UX as Knowledge Work

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Slides from a guest lecture I presented at the UX Immersive class at General Assembly.

Published in: Technology, Education

UX as Knowledge Work

  1. Thomas Wendt Surrounding Signifiers @thomas_wendt thomas@srsg.co srsg.co UX as Knowledge Work A Few Things About UX You Won’t Learn from Practice Alone
  2. Thomas Wendt Surrounding Signifiers @thomas_wendt Thomas Wendt UX Strategist and Researcher Founder of Surrounding Signifiers, a strategy and design consultancy Background in continental philosophy, psychology, and literary theory
  3. Thomas Wendt Surrounding Signifiers @thomas_wendt http://img103.fansshare.com/pic12/w/non-celebrity/ 800/8520_jean_baudrillard.jpg “We live in a world where there is more and more information, and less and less meaning.” Jean Baudrillard
  4. Theory and Practice Thomas Wendt Surrounding Signifiers @thomas_wendt
  5. https://encrypted-tbn1.gstatic.com/images? q=tbn:ANd9GcQOhwmHeLp1TehynAG2U9WRkAaZQNvE_eFnnY6PoR_Ep56W http://beckysuewho.files.wordpress.com/2012/05/bw.jpg Theory? Practice?
  6. https://encrypted-tbn1.gstatic.com/images? q=tbn:ANd9GcQOhwmHeLp1TehynAG2U9WRkAaZQNvE_eFnnY6PoR_Ep56W http://beckysuewho.files.wordpress.com/2012/05/bw.jpg Both
  7. Theory thought disengaged frivolous virtual Thomas Wendt Surrounding Signifiers @thomas_wendt Practice action invested productive real Colloquially...
  8. Theory foundational Thomas Wendt Surrounding Signifiers @thomas_wendt Practice performative Traditionally...
  9. Theory foundational Thomas Wendt Surrounding Signifiers @thomas_wendt Practice performative Traditionally... Praxis informed action
  10. Thomas Wendt Surrounding Signifiers @thomas_wendt “Apart from inquiry, apart from the praxis, individuals cannot be truly human. Knowledge emerges only through invention and re-invention, through the restless, impatient, continuing, hopeful inquiry human beings pursue in the world, with the world, and with each other.” Paulo Freire
  11. Thomas Wendt Surrounding Signifiers @thomas_wendt Ancient Greeks Theory Practice Technology Design
  12. Thomas Wendt Surrounding Signifiers @thomas_wendt Ancient Greeks Theory Practice Technology Design Praxis
  13. Thomas Wendt Surrounding Signifiers @thomas_wendt http://uxmag.com/sites/default/files/uploads/evanswireframing/ globalcruise6.png
  14. Thomas Wendt Surrounding Signifiers @thomas_wendt http://beautifultrouble.org/wp-content/uploads/Beautiful%20Trouble/PRINCIPLE %20Praxis%20Makes%20Perfect/PR_Praxis%20Makes%20Perfect_Praxis
  15. Framing UX Thomas Wendt Surrounding Signifiers @thomas_wendt
  16. Framing UX Thomas Wendt Surrounding Signifiers @thomas_wendt Semiotics
  17. Thomas Wendt Surrounding Signifiers @thomas_wendt http://beautifultrouble.org/wp-content/uploads/Beautiful%20Trouble/PRINCIPLE %20Praxis%20Makes%http://cdn.grin.com/images/preview-object/document.
  18. Thomas Wendt Surrounding Signifiers @thomas_wendt “A linguistic system is a series of differences of sound combined with a series of differences of ideas.” Ferdinand de Saussure
  19. Thomas Wendt Surrounding Signifiers @thomas_wendt http://beautifultrouble.org/wp-content/http://fanart.tv/fanart/music/382f1005- e9ab-4684-afd4-0bdae4ee37f2/albumcover/all-eyez-on-
  20. Thomas Wendt Surrounding Signifiers @thomas_wendt http://beautifultrouble.org/wp-content/http://fanart.tv/fanart/music/382f1005- e9ab-4684-afd4-0bdae4ee37f2/albumcover/all-eyez-on- West side Urban culture Teenage rebellion Gangsta rap MTV Rural/suburban white kids Conspiracy theory
  21. Thomas Wendt Surrounding Signifiers @thomas_wendt UI tactical tangible signifier UX strategic conceptual signified So... ?
  22. Thomas Wendt Surrounding Signifiers @thomas_wendt UI tactical tangible signifier UX strategic conceptual signified So... Not that simple
  23. Thomas Wendt Surrounding Signifiers @thomas_wendt
  24. Framing UX Thomas Wendt Surrounding Signifiers @thomas_wendt Phenomenology and Embodiment
  25. Thomas Wendt Surrounding Signifiers @thomas_wendt “Intelligence and understanding are rooted not in the presence and manipulation of explicit, language-like data structures, but in something more earthy: the tuning of basic responses to a real world that enables an embodied organism to sense, act, and survive.” Andy Clark
  26. Thomas Wendt Surrounding Signifiers @thomas_wendt http://1.bp.blogspot.com/_tOjzP9CI7tE/STJi66aMyhI/AAAAAAAAAS4/ isVs8IugZJk/s1600/Martin+Heidegger,+Looking+Surprised,+scanned Design for Dasein
  27. Thomas Wendt Surrounding Signifiers @thomas_wendt http://absolutegalore.com/wp-content/uploads/2009/09/monkey-wrench- mini1.jpg
  28. Thomas Wendt Surrounding Signifiers @thomas_wendt
  29. Thomas Wendt Surrounding Signifiers @thomas_wendt
  30. Framing UX Thomas Wendt Surrounding Signifiers @thomas_wendt Psychoanalysis
  31. Thomas Wendt Surrounding Signifiers @thomas_wendt https://encrypted-tbn0.gstatic.com/images? q=tbn:ANd9GcSzBSsXw4M5nEcuU4lD8iTyyRw4QJj__s7D06gnoY- “If knowledge about the unconscious were as important for the patient as people inexperienced in psychoanalysis imagine, listening to lectures or reading books would be enough to cure him. Such measures, however, have as much influence on the symptoms of nervous illness as a distribution of menu-cards in a time of famine has upon hunger.” Sigmund Freud
  32. Thomas Wendt Surrounding Signifiers @thomas_wendt
  33. Thomas Wendt Surrounding Signifiers @thomas_wendt
  34. Research and Strategy Thomas Wendt Surrounding Signifiers @thomas_wendt
  35. Thomas Wendt Surrounding Signifiers @thomas_wendt restaurant pic http://zeospot.com/wp-content/uploads/2010/11/restaurant-design-with- champagne-bottle-the-mira-hong-kong-interior.jpg
  36. Thomas Wendt Surrounding Signifiers @thomas_wendt https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSayeL70_X- G92wLZ7jmQQrjCYw_yrK459O5oEtEBPVAkfhKkv5oQ
  37. Onward Thomas Wendt Surrounding Signifiers @thomas_wendt
  38. Thomas Wendt Surrounding Signifiers @thomas_wendt
  39. Thomas Wendt Surrounding Signifiers @thomas_wendt http://cdn.dottech.org/media/2013/02/nexus4.png
  40. Thomas Wendt Surrounding Signifiers @thomas_wendt data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQABAAD/ 2wCEAAkGBxQSEhQUEhQUFRUUFxQUFBQXFBQVFRUUFBQWFhUUFRQY HCggGBolHBQUITEhJSkrLi4uFx8zODMsNygtLisBCgoKDg0OGhAQGiwkHyQs LCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCwsLCws LCwsLCwsLP/AABEIALkBEQMBIgACEQEDEQH/ xAAbAAACAwEBAQAAAAAAAAAAAAADBQECBAYAB// EADoQAAEDAwIDBAkCBQUBAQAAAAEAAhEDBCESMQVBUWFxgZEGEyIy obHB0fBC4RQjUmLxM3KCkrIVQ//
  41. Thomas Wendt Surrounding Signifiers @thomas_wendt http://0.tqn.com/d/shoes/1/0/o/K/1/alexander_mcqueen_fashion_show_shoes.jpg
  42. Thanks Thomas Wendt Surrounding Signifiers @thomas_wendt Thomas Wendt Surrounding Signifiers @thomas_wendt thomas@srsg.co srsg.co

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