30 Awareness Centres 29 Helplines 30 National Youth Panels 1 pan-EU Youth Panel Promote a safe and responsible use of the internet and mobile devices to young people. A European project by nature
Consortium of 31 education ministries Works with 100,000+ schools in EU Conducts 30+ projects for EC Empowers citizens via ICT
Insafe & EU Safer Internet programme 2009 to 2013 - €55 million on 4 key areas of action 1) ensuring public awareness 2) fighting against illegal content/tackling harmful conduct online 3) promoting a safer online environment 4) establishing a knowledge base .
An expanding network
Started in 2004 with 9 AC.
Today, 30 AC in Europe and beyond – Iceland, Norway and Russia.
2010: year of transition. From 19 to 26 helplines.
Existing helplines Helplines in the process of being set up
Safer Internet Day 8 February 2011 « It’s more than a game, it’s your life » SID committees in 35 non-EU countries
What is a Safer Internet centre? Helpline Hotline Youth panel Info & practice sharing Campaign implementation Impact assessment For report/take down of illegal content Consult young users to customise campaigns, promote peer advocacy Info & advice to young people (& parents/teachers Co-funded by EC
Sectors cooperating within Insafe?
A Systemic Approach
Each element impacts the others within the network
AC, HL, YP and HT work together towards the same objective and constitute an organisation, the SIC.
No seamless service possible without this cooperation.
Within this system, Insafe’s role:
Facilitate and strengthen interactions.
Ensure a common framework of standards/principles.
A Learning Community
Learning from each other and building knowledge together is central to the existence of the network.
What Insafe does:
facilitates innovation and collaboration through common tools (online community), resources, monthly meetings (general training meetings, specific clusters), regular bulletins;
promotes knowledge-building and best practice transfer : mentorship programmes, resources cluster meetings…
enhances synergy and visibility ;
produces European added value .
Online professional development
Role of the Insafe coordinator towards the Helplines
provide knowledge-building support to keep helplines updated with the latest news/trends
ensure a seamless service by fostering the development of common principles, standards and guidelines;
track trends through helplines statistics in order to adapt training to emerging needs and implement preventive measures whenever possible;
listen carefully to young helplines customers.
Helplines at the frontline of online safety issues Heavy increase in the number of IT-related contacts (relationships, bullying, threats…). See report The Children, BRIS and IT, 2010.
The online dimension
What does that mean to be online?
Use the power of the web 2.0 to provide additional communication channels for children: email, chat, forum…
Set up an attractive and informative website.
Conduct innovative communication campaigns (e.g. organisation of competitions on video sharing platforms, presence on SNS) .
Create online tools (e.g. interactive and participative platform on video games in France with tests & advice)
New threats have emerged and need to be addressed:
Misuse of pictures/videos: 35 hours of video uploaded each minute to YouTube, 73% of under 2 year-olds have a digital presence in EU5 (UK, France, Germany, Italy & Spain)
Privacy / data protection on SNS
No single approach relying on a single set of actors can address the challenge in the evolving environment that is the internet.
Internet = system for change and response, feedback and transformation.
To ensure real impact Insafe evolves along with the internet, meeting new trends and incorporating new practices within a learning community.