A GovJam 2013 entry by Darren Menachemson and Jade Carson
Hard to “fix”
Creative Commons (Matthew Kenwrick via Flickr)
Creative Commons (Matthew Kenwrick via Flickr)
Creative Commons (April Pyle/AI via Flickr)
The right intervention at the right point can prevent orreduce harm to communities.Preventing or containing monsters befor...
is a program concept where membersof a community come together withsupport from Government to identify,understand, and tam...
will work because itrecognises the distinct andessential contributions thatgovernment andcommunities canmake to tamemonste...
People find outabout the MonsterTamer programthrough a school,NGO, doctor,brochure/websiteor other channel,and decide to f...
A certain number of days (say 8)of important design skills:• Facilitation• Researcher• Graphic designer$Muscle MoneyMethod...
ID NAME DESCRIPTIONDELIVERY PARAMETERSProject costLow = < 20kMod = 20k – 250kHigh = > 250kOperatingcostLow = < 20kMod = 20...
Q2 Q3 Q4 Q1 Q2Q1 Q3EXAMPLEDELIVERYAPPROACHBusiness Case ApprovedMonster Tamer Central establishedDesign service contracts ...
Gov jam 2013 monster tamer
Gov jam 2013 monster tamer
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Gov jam 2013 monster tamer

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Presentation from ThinkPlace's Principal Darren Menachemson for GovJam 2013.
The Global GovJam is an event which will apply the concept and energy of the Global Service Jam and Global Sustainability Jam into the world of government and the public sector. Working around a common Theme, small Teams meet at multiple locations, working for 48 hours on building innovative approaches and solutions towards challenges faced by the public sector. At the end of the two days, they upload their results and publish them for the world.
http://www.govjam.org/content/about

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Gov jam 2013 monster tamer

  1. 1. A GovJam 2013 entry by Darren Menachemson and Jade Carson
  2. 2. Hard to “fix”
  3. 3. Creative Commons (Matthew Kenwrick via Flickr)
  4. 4. Creative Commons (Matthew Kenwrick via Flickr)
  5. 5. Creative Commons (April Pyle/AI via Flickr)
  6. 6. The right intervention at the right point can prevent orreduce harm to communities.Preventing or containing monsters before they can harm isor failing that, confronting them and the flow on problemsthey create over time, can transform communities.
  7. 7. is a program concept where membersof a community come together withsupport from Government to identify,understand, and tame their monsters(community problems).
  8. 8. will work because itrecognises the distinct andessential contributions thatgovernment andcommunities canmake to tamemonsters.
  9. 9. People find outabout the MonsterTamer programthrough a school,NGO, doctor,brochure/websiteor other channel,and decide to forma Monster TamingSociety.They quickly andeasily apply for agrant, with asupportingrecommendationfrom a trustedintermediary (egdoctor, schoolteacher, councillor)They are givenMonster TamingSupport to helpthemcollaboratively andpowerfully designa solution to tametheir monster(communityproblem)They implementtheir solution withfurther supportand refine it andsustain it overtime. They tametheir monster.They capture theirstories andlearnings on themonster tamerwebsite, so thatother communitieswith similarproblems can learnfrom and beinspired by theirsolution and theirexperience.$
  10. 10. A certain number of days (say 8)of important design skills:• Facilitation• Researcher• Graphic designer$Muscle MoneyMethod MachineryA small grant (say $1,000 –$5,000) to be matched dollar-for-dollar or in-kind (effort) to assistwith implementationA Monster Taming Manual, withguidelines, templates,approaches etc to successfulcommunity-led design, writtenso that it is easy to understand(and available to everyone onmonstertamers.gov.au)A website and app where the monstertamer society can share information, assignactions, schedule meetings/events andaccess important resources (and ultimately,publish and share their story with othercommunities)A MonsterTamer Society
  11. 11. ID NAME DESCRIPTIONDELIVERY PARAMETERSProject costLow = < 20kMod = 20k – 250kHigh = > 250kOperatingcostLow = < 20kMod = 20k – 250kHigh = > 250k1 Design servicecontractsContracts would be established on a panel basis to provide “muscle” – facilitation,research, graphic design services – for Monster Tamer Societies Low High2 Monstertamer.gov.au A website where communities could:• Access information about taming monsters in their community• a simple online application to receive program support (eg grants, skillsaccess, tools)• A shared collaboration space where Societies could coordinate their efforts• Stories and experiences from other Monster Tamer Societies, freely sharingsolutionsModerate Low3 Monster TamerSociety mobile appA mobile app that monster tamer society members can download to mirror muchof the monstertamer.gov.au website, with additional social functions to allowusers to connect with others to either grow their society, advertise their solution,or get in touch with other societies tacking similar challenges.Moderate Low4 Support managementframeworkA framework to:• Enable fair, transparent assessment of applications• Provide consistent decision-making regarding program applications based onneed, risk, opportunity and integrity• A way of monitoring, managing and addressing issues with respect to grantfunding and other support• An approach to outcome evaluationLow Low5 Monster TamingManualA free-to-download booklet for everyone, to help educate people about how theycan work with others in their community to make a change and tame a monster.The booklet would cover basic design approaches (eg how to run a basicworkshop, how to perform basic social research etc).Moderate Low6 Monster TamerCentralA team in a Government agency (approx. 4 FTE) to implement and thenmanage the program.Moderate Moderate7 Monster Tamer Board A board of public service and NGO senior representatives to guide theprogram in operation and in its strategic design.Moderate Moderate
  12. 12. Q2 Q3 Q4 Q1 Q2Q1 Q3EXAMPLEDELIVERYAPPROACHBusiness Case ApprovedMonster Tamer Central establishedDesign service contracts in placeMonsterTamer.gov.au releasedMonster Tamer Society mobile app releasedMonster Tamer Board establishedSupport management framework completeMonster Taming Manual releasedEthnographic researchCo-designUser evaluationPilot program Program evaluationNote: A pilot is recommended with a capped support cost(say $100,000) for 6 months, to allow for experimentationand refinement before full investment (and also to allow foran evaluation to determine if and how the pilot should turninto a permanent operation)

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