Youthline began in 1970 to address the fact that many young people were not accessing existing health and social services. It was designed as a way to support and refer young people and their familiesFrom the beginning Youthline involved young people in leadership development programmes and they acquired skills so that they give back to the community effecting create positive change
Youthline Today Six Key Service Areas: Counselling services Early intervention Youth work servicesYouthline has Leadership and Workforce Developmentover 60 full time Research and Policy developmentstaff and 400 Social Enterprise activitiesvolunteers acrossthe country Our work is guided by the Youth Development Strategy Aotearoa, best practice research and nearly 40 years experience.
What makes Youthline unique?Forty years experience working in the community sector andalongside governmentYouth development and volunteer involvement at all levelsModel of partnership and community developmentTechnology early adaptors - helpline, TXT counselling service,online toolsWrap around and youth centered approach to service delivery
About me...Responsible for all online applications – websites, onlinetools for staffPhone system – complex routing, callermanagement, reportingYouth info & promotions – advisory group, youthopinions, resourcesStatistics – understanding the datasets capturedCommunications – press releases, e-newsletters, social mediaDigital Strategy – where to from here?