MODULE TITLE CORPORATE INFORMATION SYSTEMS
Module Code 16-5078-00L (S207v2)
Semester of Delivery S1/2
State whether module is Mandatory
Mandatory, Elective or
Level (4/5/6/7/8) 5
Credit Points 20
Assessment Components & 60% EX
Percentage Weighting* 40% CW
Pre-Requisite Modules (if None
Breakdown of Student 200 Hours
Learning Hours by Type Lecture I Tutorial I Directed Study
Module Leader & School D Clegg/ Engineering
Module Banding A
Date of Original Approval 06/1998
Updated June 2003 to new format
Date of Next Review 06/2004
AIMS AND RATIONALE
1 These are the aims of this module…
1. Introduce the concept of Business Process Re-engineering (BPR).
2. Introduce methods and techniques required to re-engineer corporate
3. Introduce systematic analysis and design techniques.
4. Provide skills required to develop specifications for corporate
2 The reason for having this module and for having it at this level is…
Faced with global competition and rapidly changing business environment,
organisations are under pressure to effect immediate and dramatic
performance improvements. Re-engineering underlying business
processes, enterprises can make a quantum leap in productivity and cost
saving. In such re-engineering efforts, one of the major tasks is to design
and develop a corporate information system.
The design of corporate information systems should begin with a detailed
analysis of business needs. If business needs are ill defined, the result in
information systems will be incomplete leading to regular modifications.
This is time consuming, expensive and risky. Users will gradually loose
their confidence and the business operations will not be well supported.
Therefore a complete analysis of business needs is vital, particularly, in
In order to ensure that a complete analysis is conducted, a structured
analysis and design method can be used. One such methodology is
Structured System Analysis and Design Method (SSADM). It is a well-
known methodology used in large-scale business applications and has
become the de-facto standard in UK.
3 By the end of the module you will be able to…
1. Identify opportunities for re-engineering efforts in a given business
2. Redesign business process by analysing customer values, workflows
and structures, enabling radical performance improvements through
the use of information technology.
3. Use systematic techniques for analysing requirements.
4. Apply structured analysis and design techniques to produce process
models of a business.
5. Use appropriate techniques to design/re-design corporate information
4 These are the main ways of learning and teaching which will help you
to achieve the learning outcomes
The module is taught using lectures, tutorials and independent research.
The basic concepts of business process re-engineering and structured
analysis and design methods are introduced through a series of lectures.
Guest speakers will be invited from industry to share their experience in
industrial applications. The students are expected to apply appropriate
tools to design corporate information systems.
ASSESSMENT AND FEEDBACK
5 This is how the learning outcomes will be assessed…
By both coursework (40%) and examination (60%).
Three pieces of coursework will normally be set to assess the knowledge
of business process re-engineering and information system design:
Re-design a business process.
Identify opportunities for re-engineering efforts in a given business
situation. The student should investigate where re-engineering has taken
place and identify the factors that have affected the success and failure of
reengineering and propose their own methodology for re-engineering.
(Learning outcome 1)
Using an industry standard modelling package, normally ARIS, students
are required to model an existing process, identify non-optimum
processes and redesign them thereby improving the performance of the
business. (Aspects of learning outcomes 2 and 4)
Information technology is a key enabler for re-engineering business
processes, hence the student should have a good awareness of the
technologies available. Assignment 3 comprises of a series of short
blackboard based multiple choice phase tests each testing the students
broad understanding of information technology. (Aspects of learning
6 This is how and when you will be given feedback on your
You will receive written feedback on each piece of coursework. You will
receive verbal feedback for the presentation / demonstration in the final
assignment. During tutorials personal feedback will be given as
7 To achieve a pass, you will…
Learning outcome 1
Be able to identify some but not all of the opportunities for re-engineering
in a given business situation.
Learning outcome 2
Be able to improve, but not necessarily fully redesign a business thereby
gaining only a partial improvement in performance through the use of
Learning outcome 3
Be able to use some but not all systematic techniques for analysing
Learning outcome 4
Apply structured analysis and design techniques to produce process
models of a business, probably with significant tutor assistance.
Learning outcome 5
Be able to identify a limited number of techniques appropriate to
design/re-designing corporate information systems.
8 These are examples of the content of the module and the main
learning resources you will use…
Introduction to Business Process Re-engineering (BPR)
The challenges of management today; evaluating customer satisfaction,
quality, flexibility, speed, cost and service; competitive advantage through
BPR; Critical success factors.
Key Re-engineering Concepts
Processes vs. functions; empowered, self-managed teams; customer
driven processes; the importance of stakeholders; effective use of
Redesigning Information Flows
Assessing the existing IT capabilities; re-organising data distribution;
building an overall information strategy.
Structured Analysis and Design Techniques
Need for structured methods; Introduction Structured System Analysis and
Design Method (SSADM); SSADM key stages and tasks plus ARIS.
Determining events at system boundary; translating boundary events to
internal activities; activity hierarchy; activity dependency; creating a cross-
Data Flow Diagrams for Process Analysis
Data flow diagrams vs. flow charts; document flow diagrams; hierarchical
data flow models; ensuring consistency between levels; quality checks;
extensions for real-time systems.
Techniques for Process Design
Structure charts; Action diagrams; Pseudocode; Decision tables;
Designing triggers and stored procedures.
Technologies for Corporate Information Systems
Client-server systems; Virtual reality; GroupWare; Workflow computing;
Document management; Internet/Intranet
Advance Information Analysis Techniques
Data warehousing; Data mining.
System Analysis and Design Methods, J. Whitten, 5th Edition