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Semantics & Blogs
Lotico San Francisco Semantic Web Meetup
  Hosted by Federated Media Publishing
              August 8th 2012
                         Tim Musgrove
          Chief Scientist, Federated Media Publishing


  ©2012 Federated Media Publishing, Inc. All Rights Reserved.
Who is FM?



Founded in 2005 to help hundreds of high-quality independent
publishers band together to earn sponsorship and ad revenue

Now a top-ten US audience (comScore) and growing fast

Historically: have paid out well over $100 million to our authors
and publishers
                                                                    John
                                                                    Battelle
                            http://FederatedMedia.net
A couple of lessons I’ve learned about
          semantics & blogs
1. With display ads on
   blogs, you need
   semantics even more so
   than with a general
   audience
2. Higher level semantic
   features, such as
   reading level, can
   predict how much and
   where a blog post will
   be shared in social
   media
Part One

Display Ads On Blogs
An open secret
       • Supply-side advertising
         players (including content
         networks like FM) often
         don’t like targeting to be
         too focused
       • Why not?
       • Because the math isn’t
         nice to them


         Let’s see that…
Ouch…….
To sum up:
Broad targeting
                   $1,400,000
increases both
CPMs and sold
inventory, but….   $1,200,000



Narrow targeting   $1,000,000
brings a sharp
decline in sold
                    $800,000
inventory

                    $600,000
So, even though
it has a higher
CPM, narrow         $400,000
targeting isn’t
done much.
                    $200,000



                          $0
                                Run-of-network   Broad targeting   Narrow targeting
Is there another way
 to implement this?
       • Q: What’s the one case when
         narrow targeting can have the
         effect of expanding the
         inventory purchased by the
         advertiser, instead of
         shrinking it?
       • A: When it makes the
         advertiser comfortable going
         outside their usual content
         category
                     Let’s see that….
Typical buy pattern
   (without conversation targeting)
    Suppose: Advertiser comes to FM w/a “cloud computing” campaign.
    This is what their buy usually looks like:



   Tech                   Finance                   Sports
 $ $ $ $ $ $
$ $   $ $ $                $ $



          Government &              Lifestyle                Small Business
              Law
Modified buy pattern
      (with conversation targeting)
    But when the advertiser learns about Conversation Targeting,
    this is what their buy starts to look like:



   Tech                    Finance                    Sports
 $ $ $ $ $ $
$ $ $ $ $ $                 $ $ $                        $
 $ $ $ $


          Government &                Lifestyle                Small Business
              Law

            $ $                           $                        $ $ $
Another implementation technique :
   Target conversations, not topics
• What’s the difference?
   – Topic = a particular theme of subject matter
   – Conversation = a cluster of related topics comprised of
     various themes

• Results: simplicity for advertiser, and way more
  inventory!



                           • Let’s see an example….
The Small Business Conversation
              (just a subset of the topics)
affiliate marketing            facebook marketing series      online advertising           small business week
better business bureau         family business                payroll tax                  social entrepreneurship
business advice                family businesses              product marketing            social media marketing
business succession planning   franchise association          quickbooks                   startup catalyst
center for entrepreneurship    franchise business review      referral engine              startup company
chamber of commerce            franchise consulting           rieva lesonsky               startup magazine
customer service               franchisee association         ryan hanley                  startup weekend
dell small business            franchisee of the year         s corporation                susan payton
digital marketing              global entrepreneurship week   sba 504 loan                 tj mccue
direct-response marketing      guy kawasaki                   search marketing             toilet paper entrepreneur
duct tape marketing            ivan walsh                     small biz tech tour          twitter marketing
entrepreneur corner            linkedin                       small business book awards   u.s. chamber of commerce
entrepreneur of the year       marketing management           small business expo          viral marketing
entrepreneurs                  marketing strategy             small business influencer    viral video marketing
entrepreneurs roundtable       multi-level marketing          small business jobs bill     yahoo small business
facebook marketing             national small business week   small business trends        young entrepreneur council
Does it work?
• Aligned CTR: 49% higher than broad targeted
  ads

• Global CTR (including non-aligned): still 39%
  higher than broad targeted ads

  – “Aligned” means the subject matter targeted has
    an obvious connection to the ad campaign.
    Occasionally this isn’t the case!
Exceptional lift in CTR
        This charts the first 50 campaigns we put
        through Conversation Targeting at FM
0.70%



0.60%         RED: the industry standard CTR
              YELLOW: the typical CTR for the parent category in FM (Sports, Business, etc.)
0.50%         BLUE: the CTR attained by Conversation Targeting at FM

0.40%                                                                                Channel CTR
                                                                                     DFA-IB CTR

0.30%                                                                                CT CTR



0.20%



0.10%



0.00%
Exceptional lift in CTR
        CT usually outperforms the channel it is in.

0.70%



0.60%



0.50%



0.40%                                                  Channel CTR
                                                       DFA-IB CTR

0.30%                                                  CT CTR



0.20%



0.10%



0.00%
The exception that proves the rule
        CT rarely underperforms the channel it is in.
        The few exceptions are unaligned campaigns
0.70%


               An unaligned
0.60%
               campaign is, for
               example, a car ad
0.50%
               targeted to art,
               museums, fashion
0.40%                                                   Channel CTR
                                                        DFA-IB CTR

0.30%                                                   CT CTR



0.20%



0.10%



0.00%
The blog audience dilemma
• A network like FM’s – communities that are
  passionate about a common interest –
  presents a dilemma to advertisers
• One the one hand, it represents a denser
  concentration of influencers and thus is
  desirable for advertisers
• On the other hand, this type of audience
  may react differently to advertising
    – They sometimes can be seen to engage
      more in endemic, conversational material….
    – And less with conventional display ads (if
      targeted using only conventional methods)
Two ways that FM resolves the blog
       audience dilemma
1. FM encourages advertisers to utilize
   content-rich, conversation-oriented
   marketing pieces, e.g. sponsored
   content series, etc.
2. For display advertising, FM encourages
   advertisers to use “Conversation
   Targeting” to make sure their ads fit
   better into the specific conversation
   happening on a blog
Success of CT in the blog audience
        CT can lift up audience engagement from below the
        norm, to above it

0.70%



0.60%



0.50%



0.40%                                                       Channel CTR
                                                            DFA-IB CTR

0.30%                                                       CT CTR



0.20%



0.10%



0.00%
Lesson learned
• Those who supposed that avid blog readers are
  necessarily more adverse to clicking on ads than
  the average internet user, were not quite right
• It turns out, when the ads are made really
  relevant via semantic targeting, the CTR’s pop
  right up – even above Internet averages
• But it means you need semantics even more for
  blog-based ads than for general web-based ads
How far down the tree will they go?
• Advertisers presently                                                                       Tech
  are moving below top-                                              Computing
                                                                                                          Green-
                                                                                                           Tech
  level to “mid-level                                                                        Bio-tech


  ontology”                                             Enterprise               Consumer
  for targeting                                         Computing                Computing



• As this market                              Cloud                  Servers &

  matures, it seems                         Computing                 Net-Ops


  they’ll keep
  driving down                     Cloud
                                  Storage
                                                                 Cloud SaaS                  Cloud PaaS

  the tree
                                                                      Google
                                                                                        This is going to break the
                         AWS
                        Storage                Dropbox                 Cloud
                                                                      Storage
                                                                                        “classifier” approach to
                                                                                        targeting, in favor of more
              AWS                        AWS                                            scalable approaches (can you
            Storage                     Storage
            Tool Kits                 Integrators                                       build a 1-million node
                                                                                        classifier tree, which morphs
                                                                                        daily?)
Part Two

 What makes a blog post
 get shared more (or less)
on various social networks?
The case study
Measured two hundred blog posts from leading
bloggers, by these criteria:
  – Length of post
  – Estimated grade level of post
    (6th grade, 7th grade, etc.)
  – Number of:
     •   Tweets
     •   Facebook shares
     •   LinkedIn shares
     •   StumbleUpon’s
     •   Google+1’s
How grade level was established:
           a voting engine
Implemented several formulas
established in the literature   Formula #1
                                             #2
Updated the vocabulary lists                      #3
where applicable                                       etc….


Discarded the high and low

Took a weighted average of
the remaining scores
(weightings tuned manually)
Effects found: post length
We all know that, in general, writing a longer text can turn out worse than writing less:
          Long version:


                                                 Short version:
Effects found: post length
• In posts ranging from 100 to 600 words in length,
  there is more social media amplification as the
  posts get longer
• But this effect tapers off in the 600-1200 word-
  length range
• For posts longer than 1200 words, the effect
  reverses, i.e, adding more words seems to hurt
  amplification
• The above pattern held across all the social
  networks measured
Effects found: grade level
• Generally the grade level on FM’s network
  was about a grade-and-a-half higher than
  the Internet average, sometimes more
• Taken en masse, the amplification level of
  posts did not correlate strongly with grade
  level
• However, on closer inspection, we saw that
  different audiences with opposite
  preferences were cancelling each other
  out
• The biggest contrast was between
  Facebook-sharers and Linked-In sharers
Effects found: grade level
          Facebook vs. LinkedIn
• Facebook shares, especially on posts longer
  than 600 words, were inversely correlated
  with grade level
• LinkedIn shares, especially on posts shorter
  than 1200 words, were positively correlated
  with grade level
Effects found: grade level
                 Summary
• Grade level works together with post-length
  to affect amplification with some audiences
• Facebook sharing is weak on longer posts
  unless they are at a lower grade level
• LinkedIn sharing is weak on shorter posts
  unless the writing is at a higher grade level
• Googlers and Stumblers and Tweeters lie at
  various points in between these extremes
Finding the sweet spot
The “sweet spot” would
appear to be:
• Posts between 600 and
  1200 words in length
• Written at a slightly
  higher-than-average
  (but not too high) grade
  level
Finding the sweet spot
• Posts in the “sweet spot” get the best overall
  amplification – avoiding a “penalty” from any of
  the audiences measured

                               600                 1200
                               Words               words
       amplification




                       4th grade       8th grade           12th grade

• Caveat: this was a limited sample and a broader study is required
  to validate these early results
Contact
Tim Musgrove
E-mail: tmusgrove@federatedmedia.net
Twitter: @tmusgrove
http://tech.federatedmedia.net/
http://about.me/tmusgrove
http://www.slideshare.net/TimAtFM

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Lessons learned from applying semantics to blogs

  • 1. Semantics & Blogs Lotico San Francisco Semantic Web Meetup Hosted by Federated Media Publishing August 8th 2012 Tim Musgrove Chief Scientist, Federated Media Publishing ©2012 Federated Media Publishing, Inc. All Rights Reserved.
  • 2. Who is FM? Founded in 2005 to help hundreds of high-quality independent publishers band together to earn sponsorship and ad revenue Now a top-ten US audience (comScore) and growing fast Historically: have paid out well over $100 million to our authors and publishers John Battelle http://FederatedMedia.net
  • 3. A couple of lessons I’ve learned about semantics & blogs 1. With display ads on blogs, you need semantics even more so than with a general audience 2. Higher level semantic features, such as reading level, can predict how much and where a blog post will be shared in social media
  • 5. An open secret • Supply-side advertising players (including content networks like FM) often don’t like targeting to be too focused • Why not? • Because the math isn’t nice to them Let’s see that…
  • 6. Ouch……. To sum up: Broad targeting $1,400,000 increases both CPMs and sold inventory, but…. $1,200,000 Narrow targeting $1,000,000 brings a sharp decline in sold $800,000 inventory $600,000 So, even though it has a higher CPM, narrow $400,000 targeting isn’t done much. $200,000 $0 Run-of-network Broad targeting Narrow targeting
  • 7. Is there another way to implement this? • Q: What’s the one case when narrow targeting can have the effect of expanding the inventory purchased by the advertiser, instead of shrinking it? • A: When it makes the advertiser comfortable going outside their usual content category Let’s see that….
  • 8. Typical buy pattern (without conversation targeting) Suppose: Advertiser comes to FM w/a “cloud computing” campaign. This is what their buy usually looks like: Tech Finance Sports $ $ $ $ $ $ $ $ $ $ $ $ $ Government & Lifestyle Small Business Law
  • 9. Modified buy pattern (with conversation targeting) But when the advertiser learns about Conversation Targeting, this is what their buy starts to look like: Tech Finance Sports $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Government & Lifestyle Small Business Law $ $ $ $ $ $
  • 10. Another implementation technique : Target conversations, not topics • What’s the difference? – Topic = a particular theme of subject matter – Conversation = a cluster of related topics comprised of various themes • Results: simplicity for advertiser, and way more inventory! • Let’s see an example….
  • 11. The Small Business Conversation (just a subset of the topics) affiliate marketing facebook marketing series online advertising small business week better business bureau family business payroll tax social entrepreneurship business advice family businesses product marketing social media marketing business succession planning franchise association quickbooks startup catalyst center for entrepreneurship franchise business review referral engine startup company chamber of commerce franchise consulting rieva lesonsky startup magazine customer service franchisee association ryan hanley startup weekend dell small business franchisee of the year s corporation susan payton digital marketing global entrepreneurship week sba 504 loan tj mccue direct-response marketing guy kawasaki search marketing toilet paper entrepreneur duct tape marketing ivan walsh small biz tech tour twitter marketing entrepreneur corner linkedin small business book awards u.s. chamber of commerce entrepreneur of the year marketing management small business expo viral marketing entrepreneurs marketing strategy small business influencer viral video marketing entrepreneurs roundtable multi-level marketing small business jobs bill yahoo small business facebook marketing national small business week small business trends young entrepreneur council
  • 12. Does it work? • Aligned CTR: 49% higher than broad targeted ads • Global CTR (including non-aligned): still 39% higher than broad targeted ads – “Aligned” means the subject matter targeted has an obvious connection to the ad campaign. Occasionally this isn’t the case!
  • 13. Exceptional lift in CTR This charts the first 50 campaigns we put through Conversation Targeting at FM 0.70% 0.60% RED: the industry standard CTR YELLOW: the typical CTR for the parent category in FM (Sports, Business, etc.) 0.50% BLUE: the CTR attained by Conversation Targeting at FM 0.40% Channel CTR DFA-IB CTR 0.30% CT CTR 0.20% 0.10% 0.00%
  • 14. Exceptional lift in CTR CT usually outperforms the channel it is in. 0.70% 0.60% 0.50% 0.40% Channel CTR DFA-IB CTR 0.30% CT CTR 0.20% 0.10% 0.00%
  • 15. The exception that proves the rule CT rarely underperforms the channel it is in. The few exceptions are unaligned campaigns 0.70% An unaligned 0.60% campaign is, for example, a car ad 0.50% targeted to art, museums, fashion 0.40% Channel CTR DFA-IB CTR 0.30% CT CTR 0.20% 0.10% 0.00%
  • 16. The blog audience dilemma • A network like FM’s – communities that are passionate about a common interest – presents a dilemma to advertisers • One the one hand, it represents a denser concentration of influencers and thus is desirable for advertisers • On the other hand, this type of audience may react differently to advertising – They sometimes can be seen to engage more in endemic, conversational material…. – And less with conventional display ads (if targeted using only conventional methods)
  • 17. Two ways that FM resolves the blog audience dilemma 1. FM encourages advertisers to utilize content-rich, conversation-oriented marketing pieces, e.g. sponsored content series, etc. 2. For display advertising, FM encourages advertisers to use “Conversation Targeting” to make sure their ads fit better into the specific conversation happening on a blog
  • 18. Success of CT in the blog audience CT can lift up audience engagement from below the norm, to above it 0.70% 0.60% 0.50% 0.40% Channel CTR DFA-IB CTR 0.30% CT CTR 0.20% 0.10% 0.00%
  • 19. Lesson learned • Those who supposed that avid blog readers are necessarily more adverse to clicking on ads than the average internet user, were not quite right • It turns out, when the ads are made really relevant via semantic targeting, the CTR’s pop right up – even above Internet averages • But it means you need semantics even more for blog-based ads than for general web-based ads
  • 20. How far down the tree will they go? • Advertisers presently Tech are moving below top- Computing Green- Tech level to “mid-level Bio-tech ontology” Enterprise Consumer for targeting Computing Computing • As this market Cloud Servers & matures, it seems Computing Net-Ops they’ll keep driving down Cloud Storage Cloud SaaS Cloud PaaS the tree Google This is going to break the AWS Storage Dropbox Cloud Storage “classifier” approach to targeting, in favor of more AWS AWS scalable approaches (can you Storage Storage Tool Kits Integrators build a 1-million node classifier tree, which morphs daily?)
  • 21. Part Two What makes a blog post get shared more (or less) on various social networks?
  • 22. The case study Measured two hundred blog posts from leading bloggers, by these criteria: – Length of post – Estimated grade level of post (6th grade, 7th grade, etc.) – Number of: • Tweets • Facebook shares • LinkedIn shares • StumbleUpon’s • Google+1’s
  • 23. How grade level was established: a voting engine Implemented several formulas established in the literature Formula #1 #2 Updated the vocabulary lists #3 where applicable etc…. Discarded the high and low Took a weighted average of the remaining scores (weightings tuned manually)
  • 24. Effects found: post length We all know that, in general, writing a longer text can turn out worse than writing less: Long version: Short version:
  • 25. Effects found: post length • In posts ranging from 100 to 600 words in length, there is more social media amplification as the posts get longer • But this effect tapers off in the 600-1200 word- length range • For posts longer than 1200 words, the effect reverses, i.e, adding more words seems to hurt amplification • The above pattern held across all the social networks measured
  • 26. Effects found: grade level • Generally the grade level on FM’s network was about a grade-and-a-half higher than the Internet average, sometimes more • Taken en masse, the amplification level of posts did not correlate strongly with grade level • However, on closer inspection, we saw that different audiences with opposite preferences were cancelling each other out • The biggest contrast was between Facebook-sharers and Linked-In sharers
  • 27. Effects found: grade level Facebook vs. LinkedIn • Facebook shares, especially on posts longer than 600 words, were inversely correlated with grade level • LinkedIn shares, especially on posts shorter than 1200 words, were positively correlated with grade level
  • 28. Effects found: grade level Summary • Grade level works together with post-length to affect amplification with some audiences • Facebook sharing is weak on longer posts unless they are at a lower grade level • LinkedIn sharing is weak on shorter posts unless the writing is at a higher grade level • Googlers and Stumblers and Tweeters lie at various points in between these extremes
  • 29. Finding the sweet spot The “sweet spot” would appear to be: • Posts between 600 and 1200 words in length • Written at a slightly higher-than-average (but not too high) grade level
  • 30. Finding the sweet spot • Posts in the “sweet spot” get the best overall amplification – avoiding a “penalty” from any of the audiences measured 600 1200 Words words amplification 4th grade 8th grade 12th grade • Caveat: this was a limited sample and a broader study is required to validate these early results
  • 31. Contact Tim Musgrove E-mail: tmusgrove@federatedmedia.net Twitter: @tmusgrove http://tech.federatedmedia.net/ http://about.me/tmusgrove http://www.slideshare.net/TimAtFM