them thereby improving the performance of the business. (Aspects of learning outcomes 2 and 4) Assignment 3 Information technology is a key enabler for re-engineering business processes, hence the student should have a good awareness of the technologies available. Assignment 3 comprises of a series of short blackboard based multiple choice phase tests each testing the students broad understanding of information technology. (Aspects of learning outcome 5) 6 This is how and when you will be given feedback on your performance… You will receive written feedback on each piece of coursework. You will receive verbal feedback for the presentation / demonstration in the final assignment. During tutorials personal feedback will be given as appropriate. 7 To achieve a pass, you will… Learning outcome 1 Be able to identify some but not all of the opportunities for re-engineering in a given business situation. Learning outcome 2 Be able to improve, but not necessarily fully redesign a business thereby gaining only a partial improvement in performance through the use of information technology. Learning outcome 3 Be able to use some but not all systematic techniques for analysing requirements. Learning outcome 4 Apply structured analysis and design techniques to produce process models of a business, probably with significant tutor assistance. Learning outcome 5 Be able to identify a limited number of techniques appropriate to design/re-designing corporate information systems.
  4. 4. 8 These are examples of the content of the module and the main learning resources you will use… Introduction to Business Process Re-engineering (BPR) The challenges of management today; evaluating customer satisfaction, quality, flexibility, speed, cost and service; competitive advantage through BPR; Critical success factors. Key Re-engineering Concepts Processes vs. functions; empowered, self-managed teams; customer driven processes; the importance of stakeholders; effective use of Information Technology. Redesigning Information Flows Assessing the existing IT capabilities; re-organising data distribution; building an overall information strategy. Structured Analysis and Design Techniques Need for structured methods; Introduction Structured System Analysis and Design Method (SSADM); SSADM key stages and tasks plus ARIS. Event-Activity Analysis Determining events at system boundary; translating boundary events to internal activities; activity hierarchy; activity dependency; creating a cross- reference matrix. Data Flow Diagrams for Process Analysis Data flow diagrams vs. flow charts; document flow diagrams; hierarchical data flow models; ensuring consistency between levels; quality checks; extensions for real-time systems. Techniques for Process Design Structure charts; Action diagrams; Pseudocode; Decision tables; Designing triggers and stored procedures. Technologies for Corporate Information Systems Client-server systems; Virtual reality; GroupWare; Workflow computing; Document management; Internet/Intranet Advance Information Analysis Techniques Data warehousing; Data mining. READING LIST System Analysis and Design Methods, J. Whitten, 5th Edition

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