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  • 1. CASE STUDYThe KAEFER Project ManagementQualification Program (PMQ)... an international success story The KAEFER Project Management Qualification Program offers systematic training for our project managers and project team members. It will enable our project people to execute their projects according to a global KAEFER-standard compatible to the international established standards of the Project Management Institute( PMI) — Peter Hoedemaker, CEO —
  • 2. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 2 Challenges Objective: A growing and dynamic Global Player Better Projects! Insulation is one of the most important techniques to The PMQ was established to instill the principles of increase energy efficiency. As the threat of climate optimised project management from preparation and change becomes real and growing global competition planning to final delivery. forces businesses in all industries to preserve energy in It aims to develop the knowledge of all project managers order to cut costs, KAEFER’s services in the field of and project team members on an internationally insulation are met with great demand all over the world. respected level. It also stresses the importance of For a family-owned, over 90 years old tradition-oriented seamless cooperation, not only between different company, rapid growth across various continents KAEFER units but also in terms of interaction with client constitutes a significant challenge. structures. The following compulsory objectives of the PMQ were Required: identified: Outstanding project management Development and implementation of a KAEFER worldwide project life cycle in order to reach best As the projects around the world become larger and practice project management. more complex, high-quality project management becomes ever more crucial. And, ultimately, only • Ensure customer satisfaction by professional project outstanding project management will help the clients to management. meet their objectives, so that KAEFER remains at the • Significantly improve productivity and project margins forefront of the insulation business. through enhanced project management performance. takes place in the training workshops, led by internationallyHow to… : experienced but local trainers in currently 12 countries. BothThe Project Management Qualification the e-learning and the workshops are operated in the localProgram (PMQ) language of the learning group. High level education and certificationThree levels, nine modules After having successfully passed one level of the PMQ, participants gain 15 -30 European Credit Points (ECTs) at theThe KAEFER PMQ comprises three qualification levels. University of Oslo or Lille.It is accredited by the Project Management Institute(PMI) ( Further there is the opportunity to apply for the exam for the international certificate “Project Management ProfessionalBlended learning (PMP®)” once the modules on Level 3 have been successfullyThe program is based in the principles of a blended finished.learning approach – standardized eLearning modules in Approved by the PMIcombination with local classroom trainings. Roughly50% of the program content has to be completed via In 2009, the KAEFER Project management Academy becameeLearning. The practical application of the newly an official training provider (Registered Education Provider).acquired knowledge, considering local needs and laws,
  • 3. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 3 On a regular basis, it co-ordinates all activities concerningSuccess: the program and takes decisions on a strategic levelKey success factors for the productive Modularity of the programroll out of the program The PMQ was tied to KAEFER’s requirements. The nine different modules cover all aspects of project managementCommitment of Top Management at KAEFER. The three levels of the program reflect the project management maturity required from theCEO and Management Board fully support the PMQ and are participants, according to their individual tasks and positioncommitted to implement better project management at at KAEFERKAEFER. Blended Learning approach with eCoachStakeholder involvement The participants are never left alone in their self studyingFrom the beginning, all relevant stakeholders were involved phase – an eCoach is always available to support them. Thisto define the content according to requirements and is especially valuable to reduce the fear of entering the newrelevance of each specific country and the overall company learning environment which an eLearning-course representsstrategy: Global education providersA project management Expert Group was founded,consisting of project management professionals from The training providers (Tiba Management Consulting andKAEFER’s different affiliates. The Expert Group reviews Metier Academy International) were carefully chosen forthe learning content of the program on a regular basis their methodological and international experience andand makes sure the program fits into the overall project their global organizational services in deployment andmanagement structures at KAEFER. It recommends further control of both blended learning curricula and global trainersteps and changes. assignments. All trainers are locals who not only speak the local language but understand the culture.The Steering Committee consists of representatives ofKAEFER, Metier Academy and Tiba Management Consulting.The KAEFER project management and development program (KAEFER PMQ) Certification Exam PMP Prep Course PMP (5 days) Level 3 Modul H Modul G Modul I Contract and claim Project Management Exam Project Governance Level 3 negotiation techniques Leadership @ KAEFER (2 days) 10 ECTS (2 days) (3 days) Project Assignment – Case Study Level 2 Modul D Modul C Modul E Modul F Project Risk Risk, Claim and Organizing and Exam HSE in Projects Level 2 Management Contract Management Leading Project Teams (eLearning + 1 day) 15 ECTS (eLearning) (2 days ) (eLearning + 1 day) Level 1 Modul A Modul B Modul C Kick Essential Essential Project Applied Project Applied Project Exam Off Project Management Planning and Management Level 1 Management @ KAEFER Control @ KAEFER 5 ECTS (eLearning) (1 day) (eLearning) (2 days) Workshop eLearning Exam
  • 4. CASE STUDY – The KAEFER Project Management Qualification Program (PMQ) 4Continuous evaluation of the implementation OutlookMost important for the success of PMQ is implementation Project Management Communityand change of behavior. To ensure that outcome, theprogress of implementation is continuously evaluated and The cooperation between KAEFER and its partners worksmeasured on participant level as well as on management remarkably well, showing that the intense planning andlevel. selection process paid off. As a consequence of these successful L&D initiatives, the following future actions are inTransfer into Practice: progress:Implementation of improved project management in an Establishment of a KAEFER communication and knowledgeorganization is a multi-dimensional continuous development. exchange platform for project managers.The PMQ takes care that the human dimension is providedwith knowledge as well as social and methodologicalcompetencies. PMQ WorldwideBetter projects can only be achieved by better project Current international roll-out of the PMQ:managers!BenefitsChange in progress…• High awareness of project management within KAEFER• Level of Project management skills has tremendously risen• High satisfaction of the PMQ delegates• Project Life Cycle has been implemented• High interaction and exchange of expertise between project leaders of different countries This project was realized from the business division Tiba• Rise of a “common PM language” worldwide Campus, specialized in Blended Learning.Tiba Managementberatung GmbH Your contact Visit our website www.tiba-campus.deElsenheimerstr. 47a Gabriele Ammon80687 München Head of business division Available Brochures:Telefon 089 / 893161-0 Tiba Zert and Tiba Campus Tiba Blended Learning +49 89 89 31 61 – 51 Tiba PMI Tiba Training Brochure