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Right IaaS, Right Cloud Provider: Four Best Practices to Help You Decide

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Thinking about offering cloud services? The best option might be to partner, especially if you're an MSP, SI, or VAR. Learn how to choose the right cloud vendor by watching this webcast. …

Thinking about offering cloud services? The best option might be to partner, especially if you're an MSP, SI, or VAR. Learn how to choose the right cloud vendor by watching this webcast.

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  • 1. Sponsored by:Right IaaS, Right Cloud Provider: FourBest Practices to Help You DecideMay 9, 2013
  • 2. WelcomeJoe Panettieri, Editorial DirectorNine Lives Media, a Divisionof Penton MediaE: Joe@NineLivesMediaInc.comT: @JoePanettieri
  • 3. What We’ll Cover• A look at the cloud services market• How cloud services can fit into VARs’, SIsand MSPs’ sales strategies• What to look for when choosing a cloudprovider• Your questions throughout
  • 4. Cloud Services: A GrowingRevenue StreamTop cloud services offered by MSPs,according to the 2013 MSPmentor 501:•Infrastructure as a Service, 66%•Platform as a Service, 37%•Software as a Service, 71%Participants in the 2012 Talkin’ Cloud 100:•VARs with cloud expertise, 42%•MSPs with cloud expertise, 58.9%
  • 5. Please WelcomeKen CavallonVice President, BusinessDevelopment & AlliancesTier 3Richard SeroterProduct ManagerTier 3
  • 6. Tier3.comconfidentialWhat We DoInfrastructure asa ServiceScalableElasticPay As You GoVMware vSphere 5Platform as aServiceWeb Fabric, built onCloud FoundryCloud Foundry CoreCompatibleAdvancedManagementServer AdministrationOrchestrationMonitoring & SchedulingBack Office SupportAPIManaged ServicesProfessional Services
  • 7. Backed by Leading VCsBacked by Leading VCs; $18.5M from IntelCapital, Ignition & MadronaCloud InnovatorFounded in 2006 with secure multi-tenantcloud as vision; HQ in Bellevue, WA.Growing Footprint9 nodes across the US, Canada, UK andmainland EuropeProven Results100+ enterprises trust the Tier 3 enterprisecloud platform for their businessPowered by 9 Data CentersAround the Globe
  • 8. Tier3.comconfidentialBluelockGoGridJoyentSoftlayerOVHFujitsuDellVirtustreamRackspaceCSCDimension DataTerremarkSavvisTier 3niche players visionarieschallengers leadersAmazon Web Services2012 Gartner Magic Quadrant for Cloud IaaSTier 3 is a “Visionary”“Combines a good set of featureson a well-engineered platform,with an easy-to-use self-serviceportal”“Its core architecture andsoftware platform containsubstantial custom engineering ofits own, and it has an innovativeand ambitious road map”“An exceptionally strong SLA”ABILITYTOEXECUTECOMPLETENESS OF VISIONGartner, October 2012. Copyright Gartner, reprinted with permission by Tier 3
  • 9. Tier3.comconfidentialChannel & Cloud ComputingFeature Amazon MicrosoftAzureRackspace Salesforce.com Tier 3IaaSAPIsAccountManagementHierarchies &BillingBuilt-inOrchestrationRebrandingGlobal DataCentersPaaSTier3.comconfidential
  • 10. Polling QuestionHow do you currently offer cloud IaaS toyour customers?A. We don’t but we’re actively seeking achannel-friendly optionB.We offer Amazon (or other solution) andhave no plans to expand our offeringsC.We offer Amazon (or other solution) butwe’re seeking other channel-friendlysolutionsD.No plans to offer cloud IaaS in 2013
  • 11. Best Practice #1: Native Support forComplex Environments• What type of hard drive, processor andnetworking gear does the cloud serviceprovider support?• What is the resilience of each layer? Highresilience equals high availability• Where is the data going to live? Is itprotected in isolated instances?• Will the cloud serve as an extension ofyour customer’s on-premise network?
  • 12. Best Practice #2: Value-AddedServices Opportunities• Are the “orchestration” services complexor easy to integrate?• Can you build complex environments withthe tools available?• Can you build an enterprise environmentstore?• Can you build on existing Exchange orSharePoint orchestration templates?
  • 13. Best Practice #3: SeamlessBack-Office Functionality• Does the provider support accounthierarchies for billing and reporting?• Does reporting enable usage tracking andthe ability to add in up-sell charges?• Does reporting enable customer resourcelimits and other sophisticated policymanagement/governance?
  • 14. Best Practice #4: White-Labeland Rebranding Capabilities• Can you customize the in-productexperience, beyond the end user portal?(E-mail templates, knowledge base,privacy base, etc.)• Can you add links to existing helprepositories?• Good rebranding allows you to have yourown cloud without building your owncloud!
  • 15. Be Ready for the Future of the Cloud• Platform as a Service• Other upcoming cloud technologies
  • 16. Tier3.com16 confidentialComputeServersNetworkingBandwidth CDN Direct ConnectFirewalls Load Balancing VPNCloud Management (Self-Service)Account ManagementAPI BlueprintsGroups Maintenance Mode MonitoringSchedulingStorageBlock Storage DR/BCServicesDNS Site Redirect SMTP RelayWeb FabricProducts & Services
  • 17. Tier3.com17 confidentialTier 3 Cloud Services: Value PropositionArchitected forthe EnterpriseAdvanced ITManagementFlexible OptionsHigh performanceIntegrated, all-in-onecapabilitiesGlobalReliableSecureCloud management(self-service)Cloud orchestrationAutomated serveradministration &monitoringIntuitive portalCustom serversData sovereigntyApp portabilityManaged servicesProfessional services
  • 18. Ask the ExpertsRichard SeroterProduct ManagerTier 3Ken CavallonVice President, BusinessDevelopment & AlliancesTier 3
  • 19. Get a Demo of Tier 3’s ResellerEditionOffer Enterprise Cloud Services in Dayswww.tier3.com/lp/resellerReseller Hotline: 1.877.388.4373 x862@tier3Ken Cavallonken.cavallon@tier3.com@KenCavallonRichard Seroterrichard.seroter@tier3.com@rseroter
  • 20. Our Next Channel Expert Hour WebcastDate: May 16Time: 11:00 a.m. PT/2:00 p.m. ETTopic: Secrets to double-digit BDR RevenueGrowthRegister: mspmentor.net/events
  • 21. Nine Lives Media ContactsEditorialJoe Panettieri, Editorial DirectorE: Joe@NineLivesMediaInc.comT: @JoePanettieriSponsorshipAmy Katz, PresidentE: Amy@NineLivesMediaInc.com