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The hidden secrets of the events industry
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The hidden secrets of the events industry
1.
The Hidden Secrets
of the Events Industry The behind the scenes hard work that brings an event to life
2.
Clients • Objectives • Why
do they want event? • Why will people come?
3.
Project Planning • Tasks • The
team • The client • External suppliers • The Venue
4.
Venue sourcing • Purpose built conference centres •
Hotels • Unique venues • Offices
5.
Speakers / Hosts • People
with expertise • Chairpersons • Celebrities
6.
Financial consideration • Budget • Quotations •
Added value services • Special deals
7.
Venue setup • Theatre •
Cabaret • Banquet • Classroom • Workshop
8.
Marketing • Press adverts •
Social Media • Personal Invitation • Special groups
9.
Database management • Record of invites •
Responses • Bounce backs • Acceptances • Profile
10.
Income Generation • Matching fees to
attendees • Special rates • Bank accounts • Audits
11.
Progress Reports • Keeping client informed •
Financial • Delegate nos. • Venue • Consultancy
12.
Catering • Venue liaison •
Special dietary needs • Timings • Costs
13.
Transportation • Maps • Train,
plane, automobile, public transport • Parking
14.
Website design • Branding • Content •
Registration • Contact details • 1 stop shop for information
15.
Marketing / Branding collateral • Designs •
Logos • Consistency • Gifts, website, pens, etc.
16.
Sponsors • Logos • Profile •
Branding guidelines • Mentions • Ego?
17.
Speakers • Let them
know their audience • Technical support? • Make them feel at ease
18.
Room setup • Make
sure each room is setup as required for speaker and client
19.
Audio Visual • Test
equipment • Give speakers and client time to rehearse • Have a backup
20.
Be ready to change •
Be flexible to needs of client, presenters and the audience
21.
Make event special • Bring
your creative genius to the fore • Make everyone feel SPECIAL
22.
Size does not matter •
Every setting should be set up with care and attention to detail
23.
Delegate Perceptions • You’re the
first person they see so you are the FIRST IMPRESSION of the event
24.
Exhibition • Dedicate a
team member to work with exhibitors • They have different needs
25.
Social activities • Think
out of the box • What will audience ENJOY that is DIFFERENT?
26.
Build network of contacts •
If you see something that looks good find out who does it and make contact
27.
Evaluation • Don’t rest
on your laurels • Find out how to improve EVERY event
28.
Learn from mistakes • Take
the good • Build on what could be improved • Learn from mistakes
29.
Audio visual • Make
friends with the AV team • They can make or break an event
30.
Client • The most important person
who has to glow in the limelight
31.
Delegate • Look at everything
from their perspective • Make them feel you have designed event just for them
32.
International guests • You are
an ambassador for your country • Make as much information available as possible and help them get most from visit
33.
Partners • Each partner can
have different objectives • Manage expectations
34.
Speakers / presenters • They
need to feel special • Make sure all they have to do is concentrate on presentation
35.
Sponsors • Sponsors pay the
bills and have expectations to be met and managed
36.
Delegate guests • Social and cultural programmes need
to be available especially for spouses
37.
Venue team • Work
closely with them and take advice as they know what works and what doesn’t.
38.
Your team • Personality •
Flexible • Creative • Hard working • Common sense
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