Main point(s): Tieto is a good partner for developing innovative services
MOST COMMON WORD: TIME TO MARKEt
Payment Cards are no Longer a Piece of Plastic
Nordic Card Markets conference | 19 th of January 2011 Payment Cards are no Longer a Piece of Plastic; Welcome to the New Digital Economy
plastic = “legacy interface for accessing the payment enabler”
Agenda Johan We are in the epicenter of changes Front Office innovation by whom? Nordics leading the way Welcome to the world of Tieto
Our biggest business area: Telecom R&D Our 2nd biggest business area: Financial Services Experts in Digital Business Transformations ≈ 4 00 institutions are using our Card Suite
Hello, I’m Johan. Twitter OpenID The Long Tail Sailing & Skiing Gary Hamel India Perpetual Beta Transitive t rust Transparent Government Archipelago Creative Destruction Facebook Innovation Workshops Digital Natives Near Field Communication Digital Customership New Way of Work Amazon.com & Kindle Next Step in Banking The New Digital World Multi-channel Social Media & Enterprise 2.0 Uplifting Service Experiences iPad Sheraton
… and why are we not utilizing the data? mint.com
Lars; my personal banker. ” The main reason we have a bank is to get rid of the transaction costs for card payments.” Jörgen Wennberg CEO, Ica Banken
New actors entering the Payments ecosystem e.g. speakers at this conference: IKEA, Nokia and TeliaSonera Next year: Google, Paypal, Apple? Phone book: Matti Meikäläinen Maria Maija Mainio Jussi Juonio Paul Sminth Select Cancel SMS E-mail Money MMS
Johan prediction #23: during 2011 Apple will transform your iTunes account to a NFC based payment ecosystem… iTunes.com
Banks core business excellent performed; e.g. transactions, risk management and trust… … but what about front office innovation?
Banks are not good at front office innovation (anymore)
Maybe we should focus on what we do the best? Simplified Payments Value Chain BACK OFFICE INDUSTRIALIZATION More efficiency Optimized processes Seek volumes Self service Increased STP FRONT END INNOVATION Customer focus Channel development Partnerships Time-to-market Flexibility
Here is a key message today: The future of financial services and payments will most definitely be bank enabled , but not necessarily bank driven . We need to allow for innovative external services, support the good ones and copy the best.
What's your role in the emerging new payments ecosystem? Decision point: will your bank be a processing house or an innovation powerhouse. In 2011 it´s time to decide.
Other great coffee subjects: We have some exciting demos at the Mobile World Congress next month Our Card Suite Our experience in NFC Front Office Innovation Partner in driving innovation
/welcome to the world of Tieto <ul><ul><li>Johan Löfmark </li></ul></ul><ul><ul><li>Business Advisor </li></ul></ul><ul><ul><li>Tieto Corporation </li></ul></ul><ul><ul><li>+46702754829 </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul>Continue the conversation on tieto.com/blogs and @TietoFS