How To Tailor Your Resume For The Job You Are Applying For

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  • 1. How To Tailor Your Resume For The Job You Are Applying ForTodays seasoned professional possess a variety of skills and abilities that benefit the workenvironment. Corporate employees are expected to keep up with trends within their field of expertise.If you are fortunate your employer will pay for your education and training. As a result of increasedduties and cross-training many job seekers realize they can fill jobs outside of the title and industrythey have been working with for years.Recently I coached an individual that was having difficulty returning to the workforce after being laidoff 8 months ago from her job where she worked as a District Store Manager for a retail employer.Karen was 49 years old and had worked for over 20 years within the retail industry in some form ofmanagement capacity. She posted her resume on Monster and searched for jobs on Indeed but sheonly had one phone interview in the past 8 months. Her resume looked OK but when I asked her toprovide more details in her job duty section it was revealed that she had performed many job dutiesthat a corporate human resource generalist, recruiter and trainer does. She conducted interviews,provided training, negotiated and extended offers. She prepared and distributed payroll. She enjoyedthese H.R. RElated duties so we prepared a 2nd resume that highlighted all of her H.R. RElatedduties. The best place to highlight your specific skills related to the job that you are applying for is inyour summary which should always be listed right beneath your name and contact information. Yoursummary of qualifications is a very critical component of your resume, without it your odds of beingrecognized are diminished significantly. It was in the summary that Karen listed how many years shehad with preparing payroll, interviewing and training. She mentioned what kind of payroll software sheworked with, what type of interviewing techniques she used and the size of her audience that shetrained. In the summary specifics sell. Karen reposted her revised resume on Monster, created aLinkedIn account and applied to human resource related jobs via Indeed.com, within one week shehad three interviews for human resource jobs! Within two weeks of posting her new resume sheaccepted an offer with a major retailer to work within their human resources department. The offerpaid more than she ever earned as a District Manager and an added bonus her exhausting roadtravel requirements were eliminated. In Karens case she enhanced her human resources duties butapplied to H.R. Jobs within the retail field where she had many years experience.One of the keys to tailoring your resume for a specific job is know which skills you have that are ofvalue to the position/client. One of my human resource friends, Cindy, has a general version of herresume and a resume that she uses when she applies for jobs that require a recruiter that hasexperience finding Information Technology professionals. As a corporate recruiter consultant she hasinterviewed and on-boarded professionals for Sales and Marketing, Healthcare, Wireless andInformation Technology positions of employment. When she applies for an information technologyrecruiter position Cindy minimizes her background that involves recruiting Sales, Marketing,Healthcare and Wireless professionals and expands on her I.T. REcruiter experience. For her latestI.T. Recruiter resume she wrote a list of what are the most common questions she is asked in aninterview setting when applying to an I.T. Recruiter position. Upon reviewing her list she was able to
  • 2. answer many of the interview questions in listing those skills first and foremost in her resumesummary section. Cindy put in bold the areas she wanted the recruiter or hiring manager to be drawnto when reviewing her resume. If there is something that is very important for the reader to see shewill print it in bold red lettering. She also looked carefully at the key words listed within the jobdescriptions that appeal to her and incorporated as many key words as possible in her resumesummary and job description. To identify key words look for the specifics in the job description.Below you will see Cindys general Recruiter resume followed by her Information TechnologyRecruiter resume:Cindy ExamplelcandidateCindys contact information listed here...*successfully traveled to work on-site for duration of contracts as well as worked remotelySummary: 5+ years agency experience, 10+years Corporate Contract Recruitment experience withina matrixed environment. Sr. Talent Acquisition Specialist with over fifteen years of full-life-cycleinternal/external recruitment experience including developing and maintaining relationships with hiringmanagers to determining the best recruitment strategies. Serve as candidate advocate working toensure a world-class experience for all potential candidates. Able to thrive in a high-pressured,ambiguous environment. Experienced with UltiPro, Vurv, Recruitmax, BrassRing, Prohire, Raycats,Peopleclick, PeopleSoft, SharePoint, Behavorial interviewing, Web 2.0 recruitment processes,Outlook & Lotus Notes. Managed vendor relationships. Articles published on corporate recruitment -Western International Media & e-zines.Experienced sourcing and screening for the following: I.T., Sales, Marketing, Retail, Wireless,Healthcare, Government and Business professionals.Work History **All assignments were completed successfully, on-time, within budget.1999 - Present EXCELLENT Incorporation CompanyPrincipal - Corporate Contract RecruiterAka: Talent Acquisition ConsultantCLIENTS:IBMAs Recruitment Program Manager am responsible for managing exempt-level I.T. High-volumecandidate activity. Serve as front end to hiring partners. Qualify candidates, facilitate the interviewprocess, work closely with hiring executives to evaluate candidates and prepare offers. Also providedirection to dedicated sourcers for fulfillment of opening requisitions.September, 2010 - presentPress Ganey/South Bend, INResponsible for staffing I.T., Legal, Sales & Marketing departments for this leader for PatientSatisfaction Surveys. Source and Screen legal, sales, marketing and I.T. Professionals for positionslocated across the U.S.A. Coach managers on selection of hires. Prepare offers. Write and post jobdescriptions. Cold calling as well as utilizing major and niche job boards. Assist with theimplementation of company ATS, Ultipro. 5/10/10 - 10/27/2010 and 9/14/09- 12/17/09
  • 3. IMS -( I.T. Staffing Agency)/Huntington Beach, CAAssist this agency with staffing for: Architect, Management, Project Leader, Programmer Analyst,DBA, Developer, Systems Analyst, Software Engineer, Business Analyst, and other I.T. RElatedroles. Skills recruiter for: Citrix, SharePoint, SQL, LAN/WAN, DHCP, Lotus Notes Administrator,helpdesk, C#,.NET, IBM, Intel, migration, VB, Oracle DBA, MCSE, CCIE, PowerBuilder, XAML,WinForm, TCP/IP, C+, HIPAA, Scrum, Agile, Q.A. Analyst/Tester, MCP, J2EE, JDE and others.Extensive Cold- callingClients: Entertainment, Commercial, Automotive, Healthcare 1992 - (on/off support)T-Mobile USA/Cerritos, CA & Novi, MISource and screen for retail division. Roles responsible for filling include: Sales Engineer, AccountDevelopment Representative, Event Rep., and Technical Sales Support. Positions are spread acrossthe country. Partner with hiring managers to council on selection of candidates as well as constructionof offers. ATS: Vurv 3/5/07 - 8/26/07 and 8/8/08 - 1/5/09AT&T Mobility/Los Angeles, CASource and screen wireless sales professionals for the government division. Interact with H.R. HiringManagers and Applicants across the country. ATS: Peopleclick Offer process: Peoplesoft Corporatecommunity site for sharing information: SharepointAssist hiring managers with newly developed recruitment process due to AT&T acquisition of CingularWireless. Create and conduct phone screens. Review resumes in ATS and make recommendationsto hiring managers. Prepare and extend offers to candidates. Company was in M&A mode with U.S.Cellular"It is evident that Kelly has a passion for recruiting, and a confidence in her skills. This shows in theway that she approaches the recruiting challenges that are presented to her.I highly recommend Cindy for any recruiting position she will pursue in the future. She has been avery valuable resource on my team." Charlotte P - Associate Director Mobility Staffing 10/07 - 7/08Humana /Louisville, KYUsing ATS, RecruitMax (Vurv), job boards, internet, and referrals sourced a variety of healthcareinsurance professionals for exempt and non-exempt level positions of employment. Consult withhiring managers to determine specifications for role. Develop phone screens to determine intervieweligibility. Interview applicants face-to-face. Consult with hiring managers for selection of candidatesto extend offers to. Negotiate salaries for and with candidates.Extend offers verbally and in writing. Assist with mass hiring campaigns for various Humana locationsthroughout the United States. Utilize basic HTML coding.Was key contributor for two week hiring initiative of 20+ Frontline Leaders (Supervisors). Thisinitiative required the sourcing of 200+ resumes, phone screening 40+ candidates, coordinating withhiring managers to interview and on-board new employees within two weeks all at the same timeproviding candidates and extending offers for other hiring departments."Cindy is an expert in the Staffing/Recruiting Industry. She has a wealth of knowledge and is an out-of-the-box thinker. She delivered results in a challenging and tough environment, while carrying a
  • 4. heavy workload of requisitions. I received numerous compliments from hiring managers on the qualityof candidates presented and responsiveness." Larry M - Staffing Manager at Humana 10/05 - 2/07HRFirst/American Express/Troy, MIUsing BrassRing, job boards and the internet was responsible for sourcing & screening variousmarketing professionals for sites across the United States. 8/05 - 10/05Berbee Information Networks/Southfield, MIHired to develop talent pipeline and place networking and sales professionals for Berbees enterprisesoftware industry clients. Berbee provides end-to-end sales and services for IBM, Cisco & Microsoftbusiness products. Utilize ATS: Prohire, job boards, employee referrals and networking to hiresystems engineers, system architects, account managers, Network VoiceEngineers, and other I.T. Professionals. Developed phone screens from questions asked of hiringmanagers and top level I.T. Professionals within industry. Negotiate offers, consult on recommendedstarting sign-on bonuses, relocation and vacation packages. Check professional references. Sellcandidates on the value proposition of joining the Berbee team. 2/05 - 6/05Raytheon/Troy, MIHired for ten-week contract recruitment assignment for this Fortune 100 company. RaytheonProfessional Services, LLC designs and executes integrated learning solutions for commercial,military and government organizations worldwide. Responsible for sourcing, screening and hiring webinstructors, as well as hard-to-fill hybrid I.T. Positions. Provide strategic recruitment methods. Createand conduct phone screens. Using Lotus Notes, set up interviews for multiple hiring managers.Utilized company ATS: RayCats. 11/04 - 2/05Kaiser Permanente/San Jose, CAAs project manager for community-wide nurse hiring event was responsible for contacting collegeinstructors, cold-calling potential attendees, keeping administration and recruitment staff abreast ofactivities, maintaining spreadsheets for activity updates, and delegating responsibilities to variouspersonnel. Overall duties involved hiring of nurses from start to finish, i.e., sourcing, screening,interviewing, set up interview with management, follow up with applicant and management, salarynegotiations, offer letter preparation. Utilized internet effectively for recruitment purposes. As part ofrecruitment team was able to bring on board over 60 nurses, thus cutting nurse hiring needs in half. "Iam continually amazed at your dedication and work ethic." Sherry B, nurse management candidate,Kaiser email message. 8/04 - 11/04Port Huron Hospital/Port Huron, MIFor this six-month contract assignment was responsible for full-life-cycle recruitment of alliedhealthcare professionals for 1200 employee hospital. On average filled four positions per week.Utilized behavorial interviewing techniques. Developed recruitment strategies and advertisementcampaigns to attract candidates for difficult to fill positions of employment, i.e.: respiratory therapists,pharmacists, MRI technicians, ultra sonographers and phlebotomists. Prepare offer letters, prepareand give presentations to management on how to recruit effectively, gave presentations regardingH.R. Procedures at staff orientations, negotiate with vendors and prepare a host of H.R. RElated
  • 5. paperwork. Track Affirmative Action using Peopleclick software. "She has covered every aspect ofwhat I need to know to keep the process (recruitment) moving. I truly appreciate all she did to fill ouropen positions" Marlene Z/Housekeeping Supervisor, email sent to H.R. Department head at PortHuron Hospital.12/03 - 7/04Additional ClientsClients: Deloitte & Touche, Hewlett-Packard (HP), Accenture, Carlson Marketing, ParamountPictures, Giorgios, Universal Studios, Staffed senior level I.T. Professionals.EDUCATIONB.A. With distinction in Speech Communication San Jose State University, San Jose, CAMEMBERSHIPSSHRM - Society for Human Resource ManagementSMA - Staffing Management AssociationERE - Electronic Recruiters ExchangeVolunteerProvide job-search workshops to various classes/groups/associations/government sponsored eventsPublished articles on job search in newspapers, e-zines and magazines**Following is Cindys I.T. Recruiter resume. You will notice that in addition to highlighting her I.T.REcruiting activity in the first page of her resume she continues to highlight her I.T. RElated skillsthroughout the job duty descriptions and right up until the end of her resume where she list theadditional clients that she has worked for. **Cindy ExamplecandidateCindys contact information listed here...*successfully traveled to work on-site for duration of contracts as well as worked remotelySummary:15+years Corporate Contract Recruitment experience within a matrixed environment.15 years full-life-cycle internal/external recruitment experience including developing and maintainingrelationships with hiring managers to determining best recruitment strategies. Serve as candidateadvocate working to ensure a world-class experience for all potential candidates.Able to thrive in a high-pressured, ambiguous environment.Experienced with UltiPro, Vurv, Recruitmax, BrassRing, Prohire, Raycats, Peopleclick, PeopleSoft,SharePointExperienced sourcing and screening for the following:20 yrs full-life-cycle recruitment for I.T. Professionals for the following environments: Manufacturing,Wireless, Healthcare, Consulting, RetailOn & Off 10 yrs engineer staffing: software, sales, network, VOIP, systems20yrs recruitment for exempt, non-exempt, enterprise software (ERP), SQL,.NET, Cisco, IBM,Microsoft infrastructure, engineer, architect, process improvement, business analyst, BusinessIntelligence, outsource operations, Six-Sigma Black-belts, Project Managers, others...
  • 6. Tools and Sources used to locate quality I.T. Professionals:• Company ATS• Linkedin (messages, invites, announcements via groups and associations)• Job boards: DICE, Monster, TheLadders, SixFigures, Executnet• Niche internet sites: Free-for-Recruiters, scguild.com, findadeveloper.com, ishunter.com• Web 2.0 sites: Twitter, Facebook, Zoominfo, Spoke• Utilize own income to join and participate in associations and conferences• Referrals, heavy networking, meet others when I give job search presentations in the community• Passionate about cold-callingWork arrangement: Lifestyle flexible to where have travelled to work on-site for duration of contract aswell as have worked successfully from home office as telecommuter.Work History **All assignments were completed successfully, on-time, within budget.1999 - Present EXCELLENT Incorporation CompanyPrincipal - Corporate Contract RecruiterAka: Talent Acquisition ConsultantCLIENTS:IBMAs Recruitment Program Manager am responsible for managing exempt-level I.T. High-volumecandidate activity. Serve as front end to hiring partners. Qualify candidates, facilitate the interviewprocess, work closely with hiring executives to evaluate candidates and prepare offers. Also providedirection to dedicated sourcers for fulfillment of opening requisitions. Positions processed: Oracledeveloper, Oracle DBA, SAP Basis, SAP Architect, COBOL developer, Siebel developerSeptember 16, 2010 - presentIMS -( I.T. Staffing Agency)/Huntington Beach, CAAssist this agency with staffing for: Architect, Management, Project Leader, Programmer Analyst,DBA, Developer, Systems Analyst, Software Engineer, Business Analyst, and other I.T. RElatedroles. Skills recruiter for: Citrix, SharePoint, SQL, LAN/WAN, DHCP, Lotus Notes Administrator,helpdesk, C#,.NET, IBM, Intel, migration, VB, Oracle DBA, MCSE, CCIE, PowerBuilder, XAML,WinForm, TCP/IP, C+, HIPAA, Scrum, Agile, Q.A. Analyst/Tester, MCP, J2EE, Java, CISSP, JDEand others. Extensive Cold- callingClients: Entertainment, Commercial, Automotive, Healthcare 1992 - (on/off support)Press Ganey/South Bend, INResponsible for staffing I.T., Legal, Sales & Marketing departments for this leader for PatientSatisfaction Surveys and performance improvement. Source and Screen legal, sales, marketing andI.T. Professionals for positions located across the U.S.A. Coach managers on selection of hires.Prepare offers. Write and post job descriptions. Cold calling as well as utilizing major and niche jobboards. Assist with the implementation of company ATS, Ultipro. 5/10/10 - 8/27/10 & 9/14/09-12/17/09T-Mobile USA/Cerritos, CA & Novi, MI
  • 7. Source and screen for retail division. Roles responsible for filling include: Sales Engineer, AccountDevelopment Representative, Event Rep., and Technical Sales Support. Positions are spread acrossthe country. Partner with hiring managers to council on selection of candidates as well as constructionof offers. ATS: Vurv 3/5/07 - 8/26/07 & 8/8/08 - 1/5/09AT&T Mobility/Los Angeles, CASource and screen wireless sales and technical sales professionals for the government division.Interact with H.R. Hiring Managers and Applicants across the country. ATS: Peopleclick Offerprocess: Peoplesoft Corporate community site for sharing information: SharepointAssist hiring managers with newly developed recruitment process due to AT&T acquisition of CingularWireless. Create and conduct phone screens. Review resumes in ATS and make recommendationsto hiring managers. Prepare and extend offers to candidates. Company was in M&A mode with U.S.Cellular"It is evident that Kelly has a passion for recruiting, and a confidence in her skills. This shows in theway that she approaches the recruiting challenges that are presented to her.I highly recommend Cindy for any recruiting position she will pursue in the future. She has been avery valuable resource on my team." Charlotte P - Associate Director Mobility Staffing 10/07 - 7/08Humana Inc/Louisville, KYUsing ATS, RecruitMax (Vurv), job boards, internet, and referrals sourced a variety of healthcareinsurance professionals for exempt and non-exempt level positions of employment. Consult withhiring managers to determine specifications for role. Develop phone screens to determine intervieweligibility. Interview applicants face-to-face. Consult with hiring managers for selection of candidatesto extend offers to. Negotiate salaries for and with candidates.Extend offers verbally and in writing. Assist with mass hiring campaigns for various Humana locationsthroughout the United States. Utilize basic HTML coding.Was key contributor for two week hiring initiative of 20+ Frontline Leaders (Supervisors). Thisinitiative required the sourcing of 200+ resumes, phone screening 40+ candidates, coordinating withhiring managers to interview and on-board new employees within two weeks all at the same timeproviding candidates and extending offers for other hiring departments."Cindy is an expert in the Staffing/Recruiting Industry. She has a wealth of knowledge and is an out-of-the-box thinker. She delivered results in a challenging and tough environment, while carrying aheavy workload of requisitions. I received numerous compliments from hiring managers on the qualityof candidates presented and responsiveness." Larry M - Staffing Manager at Humana 10/05 - 2/07HRFirst/American Express/Troy, MIUsing BrassRing, job boards and the internet was responsible for sourcing & screening variousmarketing and I.T. Professionals for sites across the United States. 8/05 - 10/05Berbee Information Networks/Southfield, MIFor this high-tech consulting company that provided end-to-end services for IBM, Cisco & Microsoftbusiness products utilize ATS: Prohire, job boards, employee referrals and networking to hiresystems engineers, system architects, account managers, Network Voice Engineers, and other I.T.
  • 8. Professionals. Negotiate offers including sign-on bonuses, relocation and vacation packages. Sellcandidates on the value proposition of joining the Berbee team. 2/05 - 6/05Additional Clients that I served on a contract basis• Deloitte & Touche - I.T. Professional placements - Greater Nashville area• Hewlett-Packard (HP) - I.T. Professional placements - Metro Detroit area• Accenture - I.T. Professional placements - Michigan• Raytheon - Marketing professionals - Michigan• Paramount Pictures - I.T. Professional placements - Southern California• Universal Studios - I.T. Professional placements - Southern California• Carlson Marketing - I.T. And Marketing professionals - Michigan• Girogios - I.T. Professional placements - Southern California• Kaiser Permanente - RNs for their hospitals in Bay area, CAEDUCATIONB.A. With distinction in Speech Communication San Jose State University, San Jose, CAMEMBERSHIPS• SHRM - Society for Human Resource Management• SMA - Staffing Management Association• ERE - Electronic Recruiters Exchange• AHIMA - American Health Information Management Association• HIMSS - Healthcare Information and Management Systems SocietyVolunteerProvide job-search workshops to various classes/groups/associations/government sponsored eventsHave been a guest on Cable TV show relating to the Job Search processOnline video speaker for Newspaper web sitePublished articles on job search in newspapers, e-zines and magazinesAuthor of book, The Recruiters Hiring SecretsCreate several versions of your resume and save them on your computer so you can easily uploadthe appropriate resume for the job you are applying for. Also remember to constantly be updating andrefining your resume. Happy Job Hunting!Click Here for Free VOIP Web Conference System