State Of The Art Information Technology (IT) For Small Cities

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A one hour and fifteen minute presentation given at the 2009 TML Annual conference.

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State Of The Art Information Technology (IT) For Small Cities

  1. 1.
  2. 2. Background/Accomplishments<br />Technology Consultant (3 Years)<br />City of Hutto (3 Years)<br />Awards<br />TAGITM Project Excellence Award (2007)<br />Best of Texas Excellence in Project Delivery (2008)<br />Five Website Awards<br />2009 State of Texas Information Technology Strategic Advisory Committee<br />TAGITM Website Committee<br />
  3. 3. Objectives<br />Creating a Culture of Technology Innovation<br />Overview of Technology Solutions<br />Examples of State of the Art Technology<br />
  4. 4. Think Technology Innovation<br />How do you create a culture of technology innovation?<br />
  5. 5. Think Technology Innovation<br />Make technology training mandatory and provide certificates of achievement.<br />Provide a channel to provide ideas and comments without being criticized.<br />Require everyone to use technology and participate in activities that require innovative thought.<br />-Recognize Achievements of All Sizes-<br />
  6. 6. Questions?<br />Creating a Culture of Technology Innovation<br />
  7. 7. Technology Solutions<br />Software as a Service (SaaS)<br />Cloud Computing<br />Green Technology<br />Open Source<br />Free / Freemium<br />On-Premise<br />Mobile Technology<br />Web 2.0 / Gov 2.0<br />Shared Technology<br />
  8. 8. Technology Solutions<br />Software as a Service (SaaS)<br />Cloud Computing<br />Green Technology<br />Open Source<br />Free / Freemium<br />On-Premise<br />Mobile Technology<br />Web 2.0 / Gov 2.0<br />Shared Technology<br />
  9. 9. Technology Solutions<br />Software as a Service (SaaS)<br />Green Technology<br />Open Source<br />On-Premise<br />Mobile Technology<br />Shared Technology<br />
  10. 10. Cloud Computing<br />What is Cloud Computing?<br />
  11. 11. Cloud Computing<br />Pros<br />Available Anytime and Anywhere<br />Easy to Deploy New Applications<br />Low Cost and Easy to Expand<br />No Servers Required On Premise<br />Support and Maintenance Included<br />Try with Minimal or No Investment<br />
  12. 12. Cloud Computing<br />Cons<br />Security and Ownership Concerns<br />Requires Access to the Internet<br />Ability to Customize and Integrate<br />Minimal Government Solutions<br />http://www.Apps.gov<br />
  13. 13. Free / Freemium<br />What is Freemium?<br />-A New Business Model-<br />Often Found in All Types of Solutions<br />
  14. 14. Web 2.0 / Gov 2.0<br />Benefits<br />Constituent Involvement<br />Two-Way Communication<br />Engagement<br />Transparency<br />Low Cost<br />Example Solutions<br />Online Service Requests<br />Dynamic Knowledge Base<br />Discussion Blogs<br />Planning Wikis<br />Idea Management<br />Social Networking<br />
  15. 15. Web 2.0 / Gov 2.0<br />Social Networking<br />Social Media Stats<br />Facebook – Over 300 million users<br />MySpace – 110 million users<br />LinkedIn – about 30 million users<br />Twitter – 54 million visits per month<br />YouTube – Over 70 million videos<br />Flickr – hosts over 2 billion images<br />Blogs – over 200 million<br />Why Not?<br />
  16. 16. Alternative Funding<br /><ul><li>Cost Avoidance
  17. 17. Energy Efficiency
  18. 18. Process Improvement
  19. 19. Organizational Structure
  20. 20. Beta Testing / Piloting
  21. 21. Sell your agency
  22. 22. Don’t be afraid to try
  23. 23. Free and Cheap Solutions</li></li></ul><li>Questions?<br />Overview of Technology Solutions<br />
  24. 24. Examples<br />Examples of State of the Art Information Technology<br />
  25. 25. City of Hutto<br />Growth<br />Exponential Growth From 2000 - 2008<br />2000 Population – 1205<br />2008 Popluation – 17,000+<br />Staff<br />Approximately 80 Full Time Employees<br />IT Division Created in FY 2007 with 1 Employee<br />Hired Second IT Employee in April of 2008<br />Technology Committee<br />IT Budget<br />2007 - $98,080<br />2008 – $286,931<br />2009 – $219,700<br />2010 – $190,318<br />
  26. 26. Thin Clients and Terminal Services<br />Overview<br />Pros<br />Ease of Administration<br />Reduced Electricity Costs<br />Longer Life Expectancy<br />Improved Security<br />Cons<br />Limited Functionality<br />Knowledgeable IT Staff<br />Staff Perceptions<br />
  27. 27. Web 2.0 / Gov 2.0 Improvements<br />Improved City Website<br />User Friendly <br />Handheld Device Access<br />Submit Questions and Requests Online<br />Crime Tracking and Case Entry<br />Really Simple Syndication (RSS)<br />Utility and Ticket Payments<br />Calendar of Events<br />Notifications<br />Newsletters (550)<br />Job Postings (190)<br />Facebook (255)<br />Twitter (340)<br />Flickr<br />Mayor Blog<br />
  28. 28. City of Manor - QR Codes<br />What are QR Codes?<br />Benefits<br />Real Time Info<br />Engage Community<br />Physical Hyperlinks<br />Uses<br />Capital Project Information<br />Facility Reservations<br />City Information<br />Future Uses…<br />
  29. 29. Other Solution Examples<br /><ul><li>Website/Blogs
  30. 30. Wordpress
  31. 31. Squarespace
  32. 32. Mapping
  33. 33. Google Earth
  34. 34. Hardware
  35. 35. Thin Clients
  36. 36. Netbook
  37. 37. Phone System
  38. 38. Asterisk
  39. 39. Video Streaming
  40. 40. UStream
  41. 41. Project Management
  42. 42. Huddle
  43. 43. MindMeister
  44. 44. Free Main Stream Websites
  45. 45. Youtube
  46. 46. Flickr
  47. 47. Facebook
  48. 48. Twitter
  49. 49. Email
  50. 50. GMail
  51. 51. Hosted Exchange</li></li></ul><li>Questions?<br />Examples of State of the Art Technology<br />
  52. 52. Further Education<br />Government Technology Website, Magazines and Newsletters<br />http://www.govtech.com/<br />Texas Association of Government Information Technology Managers<br />http://www.tagitm.org/<br />
  53. 53. Questions and Comments<br />Thank You<br />Tim Howell<br />IT Manager<br />City of Hutto<br />http://www.TimHowell.net<br />

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