It’s always more beautiful when integrated. INTEGRATING DIGITAL MARKETING: THE 20 RULES mahesh@ pinstorm.com ∫

25 years. Almost as many media. FCB, Grey, Ogilvy, Channel V, Pinstorm. Print, TV, Radio, Outdoor, Display, Search, Social and more. INTEGRATING DIGITAL MARKETING: THE 20 RULES mahesh@ pinstorm.com ∫

Like the seasons, media comes and goes. Newspapers, Radio, TV and Digital. Digital: Orkut, Facebook and Twitter. 1 ∫

The pace of change is increasing. As are your challenges. Insist your partner keeps up – for your own sanity. 2 ∫

The larger you are, the less you can afford to miss focus. Or manage many vendors. Let your partner manage focus. 3 ∫

Every specialist becomes obsolete. What do you do when yours does? 4 ∫

Digital’s bigger than you think. 65m on net, 375m on mobile. 16m on Orkut, 7m on Facebook, 0.5m on Twitter. 10 hours a day. SEC A, B+. Bigger than English TV on key demos. 5 ∫

It all starts with your consumer. Where are they? On digital? How many and how much? 6 ∫

Find their path online – and follow it . Awareness? Interest? Desire? Action? 7 ∫

No one medium outperforms others. No army uses just 1 weapon. Use the right mix of all. 8 ∫

On building awareness and branding. Display ( CPI not CPM),Contextual, Social, SEO, SMM, ORM 9 ∫

On generating interest. Search ( CPUV not CPC), Contextual, CPUV display, Mobile, ORM. 10 ∫

On increasing desire. Landing pages, microsites, CPQL , social, review sites, mobile web 11 ∫

On catalysing action. PerfectLandings, CPLV/CPA , SMS, Call, Chat, Call Center, Analytics 12 ∫

Be a master of all trades. Or a jack. Be media-agnostic. Focus on audience, message. Not on medium. 13 ∫

Compensation determines incentive. Commissions -> paid media. Retainers -> social. Performance pay. 14 ∫

Structure for integration, not division. SEO, SEM, Display, Virals, Mobile, Social etc are not departments . 15 ∫

Visibility: on doing better SEO. On-site: Flash, Tags, Maps, Copy, Age, Freshness. Off-site: In-bound links, PR plan, directories, High PR pages 16 ∫

Reach: on doing better SEM. Words: Long-tail, Fresh Bids: Lower now, CAT / SCAT Ads: 1 per word / page, languages Landing pages: Relevance, SEO, site not page Tracking: don’t use GA, try new stuff 17 ∫

Impact: on doing better display. Size: Own the page Construct: Movement better than still Message: Intrigue, don’t just inform 18 ∫

Buzz: on doing better social media Identity: Your own, don’t fib. Character: Fit in before you try stand out. Message: on network. Blogs: own and others. Facebook, Orkut: Apps and fans Twitter: Deserve to be followed. 19 ∫

Integrate: make small look big. Small can be nimble – move faster than others. Look bigger to customers and prospects. For far less money than the big guys have. 20 ∫

Integrate with peace. Nothing to lose but your inhibitions. 0 ∫

One quick case. ∫

151 responses ∫

151 responses ∫

An astounding 46% would change! ∫

Most didn’t seem to need/use VAS ∫

Perception of strengths ∫

Perception of weaknesses ∫

What is of value to them? ∫

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Abhishek and the minister. ∫

Social Media Optimization is a set of methods for generating publicity through Social Media, Online Communities and Community Websites. Blogs Forums Video/Photo Sharing websites Communities Social Networking Sites Thus, focus is on driving traffic from sources other than Search Engines Virtual Reality – Second Life ∫

Social Media Optimization is a set of methods for generating publicity through Social Media, Online Communities and Community Websites.

How did we promote this? ∫

SEM: ∫

SEO ∫

Contextual Advertising ∫

On Yahoo! Answers ∫

On Digg.com ∫

Blog marketing We created a blog at myidea4india.wordpress.com to showcase the top ideas that were voted for on the myIdea website. We use the blog to bring to the fore what we thought were some of the best ideas. We elaborate on the issues the myIdea represented and asked users to vote accordingly. This is another way for our TG to find us. ∫

On Twitter ∫

Viral: ∫

∫ Contextual Display

Contextual Display ∫

Apps: Google, Facebook, Orkut ∫

Pay-for-performance ∫

Integration results: Catching up with Jaagore as the most consumer-involving campaign in India. 3 weeks vs 12 months Only online vs crores on TV Queries from advertisers to use it as a platform for ads ∫

Catching up with Jaagore as the most consumer-involving campaign in India.

3 weeks vs 12 months

Only online vs crores on TV

Queries from advertisers to use it as a platform for ads

Integrate and rule the world. There’s no limit to how big you can get. ∫ INTEGRATING DIGITAL MARKETING: THE 20 RULES mahesh@ pinstorm.com ∫

∫ Questions? Answers? SMSes? INTEGRATING DIGITAL MARKETING: THE 20 RULES mahesh@ pinstorm.com ∫