Simple Step By Step Twitter Guide for Beginners
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Simple Step By Step Twitter Guide for Beginners

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If you have difficulties to understand how to use the world's trendiest social network, this presentation is for you. Follow this easy step by step guide.

If you have difficulties to understand how to use the world's trendiest social network, this presentation is for you. Follow this easy step by step guide.

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  • Charlie Sheen was paid 10.000 $ to publish that tweet. The link was clicked 95.333 times in 1 hour.
  • What programs you will need?
  • Charlie Sheen was paid 10.000 $ to publish that tweet. The link was clicked 95.333 times in 1 hour.
  • http://www.onlinesocialmedia.net/20110503/osama-bin-laden-death-twitter’s-stats-revealed/
  • http://tweepi.com/
  • Social Media Exposure

Simple Step By Step Twitter Guide for Beginners Simple Step By Step Twitter Guide for Beginners Presentation Transcript

  • Social Media & Blog Marketing
    How Twitter Works?
    Simple steps to use Twitter for your business.
  • #Digital trends
  • #Twitter in numbers
    Over 25.000.000.000 tweets sent in 2010.
    • In May 2011, Twitter has reached 300 M. registered users.
    • 666.503 registered users in Russia.
    • 91 % of twitter users have less than 100 followers
    • Thursday and Friday are the most active days on Twitter.
    • 7PM to 8PM is the most active hour in Russia.
    • Twitter top user is Lady Gaga with 10 M + followers.
  • #Do you understand Twitter?
    • Chalie Sheen was paid 10.000$ to send this tweet.
    • The link was clicked 95.333 times in 1 hour.
  • Presentation Agenda
    How Twitter works?
    How to use Twitter for your business?
    What programs you will need?
  • How Twitter Works: Step by step guide
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #1 : Create your account.
    Your account’s name format is : @accountname.
    This name is very important to position yourself:
    Personal (@yourname)
    Prof. (@yourcompany, @name_at_company, @industrykeyword)
    The name is indexed in SE.
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #2 : Personalize your account
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #3 : The “Following” process – Find people to follow
    Example of account to follow:
    • Your competitors (Company & personal accounts)
    • Industry specialized resources (RBK daily, Mashable, …)
    • Industry experts
    • Journalists
    • Celebrities
    • Clients
    - …
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #4 : Write your first tweet
    • You have only 140 characters so every word counts.
    • You can add a picture (twitpic) to your message.
    • Your message is visible in your followers’ timeline.
    • Your message can be: a news, a question, a reply, a quote, a relevant link, a retweet, a direct message, a mood message…
    • Your message must be interesting for others (no spam)
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #5 :The timeline
    The timeline (or newsfeed) is chronological list of all tweets posted or retweetedby the people I am following.
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #5 : The newsfeed. Understand Twitter Vocabulary
    Links:
    You can add links to your tweet. In order to save space, you can use a “link shortener” in order to transform a usual long link in a short one.
    ex. http://www.google.com/search?um=1&hl=en&client=safari&rls=en&biw=1676&bih=867&tbm=isch&sa
    becomes
    http://bit.ly/bg53v4
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #5 : The newsfeed. Understand Twitter Vocabulary
    Hashtag (#):
    A hashtag before a word create a link that allows you to find, categorize or follow all the tweets using the same hashtag.
    Retweet (RT):
    Retweeting is the act of reposting somebody else’s tweet.
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #5 : The newsfeed. Understand Twitter Vocabulary
    @messages:
    An @ symbol followed by an account name is a link to that account page.
    @messages can be either a public reply to that account or a mention.
    Direct Message (DM):
    You can send through Twitter’s platform a private message to someone who is following you. Just add “d” at the beginning of your tweet followed by the name of the account to reach. (no @)
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Step by step guide to use Twitter
    Step #5 : Thetimeline. Understand Twitter Vocabulary
    The message is sent by @charliesheen
    Name of the campaign. #winning allows to find related messages
    Link to the dedicated landing page
    #tigerblood and #tigerbloodintern is the name of the sponsor – here a HR company.
    General terms describing the tweet core message
    This tweet has been shared (retweeted) first by NicFhionnlaoich and 100+ other people.
  • How to use Twitter for your business?
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Define your goal and your strategy
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Get on top of news
    • Iranian revolution (3,5 M tweets)
    • Ben Laden’s death (2,5 M tweets)
    - Congressman Antony Wiener’s scandals (Erotic pictures and video publish)
    • DSK’s trial insider news (Real time info about trial from journalists present in court)
    • Japanese Earthquake (2M tweets)
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Customers’ insights
    • Research your brand’s mention.
    • Research mentions of your competitors’ brands and products.
    • Keep an eye on hot topics and trends.
    • Track your followers’ conversations.
    • Keep up with local discussions.
    (twittervision.com)
    Specific programs like “Twitter Alerts” or “Tweetalarm” allows you to create dedicated email alerts for specific mentions like keywords, phrases, hashtags, links…
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Customers’ support
    In real time world, customers gets immediately in touch with the brand in case of a problem and expect for an instant solution.
    Twitter offers this possibility and many companies have created client support team dedicated to Twitter:
    • Comcast (@Comcastcare)
    • Sony playstation (@Askplaystation)
    • Jet Blue Airways (@jetblue)
    • Peugeot (@Peugeotcare)
    • Dell (@direct2dell)
    • Red Cross (@redcrossPDX)
    Be careful: if you start offering such service, be prepared to have at least 1 manager dedicated to it.
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Push sales & lead Generation
    Computer constructor Dell (@Delloutlet) was one of the very first companies to find out how to monetize Twitter’s followers by proposing exclusive discounts coupons.
    Twitter is very popular lately to promote local offers:
    • Daily discounts
    • Orders (ex. Pizza Hut)
    • Location information (ex. Kogi Korean BBQ)
    Many companies are now proposing the same mechanism. Lead generation is often based on free tech support, downloading white papers…
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Communication & traffic generation
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Consumer’s engagement
    Create competitions:
    Answer questions and ask questions yourself:
    Support a cause:
    Publish highly relevant content:
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Networking
    Twitter #intro &
    Twitter #followfriday
    Tweetup
    #Event
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    How to use Twitter for your business?
    Control what is published on your corporate Twitter
    Marc Jacobs’ Tweet:
    Chrysler’s Tweet:
    Red Cross’ Tweet:
    Kenneth Cole’s Tweet:
  • What programs you will need?
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    What programs you will need?
    Organize your Twitter: Hootsuite
    Alternatives: Seesmic, Tweetdesk, CoTweet
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    What programs you will need?
    Contact Management: Twellow
    Alternatives: friendorfollow, Twitoria, Wefollow
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    What programs you will need?
    Tracking and metrics: bit.ly
    Alternatives: Twitalyzer, Twittercounter, Google Analytics
  • Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    What programs you will need?
    Conversations monitoring: Tweetbeep
    Alternatives: search.twitter.com, Monitter
  • Conclusions
  • #FAQ
    Social Media Strategy Fundamentals:
    Social Media Strategy Fundamentals:
    Metrics & KPI Measurement: Classification III.
    How to use Twitter
    • How to have quickly over 100.000 followers?
    • Can you delete a message on Twitter?
    • Can you connect Twitter to other social networks?
    • My company’s domain name is taken, what can I do?
    • How do I know the real number of people reading my tweets?
    • How often should your company tweet?
  • Social Media & Blog Marketing
    @buzzfactory_ru