Career progression and advancing at               work        by Toronto Training and HR              January 2012
3-4     Introduction to Toronto Training and HR           5-6     Talking yourself upContents   7-8           9-10        ...
Introduction     Page 3
Introduction to Toronto Training            and HR• Toronto Training and HR is a specialist training and human  resources ...
Talking yourself up        Page 5
Talking yourself upBe proud of yourself……but don’t exaggerateStop moaningKnow your stuffUse your contacts wellNetwork well...
Ways to get noticed        Page 7
Ways to get noticedFind your nicheBe a mentorDress the partLearn to learnRaise your profileJoin a committee or a taskforce...
Making an impression         Page 9
Making an impressionCome prepared following thorough researchIntroduce yourselfGreet with a firm handshakeEstablish common...
Personal branding       Page 11
Personal brandingBe authenticBe clearBe consistent                  Page 12
Say what you want       Page 13
Say what you wantConquer stage frightBeat the backlashSpell it outKeep it concisePerfect your tone and believe in your mes...
Shining in the spotlight          Page 15
Shining in the spotlightDo your homeworkBuy timeDon’t make statements you can’t back upAsk questions backBe honestDon’t pa...
Building authenticity         Page 17
Building authenticityReality checkBe a good role modelCommunicate effectivelyThink positivelyEmbrace changeDo the right th...
Sponsors and protégés         Page 19
Sponsors and protégés 1 of 2SPONSORSAdvocate for your next promotionCall in favours for youExpand your perception of what ...
Sponsors and protégés 2 of 2PROTEGESCan be trustedContribute 100%Cover your backPromote your legacyAllow you to shape the ...
Being a politician       Page 22
Being a politicianAccept itBecome a chameleonFind the power brokersWeigh it upManage your reputationTackle dirty politicia...
Internal job applications           Page 24
Internal job applicationsThe ball’s in your courtTell your bossBut not your colleaguesDo your homeworkRe-introduce yoursel...
Give credit when it is due           Page 26
Give credit when it is dueMarket yourselfBe thereSet objectivesOutwit saboteursBe visibleKeep on movingFind an allyGo glob...
Appreciating your boss         Page 28
Appreciating your bossCatch your boss doing something that helped youA simple thank you goes a long wayNotice more!Help th...
Competencies forstrengthening resilience          Page 30
Competencies for strengthening          resilienceDeterminationInteractionOrganizationProblem-solvingRelationshipsSelf-con...
Developmentconversations to have with         yourself           Page 32
Development conversations to        have with yourselfWhere do I see myself in five years? What are thepossible paths I mi...
Diversity and career    progression        Page 34
Diversity and career progression              1 of 3Want to be valuedWant to feel valuedValue gap                      Pag...
Diversity and career progression              2 of 3Proportion believing they will have to leave theircurrent employer to ...
Diversity and career progression              3 of 3Appetite for fast-track training programsEmployees aged 26-44 with thr...
Fixing brokenrelationships     Page 38
Fixing broken relationshipsKnow the causeMake amendsWatch your stepFind common groundBe adultsMake the first moveHang in t...
Beating gossip     Page 40
Beating gossipPolish your haloMake a pre-emptive strikeStop stirrersDistract themTurn the tideShare critical news earlyAsk...
When is it appropriate to        say no?           Page 42
When is it appropriate to say             no? 1 of 3When the timescale is unreasonableWhen the work is not yoursWhen the t...
When is it appropriate to say             no? 2 of 3REFUSING A REQUEST (OR DEMAND)Start with a sensitive, empathetic state...
When is it appropriate to say             no? 3 of 3REFUSING A REQUEST (OR DEMAND)Finish by offering to explore some alter...
Handling horrible bosses          Page 46
Handling horrible bossesCopingOutlivingWhistleblowingLeaving                 Page 47
Dealing with criticism         Page 48
Dealing with criticismAsk for itKeep calm and quietReframe and clarifyPick your battlesSay thank youAsk critics for advice...
Winning the game      Page 50
Winning the gameFront upGet over yourselfUnderstand the rulesDon’t be intimidatedGet some backingBuild a reputationLearn f...
Skills for workforce 2020           Page 52
Skills for workforce 2020 1 of 2Sense-makingSocial intelligenceNovel and adaptive thinkingComputational thinkingCross-cult...
Skills for workforce 2020 2 of 2TransdisciplinarityDesign mind-setCognitive load managementVirtual collaboration          ...
Conclusion and questions          Page 55
Conclusion and questionsSummaryVideosQuestions               Page 56
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Career progression and advancing at work January 2012

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Half day open training event held in Toronto, Canada.

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Career progression and advancing at work January 2012

  1. 1. Career progression and advancing at work by Toronto Training and HR January 2012
  2. 2. 3-4 Introduction to Toronto Training and HR 5-6 Talking yourself upContents 7-8 9-10 Ways to get noticed Making an impression 11-12 Personal branding 13-14 Say what you want 15-16 Shining in the spotlight 17-18 Building authenticity 19-21 Sponsors and protégés 22-23 Being a politician 24-25 Internal job applications 26-27 Give credit when it is due 28-29 Appreciating your boss 30-31 Competencies for strengthening resilience 32-33 Development conversations to have with yourself 34-37 Diversity and career progression 38-39 Fixing broken relationships 40-41 Beating gossip 42-45 When is it appropriate to say no? 46-47 Handling horrible bosses 48-49 Dealing with criticism 50-51 Winning the game 52-54 Skills for workforce 2020 55-56 Conclusion and questions
  3. 3. Introduction Page 3
  4. 4. Introduction to Toronto Training and HR• Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden• 10 years in banking• 10 years in training and human resources• Freelance practitioner since 2006• The core services provided by Toronto Training and HR are: - Training event design - Training event delivery - Reducing costs - Saving time - Improving employee engagement & morale - Services for job seekers Page 4
  5. 5. Talking yourself up Page 5
  6. 6. Talking yourself upBe proud of yourself……but don’t exaggerateStop moaningKnow your stuffUse your contacts wellNetwork well and oftenWork on your imageTurn failures into learning experiencesSchmooze the bosses……but don’t forget your team Page 6
  7. 7. Ways to get noticed Page 7
  8. 8. Ways to get noticedFind your nicheBe a mentorDress the partLearn to learnRaise your profileJoin a committee or a taskforceOffer a helping handMake your boss’s life easierBecome an expertWave your own flag Page 8
  9. 9. Making an impression Page 9
  10. 10. Making an impressionCome prepared following thorough researchIntroduce yourselfGreet with a firm handshakeEstablish common groundMaintain eye contactAsk questions……and listen to the answersKeep it briefRemember your business cardsSmile Page 10
  11. 11. Personal branding Page 11
  12. 12. Personal brandingBe authenticBe clearBe consistent Page 12
  13. 13. Say what you want Page 13
  14. 14. Say what you wantConquer stage frightBeat the backlashSpell it outKeep it concisePerfect your tone and believe in your messageEmpathizeBe fairDangle the carrotPick your battles Page 14
  15. 15. Shining in the spotlight Page 15
  16. 16. Shining in the spotlightDo your homeworkBuy timeDon’t make statements you can’t back upAsk questions backBe honestDon’t panic Page 16
  17. 17. Building authenticity Page 17
  18. 18. Building authenticityReality checkBe a good role modelCommunicate effectivelyThink positivelyEmbrace changeDo the right thingOne for all and all for one Page 18
  19. 19. Sponsors and protégés Page 19
  20. 20. Sponsors and protégés 1 of 2SPONSORSAdvocate for your next promotionCall in favours for youExpand your perception of what you can doMake connections to senior leadersAdvise you on executive presence Page 20
  21. 21. Sponsors and protégés 2 of 2PROTEGESCan be trustedContribute 100%Cover your backPromote your legacyAllow you to shape the next generation of leaders Page 21
  22. 22. Being a politician Page 22
  23. 23. Being a politicianAccept itBecome a chameleonFind the power brokersWeigh it upManage your reputationTackle dirty politiciansLook to your leadersKeep your motives positive Page 23
  24. 24. Internal job applications Page 24
  25. 25. Internal job applicationsThe ball’s in your courtTell your bossBut not your colleaguesDo your homeworkRe-introduce yourselfBring ideasKeep it constructiveBe professionalIf you don’t succeed… Page 25
  26. 26. Give credit when it is due Page 26
  27. 27. Give credit when it is dueMarket yourselfBe thereSet objectivesOutwit saboteursBe visibleKeep on movingFind an allyGo globalKeep it coming Page 27
  28. 28. Appreciating your boss Page 28
  29. 29. Appreciating your bossCatch your boss doing something that helped youA simple thank you goes a long wayNotice more!Help them to help you!Remember that bosses are people too Page 29
  30. 30. Competencies forstrengthening resilience Page 30
  31. 31. Competencies for strengthening resilienceDeterminationInteractionOrganizationProblem-solvingRelationshipsSelf-confidenceVision Page 31
  32. 32. Developmentconversations to have with yourself Page 32
  33. 33. Development conversations to have with yourselfWhere do I see myself in five years? What are thepossible paths I might take?What do I need to learn to take the next step inmy career path?How could mentoring help me?Am I ready for mentoring?What kind of mentoring do I need?How do I get started? Page 33
  34. 34. Diversity and career progression Page 34
  35. 35. Diversity and career progression 1 of 3Want to be valuedWant to feel valuedValue gap Page 35
  36. 36. Diversity and career progression 2 of 3Proportion believing they will have to leave theircurrent employer to progressLine manager supportSenior management treats all ethnic groups fairly Page 36
  37. 37. Diversity and career progression 3 of 3Appetite for fast-track training programsEmployees aged 26-44 with three promotionsWorkers paid under $15000 per yearDiscrimination because of ethnic originNumber of employees who describe themselves asambitious Page 37
  38. 38. Fixing brokenrelationships Page 38
  39. 39. Fixing broken relationshipsKnow the causeMake amendsWatch your stepFind common groundBe adultsMake the first moveHang in thereKnow when to quit Page 39
  40. 40. Beating gossip Page 40
  41. 41. Beating gossipPolish your haloMake a pre-emptive strikeStop stirrersDistract themTurn the tideShare critical news earlyAsk the audienceKeep talkingRise above it Page 41
  42. 42. When is it appropriate to say no? Page 42
  43. 43. When is it appropriate to say no? 1 of 3When the timescale is unreasonableWhen the work is not yoursWhen the task has low priorityWhen you lack the knowledge/skills/resources todo it properlyWhen you feel under pressure Page 43
  44. 44. When is it appropriate to say no? 2 of 3REFUSING A REQUEST (OR DEMAND)Start with a sensitive, empathetic statement thatshows you understand the other person’s positionThen give a valid reason (not an excuse) for the‘no’, don’t make up something lame that couldpotentially be challenged – just be as honest asyou can Page 44
  45. 45. When is it appropriate to say no? 3 of 3REFUSING A REQUEST (OR DEMAND)Finish by offering to explore some alternatives, soyou’re clearly showing that you’re willing to help,but only on terms that are reasonable to you Page 45
  46. 46. Handling horrible bosses Page 46
  47. 47. Handling horrible bossesCopingOutlivingWhistleblowingLeaving Page 47
  48. 48. Dealing with criticism Page 48
  49. 49. Dealing with criticismAsk for itKeep calm and quietReframe and clarifyPick your battlesSay thank youAsk critics for adviceSwitch on your filterBounce backLearn Page 49
  50. 50. Winning the game Page 50
  51. 51. Winning the gameFront upGet over yourselfUnderstand the rulesDon’t be intimidatedGet some backingBuild a reputationLearn from setbacksNetworkWorry about yourself Page 51
  52. 52. Skills for workforce 2020 Page 52
  53. 53. Skills for workforce 2020 1 of 2Sense-makingSocial intelligenceNovel and adaptive thinkingComputational thinkingCross-cultural competencyNew media literacy Page 53
  54. 54. Skills for workforce 2020 2 of 2TransdisciplinarityDesign mind-setCognitive load managementVirtual collaboration Page 54
  55. 55. Conclusion and questions Page 55
  56. 56. Conclusion and questionsSummaryVideosQuestions Page 56

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