Addictions and substance abuse in
the Canadian workplace

by Toronto Training and HR

November 2013
CONTENTS
5-6
7-8
9-11
12-13
14-15
16-17
18-19
20-21
22-23
24-25
26-27
28-29
30-31
32-33
34-35
36-43
44-48
49
50-51

Defini...
Introduction

Page 3
Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy h...
Definitions

Page 5
Definitions
•
•
•
•

Substance abuse
Addictions
Gambling addiction
Internet addiction

Page 6
The multi-dimensional
problem

Page 7
The multi-dimensional problem
• Behavioural
• Emotional
• Physical

Page 8
Substance abuse

Page 9
Substance abuse 1 of 2
• Commonly abused substances
• Types of harm that can result
• Performance indicators of a
substanc...
Substance abuse 2 of 2
•
•
•
•
•

Training managers
Educating employees
Responding to a crisis
Types of help
Referring the...
Responsibility of
managers

Page 12
Responsibility of managers
•
•
•
•
•
•
•

Responsible for
NOT responsible for
Legally sensitive areas
Tell-tale signs
Conf...
Impact on co-workers

Page 14
Impact on co-workers
• Performance and attitudes
negatively affected
• Reported being put in danger
• Have been injured
• ...
Prevention

Page 16
Prevention
•
•
•
•
•
•
•

Education
Confidential screening
Referrals
Confidential follow-up care
Wellness programs
Policie...
Treatment

Page 18
Treatment
•
•
•
•
•
•

Transition
Stabilization
Early recovery
Middle recovery
Late recovery
Maintenance

Page 19
Recovery

Page 20
Recovery
•
•
•
•
•

Inpatient care
Residential treatment programs
Intensive outpatient care
Outpatient care
Community supp...
Dependence

Page 22
Dependence
• Psychological
• Physical

Page 23
Types of addiction

Page 24
Types of addiction
•
•
•
•

Chronic
Progressive
Primary
Fatal

Page 25
Alcohol and drugs in
Canada

Page 26
Alcohol and drugs in Canada
• Alcohol
• Drugs

Page 27
Helping employees with a
drink problem

Page 28
Helping employees with a drink
employee
•
•
•
•

Triggers
Identify the stimulus
Alcohol-free alternatives
A plan to deal w...
Testing policies

Page 30
Testing policies
• Is it legal?
• Questions to ask
• Evaluating the reasonable
necessity of testing
• Court case testing g...
Drug tests

Page 32
Drug tests
•
•
•
•
•
•
•

Typical questions
Key statistics
Pre-hire testing
Post-hire testing
Contract employees
Interpret...
Drill

Page 34
Drill

Page 35
Gambling

Page 36
Gambling 1 of 7
• History of gambling
• Situational and structural
characteristics
• Pathological gambling
• The prevalenc...
Gambling 2 of 7
THE GROWTH OF ONLINE
GAMBLING
• Many Governments appear to
be fixated on revenue raising
via gambling
• On...
Gambling 3 of 7
THE GROWTH OF ONLINE GAMBLING
(CONTINUED)
• There appears to be a global
expansion strategy, particularly
...
Gambling 4 of 7
RISK FACTORS FOR PROBLEM
GAMBLING
• Gender
• Interest in gambling
• Ambition to get rich
• Distorted cogni...
Gambling 5 of 7
RISK FACTORS FOR PROBLEM
GAMBLING (CONTINUED)
• Shift work led to social isolation
• Access to gambling an...
Gambling 6 of 7
WARNING SIGNS
• Work performance deteriorates-the
person is preoccupied or has trouble
concentrating, is a...
Gambling 7 of 7
WARNING SIGNS (CONTINUED)
• Excessive use of the telephone for
personal calls
• Experiences mood swings, o...
Internet addiction

Page 44
Internet addiction 1 of 4
QUESTIONS TO ASK
• Do you feel preoccupied with the
Internet (think about previous
online activi...
Internet addiction 2 of 4
QUESTIONS TO ASK (CONTINUED)
• Do you feel restless, moody,
depressed, or irritable when
attempt...
Internet addiction 3 of 4
QUESTIONS TO ASK (CONTINUED)
• Have you lied to family members,
therapists, or others to conceal...
Internet addiction 4 of 4
• Tips to deal with an addiction to
the internet

Page 48
Example policy

Page 49
Conclusion and questions

Page 50
Conclusion and questions
Summary
Videos
Questions

Page 51
Upcoming SlideShare
Loading in …5
×

Addictions and substance abuse in the Canadian workplace November 2013

535 views

Published on

Half day open training event held in Toronto, Ontario.

Published in: Business, Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
535
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
8
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Addictions and substance abuse in the Canadian workplace November 2013

  1. 1. Addictions and substance abuse in the Canadian workplace by Toronto Training and HR November 2013
  2. 2. CONTENTS 5-6 7-8 9-11 12-13 14-15 16-17 18-19 20-21 22-23 24-25 26-27 28-29 30-31 32-33 34-35 36-43 44-48 49 50-51 Definitions The multi-dimensional problem Substance abuse Responsibility of managers Impact on co-workers Prevention Treatment Recovery Dependence Types of addiction Alcohol and drugs in Canada Helping employees with a drink problem Testing policies Drug tests Drill Gambling Internet addiction Example policy Conclusion and questions Page 2
  3. 3. Introduction Page 3
  4. 4. Introduction to Toronto Training and HR Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking 10 years in training and human resources Freelance practitioner since 2006 The core services provided by Toronto Training and HR are: Training event design Training event delivery Reducing costs, saving time plus improving employee engagement and morale Services for job seekers Page 4
  5. 5. Definitions Page 5
  6. 6. Definitions • • • • Substance abuse Addictions Gambling addiction Internet addiction Page 6
  7. 7. The multi-dimensional problem Page 7
  8. 8. The multi-dimensional problem • Behavioural • Emotional • Physical Page 8
  9. 9. Substance abuse Page 9
  10. 10. Substance abuse 1 of 2 • Commonly abused substances • Types of harm that can result • Performance indicators of a substance abuser • Behaviours of a substance abuser • Assessing the workplace • Developing a substance abuse workplace committee • Designing a substance abuse policy Page 10
  11. 11. Substance abuse 2 of 2 • • • • • Training managers Educating employees Responding to a crisis Types of help Referring the troubled employee to get help • Return to work meetings after absence • An effective return to work program Page 11
  12. 12. Responsibility of managers Page 12
  13. 13. Responsibility of managers • • • • • • • Responsible for NOT responsible for Legally sensitive areas Tell-tale signs Confidentiality Traps Employee one-on-ones Page 13
  14. 14. Impact on co-workers Page 14
  15. 15. Impact on co-workers • Performance and attitudes negatively affected • Reported being put in danger • Have been injured • Worked harder • Must re-do work • Cover for a co-worker Page 15
  16. 16. Prevention Page 16
  17. 17. Prevention • • • • • • • Education Confidential screening Referrals Confidential follow-up care Wellness programs Policies and testing Employee Assistance Programs Page 17
  18. 18. Treatment Page 18
  19. 19. Treatment • • • • • • Transition Stabilization Early recovery Middle recovery Late recovery Maintenance Page 19
  20. 20. Recovery Page 20
  21. 21. Recovery • • • • • Inpatient care Residential treatment programs Intensive outpatient care Outpatient care Community support programs Page 21
  22. 22. Dependence Page 22
  23. 23. Dependence • Psychological • Physical Page 23
  24. 24. Types of addiction Page 24
  25. 25. Types of addiction • • • • Chronic Progressive Primary Fatal Page 25
  26. 26. Alcohol and drugs in Canada Page 26
  27. 27. Alcohol and drugs in Canada • Alcohol • Drugs Page 27
  28. 28. Helping employees with a drink problem Page 28
  29. 29. Helping employees with a drink employee • • • • Triggers Identify the stimulus Alcohol-free alternatives A plan to deal with the issue Page 29
  30. 30. Testing policies Page 30
  31. 31. Testing policies • Is it legal? • Questions to ask • Evaluating the reasonable necessity of testing • Court case testing guidelines • Communications, Energy and Paperworkers Union of Canada, Local 30 v. Irving Pulp & Paper Ltd Page 31
  32. 32. Drug tests Page 32
  33. 33. Drug tests • • • • • • • Typical questions Key statistics Pre-hire testing Post-hire testing Contract employees Interpreting results Dilute specimens Page 33
  34. 34. Drill Page 34
  35. 35. Drill Page 35
  36. 36. Gambling Page 36
  37. 37. Gambling 1 of 7 • History of gambling • Situational and structural characteristics • Pathological gambling • The prevalence of problems • What employers can do • Metaphor-chronic disease • Public health model • The impact of technology Page 37
  38. 38. Gambling 2 of 7 THE GROWTH OF ONLINE GAMBLING • Many Governments appear to be fixated on revenue raising via gambling • Online gaming providers appear to be using every marketing tool to increase revenue • Global gambling has grown substantially in the last ten years Page 38
  39. 39. Gambling 3 of 7 THE GROWTH OF ONLINE GAMBLING (CONTINUED) • There appears to be a global expansion strategy, particularly casino gambling • Technology is providing 'convenience‘ gambling • Technology may be making gambling more socially acceptable to traditional low frequency gamblers (e.g., women, retired people, etc.). Page 39
  40. 40. Gambling 4 of 7 RISK FACTORS FOR PROBLEM GAMBLING • Gender • Interest in gambling • Ambition to get rich • Distorted cognitions about gambling skills and knowledge • Relying on loans • Denial of gambling problems • Limited entertainment options Page 40
  41. 41. Gambling 5 of 7 RISK FACTORS FOR PROBLEM GAMBLING (CONTINUED) • Shift work led to social isolation • Access to gambling and loans • Exposure to gambling • Influence of gambling promotions • Influence of gambling colleagues Page 41
  42. 42. Gambling 6 of 7 WARNING SIGNS • Work performance deteriorates-the person is preoccupied or has trouble concentrating, is absent or late for meetings and misses deadlines • Frequent unexplained absences or disappearances from work • Eager to organize and participate in betting opportunities • Pay is requested in lieu of vacation time-large blocks of vacation time are not taken • Complains about mounting debts
  43. 43. Gambling 7 of 7 WARNING SIGNS (CONTINUED) • Excessive use of the telephone for personal calls • Experiences mood swings, often related to winning and losing streaks • Credit card or loan bills are mailed to work rather than home • Increasingly spends more time gambling during lunch hours and coffee breaks • False claims are made against expense accounts • Theft of company property
  44. 44. Internet addiction Page 44
  45. 45. Internet addiction 1 of 4 QUESTIONS TO ASK • Do you feel preoccupied with the Internet (think about previous online activity or anticipate your next online session)? • Do you feel the need to use the Internet with increasing amounts of time in order to achieve satisfaction? • Have you repeatedly made unsuccessful efforts to control, cut back, or stop Internet use? Page 45
  46. 46. Internet addiction 2 of 4 QUESTIONS TO ASK (CONTINUED) • Do you feel restless, moody, depressed, or irritable when attempting to cut down or stop Internet use? • Do you stay online longer than originally intended? • Have you jeopardized or risked the loss of a significant relationship, job, education or career opportunity because of the Internet? Page 46
  47. 47. Internet addiction 3 of 4 QUESTIONS TO ASK (CONTINUED) • Have you lied to family members, therapists, or others to conceal the extent of involvement with the Internet? • Do you use the Internet as away of escaping from problems or of relieving a dysphonic mood (e.g. feelings of helpless-ness, guilt, anxiety, depression)? Page 47
  48. 48. Internet addiction 4 of 4 • Tips to deal with an addiction to the internet Page 48
  49. 49. Example policy Page 49
  50. 50. Conclusion and questions Page 50
  51. 51. Conclusion and questions Summary Videos Questions Page 51

×